Technology
Reclaim your privacy by disabling your cellphone carrier’s data tracking
We’ve all heard before that our cellphones are listening to us and monitoring our every move. While this has been debunked (or, at least, explained), the fact of the matter is that data tracking is standard practice by the most popular mobile carriers these days.
And still in 2024, even with complaints from users, new tracking methods are continually emerging, making it harder for users to take back control of their data.
So, what do you need to know exactly about how your mobile carrier tracks your data? And how can you reclaim your privacy without having to say goodbye to your mobile carrier altogether?
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Women looking at a phone (Kurt “CyberGuy” Knutsson)
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What is data tracking, and what do mobile carriers collect?
To start, let’s talk about what “data tracking” actually means. Data tracking is when companies collect information about a user’s online activities, including but not limited to their browsing history, location data, messaging information and app usage.
This data is used directly by the company collecting it or shared with third-party companies to ultimately tailor their advertising to you. (There are other justifications for this, such as “improving services.” But nowadays, targeted advertising is the primary reason, which leads users to feel more and more like their phones are listening in on them.)
Data tracking may look different from one company to the next. When it comes to mobile carriers, they can collect a wide range of information about their users, which is no surprise since, for most of us, our phones are an extension of ourselves. Therefore, it’s important for you to be aware of these practices and actively manage your privacy settings to maintain control over your personal information.
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A woman holding an iPhone (Kurt “CyberGuy” Knutsson)
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Different ways mobile carriers collect data
Mobile carriers employ a variety of techniques to gather specific data from their users:
T-Mobile
- User behavior profiling: T-Mobile analyzes personal data to predict user behaviors and preferences, which can influence future services and marketing strategies.
- Research support: The carrier shares data to aid public and scientific research initiatives, ensuring that personal identifiers are removed.
- App usage analysis: Tracks the frequency and duration of app usage to gather insights into user preferences and habits.
- Advertising personalization: This process collects information on app usage and demographic details to tailor advertisements more closely to the user’s interests.
Verizon
- Network usage insights: Verizon uses data like web browsing and app usage to offer additional services or upgrades.
- Aggregate consumer insights: Combines user data with external data to generate insights into consumer behaviors and trends.
- Customized user experience: Verizon analyzes the websites and apps users engage with to create a more personalized service experience.
- Marketing optimization: Uses detailed user data to refine and personalize marketing efforts and service offerings.
AT&T
- Browsing and location tracking: AT&T collects detailed records of users’ web browsing and location to customize ads and offers.
- Automated decision-making: They employ algorithms to use collected data to make automated decisions that affect the ads and content presented to the user.
- Demographic and viewing data: Gathers demographic information alongside viewing habits to better understand and segment their user base.
- Identity verification services: AT&T shares certain data with third parties to facilitate identity verification and fraud prevention measures.
Feeling a bit surprised by all of this? Yeah, we are, too.
A person holding a phone (Kurt “CyberGuy” Knutsson)
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How to turn off data tracking on your device based on your mobile carrier
If you don’t want your mobile carrier to have so much overarching access to your data, there are ways you can stop them. The problem is that most mobile carriers aren’t going to broadcast this information because it’s beneficial for them to maintain this access.
However, that’s why we’re here to help. Managing your data privacy involves understanding the settings available on your mobile device. Below, you will find instructions for disabling data tracking on devices served by the major U.S. carriers – T-Mobile, Verizon and AT&T – as well as a general guide for other carriers.
T-Mobile
To adjust privacy settings on a T-Mobile device:
Log into your T-Mobile account.
- Navigate to My Account, then click on Profile.
- Scroll to the bottom and select Privacy and Notifications, then Privacy Dashboard.
- Here, you can toggle off various options:Share data for public and scientific research: Prevents the use of your data for external research projects.Analytics and reporting: Stops the aggregation of your usage data for business reports.Advertising options: Limits personalized ads based on your app usage and other collected data.Profiling and automated decisions: Opt out of data usage for profiling purposes.Do not sell or share my personal information: Ensure your data is not sold or shared externally.
- Share data for public and scientific research: Prevents the use of your data for external research projects.
- Analytics and reporting: Stops the aggregation of your usage data for business reports.
- Advertising options: Limits personalized ads based on your app usage and other collected data.
- Profiling and automated decisions: Opt out of data usage for profiling purposes.
- Do not sell or share my personal information: Ensure your data is not sold or shared externally.
Additionally, T-Mobile offers a separate app to limit data shared with third-party advertisers through the Magenta Advertising Platform.
Verizon
To manage privacy settings on a Verizon device:
- Log into your Verizon account.
- Go to Account, then Account Overview and select Edit Profile and Settings.
- Choose Manage Privacy Settings.
- You can adjust the following:Customer Proprietary Network Info: Opt out to stop Verizon from using your data to market additional services.Business and Marketing Insights: Disable this to prevent the use of your data for creating consumer insights.Custom Experience and Custom Experience Plus: Opt out to stop personalized marketing based on your web and app usage.
- Customer Proprietary Network Info: Opt out to stop Verizon from using your data to market additional services.
- Business and Marketing Insights: Disable this to prevent the use of your data for creating consumer insights.
- Custom Experience and Custom Experience Plus: Opt out to stop personalized marketing based on your web and app usage.
Resetting the Custom Experience settings will also stop Verizon from using previously collected browsing and location data.
AT&T
To disable data tracking on an AT&T device:
- Log into your AT&T account.
- Navigate to Profile, then Privacy Choices.
- AT&T offers four main toggles you can turn off:Personalized Plus: Stops the use of your location and browsing data for personalized ads.Personalized: Disables automated decision-making using your data.Share or sell my personal information: This prevents AT&T from sharing your data for advertising purposes.
- Personalized Plus: Stops the use of your location and browsing data for personalized ads.
- Personalized: Disables automated decision-making using your data.
- Share or sell my personal information: This prevents AT&T from sharing your data for advertising purposes.
It’s recommended that identity verification be kept active for security purposes.
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Other carriers
If you don’t use one of the above mobile carriers, the steps are likely very similar. But if you have any doubts, talk to your mobile carrier directly, perhaps by going into a store or searching online about how to do it for your specific carrier.
- Log into your account through the carrier’s website or app.
- Locate the privacy settings or preferences, which may be under sections labeled as Privacy, Security, or Data Management.
- Review and adjust the settings to limit data tracking as per your preference.
A woman on her phone (Kurt “CyberGuy” Knutsson)
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Strengthen your privacy with a VPN
While disabling carrier tracking is an important step, using a virtual private network (VPN) adds an extra layer of protection for your mobile data. A VPN encrypts all of your internet traffic and routes it through a secure server, shielding your online activities from prying eyes, including your carrier.
With a trusted VPN service, your carrier won’t be able to see which websites you visit, what you search for or the contents of your communications. Your IP address and location will also be masked. Setting up a VPN on your smartphone is easy and affordable, with many top providers offering mobile apps. Just be sure to choose a no-logs VPN with robust encryption that doesn’t sell your data to third parties. Combining VPN protection with disabling carrier tracking maximizes your privacy on the go. For the best VPN software, see my expert review of the best VPNs for browsing the web privately on your Windows, Mac, Android & iOS devices.
Kurt’s key takeaways
Even as users voice their concerns about their data, mobile carriers are still finding creative arguments to justify what they take and why they take it. It’s more important than ever to take your data into our own hands and utilize these tips to keep your data private as much as possible. Remember, if your data falls into the wrong hands, you have a much higher chance of becoming a victim of a cybercrime.
What do you think about all this data privacy information? Will this information influence how you choose your mobile carrier in the future or how you’ll take control of your data? Let us know by writing us at Cyberguy.com/Contact.
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Technology
Nvidia’s GeForce Now is getting native Linux and Fire TV apps
Nvidia’s RTX 5080 rollout for its GeForce Now cloud gaming service is now complete, so it’s ready to announce some additional features for subscribers. In the coming months, Nvidia is planning to launch native GeForce Now apps for Linux and Amazon’s Fire TV devices, alongside flight control support for its cloud gaming service.
The native Linux app is a highly requested feature for GeForce Now, especially as subscribers have had to rely on unofficial apps or browser tweaks to get access to the service. A beta of GeForce Now for Linux will be available initially for Ubuntu 24.04 and newer soon, nearly a year after Nvidia made it easier to access GeForce Now on the Linux-based SteamOS.
“Right now, the GeForce Now Linux app is going to launch first as a beta on Ubuntu 24.04 primarily because this is a long-term support release that enables stable graphics drivers and consistent system libraries,” says Michael McSorley, product marketing manager at Nvidia, in a briefing with The Verge. “As we continually test the app, we’re going to be expanding formal support to additional [Linux] distributions in the coming weeks.”
Nvidia is also further expanding GeForce Now into the living room with support for Amazon Fire TV devices. The app will launch early this year for Fire TV Stick 4K Plus and 4K Max initially, allowing owners to stream PC games to their TV with just a controller.
If you’re a fan of Microsoft Flight Simulator, Nvidia is also introducing full flight control support for GeForce Now so that devices from Thrustmaster and Logitech will work on its cloud gaming service. That means you can connect a joystick or yoke to an underpowered laptop and stream a copy of Microsoft Flight Simulator 2024 with the controls all working in the game.
Nvidia is also enabling automatic sign-in for Battle.net accounts on GeForce Now this week, with Gaijin.net account support soon. And if you’re wondering when GeForce Now will finally launch in India, as Nvidia promised last year, it has been delayed to “sometime in Q1, 2026,” according to McSorley.
Technology
Malicious Chrome extensions caught stealing sensitive data
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Chrome extensions are supposed to make your browser more useful, but they’ve quietly become one of the easiest ways for attackers to spy on what you do online. Security researchers recently uncovered two Chrome extensions that have been doing exactly that for years.
These extensions looked like harmless proxy tools, but behind the scenes, they were hijacking traffic and stealing sensitive data from users who trusted them. What makes this case worse is where these extensions were found. Both were listed on Chrome’s official extension marketplace.
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Security researchers uncovered malicious Chrome extensions that quietly routed users’ web traffic through attacker-controlled servers to steal sensitive data. (Gokhan Balci/Anadolu Agency/Getty Images)
Malicious Chrome extensions hiding in plain sight
Researchers at Socket discovered two Chrome extensions using the same name, “Phantom Shuttle,” that were posing as tools for proxy routing and network speed testing (via Bleeping Computer). According to the researchers, the extensions have been active since at least 2017.
Both extensions were published under the same developer name and marketed toward foreign trade workers who need to test internet connectivity from different regions. They were sold as subscription-based tools, with prices ranging from roughly $1.40 to $13.60.
At a glance, everything looked normal. The descriptions matched the functionality. The pricing seemed reasonable. The problem was what the extensions were doing after installation.
How Phantom Shuttle steals your data
Socket researchers say Phantom Shuttle routes all your web traffic through proxy servers controlled by the attacker. Those proxies use hardcoded credentials embedded directly into the extension’s code. To avoid detection, the malicious logic is hidden inside what appears to be a legitimate jQuery library.
The attackers didn’t just leave credentials sitting in plain text. The extensions hide them using a custom character-index encoding scheme. Once active, the extension listens to web traffic and intercepts HTTP authentication challenges on any site you visit.
To make sure traffic always flows through their infrastructure, the extensions dynamically reconfigure Chrome’s proxy settings using an auto-configuration script. This forces your browser to route requests exactly where the attacker wants them.
In its default “smarty” mode, Phantom Shuttle routes traffic from more than 170 high-value domains through its proxy network. That list includes developer platforms, cloud service dashboards, social media sites and adult content portals. Local networks and the attacker’s own command-and-control domain are excluded, likely to avoid breaking things or raising suspicion.
While acting as a man-in-the-middle, the extension can capture anything you submit through web forms. That includes usernames, passwords, card details, personal information, session cookies from HTTP headers and API tokens pulled directly from network requests.
CyberGuy contacted Google about the extensions, and a spokesperson confirmed that both have been removed from the Chrome Web Store.
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Two Chrome extensions posing as proxy tools were found spying on users for years while listed on Google’s official Chrome Web Store. (Yui Mok/PA Images via Getty Images)
How to review the extensions installed in your browser (Chrome)
The step-by-step instructions below apply to Windows PCs, Macs and Chromebooks. In other words, desktop Chrome. Chrome extensions cannot be fully reviewed or removed from the mobile app.
Step 1: Open your extensions list
- Open Chrome on your computer.
- Click the three-dot menu in the top-right corner.
- Select Extensions
- Then click Manage Extensions.
You can also type this directly into the address bar and press Enter:
chrome://extensions
Step 2: Look for anything you do not recognize
Go through every extension listed and ask yourself:
- Do I remember installing this?
- Do I still use it?
- Do I know what it actually does?
If the answer is no to any of these, take a closer look.
Step 3: Review permissions and access
Click Details on any extension you are unsure about. Pay attention to:
- Permissions, especially anything that can read or change data on websites you visit
- Site access, such as extensions that run on all sites
- Background access, which allows the extension to stay active even when not in use
Proxy tools, VPNs, downloaders and network-related extensions deserve extra scrutiny.
Step 4: Disable suspicious extensions first
If something feels off, toggle the extension off. This immediately stops it from running without deleting it. If everything still works as expected, the extension was likely not essential.
Step 5: Remove extensions you no longer need
To fully remove an extension:
- Click Remove
- Confirm when prompted
Unused extensions are a common target for abuse and should be cleaned out regularly.
Step 6: Restart Chrome
Close and reopen Chrome after making changes. This ensures disabled or removed extensions are no longer active.
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Cybersecurity experts warn that trusted browser extensions can become powerful surveillance tools once installed. (Gabby Jones/Bloomberg via Getty Images)
6 steps you can take to stay safe from malicious Chrome extensions
You can’t control what slips through app store reviews, but you can reduce your risk by changing how you install and manage extensions.
1) Install extensions only when absolutely necessary
Every extension increases your attack surface. If you don’t genuinely need it, don’t install it. Convenience extensions often come with far more permissions than they deserve.
2) Check the publisher carefully
Reputable developers usually have a history, a website and multiple well-known extensions. Be cautious with tools from unknown publishers, especially those offering network or proxy features.
3) Read multiple user reviews, not just ratings
Star ratings can be faked or manipulated. Look for detailed reviews that mention long-term use. Watch out for sudden waves of generic praise.
4) Review permissions before clicking install
If an extension asks to “read and change all data on websites you visit,” take that seriously. Proxy tools and network extensions can see everything you do.
5) Use a password manager
A password manager won’t stop a malicious extension from spying on traffic, but it can limit damage. Unique passwords mean stolen credentials can’t unlock multiple accounts. Many managers also refuse to autofill on suspicious pages.
Next, see if your email has been exposed in past breaches. Our #1 password manager (see Cyberguy.com/Passwords) pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.
Check out the best expert-reviewed password managers of 2025 at Cyberguy.com.
6) Install strong antivirus software
Strong antivirus software can flag suspicious network activity, proxy abuse and unauthorized changes to browser settings. This adds a layer of defense beyond Chrome’s own protections.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.
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Kurt’s key takeaway
This attack doesn’t rely on phishing emails or fake websites. It works because the extension itself becomes part of your browser. Once installed, it sees nearly everything you do online. Extensions like Phantom Shuttle are dangerous because they blend real functionality with malicious behavior. The extensions deliver the proxy service they promise, which lowers suspicion, while quietly routing user data through attacker-controlled servers.
When was the last time you reviewed the extensions installed in your browser? Let us know by writing to us at Cyberguy.com.
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Copyright 2025 CyberGuy.com. All rights reserved.
Technology
LG’s CLOiD robot can load the washer for you, slowly
LG’s CLOiD robot took the stage at CES 2026 on Monday, offering our first look at the bot in action. During LG’s keynote, the company showed how CLOiD can load your washer or dryer — albeit slowly – as part of its goal of creating a “zero labor home.”
CLOiD waved both of its five-finger hands as it rolled out on stage. Brandt Varner, LG’s vice president of sales in its home appliances division, followed behind and asked the bot to take care of the wet towel he was holding. “Sure, I’ll get the laundry started,” CLOiD said in a masculine-sounding voice. “Let me show everyone what I can do.”
The bot’s animated eyes “blinked” as it rolled closer to a washer that opened automatically (I hope CLOiD can open that door itself!), extending its left arm into the washer and dropping the towel into the drum. The whole process — from getting the towel to putting it in the machine — took nearly 30 seconds, which makes me wonder how long it would take to load a week’s worth of laundry.
The bot returned later in the keynote to bring a bottle of water to another presenter, Steve Scarbrough, the senior vice president of LG’s HVAC division. “I noticed by your voice and tone that you might want some water,” it said before handing over the bottle and giving Scarbrough a fist bump.
There’s still no word on when, or if, LG CLOiD will ever be available for purchase, but at least we’ll have WALL-E’s weird cousin to help out with some tasks around the home.
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