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Two blind women say they became only passengers on Southwest flight after airline ‘forgot about’ them
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Two blind women from Florida recently discovered they were the only passengers aboard their Southwest Airlines flight from New Orleans to Orlando, saying the company needs to improve how it communicates with passengers who have disabilities.
Sherri Brun and Camille Tate were traveling together on Southwest Flight 2637, scheduled to depart New Orleans on July 14. Following a nearly five-hour delay, the two friends finally boarded their flight, only to discover they were the only two people on the plane, FOX 35 reported.
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“You’re the only two people on this flight because they forgot about you,” Brun said the two women were told.
Two blind women from Florida recently discovered they were the only passengers aboard their Southwest Airlines flight from New Orleans to Orlando. (FOX 35)
Brun and Tate said they had waited by their assigned gate, checking Southwest’s app for updates. However, unbeknownst to them, nearly all the other passengers had been rebooked on a separate Southwest flight to Orlando that departed earlier from a nearby gate, FOX 35 reported.
According to the U.S. Department of Transportation, airlines must provide prompt and effective communication for passengers with visual impairments, especially during delays or rebookings and boarding changes a federal law under the Air Carrier Access Act.
Brun and Tate said that requirement was far from met. “Nobody said a word to us about another flight,” Brun said. “We were just waiting at the gate, checking the app, like everyone else.”
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Travelers make their way through Orlando International Airport on September 2, 2023. (Paul Hennessy/SOPA Images/LightRocket via Getty Images)
“There needs to be some improvement in how they communicate with their passengers, especially those that have disabilities,” Tate said.
“We have seen inaccurate accounts that suggest we ‘forgot’ the two customers, or that we sent a plane back to get them,” a Southwest spokesperson told Fox News Digital in an email. “Neither of these is the case. … The Customers were scheduled on Flight 2637. Although it ran almost five hours late that day, it remained their same flight number throughout.”
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The airline offered each of the women a $100 travel voucher as compensation for the delay. (Kevin Carter/Getty Images)
Southwest said it offered each of the women a $100 travel voucher as compensation for the delay.
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“We apologize for the inconvenience,” Southwest told Fox News Digital. “Southwest is always looking for ways to improve our customers’ travel experiences, and we’re active in the airline industry in sharing best practices about how to best accommodate Passengers with disabilities.”
There are just two days remaining before the 2026 NBA Draft. While the Dallas Mavericks still don’t have a head coach in place, rumors are starting to heat up about their draft plans. They have new management, led by team president Masai Ujiri and general manager Mike Schmitz, which could send the team in an entirely new direction.
As of Sunday, they enter the draft with the 9th, 30th, and 48th overall picks. According to reports, the Mavericks are willing to move up or down the board if the right players are available. There have been a lot of talks of them moving down, in particular, as the Oklahoma City Thunder and Charlotte Hornets each have two picks between 12 and 18.
If they are to trade down, NBA insider Jake Fischer has identified a possible prospect they would target: Washington’s Hannes Steinbach.
“Sources say that Steinbach, whose father, Burkhard, played alongside Mavericks legend Dirk Nowitzki on the German League team in their shared hometown of Wurzburg some 30 years ago, is among the prospects to have worked out for the Mavericks under consideration for the No. 9 pick,” Stein wrote on Saturday night.
Steinbach averaged 18.5 PPG while leading the country in rebounding at 11.8 RPG. At 6’10”, 248 pounds, and a 7’2″ wingspan, he also has the ability to stretch to three, hitting 18 of his 53 attempts in his lone year in college.
The Mavericks love the natives of Wurzburg, Germany. Obviously, the greatest player in franchise history is from there, but so was Maxi Kleber. An easy way to get the fans back on the team’s side is to get another German.
Drafting Hannes Steinbach Could Trigger Another Trade
If the Mavericks do end up leaving the 2026 NBA Draft with Hannes Steinbach, they would likely need to trade Daniel Gafford to make the roster work. Gafford is entering the first season of a three-year, $54 million contract extension, and with Dereck Lively II entering the final year of his rookie deal, they may extend him soon, even with the injuries.
Gafford drew trade interest at last season’s deadline, but they ended up hanging on to him once they traded Anthony Davis, believing they could get a first-round pick for him if they held out. Depending on how the draft shakes out Tuesday night, they might get that chance.
The Mavericks need to upgrade their backcourt, but if they’re able to trade back and add a player like Labaron Philon and a frontcourt player like Hannes Steinbach, it would be hard to complain.
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It was only a year ago that Duncan Robinson was traded to Detroit in a sign-and-trade for Simone Fontecchio. Now, in the present, the Miami Heat are in the mix for Giannis Antetokounmpo, a trade that would likely include multiple teams, one of which is the Detroit Pistons.
The Pistons are rumored to have interest in the Miami Heat’s star guard Tyler Herro, and they would have to match the salary they take in to be eligible to make a deal. Some combination of Ducnan Robinson, Isaiah Stewart, Caris LeVert, and Paul Reed, would make the deal legal.
Said on Off the Floor a bit ago…. do not rule out the return of Duncan Robinson to Miami.
— Five Reasons Sports 🏀🏈⚾️🏒⚽️ (@5ReasonsSports) June 20, 2026
Why Miami Should Bring Him Back
The all-time Miami Heat leader in three-pointers made would be a perfect fit for a team led by Giannis and Bam Adebayo. The talks about Miami acquiring Giannis have gone straight to, who will score? Bring Duncan back, who had a career year in Detroit and that problem is solved, at least partially (the roster would still need more pieces).
The dribble hand offs, Duncan’s cutting ability, his three-point prowess, it would instantly make Miami’s offense more dangerous and would give them the opportunity to decide on retaining Norman Powell, or using the money tied up to him for other players.
Duncan Robinson had a Net on/off of +10.4 and was huge to Detroit’s success this past season. When Robinson was on the floor, the Pistons were better, simply put.
Tyler Herro to Pistons as part of 3-team trade that would send Giannis Antetokounmpo to Heat “picking up steam,” per @KuKhahil.
— Underdog NBA (@UnderdogNBA) June 20, 2026
What This Means for a Deal
Because Detroit originally acquired Duncan Robinson via sign-and-trade, he is legally barred from returning to Miami during the current league year. For a multi-team blockbuster to bring both Robinson and Giannis Antetokounmpo to South Beach, the trade must be agreed to in principle now, but held until the new league year opens on July 1st.
This timing works perfectly for draft assets, allowing Miami to select at No. 13 on Milwaukee’s behalf. Furthermore, a July 1st execution date becomes mandatory if Nikola Jovic is involved due to his poison-pill restriction, and it opens the door to an even larger framework if Andrew Wiggins opts into his player option or Norman Powell enters the mix as a sign-and-trade candidate.
Getting Duncan Robinson back would be HUGE for the Miami Heat
— Austin Dobbins (@AustinDobbins13) June 20, 2026
Duncan Robinson averaged 18 points per game in the second round of this year’s playoffs and shot an incredible 58.8% from three.
Acquiring Giannis is step one for the Miami Heat, but filling out the roster is equally as important as depth wins, especially late in the year.
Bringing back Duncan Robinson is a real possibility, and it would be a huge win for the Miami Heat.
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The Atlanta Falcons are looking to return to the playoffs for the first time since 2017, and they’ll be relying on a new coaching staff to help them get there. But Kevin Stefanski is no rookie; he’s a two-time NFL Coach of the Year, only now he’ll be working with an entirely different group of personnel after coaching in Cleveland since 2020.
In addition to a new coach, the Falcons may have a different starting quarterback as Michael Penix Jr. continues to rehab last season’s torn ACL. He’ll also be competing with Tua Tagovailoa. Together, the Falcons believe they can compete for a playoff spot in the NFC South, but to do so, they’ll need all the help they can get. Unfortunately, the Falcons may not have everyone on hand to start the season.
According to The Athletic‘s Falcons insider Josh Kendall, the NFL is “likely” to suspend edge rusher James Pearce Jr.
Pearce faces three felony charges after an incident with his former girlfriend, WNBA player Rickea Jackson. Pearce’s charges are for aggravated battery with a deadly weapon, fleeing the police, and resisting arrest with violence.
“Atlanta now appears to be waiting on the NFL to decide on Pearce. Under the league’s personal conduct policy, commissioner Roger Goodell has wide latitude to impose discipline regardless of the outcome of the criminal case. The league is likely to suspend Pearce. Steelers defensive back Cam Sutton was suspended eight games in 2024 after a domestic violence incident that began as a felony charge but was eventually reduced to a misdemeanor. Goodell could also place Pearce on the commissioner’s exempt list, which serves as an indefinite suspension while the league gathers more information.”
The Athletic’s Josh Kendall on James Pearce
Pearce is coming off an excellent rookie season that saw him record a team-high 10.5 sacks while starting three of his 17 appearances. The 26th overall pick in the first round of the 2025 NFL Draft looks like he’s poised to be a star. Yet, now the 22-year-old may have to wait to start his second NFL season. The question is how long?
If Pearce is forced to miss time, the Falcons will be counting on others, such as fellow 2025 first-round pick Jalon Walker, to make a bigger impact. The 22-year-old Walker recorded 5.5 sacks, making nine sacks in 15 appearances.
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