Connect with us

Technology

Here are the price-matching policies for Best Buy, Walmart, and others

Published

on

Here are the price-matching policies for Best Buy, Walmart, and others

Nothing is more frustrating than buying a new pair of headphones, an OLED TV, or a laptop just to find out that you could have gotten it for a lot cheaper somewhere else. That’s why, in order to keep customers happy and prevent them from going elsewhere, many retailers offer price-matching policies in which they promise to match a lower price found elsewhere. That kind of information comes in handy no matter the time of year, but it’s especially helpful during shopping events like Black Friday and Cyber Monday.

What follows are the price-matching policies for a variety of major retailers. There are a few things to make note of here. First, all price-matching policies have a number of rules attached to them. We’ve summarized some of the rules here, but we recommend going to the links that we’ve provided and reading the policies carefully. Second, most retailers that serve as marketplaces for other sellers, such as Costco and Sam’s Club, don’t have price-matching policies, and many traditional stores won’t match their prices.

Lastly, there are always exceptions to the rules. If you’re looking for a deal on a product and you know it’s available for a lower price elsewhere (or it was previously offered at the same retailer), it never hurts to call or chat with a customer service rep and ask if they’ll match the price. You have nothing to lose but time, and there’s always a chance they may find a loophole or make a special exception.

If Best Buy offers a better discount than Target on the latest Kindle Paperwhite, Target will refund you the difference.
Photo by Amelia Holowaty Krales / The Verge

Amazon doesn’t offer price matching. Full stop. You can contact customer support, but even if you’re an Amazon Prime customer, they’re not likely going to help you out.

Advertisement

That said, Amazon does offer a pretty liberal return policy, meaning you can often return an item you purchased from Amazon if it’s available for less elsewhere (or at Amazon). Then, you can just repurchase the product wherever it’s cheapest.

Starting November 7th, Target will extend its price matching policy on eligible items purchased from Target stores or online that drop in price on or before December 24, 2024. Target will also match the price of items purchased from Amazon, Walmart, and a select group of competitors if you ask for it at the time of or within 14 days of your purchase. You must bring the original ad or listing in both instances, whether digital or in print, along with your receipt into the store. Alternatively, you can call for online purchases at 1-800-591-3869 or chat online via contactus.target.com.

Be mindful, however, that Target’s policy excludes doorbusters and competitors’ lightning sales, like those that Amazon offers. It also doesn’t apply to products that require that you log in to see the price, “Marketplace” items from third-party sellers, or lower-priced items purchased from other Target stores.

Best Buy’s Price Match Guarantee states that a product could be eligible for a price reduction if it’s new, identical to the competitor’s product, immediately available at a qualifying competitor’s store or on its site, and not shown on Best Buy’s exclusion list — which includes “items for sale the Thursday before Thanksgiving Day through the Monday after Thanksgiving” (November 21st through December 2, 2024). Best Buy also doesn’t price match discounts that are only available as part of a competing retailer’s membership or loyalty rewards program, which disqualifies member-only events like Amazon Prime Day.

To get the difference, you have to contact Best Buy via its on-site chat and be able to show the ad or website with a lower price point. Alternatively, you can call 1-888-237-8289 or visit any Best Buy or Pacific Sales store.

Advertisement

Best Buy will also, upon request, match an in-store or online price that was lowered during the return and exchange period, which typically lasts up to 15 days.

Walmart doesn’t price match the prices of its competitors, though Walmart’s online store offers price matching on items purchased from Walmart stores if the item is in stock at Walmart.com.

However, the policy doesn’t apply to those who live in Alaska, Hawaii, or Puerto Rico. Additionally, it doesn’t apply to special event prices, like those seen during Black Friday. Walmart also does not retroactively price match items bought from Walmart.com that have dropped in price after the time of purchase. The retailer additionally doesn’t price match items purchased from Walmart Marketplace retailers or third-party sellers.

Apple doesn’t offer a price-matching policy, though you can price match on devices like the latest iPad Pro — assuming it’s on sale — elsewhere.
Photo by Amelia Holowaty Krales / The Verge

While we’ve seen some claims that Apple will price match up to 10 percent for products bought at certain major retailers, there is no official policy on the company’s website.

Advertisement

Apple does say that if it reduces the price of an Apple-branded product within 14 days of when you receive your item, you can visit an Apple Store or contact the Apple Contact Center at 1-800-676-2775 to request a refund or get credit for the price difference. However, that doesn’t apply to special sales like Black Friday or Cyber Monday.

B&H says that it might be able to honor a current lower price or match the price of a competitor, but it does so on a case-by-case basis. You have to contact its customer service team using the on-site chat, email, or by calling 1-800-606-6969 / 1-212-444-6615. If approved, B&H Photo will price match one identical item per customer.

Costco does not price match with competitors. However, according to its website, it will issue a credit for the difference between the price a member has paid and a promotional price if you bought the item online at Costco and requested the credit up to 30 days before the change in price. If you bought the product from a Costco warehouse location, visit the membership counter at the store where you made the purchase. Costco doesn’t price match items bought from Costco warehouses with Costco.com purchases.

Dell will price match identical products from Dell, Amazon, Best Buy, Walmart, Target, HP, Apple, Lenovo, and a number of other retailers. You can call 1-877-275-3355 or chat online to run a price check, but you’ll need to provide a link to the competitor’s product.

You can also contact the company about a price difference within 30 days of purchase. However, there is a long list of restrictions, and none of this is available between Thanksgiving Day and the Monday following Thanksgiving (or on Green Monday). Dell also doesn’t match membership-only pricing or the exclusive discounts you’ll find during Prime Big Deal Days or Best Buy’s Member Deals Days.

Advertisement

As a general rule, eBay doesn’t match the prices of purchases made during the weeks of Thanksgiving and Cyber Monday. However, it does offer a generous price-matching policy for items bought before or after that period. If you find a lower price from a qualifying competitor on an eBay Deal item that you bought within 48 hours — or on another product with the “Best Price Guarantee” symbol attached to it — you’ll get “110 percent” of the difference. That means eBay will give you an eBay coupon for the difference in price between what you bought the item for and what the competitor is selling it for, plus an additional 10 percent of that price difference. Note, however, that these coupons will expire within 30 days of being issued.

The products must be new, unopened, and identical to the competitor’s item. You have to contact eBay Customer Service, and if they verify your claims are legitimate, you will receive the coupon and be able to use it toward your next eBay purchase.

GameStop does not mention an official price-matching policy on its website. In 2022, however, GameStop tweeted that the store will price match items sold and shipped by Amazon as long as they’re available online or in-store. Although GameStop only mentioned Amazon in the tweet, others have reported that the store will price match items purchased from Target and elsewhere.

Google will price match any of its devices — including the Pixel 9 Pro and 9 Pro XL — against all four major retailers, including Amazon.
Photo: Allison Johnson / The Verge

If a request is made within the standard return period, Google will match online pricing from select retailers — specifically Amazon, Best Buy, Walmart, B&H Photo, and Target. It doesn’t, however, match preorder pricing from other retailers or carrier deals. The product must also be in stock and identical, right down to the color and configuration. Plus, you need to provide a public link to the promo page or product listing to verify the lower price.

Advertisement

Other exclusions apply, too, including limited-time daily or hourly deals; wholesale, business, educational, or member-only pricing; mail-in offers and coupons; product bundles, clearance, and non-new items; and items from third-party sellers on a competitor’s website.

You may also receive the difference if the product you purchased from the Google Store drops in price within the standard return period, though you’ll need to contact Google directly to get the price match or correction.

The Home Depot will match the price of identical, in-stock products from other retailers, except for membership-based wholesalers. The price-match policy does not apply to special events like Black Friday, though, and it doesn’t apply to clearance prices, used and refurbished items, and rebate offers. You must bring the ad or listing with you in-store to the register. (You can also request price matches for online purchases that are shipped to the customer.) Additionally, The Home Depot will only honor requests submitted by the original buyer — no friends or family allowed.

According to HP’s website, the company will match the current pretax price for new comparable PCs and identical HP printer, display, and accessory model numbers from nationally recognized online retailers, such as Dell, Amazon, Newegg, and Best Buy. The specs have to be the same to get a price match on PCs, but the product model number does not need to be identical.

You must ask for the match at the time of purchase by calling 1-800-888-0229. You can’t request a price match via email or chat, though, and the policy does not extend to items bought during promotional periods. It also doesn’t apply to membership stores like Costco and Sam’s Club.

Advertisement

HP also offers price protection on the HP-branded products it sells. If a price drops during your return window, you can request an adjustment by emailing myhpsales@hp.com. This doesn’t apply to products purchased during certain promotional events such as Green Monday and products on sale during the week of Thanksgiving and the week after, plus other seasonal holiday sales.

Lenovo matches pricing on comparable PCs from Lenovo, HP, or Dell with the same key specs as long as they’re sold through a list of recognized retailers. That list includes bigger stores such as Best Buy, Walmart, Amazon, Newegg, and B&H Photo as well as direct competitors such as Dell and HP. The comparable PC must also be in stock and readily available from both Lenovo and the competing retailer, and you have to contact a Lenovo sales rep with specific details about the specs and availability of the product you’re inquiring about in order to facilitate the match.

That said, you can’t take advantage of coupons or special discounts while receiving a price match, and the policy doesn’t apply to membership stores like Costco. The policy also doesn’t apply to “Marketplace” items where third parties fulfill the order, so double-check that you bought the product directly from the retailer.

Lenovo also offers a price guarantee refund for laptops and personal desktop computers bought from Lenovo.com within 30 days of purchase. To receive a refund, you must contact Customer Care and show the lower price of the identical product offered on Lenovo.com. This policy doesn’t apply to doorbuster or clearance products, however.

Lowe’s will match the price of identical, in-stock products when you present an ad, product listing, or photo from a qualifying online or local retailer, including Amazon, Best Buy, Target, and Walmart. The product must be purchased directly from the retailer and not a third-party seller, however, and it doesn’t apply to special sales events like Black Friday and other holiday promotions.

Advertisement

Additionally, Lowe’s doesn’t match prices from one Lowe’s store to another, nor any rebate discounts or those available only to a select group of customers (such as loyalty clubs). To request a price match, you can head to the store, call 1-877-465-6937, or chat online.

If Microsoft lowers the price of the Xbox Series X, Microsoft could refund you the difference.
Photo by Vjeran Pavic / The Verge

Now through January 31st, 2025, Microsoft will refund you the difference if it drops the price of an in-stock physical product purchased from the Microsoft Store. The same policy also applies if you find the identical product on sale at a lower price at a qualifying retailer like Amazon or Best Buy, though it doesn’t extend to the Surface Hub, HoloLens, Windows DevKits, or digital products.

Furthermore, some eligible products have specific retailer exclusions. For example, price matches for Surface products at other retailers are limited to Amazon and Best Buy, while Xbox products are limited to the two aforementioned retailers as well as Target, GameStop, and Walmart.

You’ll need to contact Microsoft’s Sales and Support team at 1-877-696-7786 within 60 days of delivery to request a refund. If you purchase an item from a Microsoft Experience Center, you’ll have to go back to that location with your receipt. In both instances, Microsoft will credit your original payment method the difference between the price you paid and the current lower price, which typically takes between three and five days to process.

Advertisement

Newegg offers price matching on select items; these products are identified by the label “Price Match Guarantee” that appears in the price box on the right side of the product page. This applies whether you find that lower price on Newegg or at what Newegg judges as a major retailer, which includes Amazon, Best Buy, Walmart, Target, GameStop, and Sears. The product must be identical, and the match won’t apply to rebates, coupons, or price drops that are only available as part of a retailer’s membership or loyalty program.

You need to notify Newegg of the lower price within 14 days of purchase. You’ll then be issued a credit you can use on the Newegg website, though you’ll only have 90 days to do so. Newegg’s price-match guarantee is not valid during major holiday sales events, including Black Friday, Cyber Monday, and Green Monday.

You can request a price match against other Sam’s Club stores but not competitors. Note that this doesn’t apply to items on markdown or clearance.

Update, October 30th: Added a mention of Black Friday and adjusted the copy to reflect current retailer policies.

Advertisement
Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Technology

Intel exec says Arrow Lake launch ‘just didn’t go as planned’

Published

on

Intel exec says Arrow Lake launch ‘just didn’t go as planned’

Reviews of Intel’s new Arrow Lake-based Core Ultra 9 200S-series processor have been lackluster, specifically when it comes to gaming performance, but Intel says that’s not the end of the story. Its new chips should be performing better, and the company will have an ETA on getting them there soon, according to Robert Hallock, Intel’s VP and GM of client AI and technical marketing, in a new interview with HotHardware’s Dave Altavilla and Marco Chiappetta.

Intel was up-front in saying these new chips wouldn’t beat AMD’s chips for gaming. But reviewers’ findings have been unexpectedly poor. Despite some efficiency gains like those noted in Tom Warren’s Verge review of the Core Ultra 9 285K, the new chip seems to lag behind even Intel’s earlier Raptor Lake chips in gaming. That’s to say nothing of its performance versus AMD’s very good Ryzen 9800X3D.

Intel’s Arrow Lake chips’ “bones are solid,” Hallock said during the interview. Still, the company has identified factors “that can combine to produce some pretty wild unintended effects.” Hallock was also clear that the new Arrow Lake performance issues are strictly Intel’s responsibility, and not the fault of Microsoft or anyone else.

As for when Intel will provide an ETA on fixes, Hallock said Intel hopes to give a “comprehensive update” on what the chip’s issues are and what’s causing them by the end of November or early December. The good news is that the fix will be easy, according to Hallock, who called it a “flash the BIOS and update Windows kinda situation.”

Continue Reading

Technology

Say goodbye to needle nightmares: gadget gives doctors X-ray vision of your veins

Published

on

Say goodbye to needle nightmares: gadget gives doctors X-ray vision of your veins

We’ve all been there, sitting in the doctor’s office, sleeve rolled up, watching nervously as the nurse searches for that elusive vein. 

For some, it’s a quick and painless process. 

For others, it can feel like an eternity of poking and prodding. But what if there was a way to make this experience easier for everyone involved?

I’M GIVING AWAY A $500 GIFT CARD FOR THE HOLIDAYS

Advertisement

Turning your skin transparent (sort of)

Imagine a device that could give medical professionals Superman-like X-ray vision, allowing them to see right through your skin to the veins beneath. That’s exactly what the Adison Vein Locator does. This nifty gadget uses cutting-edge optical technology to create a 3D map of your veins, making needle insertion a breeze.

CLICK HERE FOR MORE U.S. NEWS

vein finder 2

SURGEONS USE PLAYSTATION CONTROLLER FOR LONG-DISTANCE ENDOSCOPY

How it works

The Adison Vein Locator uses near-infrared light to penetrate your skin and create a real-time, three-dimensional image of your veins. It’s like having a personal GPS for your circulatory system. The best part? It works on all skin tones and even through scar tissue.

vein finder 3

BEST WEARABLE DEVICES TO TRACK YOUR BLOOD OXYGEN LEVELS

Advertisement

Not just for adults

Finding veins in infants can be particularly challenging due to their chubby little arms. The Adison Vein Locator has proven effective on patients as young as 6 months old, making those necessary blood draws and IV insertions much less stressful for both babies and medical staff.

vein finder 4

WARNING: DO NOT FALL FOR THIS FREE MEDICAL EQUIPMENT SCAM

Boosting success rates and patient comfort

Tests have shown that this device can improve the success rate of first-time IV insertions by a whopping 30%. That means fewer attempts, less discomfort, and happier patients all around.

vein finder 5

Award-winning design

The Adison Vein Locator isn’t just functional — it’s also a looker. This sleek device won a RedDot design award, one of the most prestigious accolades in the product design world. It’s not often that medical equipment gets recognized for its aesthetics. With its tilting screen and portable design, the Adison Vein Locator is ready for action in any setting. Whether you’re in a hospital room or kneeling beside a patient on the ground, this device adapts to your needs.

Advertisement

SUBSCRIBE TO KURT’S YOUTUBE CHANNEL FOR QUICK VIDEO TIPS ON HOW TO WORK ALL OF YOUR TECH DEVICES

vein finder 6

Kurt’s key takeaways

By making vein access easier and more accurate, the Adison Vein Locator has the potential to reduce patient anxiety, improve treatment efficiency, and even save lives in emergency situations. As we continue to see advancements in medical technology, devices like this remind us that sometimes, the most impactful innovations are those that solve everyday challenges in healthcare. The days of dreading needle sticks may soon be behind us, thanks to this remarkable “x-ray vision” gadget.

Would you feel more at ease during blood draws or IV insertions if your healthcare provider used advanced vein visualization technology like the Adison Vein Locator compared to traditional methods? Let us know by writing us at Cyberguy.com/Contact

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter

Advertisement

Ask Kurt a question or let us know what stories you’d like us to cover.

Follow Kurt on his social channels:

Answers to the most-asked CyberGuy questions:

New from Kurt:

Copyright 2024 CyberGuy.com. All rights reserved.

Advertisement

Continue Reading

Technology

There’s a lot more Red Hulk in the new Captain America: Brave New World trailer

Published

on

There’s a lot more Red Hulk in the new Captain America: Brave New World trailer

The Brave New World preview opens on Sam Wilson (Anthony Mackie) visiting one of the first supersoldiers, Isaiah Bradley (Carl Lumbly), in prison after his attack on the president. Isaiah, who doesn’t seem to remember the attack, warns Sam to “be careful.”

The trailer then sets up some heavy tension and intrigue, using a fun splitscreen theme to build to a much more thorough reveal of Ross’ Red Hulk than Marvel did in July. Although it leaves the feeling that he’s the movie’s main villain, it also suggests there’s much more to the story than just “Sam fights a Hulk.” Captain America: Brave New World hits theaters on February 14th.

Then there’s the nearly four-minute-long “special look” at Thunderbolts, which offers more of the Thunderbolts working as an actual team, assembled by Valentina Allegra de Fontaine (Julia Louis-Dreyfus) as a super-powered task force of flawed anti-heroes.

The movie’s other main characters include Bucky Barnes (Sebastian Stan), Ava Starr / Ghost (Hannah John-Kamen), Yelena Belova (Florence Pugh), Alexei Shostakov / Red Guardian (David Harbour), Antonia Dreykov / Taskmaster (Olga Kurylenko), and John Walker / US Agent (Wyatt Russell). Oh, and Bob (Lewis Pullman), who seems like just a guy until you see him, injury-free despite a shirt that looks like it’s full of bullet holes that might have come from the dozen or so people pointing guns at him.

Thunderbolts comes out on May 2nd.

Advertisement
Continue Reading
Advertisement

Trending