New Mexico
4 Investigates: NM attorney general files suit against Santa Fe Spa Center
The state is cracking down on a Santa Fe spa accused of scamming customers out of more than $100,000.
SANTA FE, N.M. – The state is cracking down on a Santa Fe spa accused of scamming customers out of more than $100,000.
It’s a story 4 investigates exposed in 2023. On Thursday, New Mexico’s attorney general filed a lawsuit against the Santa Fe Spa Center by Voupre. They’re accused of misleading and overcharging customers.
The complaint filed Thursday alleges violations of our state’s Unfair Practices Act. It says this business not only pressured customers to buy products they didn’t want, but also charged them thousands of dollars for beauty products they didn’t agree to.
It’s right near the center of Santa Fe’s busiest shopping stretch.
The Santa Fe Spa Center By Voupre turned Kamea promises age-defying beauty products. While the spa name continues to change, its business tactics stay the same.
“I agreed to pay what was quoted to me, absolutely. I didn’t agree to what was charged to me,” said Jana McKinney.
4 Investigates first told you Jana McKinney’s story in 2023. She’s a part-time Santa Fe resident who says she was pulled into the west San Francisco street shop. She first agreed to an eye cream, then several products she was told would cost her $2,800. She was actually charged $28,000.
“I could have had a tummy tuck and a face lift for $30,000,” said McKinny.
It’s a pattern of aggressive sales tactics, along with charging customers for things they never agreed to buy.
It’s all outlined in a new civil complaint filed by New Mexico’s Attorney General Raúl Torres.
“It was the reporting that KOB did in this respect. I know we had a few complaints, but then we got a lot more information from additional people who had been victimized by this business. That enabled us to start gathering information,” said Torrez.
Torrez says with that information they discovered potential fraud, and credible complaints that the store misrepresented products.
Like McKinney told us, Torrez says many consumers thought they were buying one thing, only to be charged for another.
He believes it is a clear violation of the state’s Unfair Practices Act.
“I think a preliminary estimate of what we’re looking at is $125-150,000 in violations of the UPA and potentially fraudulent activity. We don’t know yet,” said Torrez.
Torrez says they intend to find out. The lawsuit was filed in Santa Fe District Court Wednesday.
The New Mexico Department of Justice encourages customers by Voupre Spa to file a complaint online, click here for help.
The state is cracking down on a Santa Fe spa accused of scamming customers out of more than $100,000.
MORE:
New Mexico
Feds allowed millions of fentanyl pills to ‘walk’ on New Mexico streets: DEA Whistleblower
ALBUQUERQUE, N.M. – Seniors at Manzano Mesa Multigenerational Center say broken air conditioning has left the gym above 80 degrees during peak summer heat.
Angi Gonzales Carver said she goes to the center almost every day and now worries the heat could cancel classes for seniors, adults and kids.
The city said three HVAC roof units at the center need replacement. The city said those units are 20 years old and crews have put in one portable cooler and two fans for now.
“I have a temperature measure, and it was 88 and that was without people,” said Angi Gonzales Carver.
Carver says the center recently posted a warning sign saying staff will cancel classes and activities if the gym gets hotter than 78 degrees.
“A lot of them have to sit down and they’re they’re fanning themselves,” said Carver.
The city considers all multigenerational centers cooling centers, including Manzano Mesa. The city says it plans to add two more portable units next week while it works to restore the air conditioning.
“I mean, we, as seniors, we deserve better,” said Carver.
The City’s statement
A city spokesperson gave the following statement regarding the HVAC situation:
“The City is carrying out a planned replacement of the three HVAC roof units at Manzano Mesa Multigenerational Center, which are 20 years old. Portable cooling units support the gym and two additional portable units will be installed next week. All other areas of the facility remain fully air-conditioned and operational.”
Acres: 7,769 acres
Start Date: June 9, 2026
Location: 18 miles southeast of Quemado, NM
Personnel: 169
Containment: 100%
Cause: Lightning
Summary: Containment lines are holding, and much of the repair work is completed on the Bear Fire. The Gila Las Cruces Type 3 Incident Management Team will transfer command of the fire back to the Gila National Forest and a Type 4 Incident Commander on Wednesday morning. Firefighters will continue to patrol and secure the perimeter while repair is completed.
Remarking on the success of firefighters on the Bear Fire, Incident Commander Marcus Cornwell said, “The support from the State of New Mexico Forestry Division, local landowners, and the Village of Quemado were instrumental in helping suppress the fire. Providing firefighters access to private land and use of Quemado High School proved pivotal.”
This will be the last daily update provided by the Gila Las Cruces Type 3 Incident Management Team. Any future updates for the Bear Fire will come from the Gila National Forest.
Weather: Today’s high temperature will be in the mid 80s. Moisture moving in from the south will improve relative humidity and drop temperatures slightly. The forecast shows daily chances of thunderstorms through Friday.
Safety: A Temporary Flight Restriction is in place through this evening. If you fly, we can’t! The Gila National Forest enacted an Area Closure Order for the Bear Fire.
Evacuations: Catron County Emergency Management lifted SET status for residences within zones 2, 3 and 4 on Thursday, June 18th. For more information about the change in evacuation status, visit Catron County Emergency Management.
Smoke: Smoke may be visible in and around surrounding communities. Air quality will vary based on fire activity, weather, and wind patterns. Residents should reduce prolonged outdoor activity when smoke is present and check the Air Quality Index before recreating or working outdoors. Sensitive groups should take extra precautions to limit smoke exposure. For real-time smoke conditions, visit https://fire.airnow.gov.
Fire Restrictions: The Gila National Forest is in Stage 1 Fire Restrictions due to long term severe drought in the Gila region, increased tree mortality across the forest, and forecasted hotter, drier weather conditions. Stage 1 Fire Restrictions limit campfires on forest land to designated recreation sites and campgrounds with constructed metal fire rings. Open burning is also prohibited in the unincorporated area of Catron County and in Catron County Fire District 30.
Public Information: 2026.bear@firenet.gov
Incident Information:
Facebook: www.facebook.com/GilaNForest
InciWeb: https://inciweb.wildfire.gov/nmgnf-bear-fire
###
-
Nebraska2 minutes agoUNMC teams with Central Nebraska Health Departments to assess needs, test water after March wildfires
-
New Hampshire12 minutes agoMasked men with baseball bats terrorize 12-year-old during NH home invasion
-
North Carolina17 minutes agoHenri Veesaar’s North Carolina exit proves to be costly beyond belief
-
New Jersey17 minutes ago8 Somerset County Cops Named In ‘Major Discipline’ Report Released By NJAG Office
-
New Mexico24 minutes agoFeds allowed millions of fentanyl pills to ‘walk’ on New Mexico streets: DEA Whistleblower
-
North Dakota32 minutes agoFinding a hero: Efforts to identify North Dakota soldier Irvin C. Ellingson’s remains took years
-
Ohio39 minutes agoIs Ohio at the Great American State Fair? Latest as some states opt out
-
Oklahoma42 minutes agoWoman hospitalized after house fire in northeast Oklahoma City
