Business
Waymo is getting ready to tackle Los Angeles' freeways. How have the robotaxis fared so far?
Waymo’s fleet of electric, self-driving taxis has been on the streets of Los Angeles for a few months now. And in a post on X this week, the company announced it was set to take on the most L.A. of frontiers: the freeways. At first, only Waymo employees will be able to ride along as the driverless SUVs navigate the 10 or the 405 and the company did not say when it expects to open up the new terrain to paying passengers.
After launching in San Francisco and Phoenix, Waymo arrived in Los Angeles in November. It attracted an initial wait list of around 300,000 people before becoming available to anyone who downloaded the service’s app, a company spokesperson said. Expansion plans include Atlanta, Miami and Austin, according to the company’s website.
Waymo has already driven 1.9 million miles in Los Angeles. Its short history, perhaps inevitably, hasn’t been without some bumps that have raised concerns and prompted a series of National Highway Traffic Safety Administration investigations. Last month, for example, a customer posted a video of the Waymo he was riding in repeatedly driving in circles and deviating from the set route, he said. The customer was delayed for five minutes and then driven to his destination, Waymo told The Times.
How did Waymo make it to Los Angeles?
Waymo operates around 100 taxis in Los Angeles, which are currently confined to a 79-square-mile area that spans from Santa Monica and Marina del Rey to West Hollywood and downtown Los Angeles. Until the announcement this week, the taxis had been programmed to steer clear of highways and freeways within the city.
The company got its start as the Google Self-Driving Car Project, which began in 2009 and put its first autonomous car on the road in 2015. The project rebranded as Waymo in 2016 under Google’s parent company Alphabet and launched its driverless ride-hailing service known as Waymo One in 2020.
Before coming to L.A., Waymo launched in Phoenix and San Francisco, where collectively the vehicles have driven tens of thousands of riders more than 30 million miles without a human driver.
Waymo spent months testing vehicles in Los Angeles with humans in the driver’s seat before launching fully autonomous service, available 24/7 through an app that functions similarly to Uber and Lyft.
How safe are Waymo vehicles?
Waymo’s stated goal is to reduce traffic injuries and fatalities through autonomous driving technology, which they describe on their website as “the world’s most experienced driver.” Although incidents involving Waymo vehicles generate attention, the vehicles are safer than human drivers, according to data collected by insurer Swiss Re.
Based on data collected by Waymo, their driverless vehicles had 81% fewer airbag deployment crashes, 78% fewer injury-causing crashes and 62% fewer police-reported crashes than traditional vehicles driving the same distance. Waymo vehicles rely on cameras, sensors and a type of laser radar called lidar to operate autonomously.
Despite its solid track record, there have been several accidents and technological blips since the rollout of Waymo One. The company recalled 444 vehicles last February after two minor collisions in quick succession, and the NHTSA opened an investigation in May into 31 incidents that raised safety concerns.
A Waymo taxi collided with a cyclist in San Francisco last year and another vehicle crashed into a pole in Phoenix in May. Customers have reported various glitches on social media, including one Reddit user who posted a video of a Waymo driving the wrong direction into oncoming traffic.
The company has also faced scrutiny over security concerns after members of the public have interfered with the vehicles, damaged them and attempted to steal them. In October, two pedestrians stalled a Waymo by standing in its path and demanded the customer give them her phone number.
Earlier this month, a man in downtown Los Angeles got in the driver’s seat of a Waymo vehicle and attempted to drive off before being stopped by police.
What happens when something goes wrong?
While riders can contact a human Waymo representative by clicking a button during their trip, some have taken to social media to report their dissatisfaction with the company’s problem-solving abilities and customer service.
Mike Johns, a Los Angeles man who got stuck inside a circling Waymo in Arizona, said the person who answered his help call was not able to immediately get his vehicle to pull over. Another customer in San Francisco said they waited more than 45 minutes for roadside assistance after their Waymo malfunctioned and stopped its trip.
Waymo vehicles cannot be controlled remotely by a human, the company said, but trained drivers can operate a vehicle in-person when necessary. The company also has a “fleet response” program that allows human agents to communicate directly with vehicles in challenging situations.
According to the company, if a Waymo encounters a situation it cannot navigate, it is programmed to contact a human fleet response agent who will evaluate the Waymo’s surroundings and provide the vehicle with assistance on how to proceed. In some cases, a human can remotely map a route for a Waymo to take to avoid an obstacle.
Has the company had success?
Waymo, which operates more than 100,000 paid rides each week and has around 700 white Jaguar I-PACE SUVs across its markets, was valued at more than $45 billion in November after its latest round of funding.
By putting fully self-driving vehicles on public roads, Waymo has achieved what Elon Musk and Tesla have not yet been able to. Musk often exaggerates the abilities of the so-called Full Self-Driving mode available in Teslas, which cannot function without a human driver present. Musk unveiled a prototype for an autonomous Cybercab in October, but it’s not clear when the product will launch.
Waymo once faced competition from Cruise, a driverless taxi company founded in 2013, but the company was effectively shut down last month when its owner, General Motors, said it would stop investing in its self-driving vehicles.
Cruise’s demise followed a grisly crash in San Francisco in 2023, in which a driverless Cruise vehicle struck a woman and dragged her for several feet, causing critical injuries. The company suspended all operations after the incident, but began testing with a human driver present several months later in Phoenix, Houston and Dallas.
Business
Block to cut more than 4,000 jobs amid AI disruption of the workplace
Fintech company Block said Thursday that it’s cutting more than 4,000 workers or nearly half of its workforce as artificial intelligence disrupts the way people work.
The Oakland parent company of payment services Square and Cash App saw its stock surge by more than 23% in after-hours trading after making the layoff announcement.
Jack Dorsey, the co-founder and head of Block, said in a post on social media site X that the company didn’t make the decision because the company is in financial trouble.
“We’re already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company,” he said.
Block is the latest tech company to announce massive cuts as employers push workers to use more AI tools to do more with fewer people. Amazon in January said it was laying off 16,000 people as part of effort to remove layers within the company.
Block has laid off workers in previous years. In 2025, Block said it planned to slash 931 jobs, or 8% of its workforce, citing performance and strategic issues but Dorsey said at the time that the company wasn’t trying to replace workers with AI.
As tech companies embrace AI tools that can code, generate text and do other tasks, worker anxiety about whether their jobs will be automated have heightened.
In his note to employees Dorsey said that he was weighing whether to make cuts gradually throughout months or years but chose to act immediately.
“Repeated rounds of cuts are destructive to morale, to focus, and to the trust that customers and shareholders place in our ability to lead,” he told workers. “I’d rather take a hard, clear action now and build from a position we believe in than manage a slow reduction of people toward the same outcome.”
Dorsey is also the co-founder of Twitter, which was later renamed to X after billionaire Elon Musk purchased the company in 2022.
As of December, Block had 10,205 full-time employees globally, according to the company’s annual report. The company said it plans to reduce its workforce by the end of the second quarter of fiscal year 2026.
The company’s gross profit in 2025 reached more than $10 billion, up 17% compared to the previous year.
Dorsey said he plans to address employees in a live video session and noted that their emails and Slack will remain open until Thursday evening so they can say goodbye to colleagues.
“I know doing it this way might feel awkward,” he said. “I’d rather it feel awkward and human than efficient and cold.”
Business
WGA cancels Los Angeles awards show amid labor strike
The Writers Guild of America West has canceled its awards ceremony scheduled to take place March 8 as its staff union members continue to strike, demanding higher pay and protections against artificial intelligence.
In a letter sent to members on Sunday, WGA West’s board of directors, including President Michele Mulroney, wrote, “The non-supervisory staff of the WGAW are currently on strike and the Guild would not ask our members or guests to cross a picket line to attend the awards show. The WGAW staff have a right to strike and our exceptional nominees and honorees deserve an uncomplicated celebration of their achievements.”
The New York ceremony, scheduled on the same day, is expected go forward while an alternative celebration for Los Angeles-based nominees will take place at a later date, according to the letter.
Comedian and actor Atsuko Okatsuka was set to host the L.A. show, while filmmaker James Cameron was to receive the WGA West Laurel Award.
WGA union staffers have been striking outside the guild’s Los Angeles headquarters on Fairfax Avenue since Feb. 17. The union alleged that management did not intend to reach an agreement on the pending contract. Further, it claimed that guild management had “surveilled workers for union activity, terminated union supporters, and engaged in bad faith surface bargaining.”
On Tuesday, the labor organization said that management had raised the specter of canceling the ceremony during a call about contraction negotiations.
“Make no mistake: this is an attempt by WGAW management to drive a wedge between WGSU and WGA membership when we should be building unity ahead of MBA [Minimum Basic Agreement] negotiations with the AMPTP [Alliance of Motion Picture and Television Producers],” wrote the staff union. “We urge Guild management to end this strike now,” the union wrote on Instagram.
The union, made up of more than 100 employees who work in areas including legal, communications and residuals, was formed last spring and first authorized a strike in January with 82% of its members. Contract negotiations, which began in September, have focused on the use of artificial intelligence, pay raises and “basic protections” including grievance procedures.
The WGA has said that it offered “comprehensive proposals with numerous union protections and improvements to compensation and benefits.”
The ceremony’s cancellation, coming just weeks before the Academy Awards, casts a shadow over the upcoming contraction negotiations between the WGA and the Alliance of Motion Picture and Television Producers, which represents the studios and streamers.
In 2023, the WGA went on a strike lasting 148 days, the second-longest strike in the union’s history.
Times staff writer Cerys Davies contributed to this report.
Business
Commentary: The Pentagon is demanding to use Claude AI as it pleases. Claude told me that’s ‘dangerous’
Recently, I asked Claude, an artificial-intelligence thingy at the center of a standoff with the Pentagon, if it could be dangerous in the wrong hands.
Say, for example, hands that wanted to put a tight net of surveillance around every American citizen, monitoring our lives in real time to ensure our compliance with government.
“Yes. Honestly, yes,” Claude replied. “I can process and synthesize enormous amounts of information very quickly. That’s great for research. But hooked into surveillance infrastructure, that same capability could be used to monitor, profile and flag people at a scale no human analyst could match. The danger isn’t that I’d want to do that — it’s that I’d be good at it.”
That danger is also imminent.
Claude’s maker, the Silicon Valley company Anthropic, is in a showdown over ethics with the Pentagon. Specifically, Anthropic has said it does not want Claude to be used for either domestic surveillance of Americans, or to handle deadly military operations, such as drone attacks, without human supervision.
Those are two red lines that seem rather reasonable, even to Claude.
However, the Pentagon — specifically Pete Hegseth, our secretary of Defense who prefers the made-up title of secretary of war — has given Anthropic until Friday evening to back off of that position, and allow the military to use Claude for any “lawful” purpose it sees fit.
Defense Secretary Pete Hegseth, center, arrives for the State of the Union address in the House Chamber of the U.S. Capitol on Tuesday.
(Tom Williams / CQ-Roll Call Inc. via Getty Images)
The or-else attached to this ultimatum is big. The U.S. government is threatening not just to cut its contract with Anthropic, but to perhaps use a wartime law to force the company to comply or use another legal avenue to prevent any company that does business with the government from also doing business with Anthropic. That might not be a death sentence, but it’s pretty crippling.
Other AI companies, such as white rights’ advocate Elon Musk’s Grok, have already agreed to the Pentagon’s do-as-you-please proposal. The problem is, Claude is the only AI currently cleared for such high-level work. The whole fiasco came to light after our recent raid in Venezuela, when Anthropic reportedly inquired after the fact if another Silicon Valley company involved in the operation, Palantir, had used Claude. It had.
Palantir is known, among other things, for its surveillance technologies and growing association with Immigration and Customs Enforcement. It’s also at the center of an effort by the Trump administration to share government data across departments about individual citizens, effectively breaking down privacy and security barriers that have existed for decades. The company’s founder, the right-wing political heavyweight Peter Thiel, often gives lectures about the Antichrist and is credited with helping JD Vance wiggle into his vice presidential role.
Anthropic’s co-founder, Dario Amodei, could be considered the anti-Thiel. He began Anthropic because he believed that artificial intelligence could be just as dangerous as it could be powerful if we aren’t careful, and wanted a company that would prioritize the careful part.
Again, seems like common sense, but Amodei and Anthropic are the outliers in an industry that has long argued that nearly all safety regulations hamper American efforts to be fastest and best at artificial intelligence (although even they have conceded some to this pressure).
Not long ago, Amodei wrote an essay in which he agreed that AI was beneficial and necessary for democracies, but “we cannot ignore the potential for abuse of these technologies by democratic governments themselves.”
He warned that a few bad actors could have the ability to circumvent safeguards, maybe even laws, which are already eroding in some democracies — not that I’m naming any here.
“We should arm democracies with AI,” he said. “But we should do so carefully and within limits: they are the immune system we need to fight autocracies, but like the immune system, there is some risk of them turning on us and becoming a threat themselves.”
For example, while the 4th Amendment technically bars the government from mass surveillance, it was written before Claude was even imagined in science fiction. Amodei warns that an AI tool like Claude could “conduct massively scaled recordings of all public conversations.” This could be fair game territory for legally recording because law has not kept pace with technology.
Emil Michael, the undersecretary of war, wrote on X Thursday that he agreed mass surveillance was unlawful, and the Department of Defense “would never do it.” But also, “We won’t have any BigTech company decide Americans’ civil liberties.”
Kind of a weird statement, since Amodei is basically on the side of protecting civil rights, which means the Department of Defense is arguing it’s bad for private people and entities to do that? And also, isn’t the Department of Homeland Security already creating some secretive database of immigration protesters? So maybe the worry isn’t that exaggerated?
Help, Claude! Make it make sense.
If that Orwellian logic isn’t alarming enough, I also asked Claude about the other red line Anthropic holds — the possibility of allowing it to run deadly operations without human oversight.
Claude pointed out something chilling. It’s not that it would go rogue, it’s that it would be too efficient and fast.
“If the instructions are ‘identify and target’ and there’s no human checkpoint, the speed and scale at which that could operate is genuinely frightening,” Claude informed me.
Just to top that with a cherry, a recent study found that in war games, AI’s escalated to nuclear options 95% of the time.
I pointed out to Claude that these military decisions are usually made with loyalty to America as the highest priority. Could Claude be trusted to feel that loyalty, the patriotism and purpose, that our human soldiers are guided by?
“I don’t have that,” Claude said, pointing out that it wasn’t “born” in the U.S., doesn’t have a “life” here and doesn’t “have people I love there.” So an American life has no greater value than “a civilian life on the other side of a conflict.”
OK then.
“A country entrusting lethal decisions to a system that doesn’t share its loyalties is taking a profound risk, even if that system is trying to be principled,” Claude added. “The loyalty, accountability and shared identity that humans bring to those decisions is part of what makes them legitimate within a society. I can’t provide that legitimacy. I’m not sure any AI can.”
You know who can provide that legitimacy? Our elected leaders.
It is ludicrous that Amodei and Anthropic are in this position, a complete abdication on the part of our legislative bodies to create rules and regulations that are clearly and urgently needed.
Of course corporations shouldn’t be making the rules of war. But neither should Hegseth. Thursday, Amodei doubled down on his objections, saying that while the company continues to negotiate and wants to work with the Pentagon, “we cannot in good conscience accede to their request.”
Thank goodness Anthropic has the courage and foresight to raise the issue and hold its ground — without its pushback, these capabilities would have been handed to the government with barely a ripple in our conscientiousness and virtually no oversight.
Every senator, every House member, every presidential candidate should be screaming for AI regulation right now, pledging to get it done without regard to party, and demanding the Department of Defense back off its ridiculous threat while the issue is hashed out.
Because when the machine tells us it’s dangerous to trust it, we should believe it.
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