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Listen: Denver call taker saves life with 3-hour 911 call

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Listen: Denver call taker saves life with 3-hour 911 call


DENVER (KDVR) — In a metropolis as massive as Denver, 911 dispatchers cope with hundreds of calls each single day. However any dispatcher will inform you there are specific calls that keep on with them. 

For Asisha Milton, that decision got here in April of 2021, and it got here from practically 800 miles away.

“I’m in Tucson, Arizona, and my husband left this morning for Denver,” mentioned the girl on the opposite finish. “He’s in Denver proper now, however he’s had a stroke. He’s within the automobile, however he doesn’t know the place he’s, and I don’t know what to do.”

Milton was in a position to attain that man, named Cliff, on his cellphone, however was unable to seek out out the place he was.

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“He couldn’t inform me any data,” Milton mentioned. “He couldn’t do the straightforward issues that I ask him to do. I requested him to hold up and name 911 so we may get a greater location, and he couldn’t do it.”

Milton’s Supervisor, Tyler Rebbe, reached out to Denver Police to request a cellphone ping, which was rapidly activated. However since Cliff wasn’t the one making the 911 name, the accuracy was hit and miss. 

“We knew he was in Denver,” Rebbe mentioned. “The unlucky factor was that the radius for that ping was a few mile extensive. In that state of affairs in the course of Denver, that’s a whole lot of locations, a whole lot of streets to verify. It was positively a needle in a haystack state of affairs.”

Denver Police Sgt. Tony Lopez Jr. rapidly assembled a workforce of officers and started a grid search, going block by block in the course of the night time within the neighborhoods surrounding thirteenth Avenue and Quebec Avenue.

In the meantime, Milton tried relentlessly to get Cliff to hold up and name them as a substitute, or to click on on textual content messages that will reveal his location.

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Milton additionally requested him to honk his horn or sound his automobile alarm, however she says Cliff was unable to carry out any of these duties. 

Roughly three hours into the decision, Denver Law enforcement officials discovered him close to eleventh Avenue and Dahlia Avenue. They referred to as an ambulance to take him to the hospital. 

“I used to be ecstatic. I used to be so glad that we discovered him. I needed to cry. I didn’t, however I needed to,” Milton mentioned. “After I received off the cellphone my coworkers clapped and gave me a standing ovation, in order that was good.”

Milton has no thought what Cliff appears to be like like and informed us that’s the exhausting a part of the job: They not often meet and even know what occurs to callers.

On this case, if she ever will get the prospect to satisfy Cliff, “I’d simply wish to give them a hug,” Milton mentioned.

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What are the indicators of a stroke?

Name 911 in the event you suspect somebody is having a transient ischemic assault (TIA) or stroke. The acronym FAST is a simple option to bear in mind among the frequent warning indicators of a stroke.

  • Face drooping
  • Arm weak point
  • Speech issues
  • Time to name an ambulance

When you must name 911

Denver 911 needs you to name them for the next causes:

  • Cease a Crime
  • Report a Fireplace
  • Save a Life

In case you do must name 911, count on the decision taker to ask particular questions. For extra on what to anticipate when calling 911 for various emergencies click on right here. 

Denver’s 2022 911 academies

Like most 911 facilities throughout the nation, Denver has open positions for each technicians who take calls and dispatchers who communicate with legislation enforcement responding to emergencies. Denver is at present taking candidates for an Emergency Communication Technician (ECT) academy in June.  

Andrea Webber mentioned the division hopes to have 15 potential name takers attend coaching, which runs from late June via November.

A coaching academy for dispatchers will likely be held in October. Denver 911 at present has 144 positions. About half of these positions function as ECTs answering calls.

If this story resonated with you and also you wish to study extra about profession alternatives with Denver 911 communications Heart, textual content Join911 to 720-463-1414.

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Denver, CO

Mother, two toddlers identified in fatal Morgan County off-road vehicle crash

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Mother, two toddlers identified in fatal Morgan County off-road vehicle crash


A 22-year-old mother and her two young children were killed in a crash between an off-road vehicle and a pickup in Morgan County on Wednesday.

Destiny Mena and her sons Benjamin and Isaiah were passengers in a Polaris RZR that ran a stop sign and crashed into a pickup truck about 3:30 p.m Wednesday at the intersection of County Road C and County Road 31, 20 miles south of Brush.

Mena, Benjamin, Isaiah and the 22-year-old driver, who has not been identified, all died in the crash. The pickup driver was seriously injured, according to the Colorado State Patrol.

Mena and her sons were identified in a verified GoFundMe created to raise money for their funeral expenses. State Patrol officials said one of the boys was 2 years old and the other was 1 year old.

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“Our family is trying to wrap our heads around this sudden and shocking loss, we are asking for support to cover funeral costs and lessen the financial burden of not only having to lay one loved one to rest but three,” organizer James Medina wrote on the page.

This is a developing story and may be updated.

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Denver, CO

2 injured, at least 3 homes damaged in dozens of Fourth of July fires in the Denver metro area

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2 injured, at least 3 homes damaged in dozens of Fourth of July fires in the Denver metro area


There was a lot of fire activity on the Fourth of July and overnight into Friday in the Denver metro area. Fire crews responded to dozens of fires, including several house fires and grass fires. 

South Metro Fire Rescue crews responded to 50 fires between 6 p.m. Thursday and 6 a.m. on Friday. Most of the fires involved grass or mulch and most were caused by fireworks, according to fire investigators. 

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The grass fire burning near East Quincy Avenue and South Bellaire Circle was reported just before 6 a.m. Friday.

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The grass fire burning near East Quincy Avenue and South Bellaire Circle was reported just before 6 a.m. Friday and burned approximately 150 feet by 150 feet of grass. Witnesses reported hearing a loud firework boom followed by smoke and flames. Crews found a firework on the trail that separated the fire down the middle. Exactly what caused that fire is being investigated. 

One adult was seriously injured and one child suffered minor injuries in separate fireworks incidents, according to fire crews. Both were treated and transported to the hospital.  

Firefighters in the Denver Fire Department responded to a house fire at 52nd and Altura Street just before midnight. Firefighters battled the fire that spread to the neighboring home.    

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Firefighters in Denver rushed to two homes burning at 52nd and Altura on the Fourth of July. 

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Denver Fire Department


There were no reported injuries in that fire but the families were displaced. What caused the fire is being investigated.   

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CBS News Colorado’s helicopter flew over the damage from the house fires at 52nd and Altura in Denver. 

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The Denver Fire Department told CBS News Colorado that crews responded to a total of five house fires overnight however it was unclear whether all five suffered damage. 

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Crews also responded to 119 trash and weed fires on the Fourth of July through Friday morning. 

West Metro Fire Rescue responded to 29 fires between 6 p.m. Thursday to 2 a.m. Friday. A majority of those fires were fireworks-related. One of those was a structure fire where the family improperly disposed of spent fireworks, throwing them into a trash can in the garage, causing minor damage. 

Fire crews issued a reminder that the fire danger is high in that district patrolled by West Metro Fire Rescue and expected to remain high for the next several days. 

Aurora Fire Rescue crews rushed to a fire at a multi-family structure near the 100 block of South Sable Boulevard about 10 p.m. on Thursday. When they arrived, they found heavy fire on the back side of the structure extending into the attic space. Four units sustained heavy damage in the fire. 

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CBS News Colorado’s helicopter flew over the fire damage to the multi-family units on South Sable in Aurora. 

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One person suffered minor injuries and was rushed to the hospital. What caused the fire is being investigated. 

In Fort Collins, Poudre Fire Authority crews rushed to a garage fire burning at a home in the 600 block of Hanna Street just before 1 a.m. Friday. When crews arrived, they found the attached garage engulfed in flames. One person inside the home was able to escape unharmed and crews rescued a dog that was inside. What caused that fire is being investigated. 

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  In Fort Collins, Poudre Fire Authority crews rushed to a garage fire burning at a home in the 600 block of Hanna Street just before 1 a.m. Friday.

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Denver, CO

Scooters, construction waste, a couch — Denver park rangers find plenty in Cherry Creek and the South Platte

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Scooters, construction waste, a couch — Denver park rangers find plenty in Cherry Creek and the South Platte


When Alex Williams starts his shift as a senior Denver park ranger, he rarely knows where the day will lead.

“I just, earlier this morning, found what looks like a whole apartment that was just dumped on the South Platte,” he said Monday as he drove through downtown Denver. “There’s an organ. There’s a couch.”

His usual patrol route for the Denver Department of Parks and Recreation takes him along segments of the South Platte River and Cherry Creek trails. He collects dumped trash, reports electric scooters he finds submerged in the water, and offers garbage bags and socks to people living in encampments before directing them elsewhere.

Denver’s park system is made up of about 20,000 acres of parkland, including more than 250 urban parks and over 80 miles of trails in the city. In such a large system, Williams and about 65 other rangers have amassed anecdotes about strange — and even risky — encounters in their assigned districts throughout the city and county.

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And then there are the oddities they find in the waterways.

The list of anomalies removed from Cherry Creek alone include a wheelbarrow and a hairless guinea pig — a pet that escaped its owners on the trail, said Parks and Recreation spokesperson Stephanie Figueroa. The guinea pig was found alive.

Last week, Williams, 36, helped extract a moped from the creek.

“It’s pretty common to see something like that,” he said.

Sometimes, an abandoned vehicle turns out to have been stolen, Williams said. Rangers look up its license plate or vehicle identification number to confirm. Other times, it’s been ravaged for parts, and the remains are left in a local park.

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When rangers find Lime and Lyft electric scooters in Cherry Creek — a frequent occurrence — they report the locations through a phone app that alerts company technicians to collect them.

A Lime electric scooter rests on the sandy base of Cherry Creek along the Cherry Creek Trail in Denver on Tuesday, July 2, 2024. (Photo by Zachary Spindler-Krage/The Denver Post)

Homeowners and contractors also have a habit of dumping construction materials in these public spaces.

“With waste fees and landfills being what they are, it’s just enticing to dump it wherever it seems convenient,” Williams said. “Often, that’s a secluded part of the trails district or another park.”

At the start of July, he was finishing his final week of medication — a cautionary measure after he was poked by a needle. It was hidden in a blanket that he came in contact with during a hazardous materials cleanup in the undergrowth along the Cherry Creek Trail.

“The risks of the job,” he sighed.

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On Monday morning, Williams sat behind the wheel of his park ranger car, its lights flashing. In the back seat, park ranger manager Jodie Marozas, 41, was ready for anything they might encounter — with a baton, a can of pepper spray, a flashlight and a radio on her belt, along with naloxone in her bag (to reverse opioid overdoses) and a pocket knife in her cargo pants.

As Williams merged onto the tight path at a junction of the South Platte River and the Cherry Creek trails, he greeted cyclists through his open window. There, he’s a familiar face. Several passersby stopped to chat.

He quickly spotted a violation in Confluence Park: a man throwing a ball to his off-leash dog in the water. Williams recognized him as a repeat offender.

Rangers enforce dozens of park-specific statutes, including rules regulating off-leash dogs, dumping, fireworks, fires and more. They follow a progressive compliance model, leading with education before taking further steps: a written warning, then citations, with fines that can increase.

Williams and Marozas approached the dog owner, who immediately began arguing and cursing. Saying he was a lawyer from Maine, he continued tossing the ball to his dog as Marozas tried to write him a citation. Finally, he put his pet on a leash, yelling as he stormed away.

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“Usually, people that are breaking park rules aren’t very happy seeing us,” Marozas said. “In those situations, yeah — that is kind of the reaction we get.”

She emphasized the importance of de-escalation tactics because aggressive interactions aren’t uncommon for rangers. They learn Krav Maga, a self-defense-oriented martial art, with eight hours of training required annually.

Recently, a person chucked a scooter at a ranger, which caused a shoulder injury, Williams said.

“We get yelled at. We get called the meanest things you can imagine,” he added.

During the summer, parkgoers wade into the water at Confluence Park — though, “technically, you’re not allowed to swim in any of the waterways,” Williams said. “I’ll always tell the folks here that the water quality is not particularly good.”

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For years, city officials have warned residents about potential exposure to contaminants and other risks, including E. coli, in the river.

In Williams’ opinion, the ideal ranger needs to be outgoing. On a daily basis, he interacts with people from all walks of life, including those experiencing homelessness.

On the Cherry Creek Trail, rangers ask people camping underneath the bridges to relocate because they’re in areas considered closed, in part for safety.

Periodically, rangers have to alert people in encampments about the U.S. Army Corp of Engineers’ scheduled flushes of the Cherry Creek Reservoir, which can potentially leave them stranded, or worse, when the trail floods.

During his patrol, Williams approached a man sitting in a chair under an overpass, his backpack and rolling suitcase at his side.

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Next to him, a sign read: “No overnight camping.”

After Williams informed the man that it’s a closed area, he offered him a bottle of water.

“Is it Fiji?” the man responded, before gathering his belongings.

A foam cup floats down Cherry Creek as a tent sits on the rocks beneath a bridge along the Cherry Creek Trail in Denver on Tuesday, July 2, 2024. (Photo by Zachary Spindler-Krage/The Denver Post)
A foam cup floats down Cherry Creek as a tent sits on the rocks beneath a bridge along the Cherry Creek Trail in Denver on Tuesday, July 2, 2024. (Photo by Zachary Spindler-Krage/The Denver Post)

Several spots on the waterways are considered “problem areas,” or places with high numbers of violations, such as Creekfront Park near Larimer Square.

Half a dozen men slept on benches or listened to music throughout the park. Marozas approached a person who was holding a glass pipe to warn him about two violations: public marijuana use and glass. But for the most part, the pair of rangers conducted welfare checks.

“When we’re talking to the unhoused community, it’s not because we’re harassing them. It’s typically because we’re giving them resources,” Williams said. Along with water, his team passes out socks. Rangers give out beanies and hand warmers during the winter.

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To Denverites who use local parks and trails, Marozas reminds them: “Take pride in the space that you use.”

And also, she says, laughing: “There isn’t a dog poop fairy.”

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