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4 Investigates: NM attorney general files suit against Santa Fe Spa Center

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4 Investigates: NM attorney general files suit against Santa Fe Spa Center


The state is cracking down on a Santa Fe spa accused of scamming customers out of more than $100,000.

SANTA FE, N.M. – The state is cracking down on a Santa Fe spa accused of scamming customers out of more than $100,000. 

It’s a story 4 investigates exposed in 2023. On Thursday, New Mexico’s attorney general filed a lawsuit against the Santa Fe Spa Center by Voupre. They’re accused of misleading and overcharging customers.

The complaint filed Thursday alleges violations of our state’s Unfair Practices Act. It says this business not only pressured customers to buy products they didn’t want, but also charged them thousands of dollars for beauty products they didn’t agree to.

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It’s right near the center of Santa Fe’s busiest shopping stretch.

The Santa Fe Spa Center By Voupre turned Kamea promises age-defying beauty products. While the spa name continues to change, its business tactics stay the same. 

“I agreed to pay what was quoted to me, absolutely. I didn’t agree to what was charged to me,” said Jana McKinney. 

4 Investigates first told you Jana McKinney’s story in 2023. She’s a part-time Santa Fe resident who says she was pulled into the west San Francisco street shop. She first agreed to an eye cream, then several products she was told would cost her $2,800. She was actually charged $28,000.

“I could have had a tummy tuck and a face lift for $30,000,” said McKinny.

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It’s a pattern of aggressive sales tactics, along with charging customers for things they never agreed to buy.

It’s all outlined in a new civil complaint filed by New Mexico’s Attorney General Raúl Torres.

“It was the reporting that KOB did in this respect. I know we had a few complaints, but then we got a lot more information from additional people who had been victimized by this business. That enabled us to start gathering information,” said Torrez. 

Torrez says with that information they discovered potential fraud, and credible complaints that the store misrepresented products.

Like McKinney told us, Torrez says many consumers thought they were buying one thing, only to be charged for another. 

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He believes it is a clear violation of the state’s Unfair Practices Act.

“I think a preliminary estimate of what we’re looking at is $125-150,000 in violations of the UPA and potentially fraudulent activity. We don’t know yet,” said Torrez. 

Torrez says they intend to find out. The lawsuit was filed in Santa Fe District Court Wednesday. 

The New Mexico Department of Justice encourages customers by Voupre Spa to file a complaint online, click here for help.

The state is cracking down on a Santa Fe spa accused of scamming customers out of more than $100,000.

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New Mexico

Cook scores 25, New Mexico State beats Sam Houston 75-71

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Cook scores 25, New Mexico State beats Sam Houston 75-71


LAS CRUCES, N.M. (AP) — Christian Cook scored 25 points as New Mexico State beat Sam Houston 75-71 on Thursday night.

Cook shot 8 of 19 from the field, including 2 for 7 from 3-point range, and went 7 for 8 from the free-throw line for the Aggies (8-6, 1-0 Conference USA). Peter Filipovity scored 20 points and added seven rebounds. Dionte Bostick shot 3 of 5 from the field and 2 of 3 from the free-throw line to finish with nine points.

The Bearkats (7-7, 0-1) were led in scoring by Kalifa Sakho, who finished with 16 points, 13 rebounds and two blocks. Cameron Huefner added 15 points for Sam Houston. Lamar Wilkerson also had 14 points.

New Mexico State went into the half ahead of Sam Houston 38-30. Cook put up 12 points in the half. Filipovity’s free throw with 2:29 left in the second half gave New Mexico State the lead for good at 65-64.

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The Associated Press created this story using technology provided by Data Skrive and data from Sportradar.



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Kaiser leads New Mexico State against Louisiana Tech after 29-point game

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Kaiser leads New Mexico State against Louisiana Tech after 29-point game


Associated Press

New Mexico State Aggies (8-6, 1-0 CUSA) at Louisiana Tech Lady Techsters (8-4, 1-0 CUSA)

Ruston, Louisiana; Saturday, 3 p.m. EST

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BOTTOM LINE: New Mexico State visits Louisiana Tech after Molly Kaiser scored 29 points in New Mexico State’s 79-61 victory against the Sam Houston Bearkats.

The Lady Techsters are 7-1 in home games. Louisiana Tech is fifth in the CUSA at limiting opponent scoring, allowing 61.4 points while holding opponents to 39.2% shooting.

The Aggies are 1-0 in conference games. New Mexico State is eighth in the CUSA with 12.4 assists per game led by Fanta Gassama averaging 2.8.

Louisiana Tech scores 67.2 points per game, 1.7 more points than the 65.5 New Mexico State gives up. New Mexico State averages 5.8 made 3-pointers per game this season, 0.5 more makes per game than Louisiana Tech allows.

The Lady Techsters and Aggies meet Saturday for the first time in CUSA play this season.

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TOP PERFORMERS: Paris Bradley is averaging 9.7 points for the Lady Techsters.

Kaiser is shooting 48.6% from beyond the arc with 1.3 made 3-pointers per game for the Aggies, while averaging 20.9 points and 1.9 steals.

LAST 10 GAMES: Lady Techsters: 6-4, averaging 67.5 points, 35.5 rebounds, 12.6 assists, 8.4 steals and 2.8 blocks per game while shooting 41.4% from the field. Their opponents have averaged 61.6 points per game.

Aggies: 5-5, averaging 64.0 points, 24.1 rebounds, 12.2 assists, 8.8 steals and 1.0 block per game while shooting 44.1% from the field. Their opponents have averaged 68.9 points.

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The Associated Press created this story using technology provided by Data Skrive and data from Sportradar.




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Leadership Crisis at Western New Mexico State University

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Leadership Crisis at Western New Mexico State University


Leadership Crisis at Western New Mexico State University Newslooks Washington DC Mary Sidiqi Evening Edition New Mexico Governor Michelle Lujan Grisham has called for the resignation of regents at Western New Mexico State University following revelations of financial mismanagement and wasteful spending. The turmoil stems from a state audit uncovering fiduciary failures under outgoing President Joseph Shepard, whose resignation package has drawn sharp criticism. Faculty have issued a no-confidence vote, urging state officials to intervene as the university faces a leadership overhaul.

Western New Mexico State University Leadership Crisis: Quick Looks

  • Governor’s Action: Gov. Lujan Grisham calls for a clean slate by urging regent resignations.
  • Audit Revelations: A state investigation revealed wasteful spending, including luxury travel and purchases.
  • Controversial Exit Package: Outgoing President Shepard secured a $1.9M payout and a faculty job.
  • Faculty Backlash: Faculty issued a no-confidence vote, demanding intervention and leadership changes.
  • Historic University: Established in the 1890s, the university faces one of its most turbulent periods.

Deep Look

The leadership crisis at Western New Mexico State University (WNMU) in Silver City has intensified after Governor Michelle Lujan Grisham called for the immediate resignation of its board of regents. The call comes in response to a state audit that revealed significant financial mismanagement and governance failures under outgoing President Joseph Shepard. The unfolding scandal has sparked investigations, faculty backlash, and heightened scrutiny of fiduciary responsibilities at public institutions.

Governor’s Directive for Change

In a strongly worded year-end letter, Gov. Lujan Grisham urged the university’s five-member board of regents to step down to facilitate a leadership overhaul. The governor emphasized the need for new leadership to restore stability and ensure the institution prioritizes its mission of serving students.

Her statement described the need for a “clean slate” to help the university regain its equilibrium. The board’s chairwoman resigned earlier in the week, and faculty senate president Phillip Schoenberg reported that the remaining regents are expected to resign before Friday.

“This is a decisive moment for the future of Western New Mexico State University,” the governor said in her letter. “We must ensure that accountability, transparency, and student welfare take precedence in all decision-making.”

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Revelations of Financial Mismanagement

The crisis stems from a state auditor’s investigation into financial practices at WNMU, which uncovered alarming examples of wasteful spending and fiduciary failures, including:

  • Excessive Spending by Leadership: Former President Joseph Shepard faced scrutiny for lavish spending on international travel and luxury furniture purchases.
  • Improper Use of University Credit Cards: Shepard’s wife, Valerie Plame—a former CIA operations officer and 2020 congressional candidate—was found to have used a university credit card, raising questions about oversight and governance.

The findings paint a picture of systemic financial mismanagement that eroded trust in the institution’s leadership. Lawmakers began raising questions in 2023, prompting the audit and subsequent investigations.

Controversial Resignation Package

Shepard announced his resignation following the audit, but the terms of his departure have only deepened the controversy. The outgoing president’s agreement includes:

  • A guaranteed faculty position.
  • A six-figure annual salary.
  • A one-time payment of $1.9 million.

This exit package has drawn sharp criticism from faculty, state officials, and ethics watchdogs. The State Ethics Commission and New Mexico Attorney General Raúl Torrez are investigating whether the board of regents violated their fiduciary duties by approving the agreement.

Critics argue that such a generous payout, given the findings of financial misconduct, sets a dangerous precedent and undermines accountability. Shepard and the regents have defended their actions, asserting that the agreement was made in the best interest of the university.

Faculty No-Confidence Vote

The revelations have spurred outrage among WNMU faculty. On Thursday, the faculty senate issued a no-confidence vote against the board of regents and called for state officials to intervene.

Faculty senate president Phillip Schoenberg described the vote as a necessary step to send a strong message about the university’s need for competent and accountable leadership. “This is about restoring integrity to our institution,” Schoenberg said. “We need leaders who prioritize the interests of students and faculty above all else.”

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The faculty also urged state authorities to rescind Shepard’s resignation package, describing it as excessive and unwarranted given the circumstances.

University’s Historical Significance

WNMU, founded in the 1890s before New Mexico achieved statehood, has a long and storied history. Over the years, the institution has undergone several transformations, including name changes and shifts in leadership. However, this financial scandal marks one of the most challenging periods in its existence.

Despite its struggles, WNMU has been an integral part of higher education in New Mexico, serving thousands of students annually. The current crisis threatens to overshadow its legacy and disrupt its mission of providing accessible education to residents of the region.

Investigations and Accountability

The fallout from the audit has prompted multiple investigations:

  • State Ethics Commission: Examining whether the regents acted appropriately in approving Shepard’s resignation package.
  • Attorney General’s Inquiry: Evaluating whether the board violated its fiduciary duties in overseeing the university’s finances.

Gov. Lujan Grisham’s demand for resignations aligns with these inquiries, signaling a broader effort to rebuild trust in WNMU’s governance.

Broader Implications for Public Universities

The WNMU scandal highlights systemic challenges faced by public universities, including oversight of leadership spending, transparency in financial practices, and maintaining accountability to stakeholders.

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Experts suggest that stricter state-level regulations and increased monitoring of university boards could help prevent similar crises in the future. The controversy also underscores the importance of fostering a culture of transparency within public institutions.

Next Steps for WNMU

The resignations of the regents, combined with ongoing investigations, are expected to pave the way for significant changes at WNMU. Faculty and state officials hope that new leadership will prioritize:

  • Restoring financial stability.
  • Rebuilding trust with students, faculty, and the public.
  • Ensuring that governance practices align with the university’s mission and ethical standards.

For the university to move forward, stakeholders agree that swift and decisive action is necessary.

Outlook for Recovery

While the path ahead is uncertain, the actions taken by the governor and state authorities represent an important step toward addressing the issues that have plagued WNMU. As the investigation continues and new leadership is installed, the focus will remain on rebuilding an institution that can uphold its values and serve its students effectively.

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