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Commuting in Boston can be a nightmare. Sometimes you find yourself stuck in hours-long traffic wishing you’d taken the T. Other times you’re waiting for an elusive train that never shows up, wondering why you even gave the T a chance.
But here’s the thing: It doesn’t have to be this bad. Just take a look at New York’s promising attempt to fix its own traffic woes. In January, New York City launched its congestion pricing program, which charges drivers a steep toll to enter Manhattan’s busiest streets. It’s $9 during peak hours, which are 5 a.m. to 9 p.m. on weekdays and 9 a.m. to 9 p.m. on the weekends, and $2.25 during off-peak hours.
The program is the first of its kind in the United States, though there are versions of it in cities like Stockholm, London, and Singapore. And it has two primary objectives: First, the cost is meant to discourage people from commuting by car. Second, the revenue it raises is meant to fund public transit improvements that would make the region less car-dependent in the long run.
So far, the program has been largely successful. It has reduced the number of cars on the roads, improved commute times, and even contributed to a drop in traffic-related deaths. The streets in the congestion zone are also receiving fewer traffic noise complaints.
Some lawmakers across the country are taking notice. Here in Massachusetts, Democratic state Senator Brendan Crighton from Lynn, who serves as cochair of the Legislature’s transportation committee, says that schemes like congestion pricing should remain on the table when it comes to addressing the MBTA’s long-term fiscal concerns. (Evidently, the millionaires’ tax that voters passed in 2022 is not enough.)
As lawmakers consider whether this is a good idea for Boston, here are three takeaways from New York’s nearly year-long experiment:
1) There’s still a lot of traffic, but it’s getting better
There’s no way around it: New York will always have traffic jams. The city is home to more than 8 million residents, and the metropolitan area has a population of some 20 million. But since the city launched congestion pricing, the number of cars on the road has dropped.
This past summer, 67,000 fewer cars were entering Lower Manhattan every day compared with historical averages, according to the Metropolitan Transportation Authority. Other analyses earlier this year also showed a reduction in traffic, with average car speeds increasing by as much as 20 percent during rush hour within the congestion relief zone.
As a result, public transit has also improved. Buses have become more efficient, reliably moving faster. The average bus speed increase doesn’t seem too impressive — about 3.5 percent — but some buses are moving nearly 30 percent faster, and virtually all bus routes that interact with the congestion zone have seen an improvement in speed.
2) Congestion pricing is a great source of revenue
New York officials say that the new toll is on track to raise the projected $500 million in its first year — money that in the long run will go toward a multibillion-dollar plan to improve subways, buses, and commuter rail lines and make those modes of transportation more appealing.
Even though there is something to be said about how deeply driving is embedded in American culture, at the end of the day commuters are rational consumers. And if getting from point A to point B is both faster and cheaper on public transit, then a lot of people will go for that option, even if they would otherwise prefer driving.

3) At first, people hate it. Then they learn to love it.
New York’s plan ran into roadblocks before it officially launched. Just before it was meant to go into effect in June 2024, Governor Kathy Hochul postponed its launch indefinitely. Seven months later, she launched the program, but with a lower toll — $9 instead of the originally planned $15.
Part of the reason for that back and forth was public opposition to congestion pricing. In December 2024, for example, less than a third of New York City voters supported it. But just as was the case with other cities around the world that have tried congestion pricing, the program got more popular after residents got a taste of its benefits. According to a YouGov poll in August, public support and opposition for congestion pricing have almost entirely flipped, with 59 percent of New York City voters supporting keeping the toll in place.
Now, just because something works in New York doesn’t necessarily mean it will work in Boston or elsewhere. New York is America’s largest city — more than 10 times the size of Boston — and its subway system is by far the most expansive in the country. Implementing a costly toll to enter downtown Boston might not be as successful in pushing drivers to use other modes of transportation, because their options are ultimately more limited than the ones available to commuters in and around New York City. (More than that, the Trump administration has openly opposed New York’s congestion pricing and has attempted but so far failed to block it in court, and other cities could face similar scrutiny from the federal government.)

But that doesn’t mean that congestion pricing is not worth trying, even if it takes years to get it done. After all, if Boston wants fewer cars on the road, the first step is to improve public transit. And what’s a better way to do that in the long run than to create a steady daily revenue stream from commuters, whether they’re riding the T or driving their cars? It might be a political risk at first, but the potential reward is too appealing to ignore.
Abdallah Fayyad can be reached at abdallah.fayyad@globe.com. Follow him @abdallah_fayyad.
Local News
A Boston nightclub where a woman collapsed on the dance floor and died last month will have its entertainment license reinstated after the Boston Licensing Board found no violations Thursday.
Anastaiya Colon, 27, was at ICON, a nightclub in Boston’s Theater District, in the early hours of Dec. 21 when she suffered a fatal medical episode. Following the incident, her loved ones insisted that the club’s staff did not respond professionally and failed to control crowds.
City regulators suspended ICON’s entertainment license pending an assessment of any potential violations. During a hearing Tuesday, they heard from attorneys representing the club and people who were with Colon the night she died.
As EMTs attempted to respond, crowds inside the club failed to comply with demands to give them space, prompting police to shut down the club, according to a police report of the incident. However, the club and its representatives were adamant that staff handled their response and crowd control efforts properly.
Kevin Montgomery, the club’s head of security, testified that the crowd did not impede police or EMTs and that he waited to evacuate the club because doing so would have created a bottleneck at the entrance. Additionally, a bouncer and a bartender both testified that they interacted with Colon, who ordered one drink before collapsing, and did not see any signs of intoxication.
Angelica Morales, Colon’s sister, submitted a video taken on her phone to the board for them to review. Morales testified Tuesday that the video disproves some of the board’s claims and shows that ICON did not immediately respond to the emergency.
“I ran to the DJ booth, literally bombarded everybody that was in my way to get to the DJ booth, told them to cut the music off,” Morales said. “On my way back, the music was cut off for a minute or two, maybe less, and they cut the music back on.”
Shanice Monteiro, a friend who was with Colon and Morales, said she went outside to flag down police officers. She testified that their response, along with the crowd’s, was inadequate.
“I struggled to get outside,” Monteiro said. “Once I got outside, everybody was still partying, there was no type of urgency. Nobody stopped.”
These factors, along with video evidence provided by ICON, did not substantiate any violations on the club’s part, prompting the licensing board to reinstate their entertainment license at a subsequent hearing Thursday.
“Based on the evidence presented at the hearing from the licensed premise and the spoken testimony and video evidence shared with us from Ms. Colon’s family, I’m not able to find a violation in this case,” Kathleen Joyce, the board’s chairwoman, said at the hearing.
However, Joyce further stated that she “was not able to resolve certain questions” about exactly when or why the club turned off the music or turned on the lights. As a result, the board will require ICON to submit an emergency management plan to prevent future incidents and put organized safety measures in place.
“This plan should outline detailed operational procedures in the event of a medical or any other emergency, including protocols for police and ambulance notification, crowd control and dispersal, and procedures regarding lighting and music during an emergency response,” Joyce said.
Though the club will reopen without facing any violations, Joyce noted that there were “lessons left to be learned” from the incident.
“This tragedy has shaken the public confidence in nightlife in this area, and restoring that confidence is a shared obligation,” she said. “People should feel safe going out at night. They should feel safe going to a club in this area, and they should feel safe getting home.”
Keeana Saxon, one of three commissioners on the licensing board, further emphasized the distinction Joyce made between entertainment-related matters and those that pertained to licensing. Essentially, the deciding factor in the board’s decision was the separation of the club’s response from any accountability they may have had by serving Colon liquor.
“I hope that the family does understand that there are separate procedures for both the entertainment and the licensing, just to make sure that on the licensing side, that we understand that she was only served one drink and that it was absolutely unforeseeable for that one drink to then lead to some kind of emergency such as this one,” Saxon said.
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In the middle of Michelle Wu’s orchestrated inaugural celebration, prosecutors described a senseless hospital horror that unfolded at Boston Medical Center – a rape of a partially paralyzed patient allegedly by a mentally ill man allowed to freely roam the hospital’s hallways.
It happened in September in what is supposed to be a safe haven but too often is a dangerous campus. Drug addicts with needles frequently openly camp in front of the hospital, and in early December a security guard suffered serious injuries in a stabbing on the BMC campus. The alleged assailant was finally subdued by other security guards after a struggle.
In the September incident, prosecutors described in court this week how the 55-year-old alleged rapist Barry Howze worked his way under the terrified victim’s bed in the BMC emergency room and sexually assaulted her.
“This assault was brutal and brazen, and occurred in a place where people go for help,” Suffolk County prosecutor Kate Fraiman said. “Due to her partial paralysis, she could not reach her phone, which was under her body at the time.”
Howze, who reportedly has a history of violent offenses and mental illness, was able to flee the scene but was arrested two days later at the hospital when he tried to obtain a visitor’s pass and was recognized by security. Howze’s attorney blamed hospital staff for allowing him the opportunity to commit the crime and some city councilors are demanding answers.
“This was a horrific and violent sexual assault on a defenseless patient,” Councilor Ed Flynn said. “The safety and security of patients and staff at the hospital can’t be ignored any longer. The hospital leadership must make immediate and major changes and upgrades to their security department.”
Flynn also sent a letter to BMC CEO Alastair Bell questioning how the assailant was allowed to commit the rape.
Where is Wu? She was too busy celebrating herself with a weeklong inaugural of her second term to deal with the rape at the medical center, which is near the center of drug-ravaged Mass and Cass.
If the rape had happened at a suburban hospital, people would be demanding investigations and accountability.
But in Boston, Wu takes credit for running the “safest major city in the country” while often ignoring crimes.
Wu should intervene and demand better security and safety for the staff and patients at BMC.
Although the hospital is no longer run by the city, it has a historic connection with City Hall. It is used by Boston residents, many of them poor and disabled or from marginalized communities. She should be out front like Flynn demanding accountability from the hospital.
Boston Medical Center, located in the city’s South End, is the largest “safety-net” hospital in New England. It is partially overseen by the Boston Public Health Commission, whose members are appointed by the mayor.
BMC was formed in 1996 by the Thomas Menino administration as a merger between the city-owned Boston City Hospital, which first opened in 1864, and Boston University Medical Center.
Menino called the merger “the most important thing I will do as mayor.”
When he was appointed CEO by the hospital board of trustees in 2023, Bell offered recycled Wu-speak to talk about how BMC was trying to “reshape” how the hospital delivers health care.
“The way we think about the health of our patients and members extends beyond traditional medicine to environmental sustainability and issues such as housing, food insecurity, and economic mobility, as we study the root causes of health inequities and empower all of our patients and communities to thrive,” Bell said.
But the hospital has been plagued by security issues in the last few years, and a contract dispute with the nurses’ union. The nurses at BMC’s Brighton campus authorized a three-day strike late last year over management demands to cut staffing and retirement benefits.
Kirsten Ransom, BMC Brighton RN and Massachusetts Nurses Association co-chair, said, “This vote sends a clear message that our members are united in our commitment to make a stand for our patients, our community and our professional integrity in the wake of this blatant effort to balance BMC’s budget on the backs of those who have the greatest impact on the safety of the patients and the future success of this facility.”
Boston Police said they have nabbed the masked suspect who entered private office suites in City Hall during work hours and stole wallets stuffed with cash and credit cards from multiple employees.
The Boston Police Department identified Darrin O’Neil, 60, of Lowell as the suspect involved in the City Hall thefts, which occurred last month, on Dec. 1.
O’Neil was already being held after a prior shoplifting arrest at DICK’s House of Sport on Boylston Street when he was identified as the alleged perpetrator of the City Hall crime, following what the cops described as an “extensive investigation,” Boston Police said on Wednesday.
Three City Hall employees reported that their wallets, which contained cash, credit cards, health savings account cards, and personal ID were stolen from their offices, per Boston Police reports.
One woman who had her wallet snatched out of her purse with two credit cards, her City Hall ID, Massachusetts driver’s license, insurance and library cards, and $100 in cash told police two of her coworkers saw an unknown man “in the area who was wearing a brown beanie, dark jacket, sweatpants, and a blue face mask.”
Two other employees told police that not only were cash and credit cards stolen from their offices, but the thief used the cards to rack up hundreds of dollars in unauthorized purchases — totaling $1,500 at Macy’s and Walgreens.
The incident led to calls from two city councilors, Ed Flynn and Erin Murphy, for the city to tighten up security protocols in light of the intrusion and theft, which occurred during work hours and was described by both as a “security breach.”
Mayor Michelle Wu’s office said a day later that steps have already been taken to increase security after the incident, which involved unauthorized access to “several” office suites that are restricted to authorized personnel only.
Municipal Protective Services, which provides security for city buildings, has increased internal patrols throughout City Hall as a result of the incident, the mayor’s office said.
O’Neil was arrested on shoplifting charges on Dec. 27 at 760 Boylston St., after he was seen inside DICK’s House of Sport concealing merchandise, police said.
Police said they had responded to the store at 11:39 a.m. for a report of a theft in progress.
While police approached, O’Neil was seen exiting the sporting goods store. The cops “were able to quickly stop the suspect and could see clothing with tags affixed to them inside of a bag,” police said.
During a search, about $408 of stolen merchandise was recovered, police said.
For the shoplifting incident, O’Neil was arrested and charged with larceny under $1,200 and being a common and notorious thief, police said.
After further investigation, police said they determined that O’Neil had seven active warrants for his arrest for charges of four counts of larceny from a building, three counts of receiving stolen property under $1,200, two counts of larceny of a credit card, shoplifting by asportation, credit card fraud under $1,200, and shoplifting by concealing merchandise.
After O’Neil was identified as the alleged City Hall thief, police said they sought additional criminal complaints in Boston Municipal Court on charges of two counts of larceny from a building, two counts of credit card fraud under $1,200 and being a common and notorious thief.
O’Neil is expected to be arraigned at Boston Municipal Court at a later date.
Following BPD’s announcement on Wednesday, Flynn said “larceny and retail theft must be a top priority for our city.”
“We must have zero tolerance for any type of theft and those arrested must be held accountable in our court system for their criminal behavior,” Flynn told the Herald.
Murphy said, “This incident was unacceptable, and I am glad the individual responsible has been arrested. My focus throughout has been on employee safety and securing City Hall offices. City Hall must be a safe workplace, and this incident underscores the importance of secure offices and prompt action.”
Mayor Wu’s office did not immediately respond to a request for comment on police identification of the alleged City Hall larceny suspect.
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