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Elwood Edwards, voice of the ‘You’ve got mail’ AOL email greeting, dies at 74

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Elwood Edwards, voice of the ‘You’ve got mail’ AOL email greeting, dies at 74

Elwood Edwards, a media multihyphenate who voiced AOL’s iconic greeting “You’ve got mail,” has died.

Edwards died Tuesday at age 74 in New Bern, N.C., after a long illness, his former employer, Ohio NBC affiliate WKYC, confirmed. According to the television station, he died the day before his 75th birthday.

During his decade-long stint at WKYC, Edwards worked as a “graphics guru, camera operator, and general jack-of-all-trades,” the station said, “yet it was a somewhat random opportunity in 1989 that earned him international fame.”

That year, Edwards recorded the four short phrases — including “You’ve got mail” — that he had “a certain amount of trouble trying to escape” for the rest of his life, he joked in 2012.

Thirty years ago, Edwards’ wife, Karen, was working as a customer service representative at Quantum Computer Services, AOL’s predecessor company, when she overheard then-chief executive Steve Case say he needed a voiceover actor for a new project.

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“I had an idea. Why not make the service more personal by adding the voice of a person?” Case wrote in his 2016 book “The Third Wave: An Entrepreneur’s Vision of the Future.” Karen Edwards promptly volunteered her husband’s services.

“I’d never met him, and didn’t know what his voice sounded like. But I figured it would at least be a good prototype, a sample we could play for other voiceover actors when we started auditions,” Case said.

The executive scribbled a few phrases — “Welcome,” “You’ve got mail,” “Files done” and “Goodbye” — onto a Post-it note and handed them to Karen, who promised recordings by the next day.

Edwards’ voice “couldn’t have been more perfect,” Case recalled in his book. “It was disarmingly friendly, like the voice you’d expect from a stranger who offered to carry your grandmother’s groceries. The second I heard it, I knew we weren’t going to be auditioning anyone else.”

Within a month, AOL was mailing CDs to millions of people nationwide, each containing upgraded software and a message from Elwood Edwards — who was paid a mere $200 for the homemade recordings.

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“I didn’t really think anything of it at the time,” Edwards said in a 2019 episode of the “Twenty Thousand Hertz” podcast. He had worked in broadcasting since high school, so hearing his name come out of a speaker was “nothing new.”

“I don’t think anyone had any idea what it would become,” he said.

Edwards went on to lend his voice to other projects, including promotions for the 1998 romantic comedy “You’ve Got Mail” and a 2000 episode of “The Simpsons.” In 2015, he appeared on “The Tonight Show Starring Jimmy Fallon,” and after he recited his signature phrase, Fallon told the audience, “That’s worth the price of admission, right there. That’s enough.”

The former broadcaster never received any residuals for his AOL voice work, he told Inside Edition in 2016, two years after his retirement from WKYC. He wasn’t able to find much voiceover work after the gig either, he told Culture Honey later that year, because he was “pigeonholed as the ‘You’ve got’ guy, and nothing ever really came of that.”

Still, he said on “Twenty Thousand Hertz,” being the voice of AOL was immensely gratifying, as was being recognized for it over the years.

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“Our world is full of people who were in the right place at the right time, and I’m glad to be one of those,” he said.

Elwood Hughes Edwards Jr. was born on Nov. 6, 1949, in Glen Burnie, Md., and began his broadcasting career in high school in North Carolina.

“He started out as a teenager, before he was old enough to collect a paycheck,” his daughter Sallie Edwards told the New York Times on Thursday. He went on to work behind the scenes in television, sometimes going on camera to report the weather. Later, he voiced commercials for businesses and other organizations, including a local church.

In addition to his daughter Sallie, Edwards is survived by another daughter, Heather Edwards; a brother, Bill; and a granddaughter, the outlet reported.

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Movie Reviews

‘The Best Christmas Pageant Ever’ Review: Judy Greer in an Uneven Holiday Flick with an Ecclesiastical Spin

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‘The Best Christmas Pageant Ever’ Review: Judy Greer in an Uneven Holiday Flick with an Ecclesiastical Spin

In Dallas Jenkins’ The Best Christmas Pageant Ever, a group of kids wreak daily havoc on Emmanuel, a small town somewhere in America. The Herdmans, according to the narrator (Lauren Graham) of this uneven tale, are “the worst kids in the history of the world” — a title earned by Ralph (Mason D. Nelligan), Leroy (Ewan Wood), Claude (Matthew Lamb), Ollie (Essek Moore), Gladys (Kynlee Heiman) and Imogen (Beatrice Schneider) through a host of shenanigans ranging from personally offensive to downright harmful. 

A nifty montage at the beginning of the holiday feature shows the Herdmans bullying kids and adults with impunity; taking the Lord’s name in vain; smoking cigars; stealing from local businesses and even setting fire to a dilapidated shed. Because of their repugnant behavior, residents of the community hardly believed the Herdmans were “real,” says the narrator. “No one knew why they were that way.” And it appears that few people — including, at times, includes the filmmakers — sincerely want to find out. 

The Best Christmas Pageant Ever

The Bottom Line

Shortchanges its own lovable underdogs.

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Release date: Friday, Nov. 8
Cast: Judy Greer, Pete Holmes, Molly Belle Wright, Lauren Graham, Beatrice Schneider, Mason D. Nelligan, Ewan Wood, Matthew Lamb, Essek Moore, Kynlee Heiman
Director: Dallas Jenkins
Screenwriter: Ryan Swanson, Platte Clark, Darian McDaniel, based on the novel by Barbara Robinson

Rated PG,
1 hour 39 minutes

Based on the 1972 children’s book by Barbara Robinson, The Best Christmas Pageant Ever is a classic American tale that foregrounds the noncommercial meaning of the holiday. Working from a screenplay by Ryan Swanson, Platte Clark and Darian McDaniel, Jenkins (who is best known for The Chosen, a historical drama about the life of Jesus) crafts a tale that moves unsteadily between poignancy and a kind of emotional sterility.

The movie comes alive when it’s sketching the town’s petty grievances, or the relationship between the protagonist, Beth (Molly Belle Wright, playing a younger version of Graham’s narrator), and her mother, Grace (Judy Greer). But it lacks the same dynamism when it turns its attention to the Herdmans, who seem increasingly like ciphers for the film’s ecclesiastical themes. 

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The action kicks off when Mrs. Armstrong (Mariam Bernstein), the director of Emmanuel’s annual Christmas pageant, gets injured and is forced to hand over supervision of this year’s show to Grace, whom the other church moms don’t respect. The film doesn’t detail the dynamics between all the women, but a few moments recall scenes the fish-out-of-water scenes involving Rachel McAdams’ Barbara among the PTA moms in Kelly Fremon Craig’s Judy Blume adaptation, Are You There God? It’s Me, Margaret. Like Barbara, Grace wants to prove to this judgmental cadre that she can be relied upon to maintain this storied tradition. Her relationship with her daughter likewise echoes Barbara and Margaret’s, as another assured representation of an uplifting mother-daughter bond.

There’s a lot of pressure on this year’s pageant, which is the town’s 75th and doubles as a critical fundraising event, so Grace panics when the Herdmans bully their way into the main roles. How can she get these notoriously unruly children to comply? She initially brainstorms with her husband Bob (Pete Holmes) and Beth, but the trio don’t have to scheme for very long. It turns out the story of Jesus is more than enough. The Herdmans, whose parents always seem to be at work, have never been to church. When the six kids reluctantly come to Sunday school, lured by the promise of free food, they soon find themselves enamored by the story of Mary, Joseph and Baby Jesus. 

And why wouldn’t they be? As the Herdmans engage with the Biblical narrative, they identify similarities between themselves and the Holy Family. Scenes of the young crew checking out books at the library and poring over each word as they see themselves in the pages remind of the grip stories have on young minds, how they can open entire worlds for readers.

Imogen, especially, becomes empowered by Mary’s tale. The young girl, who secretly wants to be considered delicate and pretty like popular girl Alice (Lorelei Olivia Mote), comes to realize that resilience is its own kind of beauty. Schneider’s performance as the unruly preteen, whose rough edges mask a softer and more sincere side, makes it easier to buy Imogen’s transformation. But it also highlights a nagging sense of incompleteness when it comes to the Herdmans’ story. The Best Christmas Pageant Ever never quite lands its most poignant moments because Imogen and her siblings remain stubbornly at a distance.

While Jenkins offers glimpses of these kids’ lives throughout The Best Christmas Pageant Ever, more sustained attention — more backstory on the parents’ absence, or more insight into the daily routines of the Herdmans — would have positively complicated the film. It could have underscored how much of the townspeople’s disdain of this clan stems from classism, and how rejection of difference contradicts the tenets they profess to believe in. Most of all, however, focusing on the Herdmans would have helped land more forcefully Jenkins’ lessons about how the true meaning of Christmas is shaped by community. 

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Full credits

Distributor: Lionsgate
Production companies: Kingdom Story Company, FletChet Entertainment, Lionsgate, Media Capital Technologies
Cast: Judy Greer, Pete Holmes, Molly Belle Wright, Lauren Graham, Beatrice Schneider, Mason D. Nelligan, Ewan Wood, Matthew Lamb, Essek Moore, Kynlee Heiman
Director: Dallas Jenkins
Screenwriters: Ryan Swanson, Platte Clark, Darian McDaniel, Barbara Robinson (based on the novel by)
Producers: Kevin Downes, Joe Erwin, Andrew Erwin, Darin McDaniel, Chet Thomas, Daryl Lefever
Executive producers: Dallas Jenkins, Jennifer Booth, Tony Young, Christopher Woodrow, K. Blaine Johnston
Director of photography: C. Kim Miles
Production designer: Jean A. Carriere
Costume designer: Maria Livingstone
Editor: John Quinn
Music: Matthew S. Nelson, Dan Hasletine
Casting directors: Jill Anthony Thomas, Anthony J. Kraus

Rated PG,
1 hour 39 minutes

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Meet Me Next Christmas Movie Review: A charming addition to the holiday lineup

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Meet Me Next Christmas Movie Review: A charming addition to the holiday lineup
Story: Recently heartbroken, Layla clings to a Christmas miracle: getting into the sold-out Pentatonix Christmas concert, where she believes fate will finally connect her with her ideal partner.

Review: Meet Me Next Christmas is a cozy holiday rom-com that embraces the genre’s classic tropes while adding a splash of musical charm. As part of the holiday season lineup on streaming platforms, it has the feel of a traditional Christmas rom-com but with a few twists that make it a light, enjoyable watch. Christina Milian stars as Layla, a driven woman whose holiday tradition of attending a Pentatonix Christmas show takes on new meaning when her recent breakup leaves her yearning for a Christmas miracle to find her true love.

The film follows Layla’s frantic quest through New York City as she attempts to secure last-minute tickets to the sold-out concert, hoping to meet her “soulmate.” With the help of a spirited concierge, Layla navigates an array of comedic challenges, all designed to test her resolve and holiday spirit. The narrative is built around standard rom-com archetypes, with exaggerated characters and outlandish plot points that bend to create a magical love story.

Milian’s portrayal of Layla is spirited, bringing warmth to the character as she juggles career, heartbreak, and romance. Although her character is well within the holiday-movie mold—a successful professional who finds herself on a romantic adventure—Milian’s performance injects an energy that makes her easy to root for. Layla’s journey also features humorous mishaps, spontaneous dance numbers, and near-misses that are easy to see coming, making the movie feel delightfully predictable.

One of the film’s unique touches is the inclusion of Pentatonix, the popular a cappella group known for their holiday music. They make a few cameo appearances, adding comedic moments and playing up their celebrity status, which adds a playful element to the storyline. Unfortunately, their role is minimal, and the movie doesn’t fully utilize their musical talents or potential impact on the plot. Had Pentatonix been more integrated into Layla’s story, their presence might have felt more meaningful.

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Despite these missed opportunities, Meet Me Next Christmas is a charming addition to the holiday lineup. Its familiar formula, mixed with lighthearted musical elements, delivers the warm, feel-good experience that fans of Christmas rom-coms expect. It may not break new ground, but it’s an easy, heartwarming watch for anyone looking to get into the holiday spirit—perfect for a cozy evening with hot cocoa and holiday lights.

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Amyl and the Sniffers move to L.A. and get a whiff of punk glory on 'Cartoon Darkness'

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Amyl and the Sniffers move to L.A. and get a whiff of punk glory on 'Cartoon Darkness'

Amyl and the Sniffers have always appreciated any small bit of good news. Even when the Australian punk rock quartet recorded its charmingly raw debut EP, “Giddy Up,” in a single night and released it online in 2016, the initial 100 streams were reward enough.

“To us, that was massive,” says singer Amy Taylor, aka “Amyl,” with a grin. “We get one play on local community radio and we’re like, ‘We’re massive. We’ve made it.’ You get a support slot in a 200-capacity room, we’re like, ‘We’ve made it.’ It’s really hard to get a perspective bigger than what we can see. … We’re very much appreciative of what’s happening rather than thinking about what might happen so much.”

Amyl and the Sniffers feel the same way about their third album, “Cartoon Darkness,” released Oct. 25, a potent collection of snarly, ecstatic rock tunes and the occasional ballad. Its first single, “U Should Not Be Doing That,” quickly earned millions of Spotify listens and heavy rotation for its music video (1.6 million views on YouTube alone), showing Taylor and a new companion stomping across Los Angeles as she sings lyrics of defiant self-worth.

“I am trying my best to get it on,” she sings, in her distinctively combative, percussive, very Australian voice. “Not everybody makes it out alive / When they are young.”

Fans are drawn to the Sniffers’ sound and attitude, which taps into the rowdy spirit of first-generation punk rock, along with a feisty, euphoric blond singer moving nonstop and usually dressed in a bikini top and shorts. The album comes two months after the band opened for a Foo Fighters concert at BMO Stadium in August, followed days later by two sold-out shows at the Fonda Theatre in Hollywood.

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“Right now I think they’re the best rock band on the planet,” says Nick Launay, producer of “Cartoon Darkness,” in a phone interview. Launay has frequently worked with modern rock acts such as the Yeah Yeah Yeahs, Idles and Nick Cave, but his career stretches back to the early U.K. punk and postpunk scenes.

“If they had been around in the ’70s, they would’ve been just as important back then,” he declares of the Sniffers. “They would’ve given everybody a run for their money.”

Launay says his mission in the studio was simply to fully capture the urgency of the band’s live shows. Aside from that, the new album’s 13 songs show a noticeable evolution to their punk rock sound, which remains connected to their early pub-crawling days without getting in the way of growth and the increasing power of their delivery.

“I think we’ve always been confident,” says Taylor. “It’s just that we’ve gotten better. Even when we weren’t very good, we were confident, but now the skills are slowly catching up to the confidence.”

Amyl and the Sniffers perform the second of two sold-out nights at the Fonda Theater in Hollywood, Calif. (Left to right) Guitarist Declan Mehrtens, singer Amy Taylor, and drummer Bryce Wilson.

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(Steve Appleford/Steve Appleford)

The Aussie quartet is gathered on a recent afternoon around a Griffith Park picnic table, where a small herd of little kids makes a racket on the grass nearby. Taylor is dressed in a short black leather jacket, matching shorts and knee-high boots with stiletto heels. Pinned to her chest is a 2 Live Crew button.

Her three male bandmates are stylishly scruffy and tattooed rockers: guitarist Declan Mehrtens, drummer Bryce Wilson and bassist Gus Romer. Earlier this year, Taylor and Mehrtens moved to the U.S. and found places in L.A., while the others theoretically remain based in Melbourne. That kind of distance between bandmates might seem like a problem for a thriving rock act, but they’ve rarely been apart this last year, with only short breaks between recording the album, shooting music videos, a U.S. tour, then linking up again in Australia.

“We’ve been together this year pretty much every day, it feels like,” says Wilson.

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Taylor adds, “We see each other all the time. It’s such an international project, we don’t live anywhere anyway.” She turns to Romer and Wilson and adds, “They might live in Australia, but it’s just where they store their crap.”

Los Angeles already feels very much like home to the singer and the guitarist. Mehrtens decided to move here after enjoying a Dodgers-Padres postseason game, and Taylor has befriended local rockers including Karen O of the Yeah Yeah Yeahs and Arrow De Wilde of Starcrawler.

They are back on the road for a European tour that started Nov. 3 in Dublin and return for a North American tour in the spring.

Their work with producer Launay began by recording two songs last year at Sunset Sound, including “U Should Not Be Doing That,” released as a single in May. In the lyrics, Taylor pushes back against the naysayers that she says the band has faced at every step.

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“At the end of the day, nothing’s really stopped me, and nothing probably will because I like doing it more than I care about what other people think,” Taylor says with casual defiance.

The new album opens with the driving noisy rock riffing of “Jerkin,’” as Taylor pushes back against haters with boasts and joyous profanity: “Last time I checked, I got success / Cuz the losers are online and they are obsessed / Typin’.”

There’s also the crazed racket of “Motorbike Song” and the alluring ballad “Big Dreams,” written on acoustic guitar and matched in tone by a wistful music video directed by longtime collaborator John Angus Stewart. The clip has each of the band members on the back of motorcycles cruising across a wide-open desert landscape.

Man with long hair and sunglasses sitting on a rock for a portrait

Guitarist Declan Mehrtens of Amyl and the Sniffers poses for a portrait a the Old Zoo in Griffith Park, in Los Angeles.

(Steve Appleford)

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Out front, Taylor sings from the back of a chopper, her vocals understated and almost resigned as she laments for those who feel stuck in place: “It isn’t easy when the town’s full of broken hearts / Can you be holding on any tighter? / Just take a breath and get out of this place / I know you can just get yourself together.”

There are hip-hop influences too, says Taylor. “Beastie Boys was big on this album,” she explains, “just ’cause they’re awesome and their phrasing is cool and we listen to a lot of them.”

Along the way, their producer has learned how to interpret what he calls “Amy Language.”

As one example, while Launay was mixing tracks for 2021’s “Comfort to Me,” Taylor was unhappy with the sound of “Hertz,” calling the song mix “too Lambo” — short for the luxury sports car Lamborghini. So she sent Launay a picture of a Subaru doing doughnuts on the asphalt as a better example to follow. “Like that,” she wrote him, “only driven by a hot Aussie chick … but she’s a politician.”

“Even though that sounds like crazy instructions, I knew exactly what she meant,” says Launay, who lived in Australia for a decade. “I mixed it rawer, wilder, sexier and put a couple of clever bits in there, sent it to her, and she goes, ‘Yep, that’s it. Next!’”

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Taylor grew up there in Mullumbimby, a small hamlet in northern New South Wales, and a town she describes as “dirty hippie, no shoes, like antivax, organic food.” Rapper Iggy Azalea is also from there, and left for the U.S. at age 16. Azalea’s mother had a cleaning business that Taylor’s mom worked for briefly.

The band began in a house shared by Taylor, Mehrtens, Wilson and former member Calum Newton in beachside St. Kilda, a suburb of Melbourne. Taylor worked at a supermarket and had purchased a used drumkit for about $50 that she kept in her bedroom.

Blond woman in black leather jacket and shorts sitting on a rock for a portrait

Singer Amy Taylor of Amyl and the Sniffers poses for a portrait a the Old Zoo in Griffith Park, in Los Angeles.

(Steve Appleford)

“We went to live music all the time — five, six nights a week,” says Taylor of their nightlife habits. “There’d be lots of house parties and bands would play in the backyard. I would freestyle rap a lot at the parties. It was my party trick. If it was a house show, I’d be like, can I get on the mic? Some bands were playing and I’d just like yelp words.”

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That impulse evolved into forming a band. “We kind of wanted to sound like a B-52’s when we started,” says Taylor. “But we just couldn’t play good enough. So we sounded like this. But we liked the aggression of the music.”

As a new group, they were part of an Aussie garage-band scene with contemporaries like the Cosmic Psychos, Drunk Mums and Dumb Punts. At those first club performances, it was largely an older crowd turning out, no doubt connecting the Sniffers’ racket to their memories of early punk rock. “When we first started it’d probably be like 80% men over 50 — like looking out at a bloody dozen eggs,” she says of the gathering of gray and bald heads.

Their crowds have evolved a lot since then. During their two-night run at the Fonda, the dance floor was filled with young fans whom Taylor happily describes as “young frothers, just frothing about life, like rabid frothing,” she says with a laugh. “They’re excited and they’re young and they’re drinking for the first time and they’ve got mullets and they’re like, ‘Yeah!’ Our crowd’s usually very excitable people in the same way that I’m excitable.”

One more thing has changed: For most of the band’s career, Mehrtens spelled his last name as “Martens,” partly for simplicity’s sake but also because he wore Doc Martens boots. He adopted “Dec Martens” as a kind of punk rock alias, like the Germs’ Darby Crash or Pat Smear. He’s reverted to the correct spelling as a sign that the band has lasted well beyond its initial existence as a lark among friends.

“When I did that, I didn’t know that we were going to be getting three, four … albums in,” he says of his earlier nickname. “Now there’s visas involved, and I want people to know that it’s me who’s on the album.”

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Being in the band also has changed Taylor’s perspective on many things. Now that she’s an accomplished lyricist, she pays more attention to the written word.

“I hated books. Now I love reading books and read all the time,” the singer says, then adds with a laugh, “Before, my God, I only had like 20 words in my vocabulary. Now I’ve got at least a hundred, so that helps. I love the riddles of phrasing and trying to get phrasing in a different kind of puzzle-y way.”

Romer jumps in, adding with a grin, “Sometimes she has a new big word and I’m very impressed.”

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