Gavin Lawler watches as Cassidy Sawyer greets a customer at the cash register at Renys in Windham on Wednesday. It was Lawler’s first shift as a seasonal worker. Shawn Patrick Ouellette/Portland Press Herald

After years of enduring worker shortages, Maine retailers say they are having an easier time hiring people to keep up with holiday-season demand. Sales of items like clothing, electronics, home goods and toys this winter are expected to reach almost $1 trillion nationally, up slightly from 2023.

“We saw a pretty good improvement last year,” said Curtis Picard, president and chief executive officer of the Retail Association of Maine. “My sense is hiring has gotten better.”

But with the latest unemployment rate of 2.9%, considerably below the 4.2% U.S. rate, employers face tough competition for hiring. To attract workers, employers are offering shorter hours and flexible scheduling, he said. They’re also hiring high school and college students who want to earn some money and learn to work with customers.

Will McDowell, 18, was working his first day Wednesday at Renys in Windham. The American history student at Lawrence University in Appleton, Wisconsin, was looking for a job and his parents suggested the department store. He’s taking advantage of a school break extending from before Thanksgiving to Jan. 5.

“I can feel productive,” said McDowell, a North Yarmouth resident. “I would never see this many people on any given day.”

The $16 an hour job, or $640 a week full-time before taxes, will pay for groceries when he goes back to college, McDowell said.

Jason Sulham, spokesman for L.L.Bean, said the Freeport-based outdoor clothing and equipment retailer is on track for its hiring goal of about 3,500 “peak season hires” due to an “excellent rehire rate.” That’s slightly less than half the number during non-peak season, he said.

“Like most businesses, we experienced some challenges this year due to the low-employment rate,” he said.

Still, a “fluctuating retail landscape” is forcing the company to lay off up to 75 employees at its corporate headquarters in March, according to Sulham.

Holly Margaritis, human resources coordinator at Renys, said the chain of 18 department stores across Maine is always hiring for the holidays. “We ramp up for the additional customers,” she said.

Will McDowell plans to spend the money he earns as a seasonal worker at Renys in Windham on groceries when he goes back to college after winter break. Shawn Patrick Ouellette/Portland Press Herald

“In larger cities it’s easier to pull from. There’s a larger pool,” Margaritis said.

The company usually has about 490 workers at its stores, administrative offices and warehouse. The number rises to 560 at Christmas and during the summer, Margaritis said. Youngsters who work in the summer return to Renys for the holidays, she said.

The employees are quickly trained to work the cash register where they learn to handle money and face customers. Norm Robert, manager of the Windham Renys, says the goal is to “get the customer in and out of the store. Customers don’t want to wait.”

Glenn Mills, deputy director of the Center for Workforce Research at the state Department of Labor, said Maine’s retail industry has settled into an employment pattern that has prevailed for years: a spike in hiring in the run-up to the summer tourism season and again for Christmas shopping, and a leveling off during the other months.

The rise of online shopping has kept a lid on retail employment. The number of retail jobs in Maine has consistently been in the “low 80,000s, 70,000s,” he said. It’s not changed much even though Maine’s population has grown, he said.

Retail employment is flat and is dwindling as a share of overall employment, Mills said. “It’s amazing it’s held up as well as it has.”

Nationally, a strong economy is helping boost strong holiday sales that justify hiring.

On a conference call in mid-October, Matthew Shay, president and chief executive officer of the National Retail Federation, said that “overall, the economy has been in a good place this year.”

Retail represents 70% of economic activity, and holiday sales are projected to rise between 2.5% and 3.5% over 2023, to as much as $989 billion, according to the retail group.  It compares with $955.6 billion last year. The industry group said it expects retailers will hire between 400,000 and 500,000 seasonal workers, which “tracks very much in line with hiring patterns of 2023,” Shay said.

Retailers are well staffed now and have already been adding workers so the “same kind of spike” in previous holiday hiring sprees may not materialize, he said.

David Lyman of Norridgewock shops for socks Monday while looking for gifts and other items at Renys in Madison. Sales of items like clothing and toys over the holiday season are expected to be up about 2.5% to 3.5% over last year. Rich Abrahamson/Morning Sentinel

Advertisement

Whether the healthy increase in sales “translates into job hiring is more uncertain than normal,” said Andy Challenger, senior vice president at Challenger, Gray & Christmas Inc., an outplacement and career consulting firm.

“We don’t know what employers are going to do,” he said.

Labor shortages following the COVID-19 pandemic are over. “I’m not hearing about major staffing issues,” he said.

“It was the greatest labor shortage in modern history. It’s been slowly cooling,” Challenger said.

CARIBOU, Maine – Caribou and state leaders want to gather public feedback on a proposed project aimed at improving pedestrian and cyclists’ access to downtown.

On Thursday, Dec. 19, Caribou and the Maine Department of Transportation will host a meeting at 6:30 p.m. at Caribou Wellness & Recreation Center, 55 Bennett Drive, as part of their recent Village Partnership Initiative.

MaineDOT’s Village Partnership Initiative works with municipalities to increase the likelihood that pedestrians and cyclists can access downtown services and businesses, improve safety and enhance economic growth. In Aroostook, DOT officials are working with Presque Isle, Van Buren, Fort Kent and Madawaska on Village Partnership Initiatives tailored toward each community’s needs.

City Manager Penny Thompson said she encourages residents to attend Thursday’s meeting to voice thoughts on pedestrian safety and the project proposals.

“The intent is to engage the community with a discussion of transportation safety needs, focusing on how infrastructure improvements for walking, biking and driving can support downtown revitalization and riverfront development while enhancing Caribou’s identity and character,” Thompson said.

In 2023, Caribou agreed to work with the DOT and hired T.Y.Lin International in Falmouth to study traffic volumes, safety issues and walkability obstacles and recommend potential improvements. T.Y.Lin is working with Presque Isle, Van Buren, Fort Kent and Madawaska on similar studies.

Based on their study, MaineDOT and T.Y.Lin are recommending three components to Caribou’s road upgrades: an estimated 2 ½ to 3-mile downtown walking/bike path, 10-foot-wide “shared use bike lanes” and looping the current Collins Pond path with the new downtown path.

The downtown path would go from Caribou High School on Sweden Street, throughout the remainder of Sweden Street, Herschel Street, Hatch Drive and Water Street, and then onto Main Street and up towards Caribou Community School on Glenn Street and the recreation center.

The shared use lanes would be interspersed throughout that path so that pedestrians and cyclists can use those spaces without having to move over for each other, said Jarod Farn-Guillette, MaineDOT regional planner.

Communities like Falmouth and Bar Harbor recently have gotten positive public feedback on their shared use lanes, with Bar Harbor looking to expand theirs from eight feet to 10 feet, Farn-Guillette said. In rural communities like Caribou, shared use lanes can encourage more pedestrian safety on widely travelled roads.

“Caribou has some roads that are very wide and the travel lanes have wide shoulders. There’s not a lot of compliance with local speed limits,” Farn-Guillette said. “When you have closed [walking] loops, you increase walkability and reduce the likelihood of conflicts between vehicles and anyone not protected inside a vehicle.”

The Collins Pond loop would ideally connect both with the downtown path and with the Aroostook River region near Water Street, promoting not just walkability but also the city’s future riverfront development goals, Farn-Guillette noted.

Since the city, MaineDOT and T.Y.Lin are still in the preliminary stages of the Village Partnership Initiative, they want to gain a better sense of how the community feels about the proposals, Farn-Guillette said.

The team would then refine the project’s scope and conduct engineering to determine estimated construction costs and a timeline, which could take from a year to 16 months depending on the city’s wants and needs, Farn-Guillette noted.

Ideally, the MaineDOT would use federal discretionary funds to cover a 80-percent of the project, with the city contributing matching funds. Grants are also a possibility, Farn-Guillette said.

“We want people to bring an honest perspective of their experiences navigating Caribou,” Farn-Guillette said about the Thursday public meeting. “This is their opportunity to engage with the future of their community.”

A full bar at Dock Fore in Portland on a snowy day in January 2018. Brianna Soukup/Portland Press Herald

Whether you’re not celebrating Christmas and need a hot meal, are late to making plans or just don’t feel like cooking, several places throughout the state will be open and serving food on Christmas Day.

These spots offer everything from fancy prix-fixe meals to Chinese takeout, breakfast spreads and pub food.

Note: All locations require a reservation unless otherwise specified.

PORTLAND

EMPIRE CHINESE KITCHEN
Empire, located at  575 Congress St. in Portland, will be open from 11:30 a.m. to 8:30 p.m. for takeout only. They will serve an à la carte menu of classic American-Chinese food. No reservation is required.

MISTER BAGEL
Mister Bagel, located at 599 Forest Ave. in Portland will be open for bagels and cream cheese from 7 a.m. to 10 a.m. No reservation is required but preorders are recommended.

ZEN CHINESE BISTRO
Zen, located at 45 Danforth St. in Portland, will be open from 11 a.m. to 8 p.m. for an à la carte menu takeout only This bistro will serve its dinner menu, takeout only, on Christmas Day. Visit the restaurant’s website to view the whole menu and to order.

ALTO TERRACE BAR + KITCHEN AT THE CAMBRIA HOTEL
Alto, located at 25 Hancock St. in Portland, will be open from 8 a.m. to noon with an à la carte menu featuring its rotating Sunday brunch menu on Christmas morning. No reservation is required.

HARBOR BISTRO + TERRACE AT THE HARBOR HOTEL
Harbor Bistro, located at 468 Fore St. in Portland, will be open from 7 a.m. to 10 a.m. with an à la carte breakfast menu. No reservation is required.

ROSIE’S RESTAURANT & PUB
Rosie’s, located at 330 Fore St. in Portland, will be open from 11 a.m. to 9:45 p.m. with an à la carte menu of its usual items along with Christmas specials. No reservation is required.

PANDA GARDEN
Panda Garden, located at 1041 Brighton Ave. in Portland will be serving an à la carte menu of their American-Chinese cuisine for dine-in and takeout. You can view the full menu here.

BENKAY SUSHI BAR
Benkay, located at 16 Middle Street in Portland, will be serving an à la carte menu from 11:30 a.m. to 8:00 p.m. Benkay offers an array of sushi, nigiri, omakase, udon, bento boxes, and other specialties. For reservations call the restaurant at 207-773-555.

EIGHTEEN95 AT THE REGENCY HOTEL
EIGHTEEN95 on 20 Milk St. in Portland will be open from 7:30 to 11:30 a.m. with an à la carte menu of regular breakfast items. Reservations can be made here.

THE ARMORY LOUNGE AT THE REGENCY HOTEL
The Armory Lounge, located at 20 Milk St. in Portland, will be open from 11:30 a.m. to 9 p.m. with an à la carte menu. Patrons can choose from their exclusive Christmas menu. Reservations can be made on OpenTable here.

TOMASO’S CANTEEN
The Canteen, located at 18 Hampshire St. in Portland, will be open from 5 p.m. to 12:30 a.m. for food and their bar will open at 4 p.m. They will serve an à la carte menu of Christmas specials as well as their regular menu. No reservation is required.

DOCK FORE
Dock Fore, located at 336 Fore St. in Portland, will be open from noon to 9 p.m. serving up an à la carte menu of their regular items as well as some Christmas additions. Hot food will be available until 3 p.m.; after that time, only cold items will be available. No reservation is required.

CITY FARMHOUSE KITCHEN AND BAR
City Farmhouse, located at 200 Sable Oaks Dr. in Portland, will be open from noon to 3 p.m. for a buffet, including a carving and hot food station. And from 5 p.m. to 9 p.m. for a prix-fixe meal. It’s $52 per adult and $26 per child under 12 for both the buffet and prix-fixe meal. 10% off will be offered for seniors. Reservations can be made by calling 207-871-8000, holiday hotline extension: 6071.

SICHUAN KITCHEN
Sichuan, located at 612 Congress St. in Portland, will be serving an à la carte menu of their traditional Sichuan Chinese fare. Christmas hours are still to be determined. For more information call 207-536-7226.

GREATER PORTLAND

PORTER KITCHEN + BAR AT THE HARRASEEKET
Porter, located at 162 Main St. in Freeport, will serve an à la carte menu that includes confit pork torchon, pan-roasted beef tenderloin, grilled Atlantic halibut and cranberry swirl cheesecake. For hours call 207-865-9377. To make a reservation head over to Resy.

SOUTHERN MAINE

SEA GLASS AT INN BY THE SEA
Sea Glass, located at 40 Bowery Beach Road in Cape Elizabeth, will be open from noon to 7 p.m. serving a four-course, prix fixe dinner for Christmas. Vegetarian and vegan options are available for $95 per adult and $35 per child ages 4-12. Reservations can be made by calling 207-799-3134 or online.

HAPPY GARDEN
Happy Garden, located at 174 US-1, Scarborough, will be open from 11 a.m. to 9 p.m. serving an à la carte menu of American-Chinese fare. No reservation is required.

EVERGREEN CHINESE
Evergreen, located at 29 Western Ave. in South Portland, will be open from 11 a.m. to 9 p.m. serving an à la carte menu of classic Chinese cuisine. No reservation is required.

MIDCOAST

NATALIE’S AT CAMDEN HARBOUR INN
Natalie’s, located at 83 Bayview St. in Camden, will be serving a five-course, prix fixe menu, with vegetarian options available with seatings at 1 p.m., 4 p.m., and 7 p.m. for $149 and $93 for wine pairing. Reservations can be made by calling 800-236-4266 or online.

LA BELLA VITA AT THE SAMOSET RESORT
La Bella, located at 220 Warrenton St., Rockport, will be open from 1 p.m. to 6 p.m. serving an à la carte menu as well as offering Christmas specials. Reservations can be made by calling 207-593-1549.

WESTERN MAINE

LOTUS RESTAURANT
Lotus, located at 279 Center St. in Auburn, will be open from 11 a.m. to 9 p.m. serving à la carte choices from their regular menu as well as offering ham, stuffed haddock, and classic American sides for Christmas. Reservations are required for parties with six or more people. Call 207-241-0870.

THE MILLBROOK TAVERN AND TERRACE
Millbrook, located at 21 Broad St. in Bethel, will be open from 12:30 p.m. to 3 p.m. serving a a three-course, prix-fixe menu for  $65 per adult and $28 per child. Reservations can be made on OpenTable or by calling 207-824-2175.

NORTHERN MAINE

TIMBER KITCHEN AND BAR
Timber, located at 22 Bass Park Blvd. in Bangor, will be open from 1 p.m. to 8 p.m. serving a three-course, prix fixe menu for $44.95 per adult and $18.95 per child under 12. Reservations are recommended and can be made by calling 207-433-0844.

Copy the Story Link