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ACHE of South Florida Member Spotlight January 2024: Haroula Norden – Florida Hospital News and Healthcare Report

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ACHE of South Florida Member Spotlight January 2024: Haroula Norden – Florida Hospital News and Healthcare Report


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By Lois Thomson 

If you had to use one word to describe Haroula Norden, you couldn’t find a better one than “passionate.” As Chief Operating Officer of Boca Raton Regional Hospital, Norden holds the type of position she dreamed about when she was young.

“I started in healthcare when I was 19, and when I was in school, getting my masters degree, I always thought I wanted a position like this. I wanted a position that could affect large groups of people – the patients we serve, the community, our employees – and give me the opportunity to make big decisions on a large scale. I always thought being in a role like this would be something I would enjoy doing, something I would be passionate about.”

In her position, Norden is responsible for the day-to-day operations of the hospital, including the centers of excellence, and overseeing the team that oversees the ancillary operations of the hospital. “I always liked that role,” she said. “When I was young, I would look up (at the COO) and think, “What a great job, that person has their hands in everything.”

She went on to say that healthcare is something you have to be passionate about, because it’s not an easy job, and you’re making a number of decisions that are extremely important – because you’re dealing with people’s lives. “You definitely have to have a passion for it, and to me, it’s always exciting, it’s always something I liked to do, and I liked learning about it.”

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Along with the responsibilities themselves, Norden loves having the opportunity to work with what she calls the brilliant people in the healthcare field. “They’re smart and creative, I love being able to learn from and collaborate with people who are so smart and have the same kind of passion that I do; they’re here to provide good, quality, safe care for people.”

But if you think Norden is passionate about her work at Boca, let her tell you about being a member of the American College of Healthcare Executives (ACHE), for which she will serve as president in 2024. “ACHE is an organization that helps healthcare executives keep up with what’s going on. I’ve always been very active and involved in this organization. It’s the only professional organization that gives healthcare executives the opportunity to get board certified, showing their commitment to the healthcare field.”

She considers the important aspects to be the ACHE’s focus on lifelong learning, networking with colleagues, furthering education, and early career development for young professionals. “I think those things are so important for someone starting out their career – or in the middle of their career or at the end of their career. Healthcare is a field where you constantly have to be at the top of your game, you constantly have to know what’s going on because it changes so rapidly.” Norden pointed out that ACHE is a national organization with more than 48,000 members, so members can connect with people across the country, and learn from them and what they’re doing.

She has been a member of ACHE for nearly 15 years and has served on the board for seven years. This is her second turn at the presidency; the first was in 2020, during COVID, and she said that time gave the members an opportunity to rebrand the chapter.

Norden has now agreed to run again because, she said, “The message I want to get out, the theme of the second year is the importance of stepping up and getting involved. As much as you benefit from (ACHE), people benefit from your leadership and from your ideas, and from you stepping up and saying, hey, I want to do this because I want to take this organization further. If it’s important to you, you need to find the time and step into leadership, don’t stay on the sidelines.”

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Florida woman arrested after allegedly squatting in home and selling owner’s appliances

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Florida woman arrested after allegedly squatting in home and selling owner’s appliances


Authorities arrested a woman at a home near The Villages after the homeowner told deputies the woman had been staying there without permission and sold a washer and dryer from the residence, according to an arrest affidavit.

Candice Meshelle Mackey, 40, was charged with grand theft and dealing in stolen property after investigators said a neighbor told them he bought the washer-and-dryer set from her for $150 and another witness identified the appliances as ones previously kept inside the home.

According to an arrest affidavit from the Marion County Sheriff’s Department, the homeowner, identified as Denise Lombardi, told police that the appliance came with the home and belonged to the residence.

She also claimed that Mackey was a squatter and had repeatedly been told to leave, but continued to stay at the home. The single family home, in Summerfield, is near The Villages, a sprawling 55+ housing community in Central Florida.

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The owner told police, according to the affidavit, that she had gone to the residence a couple of months ago and realized Mackey had been squatting there.

Candice Meshelle Mackey was arrested on charges of grand theft, a property value of $750 to $5,000, and dealing in stolen property. Marion County Jail

Lombardi’s nephew, identified as James, who was paying rent at the home, invited Mackey to stay with him without permission.

Despite being ordered from the house in December, she still had not left and was served a notice to vacate by March 31.

A neighbor first alerted the homeowner after he bought a Frigidaire washer and dryer that Mackey was selling for $150.


Aerial view of a residential community in Ocala, Florida, featuring houses, roads, ponds, and trees.
Despite being ordered from the house in December, she still had not left and was served a notice to vacate by March 31. Alamy Stock Photo

The buyer later told law enforcement that his washer and dryer stopped working, so when he noticed Mackey moving out, he bought what he thought was hers for $150. Once he found out the set did not belong to her, he tried to return it and get his money back without success, the report said.

Mackey told deputies she had purchased the appliances after being released from jail, but investigators said she gave conflicting accounts of when she bought them and could not provide proof they were hers.

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She was arrested on charges of grand theft, a property value of $750 to $5,000, and dealing in stolen property. She was booked in the Marion County Jail and released after posting $5,000 bond.



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The NFL has no plans to ditch the Rooney Rule despite pressure from Florida AG

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The NFL has no plans to ditch the Rooney Rule despite pressure from Florida AG


PHOENIX — NFL Commissioner Roger Goodell says he has no plans to end the league’s Rooney Rule despite recent objections from Florida’s attorney general, who wrote that the league’s minority hiring guidelines violate Florida state law.

Goodell — speaking on Tuesday at the end of the NFL league meetings — acknowledged the changing political landscape for diversity initiatives in the U.S., but added that he didn’t believe there should be any legal issues with the league’s policy.

“The Rooney Rule has been around a long time,” Goodell said. “We’ve evolved it, changed it. We’ll continue to do that.”

Florida’s Attorney General James Uthmeier sent a letter to Goodell last week saying the league’s 23-year-old Rooney Rule amounts to “blatant race and sex discrimination.”

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The Rooney Rule requires teams to interview at least two minority candidates for head coach, general manager and coordinator positions. At least one minority candidate must be interviewed for the quarterbacks coach position.

Goodell noted that similar diversity guidelines were used in other industries.

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“One thing that doesn’t change is our values and we believe in diversity and its benefit to the National Football League,” Goodell said. “We are well aware of the laws and where the laws are changing and evolving. We think the Rooney Rule is consistent with those and we certainly will engage with the Florida AG or anybody else as we have in the past to talk about our policies.”

Goodell also expressed support for the NFL Accelerator Program, which is returning in May after a hiatus in 2025. The program is used to promote diversity in leadership roles, and was expanded to include candidates of all backgrounds this year.

First-year Atlanta Falcons GM Ian Cunningham said Monday that diversity should still be a priority for the league.

“Just from my position, especially being a Black man, there’s still work to be done,” Cunningham told The Associated Press. “Now that I’m in this position and have this platform, I’m going to be intentional about what we do from a grassroots effort to a director level.

“I do think it’s important to give people of all races and sexes a chance to be in a position to further their career.”

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Florida baseball falls to Jacksonville in midweek action

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Florida baseball falls to Jacksonville in midweek action


Florida lost to Jacksonville, 4-3, on Tuesday night. The Gators hit a season-high six batters in the loss, including two in a disastrous eighth inning.

Schuyler Sandford struggled out of the gate, walking two of the first three batters and bothcing a pickoff attempt. He recovered to get through the inning without giving up a run, but he didn’t make it out of the second. Sandford neared 49 pitches after just five outs, so Kevin O’Sullivan brought in Eli Blair earlier than expected. Blair hit the first batter he faced, but forced a groundout to keep Jacksonville off the board.

Florida didn’t do much offensively until the third. Brendan Lawson and Cole Stanford singled in the first and second, respectively, but neither came around to score. Lawson drove in the first run of the game with a sacrifice fly, capitalizing on a leadoff triple from Kolt Myers. Ethan Surowiec drove in Kyle Jones, who walked earlier in the inning.

Blair hit another batter in the third. A wild pitch and passed ball got him over to third base, but he got out of it again. After a third hit batter in the fourth inning, Caden McDonald took over for Blair. McDonald was the only arm of the night for Florida that didn’t hit a batter. He allowed one run on four hits, but he also struck out five over 2 2/3 innings.

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Cole Stanford homered in the fourth to make it 3-0, Florida. Jacksonville got on the board in the sixth, when three of McDonald’s allowed hits came. They were all singles, but it was enough to drive in former Gator Sammy Mummau.

Billy Barlow pitched a 1-2-3 seventh. He was on his way to a second clean inning, but he couldn’t get the third out after striking out the first two batters. He hit a batter and walked Mummau, bringing in Cooper Walls. The former Sunday starter hit the first batter he saw to load the bases.

A bizarre sequence occurred next and ultimately decided the game. Roger Vergara took a 1-2 pitch that was a ball and got passed Stanford, but the umpire called the ball dead, stopping Jacksonville from scoring. The crew convened and decided the call on the field was a hit by pitch, but it missed Vergara by a good six inches. Florida challenged the call, and it was reversed, but the umpires still robbed Jacksonville of a run.

Vergara made it right with a two-run single, tying the game and advancing the go-ahead run to third. A passed ball from Walls gave Jacksonville a 4-3 lead.

Blake Cyr singled in the sixth but couldn’t score. That was Florida’s last hit of the night. Karson Bowen also got on base with a walk in the bottom of the ninth, but Jacksonville stopped him from scoring.

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