New Hampshire
A New Hampshire ski resort bets on tech to compete with industry giants – WTOP News
JACKSON, N.H. (AP) — A skier since age 4, Thomas Brennick now enjoys regular trips to New Hampshire’s Black Mountain…
JACKSON, N.H. (AP) — A skier since age 4, Thomas Brennick now enjoys regular trips to New Hampshire’s Black Mountain with his two grandchildren.
“It’s back to the old days,” he said from the Summit Double chairlift on a recent sunny Friday. “It’s just good, old-time skiing at its best.”
Behind the scenes, the experience is now propelled by a high-tech system designed to increase efficiency at the state’s oldest ski area. And while small, independent resorts can’t compete on infrastructure or buying power with conglomerates like Vail, which owns nearby Attitash Mountain Resort and seven others in the Northeast alone, at least one entrepreneur is betting technology will be “a really great equalizer.”
That businessman is Erik Mogensen, who bought Black Mountain last year and turned it into a lab for his ski mountain consultancy, Entabeni Systems. The company builds systems that put lift tickets sales, lesson reservations and equipment rentals online while collecting detailed data to inform decisions such as where to make more snow and how much.
“A lot of general managers will go out and look at how many rows of cars are parked, and that’s kind of how they tell how busy they are,” Mogensen said. “We really want to look at that transactional data down to the deepest level.”
That includes analyzing everything from the most popular time to sell hot dogs in the lodge to how many runs a season pass holder makes per visit.
“The large operators, they can do a lot of things at scale that we can’t. They can buy 20 snow cats at a time, 10 chairlifts, those types of things. We can’t do that, but we’re really nimble,” Mogensen said. “We can decide to change the way we groom very quickly, or change the way we open trails, or change our (food and beverage) menu in the middle of a day.”
Transforming a small-time resort
Mogensen, who says his happiest moments are tied to skiing, started Entabeni Systems in 2015, driven by the desire to keep the sport accessible. In 2023, he bought the company Indy Pass, which allows buyers to ski for two days each at 230 independent ski areas, including Black Mountain. It’s an alternative to the Epic and Ikon multi-resort passes offered by the Vail and Alterra conglomerates.
Black Mountain was an early participant in Indy Pass. When Mogensen learned it was in danger of closing, he was reminded of his hometown’s long-gone ski area. He bought Black Mountain aiming to ultimately transform it into a cooperative.
Many Indy Pass resorts also are clients of Entabeni Systems, including Utah’s Beaver Mountain, which bills itself as the longest continuously-run family owned mountain resort in the U.S.
Kristy Seeholzer, whose husband’s grandfather founded Beaver Mountain, said Entabeni streamlined its ticketing and season pass system. That led to new, lower-priced passes for those willing to forgo skiing during holiday weeks or weekends, she said.
“A lot of our season pass holders were self-limiting anyway. They only want to ski weekdays because they don’t want to deal with weekends,” she said. “We could never have kept track of that manually.”
Though she is pleased overall, Seeholzer said the software can be challenging and slow.
“There are some really great programs out there, like on the retail side of things or the sales side of things. And one of the things that was a little frustrating was it felt like we were reinventing the wheel,” she said.
Not everyone is a fan
Sam Shirley, 25, grew up skiing in New Hampshire and worked as a ski instructor and ski school director in Maine while attending college. But he said increasing technology has drastically changed the way he skis, pushing him to switch mostly to cross-country.
“As a customer, it’s made things more complicated,” he said. “It just becomes an extra hassle.”
Shirley used to enjoy spur-of-the-moment trips around New England, but has been put off by ski areas reserving lower rates for those who buy tickets ahead. He doesn’t like having to provide detailed contact information, sometimes even a photograph, just to get a lift ticket.
It’s not just independent ski areas that are focused on technology and data. Many others are using lift tickets and passes embedded with radio frequency identification chips that track skiers’ movements.
Vail resorts pings cell phones to better understand how lift lines are forming, which informs staffing decisions, said John Plack, director of communications. Lift wait times have decreased each year for the past three years, with 97% under 10 minutes this year, he said.
“Our company is a wildly data-driven company. We know a lot about our guest set. We know their tastes. We know what they like to ski, we know when they like to ski. And we’re able to use that data to really improve the guest experience,” he said.
How the big guys battle meager winters
That improvement comes at a cost. A one-day lift ticket at Vail’s Keystone Resort in Colorado sold for $292 last week. A season pass cost $418, a potentially good deal for diehard skiers, but also a reliable revenue stream guaranteeing Vail a certain amount of income even as ski areas face less snow and shorter winters.
The revenue from such passes, especially the multi-resort Epic Pass, allowed the company to invest $100 million in snowmaking, Plack said.
“By committing to the season ahead of time, that gives us certainty and allows us to reinvest in our resorts,” he said.
Mogensen insists bigger isn’t always better, however. Lift tickets at Black Mountain cost $59 to $99 per day and a season’s pass is about $450.
“You don’t just come skiing to turn left and right. You come skiing because of the way the hot chocolate tastes and the way the fire pit smells and what spring skiing is and what the beer tastes like and who you’re around,” he said. “Skiing doesn’t have to be a luxury good. It can be a community center.”
Brennick, the Black Mountain lift rider who was skiing with his grandchildren, said he has noticed a difference since the ski area was sold.
“I can see the change,” he said. “They’re making a lot of snow and it shows.”
___
Ramer reported from Concord, New Hampshire.
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© 2025 The Associated Press. All rights reserved. This material may not be published, broadcast, written or redistributed.
New Hampshire
Meet Garret, Your Newest Morning Show Host on 97.5 WOKQ
Are you ready for your mornings reimagined?
Hi! I’m Garret Doll (like Ken, but less hair and not as handsome), and I’m teaming up with Katie Killourhy for 97.5 WOKQ’s new morning show, Garret & Katie in the Morning!
You ready to join us?
So, Who Is Garret Doll?
I’ve learned something about myself… I don’t like clutter. Unless it’s my clutter. Then it’s not clutter, it’s a system.
That’s probably a pretty accurate starting point for who I am. A little self-aware, a little stubborn, and definitely someone who knows what he likes. I like tacos, steak tips and lobster rolls. (Fun fact: I’ve never had a lobster roll until moving here.)
How It All Started
This whole radio thing started for me when I was 15. My mom helped me land a job at a radio station in my hometown (cause she worked there), and I fell in love with radio. I’ve never left this career.
I’ve spent my entire adult life doing this job, and I still feel like I lucked into the best job in the world. No two days are the same. One minute you’re talking about life, the next you’re playing your favorite songs, then suddenly you’re out in the community meeting people who feel like friends you’ve known forever.
Most of my career took me to places like Denver, Charleston, and Richmond. Now, somehow, it’s brought me here to New Hampshire.
Honestly, I look at it like a “this is exactly where I’m supposed to be” moment. It’s a new start on life, so to speak. You will learn more about that as we get to know each other and you listen to the show on 97.5 WOKQ.
Why WOKQ Matters to Me
WOKQ is one of those stations you hear about in radio. It’s got history. It’s got heart. And it’s built around a community that actually cares about local connection and country music throughout New England.
That matters to me.
I don’t want to just “be on the radio.” I want to be part of what’s happening here. The towns, the events, the random conversations at a bar, the places you tell your friends they have to check out.
That’s the fun part of all of this.
What I’m All About
I’m a pretty simple dude:
I’m the guy who would give you the shirt off my back
Glass half full (even when it probably shouldn’t be)
Always smiling
Authentic… sometimes too authentic
And yeah, there are definitely moments where I say something before thinking it all the way through.
So if you ever hear me and think, “Did he really just say that?” There’s a decent chance the answer is yes.
Some Quick Hits About Me
Coffee order: Americano
Drink Order: Old Fashioned or just a good local beer
Favorite food: Tacos (not even close)
Guilty pleasure show: The Big Bang Theory
Pet peeve: Close talkers… and people who are late
Random fact: I once got a tattoo of Dopey from the Seven Dwarfs because a girl I was dating wanted one. We got them together. (Don’t worry, it’s been covered up by a microphone and a rose… and I haven’t heard from her in about 20 years)
Let’s Do This Together
I’m new to town, which means I could really use your help.
Where’s your go-to spot when you just want to get outside? Best place to hike? Kayak? Local bar? Just disappear for a few hours?
READ MORE: Hidden Gems in New Hampshire: 5 Secret Places Worth Discovering
Drop me your favorites, because if there’s one thing I know, it’s that the best recommendations don’t come from Google… they come from you! The ones who actually live it.
And I’m ready to start exploring and getting to know you. So make sure to tune in to Garret & Katie in the Morning! See you there.
BankNH Pavilion: Summer Show Lineup, 2026
Gallery Credit: Sarah Sullivan
New Hampshire
2 Hudson, NH, residents arrested after cats found abandoned
HUDSON, N.H. — An animal cruelty investigation led to the arrest of two former tenants who police say left three cats behind in the apartment they were evicted from.
The Hudson Police Department said officers responded to 19 Oliver Drive on Nov. 25 after the town’s animal control officer received a report that multiple cats had been left behind in an apartment previously occupied by Faith Byers, 48, and Kevin Greene, 57.
The pair had reportedly been evicted a week earlier, on Nov. 18.
Police said that attempts to reach Byers and Greene by phone were unsuccessful, and the property owner later confirmed that the two had moved out without taking the cats or arranging for their care.
With the owner’s permission, police entered the apartment and found three cats alone inside the unoccupied residence.
Police said they determined the cats had been left unattended for several days in conditions lacking adequate airflow, sunlight, litter and consistent access to food or water. Police added that no care plan had been made for the animals, and neither former tenant indicated any intention to return for them.
The animals were safely removed and transported to the Animal Rescue League of New Hampshire in Bedford, where they are now receiving care.
Arrest warrants were issued for Byers and Greene, who are each charged with one count of cruelty to animals, a Class A misdemeanor. They were arrested on Friday and released on personal recognizance bail.
They are scheduled to appear in 9th Circuit Court Nashua District Division at 1 p.m. April 28.
Follow Aaron Curtis on X @aselahcurtis, or on Bluesky @aaronscurtis.bsky.social.
New Hampshire
Pakistan hosts diplomatic discussions on ending war
Foreign ministers from Pakistan, Saudi Arabia, Turkey and Egypt will meet in Islamabad today in an attempt to come up with a plan to de-escalate the Iran war.
The meeting comes as several thousand more U.S. troops arrived in the region and after another group got involved in the expanding conflict: Yemen’s Houthis.
The Iran-backed Houthis launched missiles towards Israel, and there’s concern their involvement could threaten another vital global shipping lane in the Red Sea.
Here are more updates on day 30 of the Iran war.
Diplomacy Push in Pakistan
The four foreign ministers from regional powers will meet in Islamabad today and Monday for a push towards diplomacy to end the war.
In a statement ahead of the meeting, the Egyptian government said: “Discussions are expected to focus on recent developments related to regional military escalation and ongoing diplomatic efforts to contain tensions and promote de-escalation.”
“The talks come amid heightened concerns about regional stability, with participating countries seeking to coordinate their stances and support political solutions to emerging crises,” it added.
Whether whatever consensus the countries known as “the quad” come up with will be accepted by the US, Israel, and Iran is another question.
Pakistan has emerged as a possible peace-broker in the conflict, passing messages between the U.S. and Tehran. Foreign Minister Ishaq Dar said Saturday that “dialogue, diplomacy, and such confidence-building measures are the only way forward.”
Dar also welcomed the fact Iran has agreed to allow 20 Pakistan-flagged ships – or two a day – through the Strait of Hormuz.
Houthis enter war
Iranian-backed Houthi militants in Yemen launched the first missile they have fired since the war began toward Israel on Saturday. Israel’s military successfully intercepted it but the Houthis’ attack opens another front in a war that has now moved into its second month.
Up until Saturday’s missile launch the Houthis had stayed out of this war. But a Houthi spokesman said attacks will continue until “the aggression on all resistance fronts stops.”
Pakistan Ministry of Foreign Affairs / AP
/
AP
The Yemen-based rebels were active during Israel’s war in Gaza, firing on cargo ships in the Red Sea and disrupting global commercial traffic.
With Iran essentially blockading the Strait of Hormuz, driving up global oil prices, there are concerns that if the Houthis start attacking ships in the Red Sea again global shipping will be even more disrupted.
Iran also hit multiple sites around Tel Aviv and Jerusalem Saturday and Israel’s military says Iran is increasingly using cluster bombs.
Designed to detonate at high altitude the munition disperses dozens of smaller bombs that are more challenging for Israel’s multi-layered air defense system to intercept and can cause damage over a wider area.
Dozens of countries have signed onto a cluster munitions treaty banning the weapons – except Iran, Israel and the U.S.
Iran threatens U.S. universities in region
Iranian authorities and residents say more airstrikes hit them overnight. Social media videos from across Iran showed strikes hitting all over the country.
Israel’s military said it had completed what it called a wide-scale wave of strikes targeting weapons production and storage sites.
Iran claims U.S.-Israeli strikes hit a Tehran university over the weekend and Iran’s Revolutionary Guard Corps threatened American university campuses in the Middle East in retaliation.
“We advise all employees, professors, and students of American universities in the region and residents of their surrounding areas” to stay a kilometer away from campuses, the statement, carried by Iranian media, said.
Several US universities have campuses in the Gulf, including New York University in the United Arab Emirates and Texas A&M University, among others, in Qatar.
Meanwhile, Iran continues to fire drones and missiles at Gulf countries, with Kuwait saying it was intercepting missile and drone attacks early Sunday. Saudi Arabia said it intercepted and destroyed ten drones.
Iran also claimed it had attacked two major aluminium sites in Bahrain and the United Arab Emirates (UAE). Emirates Global Aluminium confirmed an Iranian attack wounded several and caused significant damage to its plant.
U.S. Troops injured, more arrive
At least 15 U.S. service members were wounded Friday in an Iranian strike on a Saudi air base that hosts American troops, according to the Associated Press, including at least five in serious condition. The missile and drone strikes targeted Saudi Arabia’s Prince Sultan air base, located outside the capital Riyadh.
Iran has targeted U.S. service members at bases throughout the region since the war began a month ago, in retaliation for the U.S. attacks and seeking to drive troops out of the region. Overall, the Pentagon has put the U.S. casualty toll at 13 killed and more than 300 injured.
On Saturday, troops from the Japan-based 31st Marine Expeditionary Unit, made up of around 3,500 sailors and Marines, arrived in the Middle East, according to U.S. Central Command.
The U.S. military will not say where and how they might be deployed. Thousands more soldiers from the U.S. military’s 82nd Airborne Division are also expected to be deployed.
Journalists killed in Lebanon
Three Lebanese journalists covering the Israeli invasion of the country’s south were killed in an Israeli airstrike in Jezzine.
One of them worked for a TV channel affiliated with Hezbollah and Israel accuses him of being a militant rather than a journalist – but has not provided evidence. The journalist Israel says it targeted was Ali Shaeb, a veteran TV correspondent and household name in Lebanon. After killing him, Israel’s military issued a statement accusing him of exposing the locations of Israeli troops.
The other two journalists killed were siblings, TV correspondent Fatima Ftouni and her cameraman brother, Mohammed Ftouni. Afterward their father appeared on TV, saying he was proud of his children.
All three had been covering Israel’s invasion of southern Lebanon.
Lebanese officials called the attack a flagrant violation of international law, and said they’re complaining to the UN Security Council. Hundreds of fellow journalists marched at a protest vigil in Lebanon’s capital.
The three journalists were among at least 47 people killed Saturday in Israeli attacks, according to Lebanese health officials.
Nine of those killed were paramedics, which the head of the World Health Organization called “a tragedy,” noting health workers are protected under international law.
Israel has intensified its attacks across Lebanon, mostly in the South, where Israeli ground troops are moving northward to try to oust Hezbollah militants.
Another Israeli soldier was also killed in Lebanon, with Prime Minister Benjamin Netanyahu expressing his condolences on X over the weekend.
Developments in Syria, Iraq
The war is spreading to more parts of the Middle East. On Sunday, Syria said it had intercepted a drone strike from Iraq targeting a U.S. military base. Pro-Iran Iraqi groups have claimed responsibility for some attacks on US interests.
Separately, the Syrian and UAE governments condemned an attack targeting the residence of the Kurdish region’s president Nechirvan Barzani.
French President Emmanuel Macron also condemned the attack saying: “The sovereignty of Iraq, and of Kurdistan within it, is essential to regional stability. Everything must be done to prevent Iraq from being drawn into the ongoing escalation.”
On Sunday, the Israeli army said it had launched its “first” attack into Lebanon from Syria.
Jane Arraf in Amman, Emily Feng in Van, Turkey, Lauren Frayer in Jezzine, Lebanon, Carrie Khan in Tel Aviv, and Kate Bartlett in Johannesburg contributed to this report.
Copyright 2026 NPR
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