California
Wednesday, April 27, 2022
Inmate Overdose Deaths Fell 58% After Begin Of New California Program: The spiraling variety of overdose deaths and hospitalizations amongst California jail inmates fell dramatically through the first two years of a program that makes use of prescription drugs to deal with extra incarcerated addicts than any such program within the nation, officers mentioned Tuesday. Learn extra from AP.
Nurses’ Union, Hospital Start Talks As Strike Continues: About 5,000 nurses at Stanford Hospital and Lucile Packard Kids’s Hospital remained on the picket line as leaders started the primary day of negotiations because the begin of the strike. Union leaders and hospital officers have been tight-lipped concerning the closed-door bargaining. Learn extra from the Bay Space Information Group. Scroll down for extra on the strike.
Beneath, take a look at the roundup of California Healthline’s protection. For as we speak’s nationwide well being information, learn KHN’s Morning Briefing.
Los Angeles Occasions:
Kamala Harris Is Prescribed Antiviral Drug After Testing Constructive For Coronavirus
Vice President Kamala Harris on Tuesday grew to become the best rating official within the Biden administration to check optimistic for the coronavirus however was not experiencing signs, her workplace mentioned. The vp was in California final week and has not had any current contact with President Biden and a lot of the White Home employees, her workplace mentioned. She returned to Washington on Monday. (Bierman, 4/26)
Bay Space Information Group:
CDC Research Finds Three In 5 In U.S. Have Had COVID-19
A research Tuesday by the Facilities for Illness Management and Prevention signifies three out of 5 Individuals have been contaminated with the virus that causes COVID-19, up from one in three total final fall, indicating how simply the omicron variant unfold by means of the nation over the winter. The research additionally discovered youngsters have been extra more likely to have been contaminated than older adults, with the speed amongst youngsters rising from lower than half final fall to 3 out of 4. (Woolfolk, 4/26)
The Washington Publish:
Fauci Says U.S. Is Out Of Coronavirus ‘Pandemic Part’
The US is lastly “out of the pandemic section,” the nation’s prime infectious-disease knowledgeable mentioned Tuesday, as instances and hospitalizations are notably down and masks mandates are all however gone. Whereas infections are nonetheless spreading — with a mean of over 50,000 new instances per day as of Tuesday — the nation is way from the peaks of the pandemic, when each day counts surpassed 1 million. Restrictions, too, are easing as many Individuals look like placing the pandemic behind them. Masking necessities have been lifted throughout a lot of the nation, and officers stopped imposing a federal masks mandate in transportation settings after a decide struck down the requirement. “We’re actually proper now on this nation out of the pandemic section,” Anthony S. Fauci, President Biden’s chief medical adviser, mentioned Tuesday on PBS’s “NewsHour.” (Pietsch, 4/27)
PBS NewsHour:
Dr. Fauci On Why The U.S. Is ‘Out Of The Pandemic Part’
As COVID instances start to select up throughout the U.S. the Facilities for Illness Management and Prevention on Tuesday mentioned that three out of each 4 youngsters have been contaminated by COVID. This comes because the White Home moved to make Paxlovid drugs, which may scale back critical sickness, extra broadly accessible. Dr. Anthony Fauci, President Biden’s chief medical adviser, joins Judy Woodruff to debate. (4/26)
VC Star:
COVID-19 Transmission Reveals Modest Rise In Ventura County
COVID-19 infections are rising once more in Ventura County, a modest enhance that’s not more likely to come near rivaling earlier surges, a county public well being official mentioned Tuesday. The county reported 424 infections during the last week, a achieve of about 26% achieve over the earlier week. State knowledge launched Tuesday present the county’s an infection fee rose to five.8 instances per 100,000 folks, in contrast with to five.1 instances reported Friday. The metric is calculated on an eight-day lag, that means real-time numbers may very well be larger. (Kisken, 4/26)
CapRadio:
Interview: What Wastewater Samples Inform Us About COVID-19 Unfold In Sacramento
Whereas COVID-19 case numbers and hospitalizations are comparatively low proper now in California, the case fee is choosing up barely as a result of omicron subvariants. However are the variety of optimistic exams actually one of the best ways to find out the extent of virus locally? Many consider that testing wastewater is a greater possibility that’s extra correct and extra fast. (White, 4/26)
Los Angeles Occasions:
Musicians On Edge About Touring As COVID Charges Rise Once more
On the drive again from the primary weekend of this yr’s Coachella Valley Music and Arts Competition, Liz Sánchez felt extra run-down than common. Sánchez, an L.A. resident in her mid-20s, mentioned that as she first walked by means of the gates to see headline acts like Harry Types and Billie Eilish, she felt nervous about returning to crowded music festivals, even out of doors ones. “After listening to about Coachella lifting all of its COVID-19 restrictions, I nearly offered my ticket,” she mentioned. “My pals have been decided to go, although. Nobody gave the impression to be apprehensive about getting COVID-19.” (Brown, 4/26)
Sacramento Bee:
Wholesome Davis Collectively To Quickly Finish COVID-19 Testing Community
An formidable public well being collaboration between town of Davis, different Yolo County cities and UC Davis plans to close down testing operations this summer season. When it does, it’ll conclude an almost two-year venture that has been lauded for giving the area one among California’s most strong applications for monitoring COVID-19 unfold and limiting outbreaks. (McGough, 4/26)
Modesto Bee:
Foster Farms, Temp Businesses Fined Over COVID-19 Sick Depart
State labor regulators are fining Foster Farms and staffing businesses with which the corporate labored nearly $3.8 million for failing to let non permanent staff know that they had supplemental paid sick go away accessible for COVID-19. The ruling introduced Tuesday by the California Labor Commissioner’s Workplace impacts nearly 3,500 workers who labored on a brief foundation on the Foster Farms processing plant in Livingston, in Merced County. (Sheehan, 4/26)
Los Angeles Occasions:
Foster Farms, Temp Businesses Fined $3.8 Million Over Sick Pay
Foster Farms and three non permanent staffing businesses have been fined a complete of $3.8 million for failing to tell almost 4,000 non permanent staff of their COVID-19 supplemental paid sick go away, California state officers mentioned Tuesday. Foster Farms, one of many West Coast’s largest poultry producers, together with Human Bees Inc., Viking Staffing CA LLC and Marcos Renteria Ag Providers Inc., didn’t inform almost 3,500 non permanent staff who have been employed to fill positions left empty by COVID-19 outbreaks that they have been eligible to be paid in the event that they or a member of the family contracted the coronavirus and have been compelled to overlook work, in line with the California Division of Industrial Relations. (Martinez, 4/26)
Los Angeles Occasions:
Disneyland Drops One Of Its Final Masking Necessities
Disneyland will not require most guests to put on a masks after dropping one among its final remaining mandates. Guests to the park had been required to put on masks in enclosed transportation settings. Now, guests who take the bus from the Toy Story Parking Space or the monorail from the Downtown Disney District can choose to unmask through the experience. (Choi, 4/26)
The New York Occasions:
Vaccines For Younger Kids Delayed By Incomplete Knowledge, F.D.A. Official Says
The Meals and Drug Administration has not but cleared a coronavirus vaccine for youngsters below 5 as a result of the vaccine producers haven’t completed their functions for authorization to distribute doses, a prime official on the company steered on Tuesday. The official — Dr. Peter Marks, who oversees vaccine regulation for the F.D.A. — mentioned the company will launch a schedule this week for outdoor knowledgeable assessment of vaccines for the nation’s 18 million youngsters youthful than 5. That’s the solely age group nonetheless not eligible for coronavirus vaccination. (LaFraniere, 4/27)
FiercePharma:
Lawmakers Ask FDA To Lay Out Plans For Reviewing COVID Vaccines For Younger Kids
Despite the fact that most individuals within the U.S. have been eligible for COVID-19 vaccines and boosters for fairly a while, youngsters below 5 nonetheless haven’t got vaccine choices. Now, lawmakers are asking the FDA to put out its plans on this age group—and tackle a perceived delay for Moderna’s product. Yesterday, Congress’s Choose Subcommittee on the Coronavirus Disaster despatched a letter (PDF) to FDA Commissioner Robert Califf, M.D., requesting a briefing on the standing of COVID-19 vaccines for the below 5 age group. (Becker, 4/26)
NPR:
Pfizer Asks FDA To Authorize Booster Photographs For Youngsters Ages 5 Via 11
Kids ages 5 by means of 11 who’ve acquired two photographs of the Pfizer COVID-19 vaccine could quickly be eligible for a booster. That is if the Meals and Drug Administration agrees to a request made Tuesday by pharmaceutical corporations Pfizer and BioNTech to authorize their booster shot for teenagers on this age vary. The businesses submitted knowledge to the FDA exhibiting that the low-dose booster shot is secure for youngsters ages 5 by means of 11 and will assist shield them in opposition to omicron. Presently, boosters are solely licensed for folks ages 12 and older. (Stein, 4/26)
CIDRAP:
CIDRAP To Develop Vaccine Roadmap For Future Coronavirus Threats
New coronaviruses armed with the capability to trigger extreme human illness have gotten extra frequent, elevating the stakes for world preparedness, together with a necessity for a vaccine that would broadly shield in opposition to probably the most harmful ones, corresponding to SARS-CoV-2. To assist jump-start the method, the Heart for Infectious Illness Analysis and Coverage (CIDRAP) on the College of Minnesota introduced as we speak that it has acquired $1 million in grants from the Rockefeller Basis and the Invoice & Melinda Gates Basis to create a Coronavirus Vaccines Analysis and Growth (R&D) Roadmap. (Schnirring, 4/26)
San Diego Union-Tribune:
Jail Reform Invoice Prompted By Situations In San Diego Passes Meeting Committee
Laws aimed toward enhancing medical, psychological well being and coaching requirements for jails in California has moved one other step towards changing into regulation. Meeting Invoice 2343, authored by Assemblymember Akilah Weber, D-La Mesa, and often called the “Saving Lives in Custody Act,” received the assist of the Meeting Public Security Committee Tuesday. Weber launched the invoice in March after a scathing state audit of deaths in San Diego County jails urged lawmakers to move laws to deal with deficiencies in inmate care statewide. (Davis, 4/26)
Los Angeles Occasions:
Newsom’s ‘CARE Court docket’ Homelessness Plan Faces New Questions
Battle strains have emerged within the debate over Gov. Gavin Newsom’s far-reaching and controversial effort to offer court-ordered therapy for homeless people with extreme psychological sickness, with Democrats and native authorities officers divided despite the fact that the plan simply cleared its first legislative hurdle Tuesday. After Newsom launched his proposed Group Help, Restoration and Empowerment Court docket in March as a device to attach an estimated 7,000 to 12,000 folks to housing and behavioral well being therapy, mayors of a few of California’s most populous cities shortly endorsed the so-called CARE Court docket plan, together with a handful of organizations that characterize households with family members residing on the streets. (Wiley, 4/26)
Capitol Weekly:
California’s Stem Cell Program – Huge Cash, However Lackluster Oversight
California’s multibillion-dollar, cell and gene remedy program has a particular spot within the pantheon of the a whole bunch of presidency departments within the Golden State. It’s immune from the conventional oversight of the governor and state lawmakers. Its money — now set at $5.5 billion over the following decade — flows freely and on to the stem cell company with no inconvenient meddling by elected officers. (Jensen, 4/25)
Bay Space Information Group:
Journey Nurse Businesses Money In On Stanford Strike And Pandemic
“Flip Your Nursing Ardour into Revenue. Contact Us At present!” The recruitment plea from an employment company referred to as HSG Strike Staffing was one among many who attracted 1000’s of substitute nurses to fill positions left empty this week by the primary nursing strike at Stanford Hospital in twenty years. Crossing the picket strains comes with the promise of as much as $13,000 per week in wage plus free meals, housing and transportation. And the staffing businesses that rent them, more and more owned by personal fairness corporations, are reporting report earnings. (Krieger, 4/27)
Modesto Bee:
Modesto, Turlock Nurses Say Hospital Understaffing Is Extreme
Nurses plan to carry informational pickets Wednesday in Modesto and Turlock to verify the general public is conscious of power understaffing and excessive turnover charges at hospitals due to the COVID-19 pandemic. The California Nurses Affiliation mentioned nurses will voice their issues at Docs Medical Heart and Emanuel Medical Heart, in addition to seven different hospitals within the state which can be owned by Tenet Healthcare Corp. (Carlson, 4/26)
Stat:
Federal Antitrust Case In opposition to Sutter Well being Headed For Enchantment
The long-running federal antitrust lawsuit in opposition to Sutter Well being is getting a second wind after attorneys filed a discover of attraction Tuesday looking for to revive the case. The lawsuit appeared doomed in March when a San Francisco jury unanimously sided with the California well being system on the conclusion of a month-long trial. The decision cleared Sutter of allegations that it engaged in anticompetitive enterprise practices that drove up healthcare prices in Northern California by greater than $400 million. (Bannow, 4/26)
California Healthline:
Invoice Of The Month: After Medical Payments Broke The Financial institution, This Household Headed To Mexico For Care
The Fierro household owed a Yuma, Arizona, hospital greater than $7,000 for care given to mother and pa, so when a son dislocated his shoulder, they headed to Mexicali. The care was fast, good, and inexpensive. (Andalo, 4/27)
Orange County Register:
Acid Spill In Orange Enterprise Prompts Hazmat Response
A worker at a small aerospace enterprise in Orange by chance knocked over a 5 gallon barrel containing acid Tuesday, triggering a hazmat response from the Orange Hearth Division, officers mentioned. Orange Hearth acquired a hazardous supplies name round 3:21 p.m. and was informed the acid gassed and bubbled after the spill, Ryan O’Conner, a spokesman for the division, mentioned. The barrel contained phosphoric acid, generally used to fabricate fertilizer or as a base for glue on plane. (Antonios, 4/26)
San Francisco Chronicle:
At An Oakland Meals Distribution Website, Inflation Provides Up To twenty-eight,000 Extra Meals A Day
[The Alameda County Community Food Bank’s] operators say they’re serving 28,333 extra meals per day this month than they did final month by means of the church drive-thru and their companion businesses, and are estimating they’ll serve about 4.7 million meals by the top of April. That’s nonetheless effectively beneath this time final yr, when the meals financial institution distributed 5.4 million meals in April 2021, but in addition quite a bit larger than the identical interval in 2020 or 2019. (Narayan, 4/26)
Napa Valley Register:
Napa Opioid Security Coalition Holds City Corridor To Elevate Consciousness Of Fentanyl Poisoning
The Napa Opioid Security Coalition and the Napa County Workplace of Training held a digital city corridor assembly Thursday to boost consciousness of the hazards of the lethal opioid fentanyl, which has flooded into the USA drug market in recent times and contributed to a surge of associated deaths. (Sales space, 4/26)
The Bakersfield Californian:
Like Cooling Services, Clear Air Facilities Coming To Kern
Simply as Central Valley residents are given a spot to chill down when temperatures soar, regional air high quality officers are planning to arrange facilities the place folks can go to breathe filtered air when wildfires pollute the skies. A $5 million demonstration venture established by state laws in 2019 is anticipated to fund cell air filters to be deployed at doubtlessly a whole bunch of places throughout the valley. Candidates would come with senior facilities, libraries and faculty gymnasiums, with particular emphasis on serving medically weak populations and poor areas the place residents are much less more likely to profit from air-conditioners outfitted with filtration. (Cox, 4/26)
CapRadio:
California’s Unhealthy Air Rivals Worst In Nation, In accordance To New Research
It’s official: California cities rank excessive amongst locations with the worst air high quality within the nation. And a brand new report says that whereas car emissions have already been longtime contributors, wildfires pose a rising menace to the well being of air. The report, compiled yearly by the American Lung Affiliation, surveys air high quality throughout the nation. It discovered that 98 p.c of Californians dwell in an space with unhealthy air — an enormous soar from the nation’s common, which is about 40 p.c. (Secaira, 4/26)
CapRadio:
After Sacramento’s Deadliest Mass Capturing, Officers Plan To Ask Voters To Pay For Extra Youth Applications
Within the days following this month’s mass capturing in downtown Sacramento that left six folks useless and 12 injured, there was a shift amongst politicians and policymakers: from speak about additional police and more durable gun legal guidelines to dialog about more cash for youth applications and violence prevention. Now, metropolis officers are creating a doable poll measure that would create everlasting funding sources to assist younger folks and cease gun violence. (Mizes-Tan and Hooks, 4/26)
NPR:
Each day Aspirin To Forestall Coronary heart Assaults And Strokes May Do Extra Hurt Than Good
New steerage from the U.S. Preventive Providers Process Power says folks over the age of 60 shouldn’t begin taking each day, low-dose aspirin to stop cardiovascular occasions like coronary heart assaults or strokes. Low-dose aspirin had been a well-liked prevention measure, however as extra proof has accrued its profit has come into query. On Tuesday the duty power finalized new suggestions advising in opposition to the apply. The duty power concludes that initiating each day aspirin in adults 60 years or older has “no internet profit,” and will increase an individual’s danger of inner bleeding. (Aubrey and Stone, 4/26)
Stat:
Each day Aspirin Provides Little To No Profit For Most Adults Attempting To Forestall Coronary heart Illness, New Report Says
Taking low-dose aspirin on daily basis to stop a coronary heart assault or stroke gives little to no profit to folks with out heart problems however may as a substitute enhance the chance of harmful bleeding, a brand new report from the U.S. Preventive Providers Process Power says. For adults ages 60 and up who don’t have heart problems or aren’t at excessive danger of creating it, the duty power decided there was no profit to beginning aspirin if they don’t seem to be already on it. Amongst adults 40 to 59 years previous, the duty power, a volunteer group of medical consultants, concluded “with reasonable certainty” that there was a small internet profit to taking low-dose aspirin amongst those that have a ten% or larger danger of creating coronary heart illness in a 10-year interval. It’s as much as these people and their medical doctors to determine whether or not to take aspirin, the duty power concluded. (Cueto, 4/26)
ABC Information:
Aspirin No Longer Really helpful To Forestall 1st Coronary heart Assault, Stroke For Most Adults Over 60
For years, medical doctors beneficial folks of their 50s begin taking child aspirin on daily basis to guard in opposition to coronary heart assaults and stroke. However in recent times, with new proof of the doable hurt of each day aspirin, well being consultants shifted these suggestions. In main new steerage, an influential doctor process power not recommends each day aspirin to stop a primary coronary heart assault or stroke amongst folks 60 and older. In the meantime, the brand new steerage mentioned folks 40 to 59 ought to solely take it if they’ve a excessive danger of heart problems, and in session with a physician. There’s little profit in persevering with aspirin past the age of 75 years previous, consultants concluded. (Akusoba, 4/26)
San Francisco Chronicle:
S.F. Spent Hundreds of thousands To Shelter Homeless In Accommodations. These Are The Disastrous Outcomes
In a fancy association, town’s Division of Homelessness and Supportive Housing, or HSH, pays nonprofit teams to offer rooms and assist to previously homeless folks in about 70 single-room-occupancy inns, often called SROs, which the nonprofits usually lease from personal landlords. The buildings are the cornerstone of a $160 million program referred to as everlasting supportive housing, which is meant to assist folks rebuild their lives after time on the streets. However as a result of San Francisco leaders have for years uncared for the inns and didn’t meaningfully regulate the nonprofits that function them, lots of the buildings — which home roughly 6,000 folks — have descended right into a sample of chaos, crime and dying, the investigation discovered. Critically, the homelessness disaster in San Francisco has worsened. (Palomino and Thadani, 4/26)
Oaklandside:
Homeless Youth Inform Oakland Officers To Take Motion
On any given evening in Oakland, a whole bunch of younger folks search town for a secure place to sleep, most ending up in automobiles and tents, and a few in shelters. A whole bunch extra frequently crash on pals’ or family’ couches—falling below the radar of presidency officers and repair suppliers, however however experiencing a stage of housing insecurity that has devastating results on their lives. … On Monday night, a number of of these younger folks had the ear of metropolis decision-makers who’ve the ability to make modifications to the situations they grew up in. On the particular joint assembly of the Oakland Metropolis Council and Youth Advisory Fee, the youth informed harrowing and triumphant private tales, and offered detailed coverage suggestions crafted by youth management teams. (Orenstein, 4/26)
inewsource:
San Diego, Chula Vista Take Steps To Limit No-Fault Evictions
An inewsource evaluation of courtroom knowledge discovered that the typical variety of residential eviction filings per enterprise day has been trending upward since final September, across the similar time when most native and state COVID-related eviction protections expired. Proper now, so long as non-paying tenants have utilized for rental help, they’ll’t be evicted most often, mentioned Gilberto Vera, senior lawyer of the housing group with Authorized Support Society of San Diego. (Dulaney, 4/26)
Orange County Register:
Over Many years, WTLC Has Turned Emergency Shelter Into ‘Complete’ Care For Violence Survivors
Hope Home, a longer-term transitional housing facility, will function a free and secure place for victims to name residence, giving them entry to counseling, authorized assist and monetary assist for everlasting housing, the chair of WTLC’s board mentioned. The most recent growth of Orange County’s oldest home violence group is one instance of simply how far the nonprofit has come since its humble beginnings in 1976 as an emergency, just-for-a-few-nights shelter for abuse victims. (Sheets, 4/26)
California
Perry, real-life donkey who inspired iconic 'Shrek' character, dies at 30
Monday, January 6, 2025 12:57AM
Perry, a famous donkey from Palo Alto that helped inspire the movie character “Donkey” in “Shrek,” has died.
PALO ALTO, Calif. — A famous donkey from California that helped inspire the movie character “Donkey” in “Shrek” has died.
Perry was 30 years old.
In an Instagram post, BPDonkeys, wrote on Friday, “We are heartbroken to share that our beloved Barron Park donkey, Perry, passed away yesterday at the age of 30. He was a beloved member of our community and we know many people will be touched by his passing. Memorial plans will be announced soon.”
Perry resided at Cornelis Bol Park in Palo Alto, California and served as a support animal.
Paying for his care, and for the other donkeys, slowly became a point of controversy overtime. The city faced a budget deficit last year. A city councilmember pushed back at paying tens of thousands of dollars.
A memorial will be held for Perry at a later date.
Copyright © 2025 KGO-TV. All Rights Reserved.
California
California Highway Patrol warns against attempted ‘Amber Alert' scam
The California Highway Patrol is warning the public to beware of fraudsters posing as “AMBER Alert representatives” offering to “register” children.
“They ask for confidential info and to meet at your home,” the CHP said Saturday on social media. “This is not how the AMBER Alert system works.”
No registration is ever required, the CHP said.
AMBER — which stands for America’s Missing: Broadcast Emergency Response — is only activated by law enforcement agencies investigating reports of an abducted or missing child.
The alerts are intended to provide the public with immediate information about a child abduction.
The CHP said it is the only agency authorized to activate AMBER Alerts.
“Never provide personal information or answer calls from unknown or ‘possible scam’ numbers,” the highway patrol said.
If contacted by a scammer, the CHP said, report it to your local law enforcement agency immediately.
California
Opinion: California utilities have lofty climate goals. Too bad their customers are in the dark
Regardless of the presidential election results, the clean energy transition is still a major priority for the nation’s electric utilities. Perhaps nowhere in the world is the pressure more intense than in Southern California, where the demands on the power grid are high and many residents are well acquainted with the consequences of aging, unsuitable infrastructure.
Many electric utilities now consider sustainability crucial to their overall strategy. However, as evidenced by countless examples of conservatives being elected on anti-environmental platforms, the majority of consumers just aren’t thinking that much about clean energy.
For the past four years, my team at J.D. Power and I have been analyzing customer awareness of and support for utilities’ climate programs and goals in an annual Sustainability Index. Without fail, we found that very few customers have any awareness of their utilities’ clean energy goals. This year’s index found that just 22% of customers knew their utilities had such goals, a figure that was even lower in previous years.
I experienced one aspect of this phenomenon as a consumer when I went through the grueling process of learning about and applying for California and federal rebates for an energy-efficient heat pump system I installed in my home last year. Even though I wrote about that ordeal for The Times and heard from consumers who had similar experiences, I have yet to get any response from my utility. Heat pumps have been a cornerstone of clean energy transition efforts, but when it comes to installing and using them and understanding their benefits, utilities are leaving consumers on their own.
A deep dive into my combined electric and gas bills showed that my total expenses dropped 3% in 2024 compared with the same period in 2022, before I began installing the system. And because average unit electricity prices increased by more than 20% in the interim, my adjusted heating costs are down more than 23%. In addition, I now have the benefit of air conditioning during summer heat waves, which I did not have prior to the conversion.
But before I could even begin to understand the extent of these benefits, I had to download reams of data from Pacific Gas & Electric Co.’s data hub, build a spreadsheet to organize and chart my energy use and utility billing trends, and cross-reference everything with federal greenhouse gas equivalency calculations. Does anyone think an average consumer would go through all this?
The experience illustrated the chasm between the way utilities communicate about environmental responsibility and the way consumers live it. The fact is, if any utilities are ever going to meet their sustainability targets — many of which call for reaching net zero greenhouse gas emissions by 2030 — they are going to need their customers to change their behavior. But given that few customers are even aware of these priorities, and that most are far more concerned about affordability than they are about sustainability, there is a complete disconnect between utility and customer goals.
But these goals can be aligned if the companies explain and promote them clearly and convincingly. We’re living through a historic transformation that has the potential to reinvent heating and cooling, travel and more. Smart-grid technologies can put individual homeowners at the center of the energy storage and transmission system. None of that will happen without massive consumer buy-in.
Utilities should be launching bold outreach strategies, investing in customer education on how to save money (and pollution) by adopting new technologies, and making it easy for consumers to help them reach their environmental goals. But most utilities are instead wasting their time talking about lofty sustainability targets that lack the substance and support they need to become reality.
Electric utilities have a huge opportunity to help customers save money and improve their experience, increase their own revenue and meet their clean energy goals. To do so, they need to start understanding and communicating effectively with their customers.
Andrew Heath is the vice president of utilities intelligence at J.D. Power.
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