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Huge bills from Illinois American Water have Bolingbrook, Illinois residents fit to be tied

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Huge bills from Illinois American Water have Bolingbrook, Illinois residents fit to be tied


BOLINGBROOK, Ill. (CBS) — Some Bolingbrook homeowners said their sky-high water bills now have them considering out of the southwest suburb.

The massive bills follow a rate hike from Illinois American Water. The company said the “typical customer” may have seen an increase of about $21 per bill, but at least a dozen customers have come forward to the CBS News Chicago Investigators saying their bills have jumped much more than that.

“A lot of my friends are ready to move out of town, because they can’t afford it either,” said Illinois American Water customer Ron Ginocchio.

Ron and Jeanette Ginocchio are longtime Bolingbrook residents. They said they knew the Illinois American Water bill rate hike was coming in 2025.

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“I’ve lived out here for 62 years, and this is just terrible,” said Jeanette Ginocchio.

But with both on fixed incomes, they didn’t know it would hurt this bad.

“I went from like $79 a couple of months ago to $112 right,” said Ron Ginocchio.

“And this is home to me,” said Jeanette Ginocchio. “I don’t want to move, but I can’t keep up paying these kind of bills.”

Brandy Adcock said she opened a bill for $713 from Illinois American Water, which she called “completely a shock.” She discovered a hidden leak was responsible for her $234 water usage bill, but it was the additional $400 or so just in fees that really surprised her.

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“You got too many people that are already teetering on the fine line already between making it and not making it,” Adcock said, “and this is a death blow is really what it is.”

About a dozen customers reached out to us saying unexplained usage increases and new fees have cause their bills to soar.  They have been reaching out to Bolingbrook Mayor Mary Alexander-Basta too.

“The numbers are just not adding up, the charges are astronomical, and the residents can’t avoid it,” Alexander-Basta said.

Mayor Alexander-Basta said the village has filed an appeal with the Illinois Commerce Commission.

Illinois American Water said the hike was necessary to cover much needed infrastructure improvements.

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So what’s the answer? Mayor Alexander-Basta and Illinois state Sen. Rachel Ventura (D-Joliet) believe a solution involves bringing the utility into the village’s hands.

“I also filed a bill this year, Senate Bill 1513, to help Bolingbrook take over the water back from a private entity into the public hands of the city.,” Ventura said.

As it is, many residents simply can’t afford their water.

“People need water. People need electricity. So to allow privatized companies to take advantage of a need, and to constantly increase the rates, is just something that’s not palatable,” Alexander-Basta said.

Illinois American Water said their rates are based on the true cost of providing water and wastewater services as approved by the Illinois Commerce Commission. Illinois American Water spokeswoman Anna Kubas released this statement:

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“Illinois American Water is committed to providing high-quality and reliable water and/or wastewater services to all our customers.  Illinois American Water implemented new rates starting January 1, 2025. The new rates were approved by the Illinois Commerce Commission.  The typical residential customers on Chicago Metro Lake Water using 3,500 gallons of water per month with a 5/8-inch meter have seen an increase of approximately $13.40 on their bills for water service and $7.70 for wastewater collection and treatment services as a result of the rate order received in December 2024, which followed an 11-month review process by the Illinois Commerce Commission. 

“The main driver of the rate order is capital investments made in the company’s water and wastewater systems. The rate order covers $421 million in water system infrastructure improvements and $136 million in wastewater system infrastructure improvements to be made over two years, from January 2024 to December 2025.  Nationwide, U.S. water systems are aging and underfunded.  The American Society of Civil Engineers Infrastructure Report Card gives our country’s water systems a grade of C+. The picture is worse for wastewater: Grade of D+. This has serious environmental implications for communities across the U.S.  We cannot ignore the infrastructure needs of our water and wastewater systems that would impact customer service.  We’re prepared to efficiently direct capital where needed most: making repairs to infrastructure and, when needed, replacement while ensuring our systems and facilities are more resilient. 

“Related to water consumption: When a customer makes us aware of unexpected higher water consumption, Illinois American Water looks into the matter.  After being notified of unexpected higher water consumption, a field representative can visit a customer’s home the next day to check their water meter as well as help identify a potential source of the additional water consumption, or also sometimes referred to as a leak.  There are several instances in which a customer may have an unidentified leak or an appliance is utilizing water at a higher rate than the customer may have expected.  Depending on the meter type installed in a customer’s home, Illinois American Water can extract water consumption data which indicates if water consumption is continuous or intermittent to help understand the pattern of water consumption.  Each instance is looked into as each circumstance has different factors impacting the unexpected higher water consumption.  

“If you have specific instances, Illinois American Water personnel would be happy to look into the matter for our customers and follow up directly with that customer.”

Illinois American Water spokesman Terry Mackin followed up with this statement about customer service:

“Illinois American Water’s 700-plus skilled employees work hard every day to provide water and wastewater service to more than 400,000-plus customers in Illinois. More than half of our employees are members of a labor union. They take great, great pride in their work, and their jobs,  and the quality service they provide to our customers here in the suburbs and throughout the state.  We provide service in 148 communities in Illinois, and we have been providing quality service in Illinois for more than 130 years. 

“Our employees serve our customers, in all weather, including the cold and snow. It is our top priority. In recent weeks, when we have become aware and contacted by a customer who believes a meter is not working properly, our employees have been at the customer’s home to check the meter and discuss the issue with a customer.

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“Our rates are based on the true costs of providing water and wastewater service to our customers as approved by the Illinois Commerce Commission.

“Our customer service by our hard-working, skilled employees at Illinois American Water is Number One priority to us all.”

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Illinois

How a clump of moss helped convict grave robbers in Illinois

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How a clump of moss helped convict grave robbers in Illinois


It was a particularly heinous crime. Four workers at a cemetery near Chicago dug up more than 100 bodies and dumped the remains elsewhere in the grounds, in order to resell the burial plots for profit.

Now, nearly two decades after the scandal broke at Burr Oak cemetery in Alsip, Illinois, scientists have released details of how a tiny clump of moss became crucial forensic evidence that helped convict the grave robbers.

Dr Matt von Konrat, head of botanical collections at the Field Museum in Chicago, was drawn into the case in 2009 when he received a phone call from the FBI. “They asked if I knew about moss and brought the evidence to the museum,” he said.

An investigation by local police had found human remains buried under inches of earth at the cemetery, a site of enormous historical importance. Several prominent African Americans are buried at the cemetery, including Emmett Till, whose murder in 1955 became a catalyst for the civil rights movement, and the blues singer Dinah Washington.

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Alongside the re-buried remains, forensic specialists spotted various plants, including a piece of moss about the size of a fingertip. Hoping that it would help them crack the case, the FBI asked von Konrat to work out where the moss came from and how long it had been there.

After examining the moss under a microscope and comparing it with dried specimens in the museum’s collection, the scientists identified it as common pocket moss, or Fissidens taxifolius. A survey at the cemetery found that the species did not grow where the corpses were discovered, but was abundant in a lightly shaded area beneath some trees where police suspected the bodies had been dug up. The moss had evidently been moved with the bodies.

But when was the crime committed? The answer lay in a quirk of moss biology. “This is the cool thing about moss,” von Konrat said. “When we’re dead, we’re dead, but with mosses, it’s bizarre. Even when we might think they’re dead, they can still have an active metabolism.” The metabolism drops slowly over time as cells gradually die off.

Emmett Till is among those whose remains are buried in the cemetery. Photograph: Charles Rex Arbogast/AP

One way to measure moss metabolism is to bathe it in light and see how much is absorbed by the chlorophyll used to make food through photosynthesis, and how much light is re-emitted. The scientists ran tests on the moss found with the bodies, on a fresh clump from the cemetery, and other specimens from the museum’s collection.

“We concluded that the moss had been buried for less than 12 months and that was important because the accused’s whole line of defence was that the crime took place before their employment. They were arguing that it happened years and years earlier,” said von Konrat. Details are published in Forensic Sciences Research.

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Doug Seccombe, a former FBI agent who worked on the case and a co-author of the study, said the plant material from the cemetery was “key” to securing the convictions when the case went to trial.

Von Konrat, who is a fan of the BBC forensic science drama Silent Witness, never expected to be working on a criminal case, but now wants to highlight how important mosses might be for forensic investigations. “I had no idea we’d be using our science, our collections, in this manner,” he said. “It underscores how important natural history collections are. We never know how we might apply them in the future.”



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Andretti family’s popular go karting and gaming facility opening first Illinois location. See inside

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Andretti family’s popular go karting and gaming facility opening first Illinois location. See inside


A popular indoor go karting and gaming company is opening up its first Illinois location in a Chicago suburb this week.

Andretti Indoor Karting & Games announced it will open its doors on a brand new Schaumburg location at 4 p.m. on March 10, with a grand opening event slated for March 14.

The facility will feature numerous attractions, including “high-speed electric Superkarts on a multi-level track” and an arcade with professional racing simulators and two-story laser tag arena, in a 98,000-square-foot facility. There’s also bowling, a movie theater and more, the company said.

The Schaumburg location, at 1441 Thoreau Dr., will mark Andretti’s 13th facility in the U.S.

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“We’re thrilled to open our thirteenth location in the thriving village of Schaumburg,” said Eddie Hamman, managing member. “Andretti is the perfect addition to all the amazing experiences across Chicagoland, and we look forward to meeting the communities that make this market a top destination.”

The company said it plans to host a “sneak preview” event beginning at 11 a.m. on March 10, where several guests will “be treated to free racing, attractions, and arcade play with food and beverage options available for purchase.” The Andretti family will also be on-hand for autograph sessions that afternoon.

A limited number of spots will be made available to RSVP to the preview.

Then on March 14, the first 100 guests to visit the facility to be given one hour of free arcade play and entered to win a raffle for a free birthday party. Ten guests could also win free arcade play for a year.

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New building owner addresses backlash over mural in downtown Springfield

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New building owner addresses backlash over mural in downtown Springfield


SPRINGFIELD, Mo. (KY3) – A long-standing mural honoring Robert E. Smith on the side of a building at Campbell and Walnut has been covered up, prompting community backlash against the building’s new owner.

David Pere, owner of FMTM LLC, purchased the building in downtown Springfield and said he intended it to reflect his business, which focuses on helping veterans with financial strategies and goals. Covering the mural was part of that plan.

Pere said he was out of town in Tennessee when painting began and learned about the community reaction through messages on his phone.

“I’m like, I was in Tennessee running an event. I didn’t even know he’d started painting until I got a bunch of really nasty messages on my phone,” Pere said. “And I go, oh, look, that’s our building getting painted. I guess he started.”

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Pere said he did not anticipate the response. “You know, we didn’t. I didn’t know how much of an impact this was going to make,” he said.

Jesse Tyler, co-owner of SGFCO, said he wanted the mural to stay and expressed concern about the lack of safeguards for publicly recognized works of art.

“To paint over that is to say, like, could be interpreted as saying that his work is no longer relevant or that his story is no longer relevant. I don’t think that’s true,” Tyler said. “Robert’s artwork needs to be part of downtown for as long as we can maintain that memory and maintain that legacy.”

Tyler said the community had hoped protections would be in place for the mural. “Maybe we didn’t have those protections that we hope there would be, that maybe the sort of legacy and awareness of Robert’s work that we hope there would be wasn’t there,” he said.

The City of Springfield posted online, acknowledging the artwork held deep meaning for many residents. Because the building is privately owned, however, Pere is within his rights to make changes to its exterior.

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Pere said he hopes to help relocate the mural to a more permanent location. “We want to help migrate that mural to a wall where it could be more permanent,” he said. “I’d love to help them find a space for it. I’d love to help. I’d love to see the city get involved to the point where that space could be a permanent space where it’s actually maintained because it is obvious now that it is very important to the city of Springfield.”

Pere is already working with an artist on a new mural for the side of the building, intended to represent veterans. That mural is expected to begin going up at the end of the month.

To report a correction or typo, please email digitalnews@ky3.com. Please include the article info in the subject line of the email.



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