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Huge bills from Illinois American Water have Bolingbrook, Illinois residents fit to be tied

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Huge bills from Illinois American Water have Bolingbrook, Illinois residents fit to be tied


BOLINGBROOK, Ill. (CBS) — Some Bolingbrook homeowners said their sky-high water bills now have them considering out of the southwest suburb.

The massive bills follow a rate hike from Illinois American Water. The company said the “typical customer” may have seen an increase of about $21 per bill, but at least a dozen customers have come forward to the CBS News Chicago Investigators saying their bills have jumped much more than that.

“A lot of my friends are ready to move out of town, because they can’t afford it either,” said Illinois American Water customer Ron Ginocchio.

Ron and Jeanette Ginocchio are longtime Bolingbrook residents. They said they knew the Illinois American Water bill rate hike was coming in 2025.

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“I’ve lived out here for 62 years, and this is just terrible,” said Jeanette Ginocchio.

But with both on fixed incomes, they didn’t know it would hurt this bad.

“I went from like $79 a couple of months ago to $112 right,” said Ron Ginocchio.

“And this is home to me,” said Jeanette Ginocchio. “I don’t want to move, but I can’t keep up paying these kind of bills.”

Brandy Adcock said she opened a bill for $713 from Illinois American Water, which she called “completely a shock.” She discovered a hidden leak was responsible for her $234 water usage bill, but it was the additional $400 or so just in fees that really surprised her.

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“You got too many people that are already teetering on the fine line already between making it and not making it,” Adcock said, “and this is a death blow is really what it is.”

About a dozen customers reached out to us saying unexplained usage increases and new fees have cause their bills to soar.  They have been reaching out to Bolingbrook Mayor Mary Alexander-Basta too.

“The numbers are just not adding up, the charges are astronomical, and the residents can’t avoid it,” Alexander-Basta said.

Mayor Alexander-Basta said the village has filed an appeal with the Illinois Commerce Commission.

Illinois American Water said the hike was necessary to cover much needed infrastructure improvements.

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So what’s the answer? Mayor Alexander-Basta and Illinois state Sen. Rachel Ventura (D-Joliet) believe a solution involves bringing the utility into the village’s hands.

“I also filed a bill this year, Senate Bill 1513, to help Bolingbrook take over the water back from a private entity into the public hands of the city.,” Ventura said.

As it is, many residents simply can’t afford their water.

“People need water. People need electricity. So to allow privatized companies to take advantage of a need, and to constantly increase the rates, is just something that’s not palatable,” Alexander-Basta said.

Illinois American Water said their rates are based on the true cost of providing water and wastewater services as approved by the Illinois Commerce Commission. Illinois American Water spokeswoman Anna Kubas released this statement:

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“Illinois American Water is committed to providing high-quality and reliable water and/or wastewater services to all our customers.  Illinois American Water implemented new rates starting January 1, 2025. The new rates were approved by the Illinois Commerce Commission.  The typical residential customers on Chicago Metro Lake Water using 3,500 gallons of water per month with a 5/8-inch meter have seen an increase of approximately $13.40 on their bills for water service and $7.70 for wastewater collection and treatment services as a result of the rate order received in December 2024, which followed an 11-month review process by the Illinois Commerce Commission. 

“The main driver of the rate order is capital investments made in the company’s water and wastewater systems. The rate order covers $421 million in water system infrastructure improvements and $136 million in wastewater system infrastructure improvements to be made over two years, from January 2024 to December 2025.  Nationwide, U.S. water systems are aging and underfunded.  The American Society of Civil Engineers Infrastructure Report Card gives our country’s water systems a grade of C+. The picture is worse for wastewater: Grade of D+. This has serious environmental implications for communities across the U.S.  We cannot ignore the infrastructure needs of our water and wastewater systems that would impact customer service.  We’re prepared to efficiently direct capital where needed most: making repairs to infrastructure and, when needed, replacement while ensuring our systems and facilities are more resilient. 

“Related to water consumption: When a customer makes us aware of unexpected higher water consumption, Illinois American Water looks into the matter.  After being notified of unexpected higher water consumption, a field representative can visit a customer’s home the next day to check their water meter as well as help identify a potential source of the additional water consumption, or also sometimes referred to as a leak.  There are several instances in which a customer may have an unidentified leak or an appliance is utilizing water at a higher rate than the customer may have expected.  Depending on the meter type installed in a customer’s home, Illinois American Water can extract water consumption data which indicates if water consumption is continuous or intermittent to help understand the pattern of water consumption.  Each instance is looked into as each circumstance has different factors impacting the unexpected higher water consumption.  

“If you have specific instances, Illinois American Water personnel would be happy to look into the matter for our customers and follow up directly with that customer.”

Illinois American Water spokesman Terry Mackin followed up with this statement about customer service:

“Illinois American Water’s 700-plus skilled employees work hard every day to provide water and wastewater service to more than 400,000-plus customers in Illinois. More than half of our employees are members of a labor union. They take great, great pride in their work, and their jobs,  and the quality service they provide to our customers here in the suburbs and throughout the state.  We provide service in 148 communities in Illinois, and we have been providing quality service in Illinois for more than 130 years. 

“Our employees serve our customers, in all weather, including the cold and snow. It is our top priority. In recent weeks, when we have become aware and contacted by a customer who believes a meter is not working properly, our employees have been at the customer’s home to check the meter and discuss the issue with a customer.

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“Our rates are based on the true costs of providing water and wastewater service to our customers as approved by the Illinois Commerce Commission.

“Our customer service by our hard-working, skilled employees at Illinois American Water is Number One priority to us all.”

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Illinois

Chicago property taxes jump — but unevenly

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Chicago property taxes jump — but unevenly



Some communities saw their bills rise 75% or more.

The median property tax bill for Chicago homeowners rose by a record last year, and some parts of the city saw much steeper increases than others.

The citywide median rise was 16.7%, according to a report from the Cook County Treasurer’s office on bills for tax year 2024.

Many poor communities in Chicago saw the largest increases. In 15 areas on the South and West sides, property taxes shot up 30% because of rising home values. In West Garfield Park, North Lawndale, Englewood, West Pullman and West Englewood, property tax bills rose 75% or more.

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Chicago homeowners have suffered in recent years. While property taxes did increase in some Cook County suburbs in 2024, city homeowners felt the bulk of the pain. That’s because assessed values on downtown commercial buildings fell 7.2%, reducing taxes on those properties.

Lower commercial assessments don’t reduce what the city expects to collect in property taxes — it just means homeowners pay a larger share.

Other reasons for Chicago homeowners’ high bills this year included a 6.3% increase in the levy, or what taxing bodies request. That rise was driven by a larger request from Chicago Public Schools and a higher amount earmarked for Tax Increment Financing districts. TIF districts collected 10.4% more year over year in 2024, totaling over $1.3 billion.

For 2024 the total Cook County levy was $19.2 billion, up about 4.8% from the previous year. The Chicago-area inflation rate was closer to 3.5%.

Cook County property taxes have outpaced inflation for a long time. Since 1995, they’ve gone up 181%, from $6.8 billion in 1995 to $19.2 billion in 2024, according to the county treasurer. Adjusted for inflation, that’s a 48% increase. If property taxes had risen on pace with inflation, the 2024 levy would have been $13 billion rather than $19.2 billion.

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This rising burden can’t continue. Since 2019, more than 1,000 Cook County homeowners — including 125 senior citizens — have lost their homes and all their equity over a property tax debt smaller than the price of a 10-year-old Chevy Impala.

The U.S. Supreme Court has found the practice of taking more than the tax owed to be unconstitutional, but the Illinois General Assembly has yet to change the law to stop it. Cook County Treasurer Maria Pappas delayed the property tax lien sale scheduled for last August, but it’s now set for March.

Of the Illinois residents who moved out in 2024, 95% went to lower-tax states. Lawmakers must reduce the property tax burden. They should cap how long TIFs can last and limit how many times they can be extended. Returning that money to general use would bring much-needed transparency and real property tax relief for Illinois residents.

Also, legislators are allowed to work as property tax appeal lawyers, enabling them to profit from ever-growing tax hikes. Imprisoned former Illinois House Speaker Mike Madigan did that, as did former Chicago Ald. Ed Burke. This practice should not be prohibited.

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The best way to reduce the property tax burden is to reform its largest driver: public-sector pensions. In Chicago, 80% of property taxes go toward its growing pension debt. Rather than seeking to control spending, Gov. J.B. Pritzker recently signed a “pension sweetener” for Chicago police and firefighters that will increase liabilities by $11.1 billion.

Reforming the state constitution would allow for moderate pension changes, increasing the fiscal health of those systems and reducing the property tax burden on Chicago homeowners.

Until changes are made, Cook County homeowners will continue to see their property tax bills climb.





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How a clump of moss helped convict grave robbers in Illinois

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How a clump of moss helped convict grave robbers in Illinois


It was a particularly heinous crime. Four workers at a cemetery near Chicago dug up more than 100 bodies and dumped the remains elsewhere in the grounds, in order to resell the burial plots for profit.

Now, nearly two decades after the scandal broke at Burr Oak cemetery in Alsip, Illinois, scientists have released details of how a tiny clump of moss became crucial forensic evidence that helped convict the grave robbers.

Dr Matt von Konrat, head of botanical collections at the Field Museum in Chicago, was drawn into the case in 2009 when he received a phone call from the FBI. “They asked if I knew about moss and brought the evidence to the museum,” he said.

An investigation by local police had found human remains buried under inches of earth at the cemetery, a site of enormous historical importance. Several prominent African Americans are buried at the cemetery, including Emmett Till, whose murder in 1955 became a catalyst for the civil rights movement, and the blues singer Dinah Washington.

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Alongside the re-buried remains, forensic specialists spotted various plants, including a piece of moss about the size of a fingertip. Hoping that it would help them crack the case, the FBI asked von Konrat to work out where the moss came from and how long it had been there.

After examining the moss under a microscope and comparing it with dried specimens in the museum’s collection, the scientists identified it as common pocket moss, or Fissidens taxifolius. A survey at the cemetery found that the species did not grow where the corpses were discovered, but was abundant in a lightly shaded area beneath some trees where police suspected the bodies had been dug up. The moss had evidently been moved with the bodies.

But when was the crime committed? The answer lay in a quirk of moss biology. “This is the cool thing about moss,” von Konrat said. “When we’re dead, we’re dead, but with mosses, it’s bizarre. Even when we might think they’re dead, they can still have an active metabolism.” The metabolism drops slowly over time as cells gradually die off.

Emmett Till is among those whose remains are buried in the cemetery. Photograph: Charles Rex Arbogast/AP

One way to measure moss metabolism is to bathe it in light and see how much is absorbed by the chlorophyll used to make food through photosynthesis, and how much light is re-emitted. The scientists ran tests on the moss found with the bodies, on a fresh clump from the cemetery, and other specimens from the museum’s collection.

“We concluded that the moss had been buried for less than 12 months and that was important because the accused’s whole line of defence was that the crime took place before their employment. They were arguing that it happened years and years earlier,” said von Konrat. Details are published in Forensic Sciences Research.

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Doug Seccombe, a former FBI agent who worked on the case and a co-author of the study, said the plant material from the cemetery was “key” to securing the convictions when the case went to trial.

Von Konrat, who is a fan of the BBC forensic science drama Silent Witness, never expected to be working on a criminal case, but now wants to highlight how important mosses might be for forensic investigations. “I had no idea we’d be using our science, our collections, in this manner,” he said. “It underscores how important natural history collections are. We never know how we might apply them in the future.”



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Andretti family’s popular go karting and gaming facility opening first Illinois location. See inside

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Andretti family’s popular go karting and gaming facility opening first Illinois location. See inside


A popular indoor go karting and gaming company is opening up its first Illinois location in a Chicago suburb this week.

Andretti Indoor Karting & Games announced it will open its doors on a brand new Schaumburg location at 4 p.m. on March 10, with a grand opening event slated for March 14.

The facility will feature numerous attractions, including “high-speed electric Superkarts on a multi-level track” and an arcade with professional racing simulators and two-story laser tag arena, in a 98,000-square-foot facility. There’s also bowling, a movie theater and more, the company said.

The Schaumburg location, at 1441 Thoreau Dr., will mark Andretti’s 13th facility in the U.S.

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“We’re thrilled to open our thirteenth location in the thriving village of Schaumburg,” said Eddie Hamman, managing member. “Andretti is the perfect addition to all the amazing experiences across Chicagoland, and we look forward to meeting the communities that make this market a top destination.”

The company said it plans to host a “sneak preview” event beginning at 11 a.m. on March 10, where several guests will “be treated to free racing, attractions, and arcade play with food and beverage options available for purchase.” The Andretti family will also be on-hand for autograph sessions that afternoon.

A limited number of spots will be made available to RSVP to the preview.

Then on March 14, the first 100 guests to visit the facility to be given one hour of free arcade play and entered to win a raffle for a free birthday party. Ten guests could also win free arcade play for a year.

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