Rhode Island
Call center is now open to answer questions about RIBridges cyberattack. What to know.
How to avoid scams and frauds online
Avoid scams and frauds online with these cybersecurity tips.
PROVIDENCE – Vendors working for the state have set up a call center to answer customer questions following the cyberattack earlier this month on Rhode Island’s public benefits computer system in which private information from hundreds of thousands of people was stolen.
Deloitte, the information technology company that built and runs the system known as RIBridges and UHIP, contracted credit reporting agency Experian to run the multilingual call that opened Sunday morning.
The toll-free hotline can be reached at 833-918-6603. It was set to remain open on Sunday until 8 p.m. and then continue operating from Mondays to Fridays between 9 a.m. and 9 p.m.
“Call center staff will be able to provide general information about the breach as well as steps customers can take now to protect their data,” a news release from the Gov. Dan McKee’s office said. “Unfortunately, as the analysis of the data involved is still happening, call center staff will not be able to confirm whether a particular individual’s data is or is not included in the breach at this time.”
“Once the impacted individuals are identified, they will be mailed a letter with the information they need to secure free credit monitoring services,” the release continued.
The RIBridges system was shut down on Friday after Deloitte discovered dangerous malware embedded in its computer code. On Saturday, McKee said that the cybercriminals had stolen the personal data belonging to hundreds of thousands of Rhode Islanders. A negotiator has been holding ransom talks with the criminals, and it’s believed the data could be exposed as early as this week, the governor said at a news conference.
Individuals who have received or applied for health coverage or health and human services programs or benefits could be affected by the data breach. The programs managed by the RIBridges system include:
- Medicaid
- Supplemental Nutrition Assistance Program (SNAP)
- Temporary Assistance for Needy Families (TANF)
- Child Care Assistance Program (CCAP)
- Health coverage purchased through HealthSource RI
- Rhode Island Works (RIW)
- Long-Term Services and Supports (LTSS)
- General Public Assistance (GPA) Program
- At HOME Cost Share
State officials have urged anyone who has applied for benefits through the system since 2016 to change passwords and monitor their bank accounts for suspicious charges.
The state has set up a website to provide information about the attack and steps customers can take to protect their data. It’s located at cyberalert.ri.gov.
Deloitte first alerted the state and police about a potential attack on Dec. 5. McKee said the state did not disclose that there could be a problem until the breach could be confirmed and to prevent triggering the release of personal data.
He said he did not know how much money the hackers demanded, because Deloitte was communicating with them. However, he said he would have the final say on the decision to pay a ransom.
Rhode Island
R.I. leading multi-state lawsuit against Trump administration housing policy – The Boston Globe
Rhode Island and other states had recently won a ruling against HUD’s attempt to overhaul a federal homelessness grant program in fiscal year 2025.
US District Court Judge Mary S. McElroy found that HUD acted arbitrarily and capriciously in imposing illegal conditions on billions of dollars in funding for the Continuum of Care program, through which HUD distributes billions of dollars to state, local, and nonprofit agencies to support housing and services for people facing homelessness.
For more than two decades, HUD had followed a “Housing First” model, which prioritizes rapid placement in permanent housing without requiring people to first meet conditions such as sobriety or a minimum income threshold.
However, on June 1, the Trump administration moved forward with new rules for fiscal year 2026 that seek to re-implement a cap on permanent housing. The new Notices of Funding Opportunity will set aside $1.3 billion for transitional housing and supportive service-only grants — which the coalition of states say will have the effect of capping permanent housing projects at about 68 percent of the funds.
HUD Secretary Scott Turner announced the new terms on June 1, saying the old model didn’t work.
“The ‘housing first’ experiment failed Americans by warehousing the vulnerable without results. This ideology promised to end homelessness. Instead, billions of taxpayer dollars were spent while homelessness increased to record levels,” Turner said in a statement. “Housing alone will not solve a crisis driven by addiction and mental illness. Under President Trump’s leadership, HUD is making necessary reforms to put recovery first.”
HUD said that the new Notice of Funding Opportunity for $4.04 billion through the Continuum of Care homelessness assistance program would support organizations that facilitate treatment and recovery and “prohibit funding the widespread use of illicit drugs and distribution of paraphernalia.”
The lawsuit alleges that the new conditions will mean a large number of permanent housing projects funded by the Continuum of Care program will lose funding, which will lead to people being evicted, placing further strain on state and local governments.
“Instead of investing in programs that help people stay safe and housed, the Trump Administration has embraced policies that risk trapping people in poverty and punishing them for being poor,” the 44-page lawsuit alleges.
The shift threatens housing for at least 97,000 residents of CoC-funded permanent housing across the country according to the National Alliance to End Homelessness.
The states argue that HUD’s actions violate the Administrative Procedure Act for failing to proceed with notice-and-comment rulemaking, and for being arbitrary and capricious. They ask the court to declare that the challenged conditions are illegal and to block HUD from implementing them.
Along with Neronha, attorneys general from all New England states except for New Hampshire have joined the lawsuit. The coalition also includes attorneys general from Arizona, California, Colorado, Delaware, Illinois, Maryland, Michigan, Minnesota, New Jersey, New Mexico, New York, Oregon, Virginia, Washington, Wisconsin, and the District of Columbia, as well as the governors of Kentucky and Pennsylvania.
Amanda Milkovits can be reached at amanda.milkovits@globe.com. Follow her @AmandaMilkovits.
Rhode Island
Throwback: USS Rhode Island commissioned in Newport
(WJAR) — Thirty-two years ago was the commissioning of a Navy submarine named after the Ocean State.
Maria Stephanos was on board the USS Rhode Island on July 9, 1994.
Rhode Island was the Navy’s 15th Trident class ballistic submarine.
It was commissioned in Newport and was the first to be christened in its namesake state.
Rhode Island
Handshake Initiative instills confidence, motivation in students
PROVIDENCE, R.I. (WJAR) — They come from all walks of life, including many professionals in the community, taking time out of their busy days to welcome students to school with enthusiasm and handshakes.
“We learn a lot of new handshakes, too,” Kobi Dennis said. “High-fives. Pounds with an explosion. We get a little bit of everything.”
It’s the Handshake Initiative, the brainchild of now Central Falls Police Chief Anthony Roberson.
Everybody can use some encouragement, and students in Rhode Island get that the minute they head toward the school building.
Initially, the students and parents didn’t know what to think.
“I was confused because I thought it was going to be a normal day,” said one student.
“Their parents were getting out of their cars trying to see what’s going on,” Reservoir Avenue School Principal Cynthia Torres said.
But now, they crave it.
“It makes me feel motivated,” another student said.
Dennis adds in an etiquette component.
“Teaching the kids how to shake hands, look one another in the eyes with a firm grip — girl or guy — firm grip and say ‘hello’ and introduce yourself, that’s part of the initiative as well,” Dennis said.
Providence school superintendent Dr. Javier Montañez said it sends a strong message.
“We hear you, we see you, and we’re here for you,” Montañez said.
Torres strategically uses them on standardized test days.
“They say, ‘I’m going to do really good today,’” she said.
“It makes me feel encouraged to do better in school,” a student said.
They’ve connected with thousands of students across Rhode Island.
“It’s about shaking hands and building relationships, but it’s also about letting young people know that there are professionals in the community cheering for them every single day,” Dennis said.
Do you know of a nonprofit organization or volunteers doing great work in your community? Fill out a short nomination form for “Community Treasures.”
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