Hawaii
Sandwich Isles Communications Broke The Law When It Cut Services To Hawaiian Homelands
Sandwich Isles Communications violated state laws and its obligations to its customers when it cut telephone and broadband services earlier this month without ample warning and is likely to face penalties for abandoning its services, according to testimony Monday before the Hawaii Public Utilities Commission.
Sandwich Isles’ President Al Hee was in the hot seat for much of Monday’s six-hour hearing to determine if the company broke the law when it gave its customers just a week’s notice that service could be terminated in late May. Its customers were given even less notice when services were actually cut in early June.
State and federal laws as well as Sandwich Isles’ certificate of authority, which allow it to operate in the state, require at least 30 days notice.
“There’s no doubt that we did not conform with the certificate of authority,” Hee said in his closing arguments.

The impact to Hawaiian homeland beneficiaries in Kahikinui on Maui and Puukapu on Hawaii island were particularly significant. They are far from areas that have cell service, and the shutdown of telephone services presented safety issues when households were unable to contact emergency services.
Hee argued that state and federal authorities should have been aware of the impending shutdown because Sandwich Isles has been losing money for at least the last four years. He blamed decisions made by the state Department of Hawaiian Home Lands to allow other carriers to operate on homesteads, thereby shrinking Sandwich Isles’ customer base.
State regulators and attorneys for the consumer advocate didn’t seem to buy that.
“There’s a lot of finger pointing going on, but I don’t hear a lot of accountability for this error,” Scott Boone, a state attorney representing the consumer advocate, said.
The PUC is expected to issue a written order that lays out what penalties, if any, Sandwich Isles will face and what the next steps will be to address the ongoing service disruption, PUC Chairman Leo Asuncion said.
Hee argued that the Hawaiian Homes Commission, and not the PUC, has jurisdiction in a case like this involving a provider on Hawaiian homelands. He also contended that the rules the commission was operating under didn’t apply to a company like Sandwich Isles, which was initially created to be the only company that serviced homesteads in rural areas.
But over the years, DHHL opened the way for other telephone and broadband providers to hook up people on homelands. Hee believes that lead to the financial ruin of his company.


The company defaulted on more than $130 million in federal loans, and a federal court entered a monetary judgment against it in 2020. That same year, the Federal Communications Commission fined Hee $50 million for violations related to fraud, charges that sent Hee to federal prison in 2016.
But what really did in Sandwich Isles, according Hee, was a recent bid by Hawaiian Telcom to acquire the conduits that bring connectivity to homes without also acquiring the equipment necessary to actually plug in those households. Because that equipment is still owned by Sandwich Isles, the company had a duty to provide services to its customers despite its financial straits.
Waimana Enterprises, Sandwich Isles’ parent company, also put in a bid for the conduits but lost to Hawaiian Telcom. Under questioning by commissioners, Hee implied that Sandwich Isles and Waimana are no longer responsible for people on homelands.
“If no one is truly interested in doing it other than Sandwich Isles and Waimana, that’s not our kuleana,” Hee said. “We’re not the people responsible for those Hawaiians out there that don’t have services. We were the solution.”
Boone’s questions focused on public safety concerns DHHL raised in written responses to the PUC’s subpoenas. Some households may not be able to dial 911 because their landlines and internet are down and they are out of the range of cell service.
Boone asked Hee if anyone at Sandwich Isles researched which of their customers would still have access to internet if their phone lines were cut. Hee said the company had not.
“We terminated service because we ran out of money. We didn’t research anything,” Hee said.
Hee said several times during the hearing that he wasn’t able to provide specific answers because he did not participate in the day-to-day operations of Sandwich Isles. All of its remaining 25 to 30 employees were terminated June 1, according to Hee.
Under questioning from Boone, Hee said the areas he knew that had lost voice services included Kahikinui on Maui, Puukapu on Hawaii island, parts of Molokai, and areas of Kauai. Hee also said that DHHL offices as well as Sandwich Isles’ other clients like the U.S. Coast Guard and Target still have service because of contractural obligations with those entities.
Caroline Ishida, the PUC’s chief counsel, wanted more specifics on where there are service outages, as well as where households may still have connectivity because they were not automatically disconnected yet.
“Does anyone out in the world know where those services are if you don’t know?” Ishida asked.
“I don’t know,” Hee said.


Ishida also asked if Sandwich Isles would refund customers who still paid their bills even while their services were down.
“Absolutely, no question about it,” Hee said.
The interactions between Hee and the PUC heated up once the commissioners had their turn to ask questions.
In one exchange, Hee said Sandwich Isles could restart services if the PUC could ensure it starts gaining revenue.
“If we order you to restart service, do you have the financial and personnel and technical capacity to perform that restart of service?” Commissioner Colin Yost asked.
“As long as that order has money attached to it, yes,” Hee said.
Commissioner Naomi Kuwaye pressed Hee on how much financial assistance Sandwich Isles’ parent company, Waimana Enterprises, is able to provide the beleaguered telecommunications company. Hee said Waimana’s financial support has already been in the millions.
Both Kuwaye and Yost asked repeatedly why Sandwich Isles did not notify its customers in advance that they would lose service, and asked Hee if he understood that Sandwich Isles’ certificate of authority required that.
“That’s what you got, and there are rules established that govern what happens under a COA. You are not disputing that,” Yost said.
“I am not disputing that,” Hee replied.

Sign up for our FREE morning newsletter and face each day more informed.
Hawaii
Former teammates will square off as coaches for Hawaii and Cal in the Hawaii Bowl
HONOLULU — A pair of former college teammates will face off when Hawaii takes on California in the Hawaii Bowl on Wednesday.
Hawaii coach Timmy Chang and Cal interim coach Nick Rolovich were quarterbacks at Hawaii and teammates for two seasons in 2000-01.
Chang made 50 career starts in four years, while Rolovich started 12 games over two seasons.
“I’m grateful to be here with Timmy, so much great history with us,” Rolovich said on Monday.
He pointed out that the 15,000-seat Clarence T.C. Ching Athletics Complex where they’ll play on Christmas Eve sits on what previously served as the Rainbow Warriors’ practice facility, Cooke Field, where Rolovich was first introduced to Chang.
“I think that makes it even more special, that the game’s not only played in Hawaii, but played kind of right there in that spot,” Rolovich said.
Chang, in his fourth year leading Hawaii (8-4), said he and Rolovich were roommates on the road in their playing days.
Hawaii head coach Timmy Chang in the first half during an NCAA football game against Arizona on Saturday, Aug. 30, 2025, in Tucson, Ariz. Credit: AP/Rick Scuteri
“We ended up building a close bond,” he said. “I got to learn so much from this guy here, just watching him go through everything that a college student-athlete goes through, the ups, the downs. There’s so many things that I learned from Rolo. … (We were) just kids at 18 to 20, 21 years old, coming together and now look at us here. It’s special, it really is.”
Bowl-ing season
Hawaii will be making its 15th bowl appearance and its 10th in the Hawaii Bowl. The last postseason appearance for the Rainbow Warriors came in 2019, when they beat BYU in the Hawaii Bowl. They earned a bid to their hometown bowl in 2021, but were forced to withdraw due to COVID issues within the program.
Cal (7-5) will be playing its 27th bowl game. It earned bids to the LA Bowl in each of the past two seasons, but lost to Texas Tech in 2023 and UNLV a year ago. The Golden Bears are seeking their first eight-win season since 2019.
Inside the numbers
Both teams have found success passing the ball this season. Hawaii ranks ninth in the FBS in passing offense at 289.7 yards per game, while Cal’s average of 270.8 yards ranks 21st. Opponents have averaged 197.1 passing yards against the Golden Bears, the 37th best mark in the country, while Hawaii has surrendered an average of 218 yards through the air (62nd in FBS).
Cal ranks last (134th) in rushing offense at a mere 76.5 yards per game. Hawaii’s 104 rushing yards per game ranks 125th nationally.
Southpaw slingers
Both starting quarterbacks are left-handed and hail from neighboring towns on the west side of the island of Oahu. Cal’s Jaron-Keawe Sagapolutele, who has passed for 3,117 yards with 20 total touchdowns, is a true freshman from Ewa Beach, while Hawaii’s Micah Alejado calls Kapolei his hometown. The redshirt freshman has logged 2,832 yards through the air and tallied 22 total TDs.
All-Americans
Cal defensive back Hezekiah Masses and Hawaii placekicker Kansei Matsuzawa each received All-America recognition for their respective senior campaigns. Masses recorded five interceptions, 18 passes defended and 43 tackles en route to an AP second-team selection, while Matsuzawa converted 25 of 26 field goals and all 37 of his extra-point attempts to earn AP first-team honors.
Change at the top
Rolovich was named interim coach after Justin Wilcox was fired on Nov. 23. Just six days after the coaching change, Cal upset then-No. 21 SMU 38-35 with Rolovich at the helm. On Dec. 4, the school announced the hiring of Oregon defensive coordinator Tosh Lupoi as the program’s coach. Rolovich will remain on staff for the Golden Bears as quarterbacks coach and assistant head coach.
Hawaii
Hawaii Bowl attendees advised to take public transit to avoid traffic, parking
HONOLULU (HawaiiNewsNow) – Planning to go to the Hawaii Bowl? City leaders are encouraging fans to utilize public transportation.
The Hawaii Bowl will take place Christmas Eve in front of a sold-out crowd at the University of Hawaii at Manoa’s Clarence T.C. Ching Athletics Complex.
Kickoff is set for 3 p.m.
To help attendees get to and from the game, the city Department of Transportation Services (DTS) is ramping up bus services that connect Skyline’s Ahua Lagoon rail station and the UH Manoa campus.
“We want fans focused on the game, not on traffic or parking. TheBus and Skyline offer the safest and easiest way to get to UH Manoa and back home to celebrate the holiday with family,” Mayor Rick Blangiardi said.
Regular TheBus U Line service (Ahua Lagoon Drive Skyline Station–UH Manoa via the H-1 Freeway) will operate throughout the day.
To improve travel for game attendees, DTS will also run additional U Line service every 15 minutes between 12:15 p.m. and 2:45 p.m.
Along with the U Line and Skyline, the A Line (Ahua Lagoon Drive Skyline Station – UH Manoa) will be running regular weekday service between the Ahua Lagoon Drive Station and Sinclair Circle at UH Manoa.
Fans can also reach UH Manoa on Routes 1, 1L, 4, 6, and 13.
DTS encourages riders to plan ahead using the Transit App to map out routes, check arrival times, and stay on top of travel options.
Regular fares will be in effect for Skyline and TheBus. All annual and monthly fares are valid for Skyline and TheBus.
Copyright 2025 Hawaii News Now. All rights reserved.
Hawaii
Hawaii’s Millennials juggle unaffordable housing, other economic obstacles | Honolulu Star-Advertiser
-
Iowa1 week agoAddy Brown motivated to step up in Audi Crooks’ absence vs. UNI
-
Maine1 week agoElementary-aged student killed in school bus crash in southern Maine
-
Maryland1 week agoFrigid temperatures to start the week in Maryland
-
New Mexico7 days agoFamily clarifies why they believe missing New Mexico man is dead
-
South Dakota1 week agoNature: Snow in South Dakota
-
Detroit, MI1 week ago‘Love being a pedo’: Metro Detroit doctor, attorney, therapist accused in web of child porn chats
-
Health1 week ago‘Aggressive’ new flu variant sweeps globe as doctors warn of severe symptoms
-
Maine7 days agoFamily in Maine host food pantry for deer | Hand Off