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Ruidoso fire and flooding victims frustrated with FEMA

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Ruidoso fire and flooding victims frustrated with FEMA


It’s been over three months since the South Fork and Salt Fires devastated Ruidoso and the surrounding areas, causing more than $29 million in damage, and victims are frustrated with the federal government’s response.

RUIDOSO, N.M. – It’s been over three months since the South Fork and Salt Fires devastated Ruidoso area, causing more than $29 million in damage.

Since then, the community has also faced flood after flood. Luckily, they’ve gotten a break from Mother Nature, but they’re still picking up the pieces.

KOB 4 spoke to FEMA officials about how they’ve helped some fire and flooding victims. But there are residents who say they’ve been having trouble getting that help.

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“It has been a nightmare. I’m telling you because I’ve gone over there like 21 times, and they haven’t responded,” said Priscilla Aguilar, a wildfire evacuee. 

Aguilar and Abel Montelongo are trying to get their money back. They had to leave Ruidoso Downs because of the South Fork and Salt Fires.

According to Montelongo, FEMA was supposed to help with those costs. However, after trying to track them down several times, he never got his money back. He did get $291 in food stamps/EBT money.

But it was flooding, not the fires, that impacted Aguilar and Montelongo’s home.

“Since the rain and the water is coming into the yard and getting under the house, it’s going to ruin all the piping,” Aguilar said.

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Aguilar says they didn’t get the sandbags that officials promised them. At this point, they just want answers.

“At least they should have sent us a letter saying, ‘We’re not going to help you.’ Because that’s a promise that they made, not just to us, but to the whole community,” Aguilar said. 

They applied for flooding insurance after FEMA mentioned an exception with the National Flooding Insurance Program might expedite the process.

“Normally, when you buy a brand-new flood insurance policy, there is a 30-day waiting period,” said Roberto Ramirez, a director of FEMA’s hazard mitigation branch. “If you are in a post-wildfire situation, like we are in Ruidoso, those 30 days can change to one day.”

There are different qualifications. For example:

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  • If the fire happened on federal land
  • If you bought a flooding insurance policy within 60 days of the fire being fully contained
  • If the flooding results from, or was made worse by, a wildfire

“We’re still within at least those 60 days from fire containment,” Ramirez said. 

According to ArcGIS data, both fires were 100% contained Aug. 26. That means you have until Oct. 25 to apply.

“In Lincoln County, there’s only 252 policies. That’s the entire county. There’s a lot of people that don’t have flood insurance. Right now, we only had 73 claims since the disaster was declared,” Ramirez said. 

We reached out to FEMA on behalf of Aguilar and Montelongo. However, FEMA told us that they can’t discuss individual cases due to privacy.

KOB 4 was told that once someone receives a letter of denial, they can appeal it. Denials can also happen for a number of reasons.

FEMA sent KOB 4 the following statement:

“They have 60 days from the date that appears in the Determination Letter. That letter is not the last word.

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When someone applies with FEMA, we send an Inspector to verify losses and damages, ownership of property or rental contract and identity of the person. If the applicant don’t keep the appointment the system generates a Letter.

Many times survivors don’t present sufficient evidence and FEMA ask for more documentation such as hotel receipts with letterhead, and the dates have to match with the evacuation dates, food receipts, contractors estimates are verified. Every case is unique.”



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New Mexico

New Mexico confirms latest measles case at a local jail

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New Mexico confirms latest measles case at a local jail


The number of confirmed measles cases in New Mexico increased to six after the state’s Department of Health confirmed Wednesday a new case inside a local jail in Las Cruces.

A federal inmate being held in the Doña Ana County Detention Center is the latest person to have tested positive for measles. The New Mexico Department of Health said others may have been exposed to the highly contagious disease from this confirmed case if they visited the U.S. District Court building in Las Cruces on Feb. 24.

State heath officials are now urging anyone who was at the courthouse that day to check their vaccination status and report any measles symptoms from now until March 17 to a health care provider.

“The New Mexico Department of Health continues to urge people to get the measles, mumps and rubella (MMR) vaccination,” Dr. Chad Smelser, New Mexico’s deputy state epidemiologist, said in a statement. “Vaccine is the best tool to protect you from measles.”

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Measles spreads through the air and people who contract the virus may experience symptoms such as runny nose, fever, cough, red eyes and a distinctive blotchy rash. These symptoms can develop between one and three weeks after exposure.

All of the six confirmed measles cases in New Mexico so far are federal detainees.

The first measles case was detected in the Hidalgo County Detention Center on Feb. 25, when a detainee, whose vaccination status was unknown, tested positive for the disease by the New Mexico Department of Health’s Scientific Laboratory.

Two days later, a second federal inmate in the same jail tested positive for the virus alongside two detainees in the Luna County Detention Center and another in the Doña Ana County Detention Center.

Both the Luna County and Doña Ana detention centers are local jails that also serve as holding facilities for federal immigration enforcement.

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New Mexico health officials said they are the state’s first confirmed cases of this year, following a statewide outbreak in 2025 that sickened 100 people from mid-February to mid-September.

With two measles cases reported on each of the three local jails, Smelser said that the New Mexico Department of Health has sent vaccination teams to all three facilities.

State health officials are also “coordinating with all the facilities to assure all quarantine, isolation, testing and vaccination protocols are followed to minimize risk of measles spread.”

According to the NBC News measles tracker, more than 1,000 cases have been counted nationwide just in the first two months of this year. That’s nearly half the amount of cases confirmed in the United States in all of last year.

As 2026 already stands as one of the three worst years for measles infections in the country since 2000, another measles outbreak was confirmed this week in Texas inside the nation’s largest immigration detention facility.

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On Wednesday, an Immigration and Customs Enforcement spokesperson told NBC News that a least 14 cases of measles were confirmed inside Camp East Montana, which is located on the Fort Bliss Army base in El Paso.

The people who tested positive for measles have been “cohorted and separated from the rest of the detained population to prevent further spread,” the ICE spokesperson said.



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New Mexico legislation focusing on K-3 math education aims to improve stubbornly low scores

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New Mexico legislation focusing on K-3 math education aims to improve stubbornly low scores


Aaron Jawson regularly spends time reteaching the basics to his sixth grade math students.

They often have a bit of a complex around math, said Jawson, who teaches at Ortiz Middle School. They often have a lot going on at home, or a lot of stress about societal problems.

And in many cases they have been behind for years.

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The problem

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Why K-3?

Teacher preparation







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Jesus Dominguez ponders the next step in an equation during Aaron Jawson’s sixth grade math class Monday at Ortiz Middle School.

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Family involvement

Other changes







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Jesus Dominguez ponders the next step in an equation during Aaron Jawson’s sixth grade math class Monday at Ortiz Middle School.


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What more could be done?

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New Mexico

Retired Wright-Patterson general mentioned in UFO report missing in NM

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Retired Wright-Patterson general mentioned in UFO report missing in NM


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  • A retired U.S. Air Force general, Maj. Gen. William Neil McCasland, has been reported missing in New Mexico.
  • McCasland formerly commanded the Air Force Research Laboratory at Wright-Patterson Air Force Base in Ohio.
  • His name was mentioned in a 2016 WikiLeaks email release in connection to UFO research.

A retired U.S. Air Force general who once commanded a research division at Wright-Patterson Air Force Base near Dayton, Ohio, has gone missing in New Mexico.

This is what we know.

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McCasland commanded Air Force Research Laboratory at Wright-Patterson Air Force Base

The Bernalillo County Sheriff’s Office has issued a Silver Alert for Maj. Gen. William Neil McCasland, 68, who has been missing since last week, Newsweek reports. He was last seen on Feb. 27 in Albuquerque. McCasland is 5 feet 11 inches tall and weighs about 160 pounds. He has white hair and blue eyes, and he has unspecified medical issues, per the sheriff’s office, which is worried about his safety.

McCasland was the commander of the Air Force Research Laboratory at Wright-Patterson Air Force Base near Dayton, according to his Air Force biography. He managed a $2.2 billion science and technology program as well as $2.2 billion in additional customer-funded research and development. He joined Wright-Patterson in 2011 and retired in 2013.

He was commissioned in 1979 after graduating from the U.S. Air Force Academy with a Bachelor of Science degree in astronautical engineering. He has served in a wide variety of space research, acquisition and operations roles within the Air Force and the National Reconnaissance Office.

McCasland mentioned in WikiLeaks release in connection to UFOs

McCasland was described as a key adviser on UFO-related projects by Tom DeLonge, UFO researcher and guitarist for Blink-182, Newsweek reports. The general’s name appears in the 2016 WikiLeaks email release from John Podesta, then Hillary Clinton’s campaign manager.

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In emails to Podesta, DeLonge said he’s been working with McCasland for months and that the general was aware of the materials DeLonge was probing because McCasland has been “in charge of the laboratory at Wright‑Patterson Air Force Base where the Roswell wreckage was shipped,” per Newsweek.

However, there is no official record of DeLonge’s claims, and McCasland has neither confirmed nor denied it.

Wright-Patterson Air Force Base home to UFO project

The Dayton Air Force base was home to Project Blue Book in the 1950s and 60s, according to “The Air Force Investigation into UFOs” published by Ohio State University.

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During that time, it logged some 12,618 UFO sightings, with 701 of those remaining “unidentified.” The U.S. government created the project because of Cold War-era security concerns and Americans’ obsession with aliens.



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