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FOX 13 Investigates: How much Utah has paid for TestUtah and what workers said about it

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FOX 13 Investigates: How much Utah has paid for TestUtah and what workers said about it


HERRIMAN, Utah — Campbell wonders if these COVID-19 check samples she took on a snowy day in Monticello turned out to be correct.

“It was so chilly contained in the cab the place the exams had been,” Campbell stated. “There’s a risk, none of these [tests] had been correct.”

Campbell says she labored at Nomi Well being’s TestUtah websites from February 2021 to January of this yr, swabbing individuals, operating exams and telling sufferers whether or not they had COVID-19.

She’s hasn’t been the one particular person apprehensive about temperatures and different protocols at TestUtah. A March report from the Facilities For Medicare & Medicaid Providers explains how workers on a number of events didn’t preserve samples and gear correctly maintained.

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A Nomi consultant shared with FOX 13 a letter the corporate acquired Friday saying the corporate took corrective motion and is now in compliance with CMS requirements. However TestUtah formally ended March 31. Nomi now operates a fraction of the testing websites in Utah that it did again in March.

Utah has paid Nomi $78 million for TestUtah, based on figures on the state’s transparency web site. Most of that’s for testing.

Nomi has contracts in different states, too. Knowledge from the Facilities Illness Management and Prevention say Nomi has requested the federal authorities for $334 million for testing the uninsured.

The March inspection report, first obtained by FOX 13’s information sharing companions at The Salt Lake Tribune, stated the situations at TestUtah websites created an “Rapid Jeopardy.” Concern about preserving samples and gear on the correct temperature got here up a number of instances within the report.

One testing employee interviewed by FOX 13 Information, who requested she not be recognized as a result of she nonetheless works in well being care, and who labored roughly the identical time as Campbell, stated liquids used to carry out exams would typically be chilly “as a result of we did not have the right gear to retailer something.”

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The report famous a “lack of coaching” for workers – one thing additionally relayed by the employees interviewed by FOX 13 Information.

“So being an worker, nearly a complete yr, I’ve accomplished issues, 1,000 other ways,” Campbell stated.

The opposite employee stated: “I will be sincere, I in all probability stated unsuitable info that was simply handed alongside, considering it is the correct info.”

She stated that included telling sufferers fast exams had been extra dependable than maybe they actually had been. In February of this yr, the Utah Division of Well being informed firms working cellular check websites to briefly cease utilizing fast exams resulting from issues about accuracy.

Campbell and the opposite employee apprehensive points at TestUtah aggravated the accuracy issues.

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“They’d run out of fuel, and so they’d run out of heating parts,” Campbell stated. “And we might have to love heat them up by our fingers.”

The CMS report says workers had been additionally utilizing disposable hand heaters to warmth up extraction answer.

Campbell, who had no prior well being care expertise, confirmed us pictures she took from her days at TestUtah. One picture exhibits the luggage holding fast exams already opened to allow them to shortly be used on sufferers. The CMS report discovered the identical factor, however the baggage aren’t alleged to be open till samples are able to be taken.

“As a result of they’d count on us to get via automobiles actually shortly, we’d pre-open all of the exams and put them in just a little container and simply seize and go, seize and go, proper,” Campbell defined. “And little did we all know that apparently wasn’t sanitary.”

Nomi was a well being software program firm when the pandemic began. It started COVID testing in 2020.

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Gov. Gary Herbert’s workplace negotiated contracts with Nomi. The primary contract was awarded via emergency powers with out taking aggressive bids.

“They went exterior of the customary course of, which was to undergo the company answerable for additional testing,” stated David Sundwall, who directed the Utah Division of Well being from 2005 to 2011.

He says Utah ought to have turned to established testing firms, a few of which already operated within the state.

“And I feel that was shameful,” Sundwall stated of awarding contracts to Nomi. “It was, in my view, misspent state {dollars}.”

Herbert, who left workplace on the finish of 2020, has stated communication between the Division of Well being and procurement workplaces may have been higher however has additionally stated choices needed to be made shortly to manage the pandemic.

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Bids had been accepted for the present contract Nomi gained and nonetheless operates beneath.

The CMS inspectors cited one different factor that fast check manufactures warned may give false outcomes. The exams must be learn 15 to twenty minutes after answer is utilized, however workers weren’t all the time studying in that time-frame.

“If there have been unfavourable exams, that may very well be a significant issue for individuals who had COVID and did not understand it,” stated Sundwall.

FOX 13 Information requested an interview with Nomi executives or spokespeople. We had been referred to an interview firm Chief Working Officer Josh Walker performed with FOX 13 Information again in March.

“We’ve actually strict commonplace working procedures that we ask and we prepare our groups and we prepare our groups usually to observe,” Walker stated.

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He added: “Your viewers ought to really feel relaxation assured that the websites being operated had been being accomplished rather well with seasoned professionals within the well being care business.”

The employee nonetheless within the well being care business stated of working at TestUtah: “It is such as you form of get thrown into it blind. And also you’re following different blind individuals.”

FOX 13 Information requested the employees what stage of confidence that they had in exams from TestUtah with one being no confidence and 10 being complete confidence. Each employees stated the PCR exams are dependable.

As for the fast exams?

“In all probability like a 3, truthfully, for fast exams,” Campbell stated.

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“I’d give the fast check a 3,” the opposite employee stated.

Utah’s contract with Nomi runs to July 2025. If COVID-19 surges once more and the state desires to reboot TestUtah, the bottom price is $75,000 per testing website per 30 days plus $8 for every check, based on the contract.





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Utah Tourism Industry honors 2024 Hall of Fame inductees – Utah Business

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Utah Tourism Industry honors 2024 Hall of Fame inductees – Utah Business


Layton, UT — The Utah Office of Tourism (UOT) and the Utah Tourism Industry Association (UTIA) honored the 2024 Utah Tourism Hall of Fame inductees at the Utah Tourism Conference in Davis County.

The Utah Tourism Hall of Fame recipients are selected based on their history of contributions to the state’s tourism industry through leadership and long-standing contributions to their region or to the entire state. This year’s inductees include recently retired UOT Managing Director Vicki Varela, Visit Salt Lake CEO Kaitlin Eskelson, political consultant Des Barker and Temple Square Hospitality legend Neil Wilkinson.

“This year’s group of Hall of Fame inductees have left their mark on Utah and earned our industry’s deepest gratitude and appreciation,” said Natalie Randall, managing director of the Utah Office of Tourism. “All Utahans have benefitted from their dedication to elevating the visitor economy.”

Beginning in 1985, the Hall of Fame has recognized 131 recipients who have contributed toward improving the national/international recognition of the positive aspects of vacationing in Utah, improved the understanding of Utah residents regarding the attractions of their state and the economic development benefits of tourism for the state, and facilitated efforts of improving the business climate for tourism-related businesses in Utah.

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“The Utahns who make a living in our industry can often credit a mentor for helping them get to where they are now. All four of these inductees have greatly enhanced the careers and lives of many in our state,” said UTIA Executive Director Celina Sinclair. “Vicki, Kaitlin, Des and Neil are all legendary figures in the local tourism world and an inspiration to the current and future generations of tourism leaders.”

More on the 2024 Utah Tourism Hall of Fame Recipients: 

Vicki Varela, Former Managing Director, Utah Office of Tourism

When she retired from her position as Managing Director of the Utah Office of Tourism last February, Varela left as one of the office’s most recognized leaders. Her 11-year tenure at the helm of the state’s tourism efforts has been called the most prosperous in UOT’s history. 

Varela’s accomplishments include:

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  • Launching the Mighty Five® campaign, elevating Utah’s global brand presence
  • Establishing the Red Emerald Strategic Plan to create and protect Utah travel experiences that are distinctive, unique to Utah and highly coveted
  • Encouraging responsible recreation by visitors and residents with the Forever Mighty campaign
  • Keeping Utah’s National Parks open during multiple federal government shutdowns
  • Leading a faster rebound from the negative impacts of COVID-19 than competing states
  • In 2016, was named US Travel’s State Tourism Director of the Year
  • In 2022, was honored as the Salt Lake Chamber’s ATHENA Award recipient

Kaitlin Eskelson, President & CEO, Visit Salt Lake

Kaitlin Eskelson has been very busy since becoming Visit Salt Lake’s President & CEO in 2020. From involvement with expansions at the SLC International Airport, the National Hockey League’s arrival in Utah, to the 2034 Winter Olympics Announcement, Eskelson has been very much in the mix for Salt Lake’s dynamic tourism scene. Under her leadership, Salt Lake County has enjoyed a seven-fold increase in overnight room bookings, generating millions of dollars in Utah’s economy. Launching Sports Salt Lake, creating transit solutions for the Cottonwood Canyons and bringing back the Outdoor Retailer trade shows to the Salt Palace; all just a few major accomplishments Eskelson has added to her resume.

Des Barker, longtime political consultant, former Development Director, Park City Chamber

Des Barker, a longstanding and well-known political consultant, is a frequent face on Utah’s Capitol Hill. In addition to running his own consulting business, Barker spent years working in public service and education. He was formerly the Business and Economic Development Director for the Park City Chamber and also served on the University of Utah College of Social and Behavioral Science board. In the local tourism space, Barker has made his mark in ways that many do not see. The Tourism Works Political Action Committee, the Tourism Marketing Performance Fund and the Outdoor Recreation Infrastructure Fund are all products of Barker’s work as a political advocate for the Utahns who depend on tourism.

Neil Wilkinson, Former Director of Marketing, Hospitality, Temple Square

For over 25 years, Wilkinson was as much a part of the Temple Square experience as the dinner rolls at The Lion House. As both the Director of Marketing and later the Director of Hospitality at Temple Square, Neil served an integral role in creating memorable moments for the many visitors who made a trip to one of Utah’s most popular attractions. Wilkinson also made an impact among his peers. A long list of tourism officials and leaders credit Wilkinson as a valuable mentor, particularly during his time as the President of the Utah Tourism Industry Association’s Board of Directors.

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About Utah Tourism Industry Association (UTIA): The Utah Tourism Industry Association, formally the Utah Tourism Industry Coalition, started over 12 years ago and serves as the umbrella organization and advocate for Utah’s visitor economy. As a 501c6 nonprofit organization, UTIA strives to deliver exceptional value to its members ranging from a variety of tourism sectors. Offered are various member-driven public policy initiatives, business networking opportunities, marketing programs and educational offerings all to help members and the tourism industry succeed today and in the future. UTIA has been long-recognized as the tourism industry’s home base for education, advocacy and networking. UTIA makes it so “Tourism Works.” Learn more at utahtourism.org

About the Utah Office of Tourism (UOT): The Utah Office of Tourism’s (UOT) mission is to elevate life in Utah through responsible tourism stewardship. We do this through marketing, stewardship and development. Marketing: UOT curates messaging that inspires visitation, supports local businesses and builds the Utah economy. Stewardship: UOT manages visitation statewide and supports the responsible discovery of Utah. Development: UOT partners with local communities to enhance and develop their visitor economies to benefit residents and visitors. Learn more at visitutah.com and travel.utah.gov



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No. 10 Utah vs. Arizona: How to Watch, Game Time and TV

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No. 10 Utah vs. Arizona: How to Watch, Game Time and TV


In a highly anticipated Week 5 college football matchup, the Arizona Wildcats will take on the No. 10 Utah Utes at Rice-Eccles Stadium in Salt Lake City.

The Utes enter the game as 12.5-point favorites, riding momentum from a narrow 22-19 win over Oklahoma State in Week 4. Utah’s mobile quarterback Isaac Wilson and their powerful running game, led by Micah Bernard, are expected to dominate against an Arizona defense that has struggled against mobile quarterbacks. The Utes are projected to surpass 200 yards on the ground, and their offensive prowess should lead to multiple touchdowns, possibly five or more, as they aim for a decisive win.

This game carries a particular sense of revenge for Utah, as Arizona not only defeated them last season, but also ran up the score with a controversial touchdown in the final seconds of the game. The Utes are a proud team, and that bitter memory will likely fuel their desire to overpower the Wildcats on their home turf.

Arizona, coming off a 31-7 loss to Kansas State in Week 3, had a bye week to recover. Freshman quarterback Noah Fifita has shown potential, while wide receiver Tetairoa McMillan has been a standout player with NFL potential. However, Arizona’s offensive line has underperformed, which could be a significant issue against Utah’s deeper and stronger roster.

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Utah’s Brant Kuithe throws shade at OSU fans after big win: “It wasn’t loud at all”

With the Utes holding a 26-20-2 advantage in the all-time series, and the over/under set at 50.5 points, fans are expecting an exciting game where Utah looks poised to bounce back and assert dominance over Arizona.

Saturday, Sept 28

No. 10 Utah vs. Arizona

Kickoff: 10:15 p.m. ET

TV: ESPN (Available on FuboTV)



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Utah County leaders pitch 48% tax hike to residents at open house

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Utah County leaders pitch 48% tax hike to residents at open house


PROVO — Utah County wants to raise taxes by 48%, and leaders are trying to show taxpayers exactly where that money would go.

At an open house in Provo Thursday evening, representatives from various county services shared with residents what the property tax increase – which amounts to about $8 a month on a typical home – would pay for.

“Primary public safety,” said Ezra Nair, Utah County administrator. “The county is very fortunate to be super lean on our services. We only try to provide what’s absolutely necessary.”

Nair speaking about why the need for a tax increase for the county. (Avi Robledo, KSL TV)

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Heather Harmon, who lives in Payson, attended the open house “to learn and see where it’s going to go.”

Speaking with county officials, she said, gave her a pretty good idea.

“There’s a lot of people who aren’t me that need help and can’t afford it,” Harmon said, “and I guess it’s not so bad to give a little extra.”

Residents speaking to Utah County staff at the open house.

Residents speaking to Utah County staff at the open house. (Avi Robledo, KSL TV)

Nair said Utah County is operating with a budget deficit, and the tax increase would close that and pay for critical services.

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But the proposal isn’t popular with several residents. Dozens spoke against it at a hearing last month. Plus, the county recently raised salaries for elected officials and hired some new administrative staff.

“We try not to be the highest-paid county for any particular position,” Nair said.

A view over Utah County.

A view over Utah County. (Avi Robledo, KSL TV)

Nair said the county’s costs are going up. Harmon said she understands that, even though paying more taxes isn’t easy.

“I think it’s probably hard for everybody,” she said.

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County officials said the tax increase proposal is not set in stone, and they are working it out. They plan to hold another public hearing in October before adopting a final budget before the end of the year.



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