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GenAI, the future of fraud and why you may be an easy target

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GenAI, the future of fraud and why you may be an easy target

“Mom, it’s me! I’ve been in an accident and need money right away!” 

The voice on the phone sounds exactly like your child, but it’s actually an artificial intelligence clone created from a three-second clip of his voice on Facebook. Welcome to the frightening new world of AI-powered fraud. Generative artificial intelligence (GenAI) has handed scammers a powerful new toolkit that makes yesterday’s email scams look amateur by comparison. 

The sophisticated fraud techniques emerging today are virtually undetectable to the untrained eye, or ear. And the financial impact is staggering. Since 2020, phishing and scam activity has increased by 94%, with millions of new scam pages appearing monthly. Even more alarming, experts estimate losses from AI-powered scams will reach $40 billion in the U.S. by 2027.

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A man typing on his laptop. (Kurt “CyberGuy” Knutsson)

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What is generative AI and why should you care?

Generative AI refers to so-called artificial intelligence systems that create new content — text, images, audio or video — based on data they’ve been trained on. Unlike traditional AI that analyzes existing information, generative AI produces entirely new, convincing content. The most concerning part? These powerful tools are increasingly accessible to fraudsters who use them to create sophisticated scams that are harder than ever to detect.

A woman working on her laptop. (Kurt “CyberGuy” Knutsson)

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How fraudsters are weaponizing GenAI

Today’s scammers use generative AI to “supercharge” their existing techniques while enabling entirely new types of fraud, according to Dave Schroeder, UW–Madison national security research strategist. Here are the four most dangerous ways they’re using this technology.

Voice cloning: The 3-second threat

With just three seconds of audio, easily obtained from social media, voicemails or videos, fraudsters can create a convincing replica of your voice using AI. “Imagine a situation where a ‘family member’ calls from what appears to be their phone number and says they have been kidnapped,” explains Schroeder. “Victims of these scams have said they were sure it was their family member’s voice.” 

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These AI-generated voice clones can be used to manipulate loved ones, coworkers or even financial institutions into transferring money or sharing sensitive information, making it increasingly difficult to distinguish between genuine and fraudulent calls.

Fake identification documents

Today’s AI tools can generate convincing fake identification documents with AI-generated images. Criminals use these to verify identity when fraudulently opening accounts or taking over existing ones. These AI-generated fake IDs are becoming increasingly sophisticated, often including realistic holograms and barcodes that can bypass traditional security checks and even fool automated verification systems.

Deepfake selfies

Many financial institutions use selfies for customer verification. However, fraudsters can take images from social media to create deepfakes that bypass these security measures. These AI-generated deepfakes are not limited to still images; they can also produce realistic videos that can fool liveness detection checks during facial recognition processes, posing a significant threat to biometric authentication systems.

Hyper-personalized phishing

Similarly, GenAI now crafts flawlessly written, highly personalized phishing emails that analyze your online presence to create messages specifically tailored to your interests and personal details. These AI-enhanced phishing attempts can also incorporate sophisticated chatbots and improved grammar, making them significantly more convincing and harder to detect than traditional phishing scams.

A man working on his laptop. (Kurt “CyberGuy” Knutsson)

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Why you might be a prime target

While everyone is at risk from these sophisticated AI scams, certain factors can make you a more attractive target to fraudsters. Those with substantial retirement savings or investments naturally represent more valuable targets — the more assets you have, the more attention you’ll attract from criminals looking for bigger payoffs. Many older adults are particularly vulnerable as they didn’t grow up with today’s technology and may be less familiar with AI’s capabilities. This knowledge gap makes it harder to recognize when AI is being used maliciously. Compounding this risk is an extensive digital footprint: if you’re active on social media or have a significant online presence, you’re inadvertently providing fraudsters with the raw materials they need to create convincing deepfakes and highly personalized scams designed specifically to exploit your trust.

WHAT IS ARTIFICIAL INTELLIGENCE (AI)?

A woman working on her laptop. (Kurt “CyberGuy” Knutsson)

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How to protect yourself in the age of AI

Protection against AI-powered threats requires a multi-layered approach that goes well beyond just digital measures. Awareness is your first line of defense — understanding how these scams work helps you spot red flags before you become a victim. This awareness should be paired with both digital safeguards and “analog” verification systems that exist entirely offline. Here are some key steps to protect yourself:

1. Invest in personal data removal services: Generative AI fundamentally needs your personal data to craft convincing scams, which is why limiting your online footprint has become paramount in today’s fraud landscape. The less information about you that’s publicly available, the fewer raw materials scammers have to work with. Going completely off-grid is unrealistic for most of us today — much like never leaving your home. But you can reduce your online footprint substantially with a personal data removal service like Incogni, making yourself significantly less exposed to AI-powered scams. 

By removing your personal data from data broker companies, you not only protect yourself from GenAI-powered fraud but also gain numerous other privacy benefits, such as reduced risks of receiving spam and falling victim to identity theft, as well as helping to prevent stalking and harassment. As AI technology advances, gen-AI scams will only become more sophisticated. While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here.

2. Establish your own verification protocols: Consider agreeing on a “safe word” that only family members know. If you receive an unexpected call from a relative in distress, ask for this word before taking action.

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3. Choose strong, unique passwords for each account: Create complex passwords using a combination of uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information like birthdays or common words. Consider using a password manager to generate and store complex passwords. A password manager can generate and store strong, unique passwords for all your accounts, reducing the risk of password reuse and making it easier to maintain good password hygiene. Get more details about my best expert-reviewed Password Managers of 2025 here.

4. Enable two-factor authentication (2FA) on all accounts: 2FA adds an extra layer of security by requiring a second form of verification, such as a code sent to your phone, in addition to your password.

5. Receive MFA codes via an authenticator app on your phone rather than email when possible: Using an authenticator app like Microsoft Authenticator or Google Authenticator is more secure than receiving codes via email. Authenticator apps generate time-based one-time passcodes (TOTPs) that are not transmitted over email or SMS, reducing the risk of interception by hackers. Additionally, authenticator apps often support biometric authentication and push notifications, making the verification process both secure and convenient.

6. Use a strong antivirus software: Modern cybersecurity threats are evolving rapidly, with AI being used to create more convincing phishing attacks, deepfake scams, and malware. Investing in strong antivirus software can help identify and block suspicious activity before it reaches you. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices. 

7. Trust your intuition and verify: If something feels “off,” like you notice unusual phrasing or strange background noises, trust your instincts. Don’t let fraudsters create a false sense of urgency. If you receive a communication claiming to be from a financial institution, call that institution directly using the official number from its website.

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8. Monitor your accounts: Review account statements regularly for suspicious transactions. Don’t hesitate to request a credit freeze if you suspect your data has been compromised.

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Kurt’s key takeaways

So, is this all a bit scary? Absolutely. But the good news is, you’re now armed with the knowledge to fight back. Stay alert, take those protective steps I mentioned seriously, and remember that a little healthy skepticism goes a long way in this new age of AI fraud. Let’s make it much harder for these AI-powered scams to succeed.

Do you think tech companies are doing enough to protect us against AI-powered scams and fraud? Let us know by writing us at Cyberguy.com/Contact

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Technology

TikTok ban: all the news on the app’s shutdown and return in the US

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TikTok ban: all the news on the app’s shutdown and return in the US

After briefly going dark in the US to comply with the divest-or-ban law targeting ByteDance that went into effect on January 19th, TikTok quickly came back online. It eventually reappeared in the App Store and Google Play as negotiations between the US and China continued, and Donald Trump continued to sign extensions directing officials not to apply the law’s penalties.

Finally, in mid-December, TikTok CEO Shou Zi Chew told employees that the agreements to create TikTok USDS Joint Venture LLC, which includes Oracle, Silver Lake, and MGX as part owners, have been signed, and the deal is expected to close on January 22nd, 2026. His letter said that for users in the US, the new joint venture will oversee data protection, the security of a newly-retrained algorithm, content moderation, and the deployment of the US app and platform.

Read on for all the latest news on the TikTok ban law in the US.

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Secret phrases to get you past AI bot customer service

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Secret phrases to get you past AI bot customer service

NEWYou can now listen to Fox News articles!

You’re gonna love me for this. 

Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice answers and drops you into an endless loop of menus and misunderstood prompts. Now what?  

That’s not an accident. Many companies use what insiders call “frustration AI.” The system is specifically designed to exhaust you until you hang up and walk away.

Not today.  (Get more tips like this at GetKim.com)

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Here are a few ways to bypass “frustration” AI bots. (Sebastian Kahnert/picture alliance via Getty Images)

Use the magic words

You want a human. For starters, don’t explain your issue. That’s the trap. You need words the AI has been programmed to treat differently.

Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer retention team. Saying you’re returning a call signals an existing issue the bot cannot track. I used that last weekend when my internet went down, and, bam, I had a human.

Power words: When the system starts listing options, clearly say one word: “Supervisor.” If that doesn’t work, say, “I need to file a formal complaint.” Most systems are not programmed to deal with complaints or supervisors. They escalate fast.

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Technical bypass: Asked to enter your account number? Press the pound key (#) instead of numbers. Many older systems treat unexpected input as an error and default to a human.

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“Supervisor” is one magic word that can get you a human on the other end of the line. (Neil Godwin/Future via Getty Images)

Go above the bots

If direct commands fail with AI, be a confused human.

The Frustration Act: When the AI bot asks a question, pause. Wait 10 seconds before answering. These systems are built for fast, clean responses. Long pauses often break the flow and send your call to a human.

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The Unintelligible Bypass: Stuck in a loop? Act like your phone connection is terrible. Say garbled words or nonsense. After the system says, “I’m having trouble understanding you” three times, many bots automatically transfer you to a live agent.

The Language Barrier Trick: If the company offers multiple languages, choose one that’s not your primary language or does not match your accent. The AI often gives up quickly and routes you to a human trained to handle language issues.

Use these tricks when you need help. You are calling for service, not an AI bot.

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Long pauses and garbled language can also get you referred to a human. (iStock)

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The latest iPad Air is $400 for the first time and arrives by Christmas

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The latest iPad Air is 0 for the first time and arrives by Christmas

If you have $400 and want an iPad, your options are usually kind of limited to either just the base iPad, or better yet, the latest iPad Mini — if it happens to be on sale when you’re shopping (it is now, but that’s not always the case). But right now, you should consider getting the 128GB version of Apple’s 11-inch iPad Air with the capable M3 processor. At Target, multiple colors of this model are $399.99, beating the previous low of $449.99 we’ve seen during large-scale deal events. Currently, no other retailer is matching this price. This sale ends Saturday night.

$400 is a sweet price for this model, as it debuted in early 2025 for $600. In terms of how it stacks up to other iPad models, Verge editor-at-large David Pierce said in his impressions that the M3 Air is “exactly what you think it is. Which is fine.” I know, that sounds like a back-handed compliment, but it’s been a while since iPads peaked in terms of utility, design, and fast performance. This one carries the torch in Apple’s tablet dominance, and its M3 processor means it’ll be a fantastic tablet for longer than any other iPad at the $400 price point. Read our in-depth impressions.

Other Verge-approved deals

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