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Lost access? Here’s how to reclaim your Facebook account

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Lost access? Here’s how to reclaim your Facebook account

There are a variety of reasons why you could be locked out of your Facebook account. Such reasons can range from the mundane (forgetting your password) to the worst case scenario (being hacked or banned). Whatever the reason for being locked out of your Facebook account, there are different steps you can take to get back into your Facebook account.

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Facebook app on smartphone (Kurt “CyberGuy” Knutsson)

If you forgot your password

Unless you’ve got a reliable password manager, you’re likely to forget your password once in a while. In order to gain access to your Facebook account without remembering your password, you would need to follow the steps below:

Recovering your password on a desktop/laptop browser:

  • Open your web browser and go to http://www.facebook.com/
  • When prompted for login and password, click Forgot Password?
Lost access? Here’s how to reclaim your Facebook account

Step to recover your password (Kurt “CyberGuy” Knutsson)

  • Follow the prompts to enter your email address or phone number associated with your account.
  • Facebook will email or text the email address or phone number associated with your account.
Lost access? Here’s how to reclaim your Facebook account

Step to recover your Facebook password (Kurt “CyberGuy” Knutsson)

BEST PASSWORD MANAGERS EXPERT REVIEWED 2024

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Recovering your password on your mobile device:

  • Open the Facebook app on your mobile device
  • On the Facebook app’s login page, tap Forgot Password?
  • On the next screen, enter your Mobile number associated with your Facebook account and click Continue.
  • If a Facebook account associated with your mobile number exists, it’ll send a security code to that mobile number, which you would enter in the Enter code field.
  • Select Continue for prompt to access your account
  • If you don’t know or no longer have access to the mobile number associated with your Facebook account, select Try Another way, and you will be prompted to input other identifying information, such as your email address.
Lost access? Here’s how to reclaim your Facebook account

Steps to recover your Facebook password on mobile device (Kurt “CyberGuy” Knutsson)

CLONED ON FACEBOOK? HERE’S HOW TO TAKE BACK CONTROL

If you’ve been hacked

If you’ve, unfortunately, been hacked, you have to follow different steps to access your account. Below are the steps to recover your account if your Facebook account has been hacked:

  • Open a web browser and go to facebook.com/hacked then click My account is compromised and follow the instructions to recover your account.
Lost access? Here’s how to reclaim your Facebook account

Step to report compromised Facebook account (Kurt “CyberGuy” Knutsson)

How to log back into Facebook if the hacker has logged you out

You may realize a hacker has taken over your account if you can’t log in, or you may notice some red flags while still logged into your account, like posts you didn’t create or friends letting you know you’ve been hacked. You may also notice that your account details, such as your name, birth date, etc., have been changed.

If you know you’ve been hacked, and you’ve been signed out of your account:

  • Go to the login screen and click Forgotten password
  • Then follow the steps to reset your password and log back in
  • Lastly, Facebook suggests that you visit https://www.facebook.com/hacked to secure your account. Here, they’ll ask you to change your password and review your recent login activity.
Lost access? Here’s how to reclaim your Facebook account

Facebook account on PC (Kurt “CyberGuy” Knutsson)

FOOLPROOF STEPS TO HELP PROTECT YOUR FACEBOOK ACCOUNT FROM HACKERS

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How to recover your account if the hacker changed the email address on file

If you’ve tried the above method, and you’re still locked out of your account, it could be because the hacker has changed the email address and other verification information on file, which means any reset password links after that will go to them.

The good news is that you can reverse this. When the hacker changes the email, Facebook sends a message to the previous email account with a special link to verify, aka your email. Search your inbox for an email from Facebook. Then, you can click this link to reverse the email change and follow the steps to secure your account.

Lost access? Here’s how to reclaim your Facebook account

Facebook home page (Kurt “CyberGuy” Knutsson)

How to recover your Facebook account if you no longer have access to the phone number or email associated with your account

If you cannot access the phone number or email associated with your Facebook account (perhaps because the hacker has also compromised your email).

  • Head to facebook.com/login/identify
  • You can fill out a form to have Facebook review your account while answering a few security questions to prove the account you’re trying to recover is yours.
  • Sometimes, you’ll have to provide proof of ID, like a photo of a driver’s license, as they match the information you provided to Facebook when you first created your account.
Lost access? Here’s how to reclaim your Facebook account

Facebook app on a smartphone (Kurt “CyberGuy” Knutsson)

Help a friend recover their account (or ask your friend to help you)

Facebook also allows friends to help each other recover their accounts. This is also true if your friend has passed away or is incapacitated and can no longer use their Facebook. By doing this, you help prevent hackers from taking over a vulnerable account. The steps you’d take, though, depend on the situation. For instance, there are cases where hackers create fake profiles to impersonate you.

How can I protect my account from being hacked in the future?

Getting back access to a hacked account is our No. 1 question. However, if you’ve tried the above, and it doesn’t work, there is currently no other way to get in touch with Facebook. Therefore, because of that, you should follow our tips to secure your Facebook account. Whether you get back into your account or end up creating a new one, you must take all the steps you can to secure your account to prevent hackers from getting in:

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1) Visit Facebook’s Privacy, Safety and Security settings in the Help Center.

  • Open the Facebook app
  • Tap the three horizontal lines (menu icon) in the bottom-right corner
  • Scroll down and tap Settings & Privacy
  • Tap Settings
  • Here, you can adjust various settings related to your account, including privacy options.

2) Consider keeping your account as private as possible.

3) Be sure to use a strong password that you aren’t using for other accounts. Consider using a password manager to generate and store complex passwords.

4) Under your account settings, set up 2FA via SMS. This means if someone changes your email or phone number, at least one of the methods can help you get back in.

5) Log out from your Facebook account when you access it on a public or friend’s device.

6) Don’t share your login details with anyone, not even friends or relatives.

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7) Don’t click on suspicious links or posts. The best way to protect yourself from clicking malicious links that install malware that may access your private information is to install antivirus protection on all your devices. This can also alert you of any phishing emails or ransomware scams. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.

8) Frequently do software updates on your device to prevent malware from getting in.

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Kurt’s key takeaways

Whether you’ve forgotten your password or gotten hacked, recovering access to your Facebook account doesn’t have to be hard. Facebook has multiple ways to access your account with appropriate security measures in place so that unscrupulous people don’t try to use these methods to compromise your existing Facebook account. Even though it may feel like an annoying extra step, setting up the multifactor authentication option for your Facebook account can keep your account even more secure.

What features or tools do you wish Facebook would implement to make account recovery easier or more secure for users? Let us know by writing us at Cyberguy.com/Contact.

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For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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Technology

Tim Cook is donating $1 million to Trump’s inauguration, too

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Tim Cook is donating  million to Trump’s inauguration, too

Apple CEO Tim Cook is the next tech exec to donate $1 million to President-elect Donald Trump’s inauguration committee, according to Axios. Cook’s donation follows similar commitments from OpenAI CEO Sam Altman, Amazon founder Jeff Bezos through Amazon, and Meta as Big Tech companies and executives work to curry favor with the incoming administration.

Cook famously built a personal relationship with Trump during his first term that other tech CEOs are looking to replicate. He was one of many to congratulate Trump after his Election Day victory, and Axios reports that Cook has met with Trump at Trump Tower and his Mar-a-Lago resort in Florida.

Unnamed sources tell Axios that “Cook, a proud Alabama native, believes the inauguration is a great American tradition, and is donating to the inauguration in the spirit of unity.” Apple is “not expected” to donate to the inauguration. The company didn’t immediately reply to a request for comment.

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The step I take to clear my inbox every January

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The step I take to clear my inbox every January

Right now, I’m sitting here beaming because my inbox is empty. Really! Did I read and reply to every single message? Well, no. I’m not an “Inbox Zero” person. Watch this quick video if you have no clue what that means.

Before I took back control, I had 409 unread emails. But I have a trick to starting each year with a clean slate. You can do it, too!

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Clear out your inbox

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You could try sorting your emails into a maze of folders, but who has the time for that? Here’s a surprisingly easy fix to start the new year right: Archive your inbox. It’s like a magic wand for your digital clutter!

What’s email archiving, you ask? Picture this: A digital vault where every email you’ve ever sent or received is safely stored, complete with attachments. No more scrolling endlessly through a jam-packed inbox!

So, are you ready to beat the email bloat? Here’s your quickstart guide to mastering your inbox with the power of archiving.

Archiving your inbox is the quickest way to ease your email burden going into the New Year. (Photo Illustration by Thomas Trutschel/Photothek via Getty Images)

Steps to archive emails in Gmail

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  • Open your Gmail account on a computer and click the Inbox folder on the left.
  • Above your emails, there’s an empty checkbox. Click the small arrow next to it, and choose All to get the conversations visible on your screen.
  • To select all emails, click Select all [number] conversations in Inbox, then hit the Archive icon. (It looks like a folder with a downward-pointing arrow.)

Gmail will take some time to process your request, so be patient. You may have to do this step a few times to get everything.

Once you’ve archived a message, you can hit All Mail to the left, under “Inbox” and your other email folders, to find it. Search by a term you know was in the email or by the sender.

Filters 101: How to sort your Gmail like a pro

Using Apple Mail? Here’s what to do

  • Open the Mail app on your Mac. Look through your inbox or other folders and find those emails you want to stash away. Click on an email to select it, or, if you’ve got a bunch, hold down Cmd and click each one you want to archive.
  • Got an Archive button (it looks like a small box) on your toolbar? Click that and you’re golden. No button? Click Message at the top, then choose Archive from the dropdown. For a shortcut, hit Ctrl + Cmd + A to send those emails right into your archive.
  • To see your archived emails, head to the Archive folder in the sidebar under “Mailboxes.” Got more than one email account? Each has its own “Archive” folder.

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How to archive emails in Microsoft Outlook

Outlook doesn’t put archived messages into a separate folder. Instead, they’ll go straight to a data file you can access whenever you want.

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  • Select File > Cleanup Tools > Archive, then hit Archive this folder and all subfolders. Choose the folder you want to archive (in this case, your inbox).
  • Under Archive items older than, enter a date. For example, you may want to archive everything from before 2012. Then, check the box that says Include items with “Do not AutoArchive.” Click OK, and you’re good to go.

You’ll see emails disappear from your inbox and subfolders. Find them again under the “Archives” heading.

RELATED: How to make sure emails you want to see don’t end up lost in spam

Photo of a man that opened a phishing email.

You can archive emails in GMail, Outlook, and even Yahoo. (Photo by Peter Dazeley/Getty Images)

Got a Yahoo email? Here’s what to do

  • Hold your mouse over Inbox in the left panel, and click the dropdown arrow that appears. From the options, choose Clean Your Inbox.
  • A pop-up window will appear. Choose Archive emails. Be warned, this might take a while.

Want to take a message out of the archive? Open the “Archive” folder, tap on the email you want and select Restore to Inbox.

Smart tech how-to: Save precious voicemails and text messages

Worried you missed something? 

Archiving isn’t the same as deleting. It’s like putting stuff in a storage box. Even if you archive emails, they can be subpoenaed for legal cases. I don’t give legal advice, so consult a lawyer if you have any questions.

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Answering your questions about AI, smart glasses, TikTok, and more

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Answering your questions about AI, smart glasses, TikTok, and more

As promised, I’ve got a special mailbag issue this week. Thanks to everyone who sent in questions. Like last year, I picked a handful that hit some of the themes I plan to continue covering in 2025. 

I’m really concerned / worried / curious about the near-term future. Between now and 10 years from now, I think it is very clear AI will be replacing many job functions. What are we all going to do?

The leaders at the AI labs say that, yes, there will be job loss, but that doesn’t mean catastrophe. The optimistic take is that humans are creative and will invent new jobs, like they always have when technology changes things. At the moment, there’s also a macro belief among the CEOs driving a lot of the spending on infrastructure for AI that its impact will be deflationary and lead to GDP growth. 

Job displacement will still be painful, of course. Sam Altman and others believe that some form of universal basic income will be necessary to offset the economic impacts of AGI. Altman has his other startup, Tools for Humanity, already scanning eyeballs and distributing cryptocurrency. But I think it’s way too early to be seriously concerned. As Altman himself recently said, AGI is going to be declared soon and we probably won’t notice.

How much better is the reasoning on AI models, and is it actually something I should care about?

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I know people who have tried ChatGPT’s o1 pro mode and notice a difference. But I haven’t seen anything mind-blowing from o1 or what Noam Shazeer at Google just put out, though perhaps I am a bit jaded by the last two years of AI hype. My advice would be to play with what you can access / afford and see for yourself.

The expense of running these cutting-edge “reasoning” models is currently keeping them at bay for a lot of people. I expect access to widen significantly in 2025. Knowing how to prompt these different kinds of models effectively remains a struggle, and I’d like to see more interface improvements in apps like ChatGPT to help teach people why they should use a reasoning model. An even better move would be to abstract away all these definitions and focus on what tools can do for people.

What kind of outlook do you see for Snap in 2025 and beyond?

Snap’s biggest problem going into 2025 is the same problem it had going into 2024: its business isn’t growing fast enough. The app itself is bigger than ever and growing quickly, but yearly revenue growth last quarter was less than Meta’s. That’s not a compelling pitch to Wall Street when you are already viewed as the underdog. Even with ads being placed in the Chat tab and the new Spotlight redesign slowly rolling out, the jury is out on if the business can rebound to the pace it needs to this year.

A depressed stock price makes it harder to recruit and retain talent, which has become more of a problem for Snap in the last couple of years. I do think the vibe could shift quickly if TikTok does end up being banned in the US or severely hamstrung by a new ownership structure. 

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I continue to be skeptical of Evan Spiegel’s commitment to hardware with Spectacles. As I’ve written before, his foresight and ambition to build AR glasses is admirable. But Snap looks increasingly outgunned in hardware.

What do you expect from Meta’s glasses in 2025? 

There have been a couple of reports recently saying that Meta is planning to ship a pair of smart glasses with a heads-up display this year. I first reported this was going to happen in February 2023. Hypernova, as the product is internally referred to at Meta, will have a viewfinder for interacting with things like Meta AI and notifications.

In my write-up of the Orion prototype, I spent a lot of time on the neural wristband because it’s going to ship with Hypernova as a way to control them (while Orion’s commercial successor is still a couple years out at least). I expect this band to be the part of the glasses that surprises people the most. Using it for the first time feels like magic. As I reported in 2023, Meta is also planning a separate smartwatch as an optional upgrade with the neural capability and more features for health tracking, etc. It’s going to be a very interesting year for Meta on the hardware front.

Is TikTok going to actually be banned?

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No one I’ve spoken with who is in a position to know thinks that China will let TikTok be fully divested from ByteDance. The algorithm definitely won’t be sold, but as I’ve explained before, that isn’t as important a factor as it was the last time TikTok was facing a ban.

At the same time, there is too much money and power at stake for TikTok to just disappear. President-elect Donald Trump wants to make a deal. The most likely outcome is a different version of the frankensteinian “TikTok Global” joint venture proposal that ByteDance agreed to back in 2020.

I could see Oracle staying involved this second time given Larry Ellison’s ongoing influence at Mar-a-Lago. ByteDance will most likely continue running TikTok day-to-day while divesting some of its ownership stake. The real wild card in all this, however, is Elon Musk, who has had serious TikTok envy since he bought X…

Are you more bullish or bearish on Google than you were a year ago?

Honestly, bullish. It’s going to be difficult to achieve Sundar Pichai’s 2025 mandate of making Gemini a serious rival to ChatGPT on the consumer side, but Google has a fountain of money, the technical talent, and unrivaled distribution. 

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The company’s challenge is more of a cultural one. The more you have, the more you have to protect. It’s hard to get such a large, sprawling conglomerate to move fast and not care about the risk of backlash. Pichai seems well aware of this and the threats he faces, though.

Even if Google has to end its Search default payments to Apple (which I predict will be the most likely outcome of the DOJ antitrust case), doing so probably hurt Apple’s bottom line more than Google’s, as Eddy Cue himself argued last week. 

Then there’s Waymo, which may end up paying for all of Google’s “other bets” failures over the years — and then some.

What is a good book you recommend that falls in line with the things you report on?

A curse of already reading so much for my job is that I rarely want to spend time on a book. The last book I read in full was The Biggest Bluff by Maria Konnikova, which has nothing to do with tech but is super valuable if you are getting into poker. I enjoyed how her story of becoming a pro player is woven into explaining the technicalities of the game. 

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