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To tip or not to tip? Here’s what Hawaii food industry workers suggest

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To tip or not to tip? Here’s what Hawaii food industry workers suggest


HONOLULU (HawaiiNewsNow) -These days, it seems like tipping options at fast food restaurants and other over-the-counter establishments are becoming more and more common. You order something to go, you get ready to pay, when a screen appears, asking for a tip.

Hawaii News Now asked a few customers at the Kuhio Food Hall in Waikiki what they would do when faced with this request.

“No, it doesn’t matter (if it’s takeout of sit down),” said Hank Ravestein. “I tip 15%.”

Ernest Lee has a different perspective.

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“If I am standing ordering my meal and get my meal and going to sit down, then typically, it’s not tipped,” he said.

Mike Palmer, a board member of the Hawaii Restaurant Association and the owner of the Kuhio Food Mall in Waikiki, said tipping depends on the situation.

“So I just tell people do what you are comfortable with — if you don’t want to tip, don’t tip, if you get great service and encourage that person behind the counter, you know they are working hard for their money,” Palmer said.

Palmer added that while so many are stuck with tipping based on percentages, there are other options, especially when it comes over-the-counter service.

“On almost every tipping system that has that option, people don’t realize, they think they have to automatically put in 15 to 20, 25%, but there is usually an option on those screens like ours says you hit ‘other,’ you tip a custom amount — 50 cents, a dollar, whatever,” Palmer said.

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He said that no matter the circumstance, a customer should not feel obligated to tip for mediocre or bad service.

Instead, base it on the service provided and consider this: “A lot of times, counter service people are not the highest compensated in the industry and I think personally, it’s a great way to stimulate the economy by giving people an extra buck or two.”

For Andrew Thomas, a server at the food mall, getting a tip is always appreciated but not expected.

“I just expect people to know that if they want to go ahead and, it makes my day and I just give them my service, whether they tip or not,” Thomas said.

And that’s a tip on tipping that is definitely something to think about.

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Hawaii’s ‘Tokyo Toe’ honored outside Honolulu Hale

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Hawaii’s ‘Tokyo Toe’ honored outside Honolulu Hale


HONOLULU (KHON2) — Spirits were high for the University of Hawaii Night outside of Honolulu Hale on Thursday, Dec. 18.

A special member of the UH football team was honored by the mayor. Even though it is called University of Hawaii Night, Honolulu Mayor Rick Blangiardi had one team in particular that he wanted to give praise to.

“We’re here tonight especially for the football team, given the great winning season they’ve had. But I really want to include the coaches in that, coaches never get enough credit,” Blangiardi said.

The star of the show was UH’s kicker, who is commonly known as the “Tokyo Toe,” who was honored with a proclamation that declared Dec. 18 as Kansei Matsuzawa Day.

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“Consensus all-American, first in the school’s history, all of this deserves celebration,” Blangiardi said. “Kickers have always been my favorite guys, but this guy here is off the charts. You got to give him credit where credit is due, you know?”

The all-American kicker stayed humble despite the accolades and said he could never have done it without the local community.

“Because of the coaches, because of my teammates, that’s the biggest reason why I am here right now, so I want to appreciate everybody supporting me throughout my journey,” Matsuzawa said.

Hawaii’s athletic director had some good news in terms of the Rainbow Warriors being televised in the islands for fans who prefer to watch the games at home.

“Pay per view is a thing of the past, we’re not going to have that any longer, I’m committed to that, and we’re certain about that,” UH athletics director Matt Elliott said. “We are in the process of working on what is the next phase of our media rights deal, so, waiting for the Mountain West to finish their job, which is to figure out the national rights and partners, and then we’ll turn our focus on the local rights.”

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Matsuzawa will take the field as a Warrior one last time against the University of California on Christmas Eve in the Sheraton Hawaii Bowl.



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I flew to the ‘least touristy’ island in Hawaii on a 9-passenger plane. I’d only suggest this trip to certain travelers.

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I flew to the ‘least touristy’ island in Hawaii on a 9-passenger plane. I’d only suggest this trip to certain travelers.


Often described as Hawaii’s “least touristy” island, Molokai hosted around 30,000 visitors in 2024, a minuscule percentage of the millions of tourists who came to our state.

Home to about 7,400 residents, much of the island’s land remains dedicated to agriculture, cultural preservation, and rural areas.

The island has no big-box resorts, not much nightlife, no permanent traffic lights, and limited visitor infrastructure. The tight-knit community has historically resisted large-scale tourism to protect its slower pace of life.

Until 2016, travelers could reach Molokai by ferry from my hometown of Lahaina, but the service was discontinued due to competition from commuter air travel and declining ridership, Maui News reported.

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Today, small commuter planes are the only way to access the island.

I paid $190 for my round-trip ticket from Maui, and the turbulent 20-minute flight quickly made it clear to me why this trip isn’t for everyone.





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Hawaii agencies unite to stop illegal fireworks | Safe 2026

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Hawaii agencies unite to stop illegal fireworks | Safe 2026


On New Year’s Eve 2025, Honolulu witnessed one of the most devastating illegal fireworks incidents in Hawaii’s history.

It was a neighborhood celebration that turned tragic, claiming the lives of several residents and leaving many others with life-altering injuries.

In this special “Safe 2026: Stop Illegal Fireworks” news forum, KHON2 brought together the key agencies and voices who are working to stop incidents like that from happening again.

The conversation will shed light on the dangers of illegal fireworks — and the united effort to ensure that the 2025 Aliamanu fireworks tragedy is never repeated.

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Be part of the conversation with these special guests:

  • Honolulu Mayor Rick Blangiardi
  • Honolulu Police Department Interim Chief Rade Vanic
  • Hawaii Department of Law Enforcement Director Mike Lambert
  • Deputy Honolulu Prosecutor Mike Yuen

Together, we will examine what went wrong, what’s being done to strengthen enforcement and how we can all help our communities stay safe this New Year’s Eve.



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