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Stop these V-day scams before they break your heart and your bank account

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Stop these V-day scams before they break your heart and your bank account

valen

As Valentine’s Day approaches, many people have love on the brain. Online romance, however, has complicated courtships and coupling dynamics by adding a layer of potential deception to every connection. While we do want to keep romance alive, it’s important to enter the world of online dating with open eyes and ears as much as open hearts. It’s vital to stay vigilant this Valentine’s Day so you don’t become a victim of a scamming Casanova.

One of the most common risks of online dating is falling for a catfish, someone who pretends to be someone else online. This is why Patricia’s email to us felt particularly relevant.

“I need your help. I have met a guy online and have been chatting for months. At first I was able to chat through his email and also by phone. Recently, some things have been said that are making me feel uneasy. I have used Truthfinder, People Finder, and Been Verified and can’t get any information on this guy. When I asked him about that, he told me has been hacked several times, so he doesn’t put anything on the internet.

Someone suggested that it’s possible he is using a VPN. Could this be possible, and if you think it is, can you please tell me how I can get the information I am seeking about this guy? Until recently, I was beginning to think that we may have a lot of things in common, but now, I am not sure.”

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—Patricia, Mt. Pleasant, WI

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Someone holding a mobile phone showing an online dating match. (Kurt “CyberGuy” Knutsson )

The high stakes of romance scams

Patricia, you aren’t the only one who has concerns over a developing online relationship. According to the Federal Trade Commission (FTC), in the most recent data, about 70,000 people have reported being victims of a romantic scam with reported losses of up to $1.3 billion; there are high stakes involved beyond just experiencing potential heartbreak.

MORE: BEST VALENTINES DAY GIFTS 2024

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Behind the virtual veil

It is certainly possible that the person you’ve been chatting with online could be using a virtual private network (VPN), which is a tool that encrypts your internet connection and routes it through a remote server. While the use of a VPN can make it hard to connect the online activity to a physical location, it would not be able to keep his information from being online.

There are, however, data removal services such as the ones we’ve covered here that can be used to limit his information online. Either he’s being proactive about his privacy and safety, or he’s a scammer with a well-thought-out strategy to scam you out of your money, personal information and identity.

MORE: DON’T EVER DO THIS ON A DATING APP

5 warning signs of online heart-breaking scammers

1) Quickly tell you they love you or try to create a strong emotional connection with you

2) Always have an excuse for not meeting you in person or video chatting with you

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3) Ask you for money, gift cards or other favors, often for urgent or personal reasons

4) Send you links or attachments that may contain malware or phishing sites

5) Have inconsistent or vague details about themselves, their location or their work 

Woman in front of laptop making a heart symbol with hands.

MORE: HOW TO PROTECT YOURSELF FROM SOCIAL MEDIA SCAMMERS

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Top scams to look out for this Valentine’s Day

With a special eye toward Valentine’s Day, here are some top scams that are particularly rampant during this holiday.

Don’t click that Valentine: Scammers are sending out automated Valentine’s Day cards (usually through chatbots) made to look like they’re from friends and family, but once opened or link clicked (to retrieve the e-card), malicious software can be installed or your device hacked.

Be careful where you look for love: There has been an increase in new domains registered with romantic words around this time of year. Many of these websites have been flagged as potentially dangerous. Stick to established online dating services that include security measures. You can always do a separate search with the name of the dating site you want to check out with words like “scam” or “fake” to see if there has been any negative feedback or experiences.

Do practice good judgment about what you share: Sextortion is a technique where romantic scammers get you to send compromising photos or videos of yourself and then blackmail you for more compromising materials or money.

Sometimes, random scammers will bluff and claim they have a pornographic video of you that will be sent to all your contacts on your phone or computer if you don’t pay them, usually in Bitcoin. While this is an empty threat, shocked recipients of these types of emails have fallen victim to sending over money.

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MORE: HOW TO PROTECT YOURSELF FROM & ‘VISHING’ SCAMS

3 steps to avoid romance scammers and stay safe

1) Go slow: Don’t rush into any action, whether it is giving away your personal information or paying for anything. Trust takes time, so it’s okay to build this relationship one interaction at a time. You wouldn’t give a stranger at the grocery store your Social Security number or hand over all your money in your wallet in exchange for a check with your fitness instructor.

2) Trust your instinct: If something doesn’t feel right, it’s OK to end the connection with or without “evidence.” Don’t do anything that feels unsafe or wrong.

3) Saying goodbye: If you don’t feel safe, it is okay to end the connection without a conversation, especially if you feel like you’ll be manipulated into further conversation. It is okay to cut off contact and sometimes even block this person online.

MORE: HOW TO AVOID THE WORST DATING APP SCAMMERS 

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What to do if you suspect someone is scamming you online?

Do not send money or personal information: If you receive unsolicited requests for money, bank account details or other personal information, do not comply. Scammers often use urgency and emotional manipulation to pressure victims into sharing sensitive data or making payments.

Stay skeptical: Be cautious when dealing with unknown individuals online. If something seems too good to be true (such as winning a lottery you never entered), it probably is. Trust your instincts and verify any claims independently.

Verify the source: Before taking any action, verify the legitimacy of the person or organization contacting you. Search for their name, email address or phone number online. Look for reviews, complaints or warnings related to their activities.

Check for red flags: Scammers often create a sense of urgency to rush victims into making decisions. Offers that promise huge rewards for minimal effort are often scams. Be cautious if someone asks for your Social Security number, credit card details or passwords. Scammers may ask for payment via gift cards, wire transfers or cryptocurrency.

Install good antivirus software on all your devices because while you may be swayed by sweet nothings, your antivirus software won’t be. Having antivirus software on your devices will make sure you are stopped from clicking on any potential malicious links which may install malware on your devices, allowing hackers to gain access to your personal information. Find my review of Best Antivirus Protection here.

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SCAMS ARE THE POLICY PROBLEM NO ONE IS TALKING ABOUT

Hands holding an iPhone with breakup texts. (Kurt “CyberGuy” Knutsson)

MORE: HOW CUNNING ROMANCE SCAMMERS DUPED FLORIDA MAN OF NEARLY A HALF MILLION DOLLARS

What to do if you suspect you’re a victim of a romantic scammer?

If, like Patricia, you suspect you may have fallen prey to a romantic scammer, check out some of the resources and action steps to take.

1. Log out of accounts

First, log out of all your accounts on every web browser on your computer. Once you’ve done that, you should clear your browser history.

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2. Scan your device

Use a trusted antivirus program to run a comprehensive scan to detect and remove any lingering traces of malware. The best way to protect yourself from having your data breached by romance scammers is to have antivirus protection installed on all your devices. Find my review of Best Antivirus Protection here.

3. Change your passwords

If romance scammers expose your passwords, be sure to change them immediately. Be sure to create strong passwords for your accounts and devices, and avoid using the same password for multiple online accounts. Consider using a password manager to securely store and generate complex passwords. It will help you to create unique and difficult-to-crack passwords that a hacker could never guess. 

4. Use 2-factor authentication

Implementing 2-factor authentication is just an extra shield that will prevent a romance scammer from getting into your accounts. This way, even if someone steals your password or if you gave your password to a scammer, they will not be able to access your account without the second factor, such as a code sent to your phone or email.

5. Report the romance scammer

If you encounter a suspicious profile or communication on social media, online marketplaces or dating apps, report it to the platform. Also, report scams to your local police and file a complaint with the FTC at ftc.gov/complaint or to the Internet Crimes Complaint Center.

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6. Search BBB’s scam tracker

Another tool to use is the BBB’s Scam Tracker. You can use it to search keywords or by category to see if your specific scenario or person is being mentioned in any scams posted.

7. Contact your financial institutions

Contact your bank, credit card company or other financial institutions if you suspect any fraudulent activity on your accounts.

8. Monitor credit reports

Monitor your credit reports and scores for any signs of identity theft or unauthorized inquiries.

9. Invest in Identity theft software

You’ll also want to invest in identity theft software to protect your identity and financial accounts. Theft protection companies can monitor personal information like your home title, Social Security number (SSN), phone number and email address and alert you if it is being used to open an account.  They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals. See my tips and best picks on how to protect yourself from identity theft.

Kurt’s key takeaways

New scams, romantic or otherwise, seem to multiply, especially during the holidays, as these scammers prey on tender heartstrings. There are many dos and don’ts when it comes to online dating and cyber safety, but nothing replaces your instinct and common sense.

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What’s the worst romantic scam you or someone you know has experienced? Let us know by writing us at Cyberguy.com/Contact

For more of my tech tips & security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter

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Answers to the most-asked CyberGuy questions:

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Copyright 2024 CyberGuy.com. All rights reserved.

Technology

Flatbush Zombies’ Erick the Architect misses his BlackBerry keyboard

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Flatbush Zombies’ Erick the Architect misses his BlackBerry keyboard

Erick the Architect is a founding member of, and the primary producer for, the legendary Flatbush Zombies. He’s toured the world, performed on Kimmel and Fallon, played Coachella, and collaborated with everyone from Joey Bada$$ and the Rza to James Blake and hardcore punk band Trash Talk. But perhaps the most unexpected collab was with Apple, when Erick popped up following Tim Cook’s final WWDC presentation to rap about apps. That was just a precursor to him dropping his new disco and reggae-tinged single, “No Doubt (I’m In Love).”

The new track, produced by Yeti Beats and Federico Vindver, is definitely a shift in tone from the darker, grittier, more boom-bap-grounded sounds Erick is known for. But that’s part of what makes it so compelling. Erick is still looking to experiment and expand his palette this deep into his career. That sense of adventure doesn’t stop him from getting a bit nostalgic for physical phone keyboards and the GameCube, though. It also turns out that Erick was one of just a handful of unfortunate souls who spent their hard-earned money on the Nokia N-Gage.

What is your most indispensable tool?

A moleskine book and a pen.

What is the first app you install on a new phone or computer?

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I usually go for Dropbox first so I can pull up the thousands of files I have stored floating around on the internet somewhere.

What is one thing you wish you could change about your phone?

I miss typing on my phone with a physical keyboard like I used to do using a BlackBerry.

What sites do you have pinned to your tab bar?

ESPN, Behance, MyFonts, Fanatics, Topps, eBay, Discord, UPS, FedEx, Whatnot, Plex

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How many tabs do you have open right now?

What is your happy place online?

Uh… the screen that says “Your order has been placed” when you buy something online

What is your favorite gadget you’ve ever owned?

Which was the most disappointing?

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What game do you have the fondest memories of?

Resident Evil 4 for GameCube. I played this game so many times until my eyes were bloodshot red, and my fondest memory was the huge TV that I played it on. The TVs back then were so big they were actually pieces of furniture. When it came time to move it, you needed like four people to lift up those big tube TVs. Anyhow, I love that game, and I think I’m probably one of the best people at it!

Which tech trend do you wish would go away?

I’m not really a fan of virtual reality and putting things over my eyes to augment my reality… sorry to anyone who is obsessed with those things!

What is one thing you wish you had created?

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I wish I had created the song “Bohemian Rhapsody.” It’s such a ridiculous song in the most beautiful way. I can’t compare it to any other piece of music. If I did, I’d have to reference a ton of different songs to make this one. I think if I were the creator of it, people would have no idea what song to expect from me, and that’s pretty cool.

What creation are you most proud of?

If I had a child, my answer would be that — but since I don’t, I would have to say the project I released in 2011 called “Almost Remembered.” It was the catalyst for all of the music I eventually learned how to create, and it gave me the confidence to continue to pursue being a producer and artist. I considered myself an amateur back then, but it was the most creative I’ve felt to date in terms of experimenting with new sounds.

Which are you least proud of?

I don’t want anyone to google the name of the thing I am least proud of hahaha

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What’s the best piece of advice you’ve ever received?

My mom told me that everybody has a season, and although it may not be your season now… You have to consider that when it is, that season may last forever. Be patient and wait on it.

What is your current obsession?

What do you do when you need to focus?

Turn my phone off or pretend I don’t have one anymore.

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What do you do when you’re feeling stuck?

Again, turn my phone off or pretend I don’t have one anymore.

When was the last time you went somewhere without your phone?

I take walks without my phone all the time, and I use my digital audio player that isn’t connected to the internet whatsoever. I can focus on the music entirely and not be distracted by incoming texts, emails, or social media.

What’s the last piece of physical media you bought?

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I bought a bunch of records at VinylCon! a couple of months ago, and I’ve been collecting Absolute Batman and Invincible comics.

What do you think is worth splurging on?

Food and anything you like to collect.

What would the tagline for your biopic be?

“The man with too much on his mind.”

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What’s the last GIF or meme you used?

No arguments.
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While you’re watching the World Cup, the feds may be watching you

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While you’re watching the World Cup, the feds may be watching you

It’s a big year for America. It’s the semiquincentennial, otherwise known as America250, and the United States is cohosting the World Cup. But spectators at these events — and the millions of people who live in the cities hosting them — may not realize that they, too, are being watched.

From Kansas City to New York, the US cities hosting the World Cup have been ramping up their surveillance capabilities in the months leading up to the tournament. Security measures are at an all-time high in Washington, DC, which isn’t hosting the World Cup, but is home to a series of spectacles this summer. The Fourth of July festivities in the nation’s capital will have an unprecedented level of surveillance. Law enforcement agencies say they can’t take any risks during these once-in-a-lifetime events — but privacy advocates warn that some of this surveillance won’t be limited to this summer’s celebrations.

Both the Fourth of July fireworks on the National Mall and the July 19th World Cup final in New Jersey have been designated National Special Security Events (NSSE) by the Department of Homeland Security, the most stringent security designation the agency gives. This isn’t unusual for major sporting events — the Super Bowl is always given an NSSE designation — but it’s a first for the Fourth of July. The UFC fight at the White House in June was also an NSSE, as was the official UFC watch party on the Ellipse.

Attendees at the Fourth of July fireworks show on the National Mall will have to pass through airport-style security checkpoints and won’t be allowed to bring folding chairs or coolers. Counter-drone measures will be in place, The Washington Post reports, as will bomb technicians, countersnipers, and medical personnel from several federal agencies. While attendees will notice these security measures, others could be close to invisible — including camera networks that track their biometrics.

The measures at the National Mall appear to be a response to criticisms of lax security at the White House Correspondents’ Dinner, which was infiltrated by a gunman who allegedly shot at a Secret Service agent.

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There will be similar measures in place at the World Cup final, which Donald Trump is expected to attend — and where he will reportedly present the trophy to the winning team.

“This is going to be security-o-rama regardless of whether the president goes,” Jules Boykoff, author of Red Card: The 2026 World Cup, Sportswashing, and the FIFA Greed Machine, told The Verge. “If the president goes, that’s just an extra lacquering of security.”

Boykoff, a professor of political science at Pacific University, said there may be an increased ICE presence at the World Cup final as well, and pointed out that ICE arrested rapper 21 Savage at the 2019 Super Bowl — another NSSE — claiming he overstayed his visa.

Anne Toomey McKenna, an attorney who specializes in privacy and biometric surveillance, said the NSSE declaration may also make it easier to justify collecting communications data under the looser standard of Section 702 of the Foreign Intelligence Surveillance Act, instead of the more stringer requirements of the Wiretap Act.

Andrew Giuliani, executive director of the White House task force for the World Cup — and son of Rudy Giuliani — has said there will be heightened security at all the World Cup matches, even the ones Trump doesn’t attend. “You’ll have multiple perimeter checks from security. You’ll have checks while you get onto public transportation to make sure you’re a valid ticket holder,” Giuliani told the Atlantic Council’s Frederick Kempe. “Soccer fans — or futból fans — they generally like to come to stadiums late, in the 15, 20 minutes or so before the game.” But Giuliani said ticket holders should know that gates open three hours before kickoff and plan to arrive early so they don’t miss kickoff.

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The surveillance isn’t limited to one-off events and in fact involves building up a massive apparatus across the country. Through FEMA, the Department of Homeland Security gave $250 million in grants to states that are hosting World Cup matches, much of which was used to buy counter-drone equipment, according to The New York Times. The FBI has also been training local law enforcement agencies on drone mitigation. According to Giuliani, the Fan Fests in all 11 host cities will be covered by counter-drone technology. It’s unclear whether these cities are using the same tech that led to an airspace closure in El Paso earlier this year.

This is going to be security-o-rama regardless of whether the president goes.

New York City — technically one of the host cities, even though the matches are taking place across the river in New Jersey — spent $6.5 million on counter-drone technology. In Kansas City, Missouri, authorities have confiscated at least 16 drones since the World Cup began.

“The general rule with the World Cup and Olympics is that local and national police forces use the sports mega event like their own private cash machine,” Boykoff said. “The World Cup creates a state of exception that allows for all manner of securitization processes.” And in many cases, once these tools are in place, they remain. Paris, for example, enabled AI video surveillance ahead of the 2024 Olympics — and is keeping it in place through the end of 2027 despite privacy concerns.

Similar camera systems have been installed throughout the US ahead of the World Cup, even in areas far beyond stadiums. Kansas City also planned on putting cameras equipped with facial recognition on some city buses, even though the state government refused to fund the project over privacy concerns. The city initially went through with the program anyway, saying it would help identify missing persons and could thwart human trafficking attempts during a major international sporting event. City officials said that the images captured are checked against active missing persons alerts and only retained if there’s a match.

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“Privacy is always a tricky thing,” Tyler Means, chief mobility and strategy officer at Kansas City Area Transportation Authority, told The Washington Post. “We’ve always had cameras on our buses. It’s just new technology. I think in time it’ll smooth over and people will realize, ‘Well, it didn’t really feel any different.’”

The cameras aren’t operational yet because of backlash and technical delays, but Kansas City plans on implementing the program later this year — even though the World Cup will be over by then.

The America250 celebrations will be monitored by thousands of law enforcement officers, including National Guard troops and FBI agents, many of whom will be wearing body cameras. Several cities have expanded or reactivated CCTV systems ahead of the World Cup. Seattle reportedly reactivated dormant cameras after FBI and Seattle Police Department officials briefed the mayor on “credible threats” during the games.

McKenna said the increase in surveillance at these events isn’t unwarranted given the increased level of risk, but said there’s an issue with how biometric data is gathered and retained. McKenna noted that British Columbia, which is also hosting the World Cup, has regulations around how long surveillance footage from matches and other events can be retained — rules the US lacks.

Though CCTV has been around for decades, advances in camera technology — and AI integrations — have made these systems incredibly sophisticated. Early footage “told us a lot about what was happening, but it really wasn’t that different from what a police officer standing on the street could see themselves,” McKenna said. “That’s how the law in the US reached the conclusion that CCTV systems are okay — because it happens in a public space, so there’s no real reasonable expectation of privacy risk under the Fourth Amendment, which protects against unreasonable searches and seizures.”

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But cameras reach much farther than they used to — they can tilt, pan, or zoom, and can often see several miles away. They can be equipped with thermal imaging devices and facial recognition technology, all of which may be accessible to law enforcement. Some AI software can even analyze people’s facial expressions and claim to predict a person’s behavior, McKenna said.

“We have increasingly advancing AI systems with analytical capabilities that can merge so much data and detect things from the footage that before we wouldn’t know,” McKenna said. “An officer on the street wouldn’t be able to identify every person walking by, but facial recognition technology software is very common, and it can be utilized together with the footage that is being taken and collected by CCTV systems.”

All of this information can be sent to federal fusion centers, where information is shared between local law enforcement and federal agencies like ICE and the FBI. McKenna explained that when there’s more information-sharing between local law enforcement and federal security agencies, “we lose control over how that information is used.”

“That’s part of the protection we’re supposed to have under our laws — that information that’s been collected for national security purposes not be used for domestic law enforcement purposes,” McKenna said. “We have increasingly seen a blurring of national security measures becoming part of domestic law enforcement.”

There are still a couple weeks left in the World Cup. But there’s no telling how long all the surveillance data gathered around the matches will be stored, or how it will be used.

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Zoox robotaxi redesign brings big rider upgrades

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Zoox robotaxi redesign brings big rider upgrades

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Zoox has a new version of its robotaxi, and yes, it still looks like something that rolled in from the future. The Amazon-owned company has updated its custom-built electric robotaxi with new comfort and usability upgrades. The vehicle still has no steering wheel or pedals, and it can still drive in either direction. However, Zoox now wants the inside to feel less like a tech demo and more like a ride you might actually relax in.

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That is a big shift. Once robotaxis move beyond early testers and start picking up more riders, small things suddenly become important. A stiff seat, a sliding phone or a cupholder that cannot handle your giant iced coffee can turn a futuristic ride into an annoying one fast. Zoox says the new updates came from testing, early deployments and feedback from half a million riders. In other words, this robotaxi makeover seems designed for the people sitting inside, not the engineers admiring it from the curb.

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Zoox’s updated robotaxi keeps its steering-wheel-free design while adding rider-focused upgrades inside and out. (Zoox)

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What Zoox changed inside its robotaxi

The biggest changes are inside the cabin. Zoox added more padding and ergonomic curves to the seats and headrests. That should help make the ride feel more comfortable, especially if you hit rough pavement or sit in the vehicle for more than a quick hop across town. The company also updated the color, materials and finish. The new interior uses aloe-green seating with stone-grey flooring and trim. Zoox says the lighter palette creates a calmer cabin.

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There is another everyday benefit, too. A lighter interior can make it easier to spot your phone, keys or wallet before the vehicle pulls away. Anyone who has ever left something in the back seat of a rideshare knows how stressful that moment can be. Zoox also added fluting to the wireless charging pad to help keep phones in place. The cupholders are larger. The touchscreen is easier to see. None of that sounds dramatic, but those details become important when a vehicle may eventually shuttle lots of people a day.

The Zoox robotaxi still has no steering wheel

The core Zoox design has not changed. CyberGuy previously reported on Zoox’s first public-road robotaxi milestone back in 2023, when the company’s autonomous vehicle carried passengers in Foster City, California. This is still a purpose-built autonomous vehicle, not a regular car with self-driving software added later. There is no driver’s seat, steering wheel or traditional controls.

The vehicle has carriage-style seating for four people, with passengers facing each other. It also has a moonroof, starry night lighting and a sensor setup that includes cameras, radar, lidar and long-wave infrared sensors.

The robotaxi can drive bidirectionally, which means it does not need to turn around the way a normal car does. It also uses four-wheel steering and can travel at speeds of up to 75 miles per hour. That design is the whole point of Zoox. The company wants a robotaxi built around riders from the start. Still, that also makes federal approval more complicated because many vehicle rules were written for cars with human drivers.

Why the outside of the robotaxi changed too

Zoox also made exterior changes that focus on visibility and communication. The company relocated its bidirectional reflectors so people outside the vehicle can better understand which direction it is moving. Zoox says those reflectors rotate color to clearly distinguish the robotaxi’s front from its rear. That is important because a boxy robotaxi that can drive both ways may confuse pedestrians, cyclists or other drivers.

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Zoox also added a new speaker and microphone to the door interface. The vehicle now supports two-way audio, which can help riders talk with Zoox Support. It may also help first responders communicate in an emergency. That may sound like a small upgrade, but it is important. If there is no driver, someone still needs a clear way to talk to the vehicle, the rider or support staff when something goes wrong.

The refreshed cabin uses aloe-green seating, stone-grey trim and added padding to create a calmer ride. (Zoox)

Zoox wants more riders, but approval still comes first

Zoox says this latest version is its production intent vehicle, and it plans to move into large-scale production at its robotaxi facility in Hayward, California. Zoox says it is live in Las Vegas and San Francisco, while Austin and Miami are listed as “Now Arriving” on its ride pages. Availability varies by city, so this is still not the same as opening an app anywhere and calling a ride. Zoox says riders can download the app at zoox.com/app to ride in Las Vegas or join the waitlist in other cities. Zoox wants to make the updated robotaxis available to more riders later this year, but that expansion remains subject to regulatory approval.

WAYMO RECALLS ROBOTAXIS OVER CONSTRUCTION-ZONE RISK

Zoox has petitioned NHTSA for a temporary exemption from certain requirements in eight Federal Motor Vehicle Safety Standards for its automated vehicle. NHTSA previously granted Zoox a demonstration exemption for its driverless vehicles, but broader commercial deployment still depends on regulatory approval. That decision could shape how quickly Zoox moves from limited access to more widespread availability.

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Why this robotaxi redesign is important for you

This update says a lot about where robotaxis are headed. The early race focused on whether autonomous vehicles could safely drive through cities. Now, companies also have to prove that people will enjoy using them. That is a different challenge.

You may be willing to try a robotaxi once because it feels new. However, would you use one again if the seat feels stiff, your drink tips over or you cannot figure out how to get help? Probably not.

Zoox seems to understand that. The company is polishing the experience before it tries to scale the service. That makes sense because robotaxis will be judged by the whole ride, including whether the vehicle feels safe, comfortable and easy to use.

The bigger robotaxi race is heating up

Zoox isn’t alone in the robotaxi race. Waymo already operates in several markets, Tesla has been pushing its own robotaxi plans and other autonomous vehicle companies continue to test driverless technology. Zoox stands out because its vehicle has no traditional driver setup at all. That makes it visually striking, but it also puts the company closer to the center of the regulatory debate.

Federal rules still have to catch up with vehicles that were never designed for a human driver. Until that happens, companies like Zoox may need exemptions before they can fully launch paid service. For riders, the question becomes less about whether the technology looks cool and more about whether it feels safe, comfortable and easy to use.

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Larger cupholders and a redesigned charging area show how Zoox is focusing on everyday rider comfort. (Zoox)

Kurt’s key takeaways

Zoox’s updated robotaxi shows how autonomous vehicles are moving into a new phase. The technology still has to prove itself on safety, but the ride experience now counts too. Better seats, clearer screens, larger cupholders and easier communication may sound minor, yet those are the things that become important for everyday riders. The bigger issue is approval. Zoox can make the cabin calmer and more comfortable, but broader commercial deployment still depends on regulatory approval. That is the part to follow closely because it could affect how quickly steering-wheel-free robotaxis show up in your city.

Would you climb into a driverless taxi with no steering wheel if it looked this calm inside, or would you still want a human at the controls? Let us know by writing to us at Cyberguy.com

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