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Tracking a Single Day at the National Domestic Violence Hotline
They call from work, to avoid being overheard, or from home before someone returns.
They reach out because they have decided to leave or need to ask a stranger if they should.
To listen to the National Domestic Violence Hotline is to witness how a confluence of stressors — high prices, a lack of affordable housing, easy access to firearms and drugs, the ubiquity of technology — can leave a person vulnerable to another’s cruelty and manipulation.
Spikes in calls often align with highly publicized events: natural disasters, recession, quarantine during the height of the coronavirus pandemic, a celebrity’s acknowledgment of being a survivor of domestic abuse.
But in recent years, staff at the hotline said more of the spikes could be traced in part to crucial court rulings, as people press for answers about the impact of the decisions or how they have factored into the violence they have experienced at home.
Already, the number of calls that mention forced unprotected sex or a partner sabotaging birth control — as by puncturing condoms or hiding pills — have nearly doubled in the first year since the Supreme Court eliminated the constitutional right to an abortion, according to an analysis of calls and surveys done by the hotline. And calls mentioning firearms rose 40 percent after an appeals court in New Orleans last February struck down a federal law blocking people subject to a domestic violence protection order from owning a gun.
Staff members had been focused on the outcomes of two cases resting with the nation’s highest court, involving gun access and the availability of a commonly used abortion pill. On Friday, the Supreme Court reversed the appeals court ruling, saying that the government may prohibit people subject to restraining orders from having guns.
But even before the courts took up the gun case, the hotline, understaffed and underfunded, struggled to keep pace with an escalating number of calls over the years. The legal battles have underscored the pervasiveness of domestic violence and the strains on existing support for survivors.
Isadora Kosofsky for The New York Times
“That makes me sad that we need lives to be in jeopardy for this to become a national conversation around domestic violence, because it shouldn’t take a Supreme Court case,” said Katie Ray-Jones, the chief executive of the hotline.
To capture a snapshot of the experiences of domestic violence survivors, The New York Times observed some of the calls and messages the hotline received in one day. The Times agreed to only disclose certain nonidentifying details and limited excerpts from the conversations to protect the safety of those who consented to speaking with a reporter present.
Over 24 hours, the hotline received 2,002 incoming calls and messages and answered 1,348. Transcripts of calls to 1-800-799-7233 and website chats, observed with the consent of the caller, have been condensed to ensure anonymity.
Congress approved creation of a national hotline dedicated to domestic violence in 1994, including it in the landmark Violence Against Women Act. Founded two years later in Texas, the hotline now receives as many as 3,000 calls and messages a day. Everyone is kept anonymous, with the only formal record describing basic demographic and circumstantial categories, often leaving other details unclear.
They are typically women, but their ages, ethnicities and locations vary, as do the circumstances of their relationships. In a single day, those contacting the hotline included a 51-year-old Latina in California; an Asian mother, 38; and a white woman asking how to quietly document her partner’s physical abuse.
Sometimes it is a question of finding housing during a nationwide shortage or seeking protection after leaving. Other times, it is about wrestling with the emotional contradictions of still having love for someone who makes you feel alone.
Working under pseudonyms remotely or at its headquarters in Austin, Texas, staff respondents spend as much as an hour at a time on calls and messages sent through a digital chat that arrive from across the country, at any time of day.
They pose sensitive but probing questions to uncover how a relationship has spiraled into deceit or danger, before connecting the survivor to support nearby. Many of the 158 staff respondents are women and survivors themselves.
Isadora Kosofsky for The New York Times
They cannot directly offer legal or medical advice, but give encouragement or recommendations.
On a recent morning, a young Black woman from the South called in, describing the relationship she had recently escaped: “I still sometimes have dreams of that night — hearing the glass shatter and seeing stars.”
Around the same time, another woman wrote from New England, expressing uncertainty. “Is this gaslighting? Is this why I feel like I have no idea what is real and what isn’t?”
The rise in calls reflects an increased willingness to confront domestic violence, as survivors have publicly shared their experiences and lawmakers have moved to improve support.
It also reflects a deeper understanding of what abuse can be: monitoring someone through their devices, keeping a person financially dependent, twisting emotions to isolate someone from their loved ones.
“Domestic violence is very complex, and I felt like at different stages in my life, the people around me kept trying to simplify it,” said Jose Tobias, 29, who has worked at the hotline for nearly two years. A soft-spoken Mexican immigrant who once enrolled in Catholic seminary, he turned to the hotline in part to more directly counter what he sees as the weaponization of faith and other, more nebulous, forms of abuse.
“It’s never the same, so the solution is never the same,” he added.
“Getting deep into my faith — I saw a big overlap between abuse and spiritual abuse,” said Jose Tobias, a hotline employee.
Isadora Kosofsky for The New York Times
Conversations at the hotline take on a new urgency once a caller confirms an instance of strangulation or the presence of a weapon. Research shows that millions of women have been threatened with a gun by an intimate partner.
“If he does have access to the weapon, that can increase the lethality a lot,” Mr. Tobias told one woman, who was unsure whether her former partner had access to a gun.
To a tearful father, who recounted how his daughter’s abuser had access to a gun and already had physically assaulted her, he outlined the heightened risk: “We’ve seen this person weaponize his body. We could see him take it” further.
Isadora Kosofsky for The New York Times
And while gun rights groups highlight the experiences of survivors who arm themselves as a means of self-defense and their constitutional right to own a firearm, many domestic violence groups say the presence of a gun exacerbates the psychological trauma of being threatened with one.
If the Supreme Court had upheld the ruling by the appeals court, it would have rolled back a federal law that makes it a felony to possess a gun while under a domestic violence order.
In the three states covered by the Fifth Circuit Court of Appeals, the increase in calls mentioning a firearm was even more significant after the lower court ruling, the hotline said: 47 percent in Texas, 59 percent in Mississippi and 63 percent in Louisiana. And given how difficult it can be to ensure that any person subject to an order no longer has access to a gun, domestic violence groups fear losing a crucial means of ensuring the safety of survivors.
“One way or another, the survivors are going to be affected — it’s just about to what extent,” Mr. Tobias said.
Staff members have also struggled with a swiftly moving landscape on abortion laws, as reports of forced acts like unprotected sex have flooded their lines and as the prospect of further limits on abortion access and reproductive care looms.
In an analysis of nearly 3,500 responses to a survey conducted last fall, the hotline found that nearly a quarter of respondents were pressured into becoming pregnant, 20 percent were forcibly prevented from using birth control and nearly 10 percent faced threats of violence over seeking an abortion.
And even as the Supreme Court last week maintained access to a commonly used abortion pill, it did not weigh in on the merits of medication abortion or rule out the possibility of other challenges. On the day of the ruling, hotline employees said calls mentioning interference in reproductive health increased about 75 percent from what had been a daily average of about seven calls this month.
“Thank goodness that I was able to have an abortion because my life — I would not be sitting here,” said Hannah Tucker, 33, an employee with a shock of green hair and an array of colorful tattoos, adding: “I can’t fathom being attached to that person.”
The outcome of the two cases does not eliminate the financial and physical barriers that ensure a person stays in an abusive relationship. It will not change ingrained cultural and societal stigma about leaving, or the fact that certain communities are already more at risk.
And the hotline has only the resources to answer about 53 percent of its calls and messages. Ms. Jones and other staff estimated that it would take at least $20 million a year to fully staff the hotline.
Hannah Tucker, who answers digital messages at the hotline, had an abortion after an abusive relationship. “I can’t fathom being attached to that person,” she said. Josie Slawik, who began working to support domestic violence survivors after she arrived at an El Paso shelter, was there when the hotline took its first call in 1996.
Isadora Kosofsky for The New York Times
“Domestic violence does not discriminate,” said Josie Slawik, 74. “Domestic violence affects everybody — no matter what race you are, how much money you have, you don’t have, it happens.”
She still remembers what it felt like in 1978, as she fled, her rib broken and two young daughters in tow, to a shelter in El Paso. With a warm personality, bright red curls and gold eye shadow shimmering around her eyes, she was there when the hotline took its first call in 1996.
Like others, she said she still had the capacity to be moved by hope and by horror.
“He was punching me in the stomach when I was pregnant,” a woman told her by phone. She soon hung up, saying she needed to return to work.
Ms. Slawik paused, removing her headset.
“I’m going to take a reset — that was hard for me,” Ms. Slawik said, her voice soft. “This movement has come a long way, but we have a ways to go.”
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Louisiana Sen. Bill Cassidy loses in Republican primary, does not advance to runoff
One observer of the current Senate race in Louisiana noted that Sen. Bill Cassidy could lose his reelection bid.
Annie Flanagan for NPR
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Annie Flanagan for NPR
Sen. Bill Cassidy lost Saturday’s Louisiana Republican primary according to a race call by the Associated Press.
Cassidy, who served two terms in the Senate, was one of seven Republican senators who voted to convict President Trump after the January 6th insurrection at the Capitol. That vote put him at odds with Trump and his MAGA coalition, ultimately leading Trump to push Rep. Julia Letlow to run against Cassidy.
Cassidy’s bid for a third term was viewed as a test of Trump’s grip on the party–and of what voters want from their representatives in Washington. The primary pitted Cassidy, a veteran lawmaker, former physician and chair of the powerful Senate health committee, against Letlow, a political newcomer and a millennial MAGA loyalist.
A detailed view of a hat that reads, Run Julia Run, is seen at a campaign event for Rep. Julia Letlow (R-LA) on May 6, 2026 in Franklinton, Louisiana.
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A former college administrator, Letlow won a special election in 2021 for the House seat her late husband, Luke, was set to assume before he died from COVID in 2020.
In Congress, Letlow sponsored a bill to collect oral histories from the pandemic and has focused on education and children. She introduced the “Parents Bill of Rights Act,” which would allow parents to review classroom materials like library books and require schools to notify parents if their child requests different pronouns, locker rooms or sports teams.
She also serves on the powerful appropriations committee and has embraced Trump’s agenda.
Letlow, who came first in Saturday’s primary, will face Louisiana state Treasurer John Fleming in the runoff on June 27. Cassidy came in third.
The election result is a victory for President Trump who has put Republican loyalty to the test on the ballot so far this year in Indiana state senate primaries and in Cassidy’s race.
Another major test of Trump’s influence comes in Kentucky’s primary on Tuesday when Republican Rep. Thomas Massie, who has found himself at odds with the president, faces a challenger endorsed by Trump.
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Brass bands in Beijing make way for sticker shock at home as Trump returns to escalating inflation
WASHINGTON (AP) — President Donald Trump returned from the spectacle of a Chinese state visit to a less than welcoming U.S. economy — with the military band and garden tour in Beijing giving way to pressure over how to fix America’s escalating inflation rate.
Consumer inflation in the United States increased to 3.8% annually in April, higher than what he inherited as the Iran war and the Republican president’s own tariffs have pushed up prices. Inflation is now outpacing wage gains and effectively making workers poorer. The Cleveland Federal Reserve estimates that annual inflation could reach 4.2% in May as the war has kept oil and gasoline prices high.
Trump’s time with Chinese leader Xi Jinping appears unlikely to help the U.S. economy much, despite Trump’s claims of coming trade deals. The trip occurred as many people are voting in primaries leading into the November general election while having to absorb the rising costs of gasoline, groceries, utility bills, jewelry, women’s clothing, airplane tickets and delivery services. Democrats see the moment as a political opportunity.
“He’s returning to a dumpster fire,” said Lindsay Owens, executive director of Groundwork Collaborative, a liberal think tank focused on economic issues. “The president will not have the faith and confidence of the American people — the economy is their top issue and the president is saying, ‘You’re on your own.’”
The president’s trip to Beijing and his recent comments that indicated a tone-deafness to voters’ concerns about rising prices have suggested his focus is not on the American public and have undermined Republicans who had intended to campaign on last year’s tax cuts as helping families.
Trump described the trip as a victory, saying on social media that Xi “congratulated me on so many tremendous successes,” as the U.S. president has praised their relationship.
Trump told reporters that Boeing would be selling 200 aircraft — and maybe even 750 “if they do a good job” — to the Chinese. He said American farmers would be “very happy” because China would be “buying billions of dollars of soybeans.”
“We had an amazing time,” Trump said as he flew home on Air Force One, and told Fox News’ Bret Baier in an interview that gasoline prices were just some “short-term pain” and would “drop like a rock” once the war ends.
Inflationary pain is not a factor in how Trump handles Iran
Trump departed from the White House for China by saying the negotiations over the Iran war depended on stopping Tehran from developing nuclear weapons. “I don’t think about Americans’ financial situation. I don’t think about anybody. I think about one thing: We cannot let Iran have a nuclear weapon,” Trump said.
That remark prompted blowback because it suggested to some that Trump cared more about challenging Iran than fighting inflation at home. Trump defended his words, telling Fox News: “That’s a perfect statement. I’d make it again.”
The White House has since stressed that Trump is focused on inflation.
Asked later about the president’s words, Vice President JD Vance said there had been a “misrepresentation” of the remarks. White House spokesman Kush Desai said the “administration remains laser-focused on delivering growth and affordability on the homefront” while indicating actions would be taken on grocery prices.
But as Trump appeared alongside Xi, new reports back home showed inflation rising for businesses and interest rates climbing on U.S. government debt.
His comments that Boeing would sell 200 jets to China caused the company’s stock price to fall because investors had expected a larger number. There was little concrete information offered about any trade agreements reached during the summit, including Chinese purchases of U.S. exports such as liquefied natural gas and beef.
“Foreign policy wins can matter politically, but only if voters feel stability and affordability in their daily lives,” said Brittany Martinez, a former Republican congressional aide who is the executive director of Principles First, a center-right advocacy group focused on democracy issues.
“Midterms are almost always a referendum on cost of living and public frustration, and Republicans are not immune from the same inflation and affordability pressures that hurt Democrats in recent cycles,” she added.
Democrats see Trump as vulnerable
Democratic lawmakers are seizing on Trump’s comments before his trip as proof of his indifference to lowering costs. There is potential staying power of his remarks as Americans head into Memorial Day weekend facing rising prices for the hamburgers and hot dogs to be grilled.
“What Americans do not see is any sympathy, any support, or any plan from Trump and congressional Republicans to lower costs – in fact, they see the opposite,” Senate Democratic leader Chuck Schumer of New York said Thursday.
Vance faulted the Biden administration for the inflation problem even though the inflation rate is now higher than it was when Trump returned to the White House in January 2025 with a specific mandate to fix it.
“The inflation number last month was not great,” Vance said Wednesday, but he then stressed, “We’re not seeing anything like what we saw under the Biden administration.”
Inflation peaked at 9.1% in June 2022 under Biden, a Democrat. By the time Trump took the oath of office, it was a far more modest 3%.
Trump’s inflation challenge could get harder
The data tells a different story as higher inflation is spreading into the cost of servicing the national debt.
Over the past week, the interest rate charged on 10-year U.S. government debt jumped from 4.36% to 4.6%, an increase that implies higher costs for auto loans and mortgages.
“My fear is that the layers of supply shocks that are affecting the U.S. economy will only further feed into inflationary pressures,” said Gregory Daco, chief economist at EY-Parthenon.
Daco noted that last year’s tariff increases were now translating into higher clothing prices. With the Supreme Court ruling against Trump’s ability to impose tariffs by declaring an economic emergency, his administration is preparing a new set of import taxes for this summer.
Daco stressed that there have been a series of supply shocks. First, tariffs cut into the supply of imports. In addition, Trump’s immigration crackdown cut into the supply of foreign-born workers. Now, the effective closure of the Strait of Hormuz has cut off the vital waterway used to ship 20% of global oil supplies.
“We’re seeing an erosion of growth,” Daco said.
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Top Drug Regulator Is Fired From the F.D.A.
Dr. Tracy Beth Hoeg, the Food and Drug Administration’s top drug regulator, said she was fired from the agency Friday after she declined to resign.
She said she did not know who had ordered her firing or why, nor whether Health Secretary Robert F. Kennedy Jr. knew of her fate. The Department of Health and Human Services did not immediately respond to a request for comment.
The departure reflected the upheaval at the F.D.A., days after the resignation of Dr. Marty Makary, the agency commissioner. Dr. Makary had become a lightning rod for critics of the agency’s decisions to reject applications for rare disease drugs and to delay a report meant to supply damaging evidence about the abortion drug mifepristone. He also spent months before his departure pushing back on the White House’s requests for him to approve more flavored vapes, the reason he ultimately cited for leaving.
Dr. Hoeg’s hiring had startled public health leaders who were familiar with her track record as a vaccine skeptic, and she played a leading role in some of the agency’s most divisive efforts during her tenure. She worked on a report that purportedly linked the deaths of children and young adults to Covid vaccines, a dossier the agency has not released publicly. She was also the co-author of a document describing Mr. Kennedy’s decision to pare the recommendations for 17 childhood vaccines down to 11.
But in an interview on Friday, Dr. Hoeg said she “stuck with the science.”
“I am incredibly proud of the work we were doing,” Dr. Hoeg said, adding, “I’m glad that we didn’t give in to any pressures to approve drugs when it wasn’t appropriate.”
As the director of the agency’s Center for Drug Evaluation and Research, she was a political appointee in a role that had been previously occupied by career officials. An epidemiologist who was trained in the United States and Denmark, she worked on efforts to analyze drug safety and on a panel to discuss the use of serotonin reuptake inhibitors, the most widely prescribed class of antidepressants, during pregnancy. She also worked on efforts to reduce animal testing and was the agency’s liaison to an influential vaccine committee.
She made sure that her teams approved drugs only when the risk-benefit balance was favorable, she said.
The firing worsens the leadership vacuum at the F.D.A. and other agencies, with temporary leaders filling the role of commissioner, food chief and the head of the biologics center, which oversees vaccines and gene therapies. The roles of surgeon general and director of the Centers for Disease Control and Prevention are also unfilled.
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