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How to protect your deliveries from getting stolen by porch pirates

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How to protect your deliveries from getting stolen by porch pirates

As the holiday season approaches, the excitement of gift-giving can quickly turn into anxiety over package theft. With porch pirates on the prowl, your carefully delivered gifts can vanish right from your doorstep. In 2023 alone, a staggering 119 million packages were reported stolen, meaning one in every 180 deliveries disappeared into thin air. 

Cities like Seattle, Memphis and San Diego have become hot spots for these unfortunate heists.

If you’ve ever found yourself racing home to rescue a package, asking neighbors to keep an eye out or, worst of all, falling victim to these sneaky thieves, you’re not alone. But don’t worry! We’ve got some tips that could save you from the holiday headache of package theft. Let’s dive in.

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Alleged porch pirate taking packages from property (Kurt “CyberGuy” Knutsson)

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Tip 1: Get security cameras

First things first, consider installing security cameras around your home. Having a good camera system can really make a difference when it comes to deterring those sneaky thieves. Depending upon how well your police department responds to porch pirate package theft, position your video doorbell to capture the face of the pirate and your package deliveries. A Video Doorbell can push notifications to get a phone alert whenever anyone or anything approaches your door, even if they don’t ring the doorbell.

Also, you might want to consider adding a couple of nearly invisible wireless cameras on tree limbs near the street at your house. We did it in hopes of being able to record a license plate if ever needed for police. I can set them to send a notification when the camera detects a person or car.

When you’re shopping for cameras, look for high-resolution video so you can see everything clearly, even at night, with night vision capabilities. Motion detection is a must. It’ll alert you if someone gets too close to your front door. Plus, two-way audio lets you talk to anyone at your door, whether it’s a delivery person or someone who shouldn’t be there. And don’t forget about cloud storage. This way, you can easily access footage whenever you need it. Check out my top picks for the six best outdoor security cameras.

Pro tip: If your camera has the feature, set your video camera to notify you when it identifies packages within view.

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Image of a doorbell camera (Kurt “CyberGuy” Knutsson)

Tip 2: Use tracking apps

Next up, make sure you’re using tracking apps for your deliveries. Most shipping companies offer tracking services that let you follow your package from the moment it leaves the warehouse until it arrives at your home. 

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If you sign up for USPS Informed Delivery, you’ll get digital previews of what’s coming to your mailbox, which is super handy. You can set up email or text alerts for delivery updates so you’re always in the loop about when your packages are arriving. Some retailers even send you photos once your package has been delivered, giving you extra reassurance that it made it safely.

A woman using a tracking app on her iPhone (Kurt “CyberGuy” Knutsson)

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Tip 3: Make sure someone is home

Now, let’s talk about timing. It’s important to have someone around to receive packages as soon as they arrive. This can be tricky since many deliveries happen during work hours. If you can swing it, try working from home on days when important packages are expected. If that’s not possible, coordinate with friends, family members or roommates so someone is always there to grab the delivery right away.

A woman receiving packages at home (Kurt “CyberGuy” Knutsson)

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Tip 4: Coordinate with your neighbors

Don’t underestimate the power of community. Teaming up with your neighbors can be a game-changer in preventing package theft. Sign up for neighborhood porch pirate alerts from popular local networks like Neighbors and Nextdoor apps. This is where people often post when they’ve had a package stolen and sometimes upload videos or images of the suspected porch pirates. Plus, making an agreement with trusted neighbors to watch each other’s packages can really enhance security; there’s strength in numbers.

A person picking up packages for their neighbor (Kurt “CyberGuy” Knutsson)

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Tip 5: Have the package delivered somewhere else

If home delivery feels too risky, consider alternative delivery options that offer more security. Many people choose to have their packages sent to their workplace if allowed; this way, they’re less likely to be stolen than sitting on a porch all day. Retailers often provide secure pickup points where you can collect your packages at your convenience. Renting a P.O. Box or using services that hold packages for pickup at local shipping facilities are also great options for those valuable items.

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A woman receiving packages at her workplace (Kurt “CyberGuy” Knutsson)

Tip 6: Request a signature confirmation

Another way to prevent package theft is to request a signature confirmation for your deliveries. This means that the delivery person will not leave the package at your door unless someone signs for it. You can request a signature confirmation from most delivery services, such as FedEx, UPS, USPS and DHL. This option may cost extra, but it can give you peace of mind that your package will not be stolen.

Tip 7: Send to remote pick-up locations

Did you know that most delivery services now offer remote pick-up locations? These can be secure lockers, post offices or retail counters. Amazon has hundreds of Amazon Lockers and pick-up counters across the country, which are free for Prime members. See how far away the nearest Amazon Locker is located from your home.

When you’re checking out, just click on Change next to your shipping address, then select Find a pickup location near you to see your options. Once your package is delivered, you’ll get a notification or email with a code to retrieve it from the locker or pick-up point. Some items can even be returned at these locations.

A person picking up a package from a locker (Kurt “CyberGuy” Knutsson)

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Tip 8: Amazon Key In-Garage Delivery

We added a strong deadbolt to the door leading into the house from the garage before signing up. Now, when we are not home, an Amazon delivery can be placed securely inside our garage using the free service called Amazon Key In-Garage Delivery. The addition of a smart garage controller is the first step. Once you’ve signed up for Amazon Key In-Garage Delivery, pick Key Delivery when checking out on Amazon to have your packages securely put in the garage. I really like that you can block access to your garage any time you want. The driver never needs your garage code, and access only works for their one-time delivery.

A delivery being made using Amazon Key-In-Garage Delivery (Kurt “CyberGuy” Knutsson)

Tip 9: Provide a delivery box

Another great option is to invest in a delivery box that allows packages to be securely dropped off and stored discreetly. Just remember that you’ll need to inform delivery personnel about using the box and how it works.

Package being placed in a delivery box (Kurt “CyberGuy” Knutsson)

Tip 10: Sign up for delivery notifications

You can get an alert each time a package arrives at your doorstep. Both FedEx and UPS will send a text when you’ve just received a delivery. Amazon will also send you a shipment text letting you know a package has just been delivered.

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To set up Amazon delivery notifications, follow these quick steps.

  • Log on to the Amazon site
  • Go to Your Account section
  • Scroll down to the Communication and Content section
  • Tap Shipment Updates via Text
  • Follow the on-screen instructions, tap Subscribe

Kurt’s key takeaways

Remember, simple actions like installing security cameras, using tracking apps and coordinating with neighbors can go a long way in protecting your packages. So, as you prepare for the holiday season, take these tips to heart and enjoy a worry-free gift-giving experience. Let’s keep those porch pirates at bay and ensure that every package arrives safely at your doorstep.

Have you ever had a package stolen? If so, how did you handle the situation, and what lessons did you learn? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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No, Flock isn’t threatening people for debating surveillance

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No, Flock isn’t threatening people for debating surveillance

We’re aware of at least two forged letters circulating on the internet, including this one, that purport to be cease-and-desist letters from our legal department. To be clear: these letters did not come from me or from anyone at Flock.

Flock welcomes and encourages public debate about our technology. We have not and would not seek to discourage, prevent, or prohibit such discussion and debate. In fact, we would be happy to participate in any such discussions the group in question might host in the future.

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Fake VA shoe offer targets veterans

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Fake VA shoe offer targets veterans

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A flyer offering “free athletic shoes from VA” may look official at first glance. It uses VA-style branding, talks about health and wellness and even lists the MyVA phone number. That is what makes it so dangerous.

VA says the message falsely claims Veterans can receive free athletic shoes from VA. The agency says the promotion did not come from VA and has no connection to any official VA program.

The scam appears to be spreading through a flyer and online posts. It tells Veterans they may be eligible for free athletic shoes “at no cost to you.” It also shows popular shoe brands, steps to “redeem” shoes and a process that appears to involve a VA provider.

That may be enough to get someone to click, call, share or forward before they stop to think.

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Veterans are being warned not to click links, scan QR codes or share personal information tied to a fake VA shoe offer. (Kira Hofmann/picture alliance via Getty Images)

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Fake VA shoe offer: what VA says

VA says the free athletic shoe promotion is fake. It did not come from an official VA program, including VPRs, Central Office or Whole Health.

That is important because the flyer borrows the look and feel of a trusted government agency. It also uses health language to make the offer sound like a wellness benefit.

But let’s be real here. A free pair of shoes can sound harmless until the next step asks for your personal details.

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Why the fake VA shoe flyer looks so believable

This scam works because it mixes familiar names with an official-looking design. The flyer uses VA branding, a health-focused message and well-known athletic shoe brands.

It also presents the offer as a benefit. That can make people feel like they may miss out if they do not act.

Scammers know that veterans and families often deal with a lot of paperwork, benefit updates and health care messages. A fake flyer can slide into that confusion and feel more believable than it should.

How scammers use real VA details to build trust

One sneaky detail stands out. The flyer lists the MyVA number, but that alone does not make the flyer real.

Scammers often mix real information with fake offers. A real phone number, real logo or familiar agency name can make people lower their guard.

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That is why you should verify the offer through VA.gov, your official VA account or your local VA facility before responding.

What the fake VA shoe offer could steal

The flyer may look like it is only about shoes. The bigger risk comes next.

A fake offer like this could lead to a phishing page, a bogus form, a QR code trap or someone asking for sensitive details. That could include your Social Security number, VA login information, health information, address, bank details or credit card number.

Scammers may also use the information to target you again. Once they know you responded to a fake VA offer, they may try a follow-up call, text or email.

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A fake flyer claiming Veterans can get free athletic shoes from VA is spreading online, but the agency says it is not tied to any official program. (U.S. Department of Veterans Affairs)

What to do if you see the fake VA shoe offer

Do not share it. Do not forward it. Do not fill out a form. Do not scan any code connected to it.

Also, do not provide personal, financial or health information because of this flyer.

Instead, warn veterans, family members and colleagues without spreading the image. A quick heads-up can help someone avoid a costly mistake.

Ways to stay safe from VA scams

A few smart habits can help you spot fake VA messages before they turn into a bigger problem.

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1) Verify the offer through VA.gov

Go directly to VA.gov or use your official VA account. Do not rely on a flyer, social media post, text message or forwarded image.

2) Do not scan QR codes or click links

A scam flyer may send you to a fake website that looks official. Type the web address yourself or search for the VA page directly.

3) Never share VA login details

Do not give anyone your VA.gov username, password or sign-in code. VA says it will not ask you to share login credentials in an email.

4) Protect personal and health information

Treat your Social Security number, address, date of birth, medical information and benefits details as sensitive. A free offer should never require that kind of information from a random form.

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VA says veterans should verify suspicious benefit offers through VA.gov, an official VA account or a local VA facility. (Antonio Diaz / Getty Images)

5) Call VA using a trusted number

If you have questions, contact VA through an official phone number, the VA website or your local VA facility. Do not trust contact details from a suspicious flyer alone.

6) Report the fake VA shoe offer

Veterans who suspect fraud can report it through VSAFE.gov or call 1-833-38V-SAFE. Reports help VA and other agencies track scams that target veterans.

7) Use strong antivirus protection

Strong antivirus software can help protect you if you click a bad link, scan a risky QR code or land on a fake website tied to a scam. Good protection can block malicious pages, warn you about suspicious downloads and help stop malware before it does damage. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.

8) Consider a data removal service

Scammers often use personal details found online to make fake offers feel more believable. A data removal service can help reduce how much of your information is sitting on people-search sites, including your address, phone number and other details that can be used to target you. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.

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9) Take action fast if you responded

If you already clicked, scanned, called or shared information, change your VA.gov password right away. Use a trusted password manager to create and store a strong, unique password you do not use anywhere else. Turn on multifactor authentication if you have not already done that. Then watch your accounts for suspicious activity.

10) Warn others without forwarding the flyer

Tell family members, friends and veteran groups that the offer is fake, but do not send the flyer along with your warning. Even if your goal is to help, someone else may miss your warning, save the image or share it again. Instead, send a short message that says the free VA shoe offer is a scam and tell them to verify any VA benefit through VA.gov or their local VA facility.

Kurt’s key takeaways

A free pair of shoes can make you drop your guard, especially when the flyer uses VA branding and familiar shoe names. That is the whole trick. Scammers are using trust to push veterans and families toward a bad link, a fake form or a request for personal info. Slow down and verify it through VA.gov or your local VA facility. And if you want to warn someone, send them a message saying the offer is fake instead of forwarding the flyer itself. That keeps the scam from spreading.

Would this fake VA shoe offer have made you pause, or would the official-looking design have fooled you? Let us know by writing to us at CyberGuy.com.

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I spent a week using the Trump phone — it sucks

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I spent a week using the Trump phone — it sucks

The Trump phone was never a serious phone. Not when it was announced last June, in dodgy renders and with an incoherent spec sheet. Nor when Trump Mobile admitted — just two weeks later — that it wouldn’t be made in the US. Not even when the company revealed the final phone, first to me over a video call in February and then to the world in April through a short commercial with the slick sheen of AI.

It’s now on sale for $499, past the days of its tenuous, ever-shifting release dates. A few buyers even have the phone, The Verge among them, though more still seem not to.

It’s clear now that the T1 is a real phone, but that doesn’t mean it’s a serious one. Still, for the next thousand words or so, I will try to take it seriously.

$499

The Good

  • It actually exists
  • 3.5mm headphone jack
  • MicroSD card slot
  • It basically runs stock Android

A serious phone wouldn’t look like this

The T1 Phone is a curved slab of cheap gold plastic, the smartphone equivalent of a pair of knockoff wraparound Oakleys. The gold finish — more yellow in certain light, though it certainly does shine and shimmer — is tacky in every sense, with a sticky friction that makes it feel distinctly unpleasant to the touch. My phone arrived with a tiny scratch in the top-right corner.

The phone is fairly thin, and light, but its excessively curved waterfall display feels immediately dated. It also loses one of the chief advantages of that design — better in-hand feel — thanks to the oddly angular frame, which juts into my palm as I hold it.

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Almost every detail speaks to bad design. There’s the American flag logo, missing a stripe. The fact that “Trump Mobile” appears on the back twice, in two different orientations and two different fonts. Or the camera module, where the three lenses are spaced at irregular intervals.

Count the stripes.

I don’t think anything about this phone annoys me as much as the lens spacing.

God, I miss notification LEDs.

A headphone jack is less uncommon, but still pretty rare.

There are things to like. The 3.5mm headphone jack will have its fans, as will the microSD card slot inside the phone, or the fact that the phone ships with a case, charger, and braided USB cable. These are things that a certain type of Android fan has lamented the absence of for years.

I, for one, am more excited to be reviewing a phone with a notification light again, a true treat that I thought we’d lost forever. It’s a glimpse of a better world, one I didn’t expect from Trump Mobile of all companies. But like the curved screen, even these welcome touches betray that this is a dated, old-fashioned phone, one based on an old HTC design that already felt like a throwback two years ago.

A serious phone would work outside the US

I live in the UK, meaning I may well have the only Trump phone outside of North America. It cannot maintain any signal stronger than 2G, meaning I can use it for texts and calls but not for data. As best as I can tell from digging through the T1’s FCC certification documents, the phone simply doesn’t support the network bands commonly used in Europe.

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The T1 Phone isn’t sold in Europe, and that misshapen flag makes its target market clear. But even Americans get to go on vacation every once in a while. From my experience, it seems unlikely that the T1 would work anywhere in Europe and perhaps not anywhere in the world outside North America.

A serious phone would use more than the minimum hardware

At first glance, the T1’s spec sheet might seem impressive enough: a 120Hz OLED screen, a 5,000mAh battery, a triple rear camera with 50-megapixel sensors.

But the truth is you could find similar specs on almost any $200 Android phone and superior ones on phones sold at this price. Hardware like this is cheap and commodified, something that’s only beginning to change thanks to the ongoing memory crisis. Here, amusingly, the T1 is generously specced: 512GB of storage and 12GB of RAM come as standard. Those, along with the inclusion of wireless charging, are the only things that really stand out on this spec sheet.

Real gold, guaranteed.

Real gold, guaranteed.

Despite all that RAM, and Qualcomm’s modestly capable Snapdragon 7 Gen 3 chipset, the T1 is often sluggish. It sometimes stutters when switching apps or triggering animations, making even basic apps like Duolingo frustrating to use. This hardware isn’t flagship, but it should certainly be more capable than this. I can only assume Trump Mobile didn’t develop the sort of software and firmware performance optimizations that other manufacturers do, handicapping the phone from the start.

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1/16

I took the T1 Phone out with me around London to test the camera.
Photo: Dominic Preston / The Verge

I suspect the camera’s limitations are for similar reasons. The three rear lenses and single selfie camera take basic, functional photos, at least in good light — with the exception of the 8-megapixel ultrawide, which is uniformly poor.

Other phone manufacturers spend millions optimizing their image pipelines, and none of that work is evident here. Daylight photos are vivid and oversaturated, nighttime shots are noisy, and the telephoto shows no signs of electronic stabilization at all, making it feel shaky and unstable. Incredibly, by default every shot is overlaid with a strangely small T1 watermark — as if anyone should want to take credit for these photos.

1/12

While David Pierce took the excuse to test it in DC.
Photo: David Pierce / The Verge

A serious phone would have made more effort in its software

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As the Trump phone lurched haltingly toward its launch, the going assumption from many was that it would be a bloated mess, loaded with spyware, crypto apps, and MAGA-themed experiences, putting the president’s leering face front and center.

The truth is rather more mundane. It runs Android — the nearly two-year-old Android 15, to be precise — with almost no modifications at all. This is, in fact, about as close to what the nerds call “stock” Android as you’re ever likely to get these days.

The only preinstalled apps that are out of the ordinary are Truth Social, Trump’s own social media network, and Doctegrity, a telehealth platform that’s included with Trump Mobile’s $47.45 cell service. Beyond that you get a single Trump Mobile wallpaper and those photo watermarks, and that really is that.

In a sense, that’s a good thing — I’m hardly lamenting the lack of bloatware. But there’s also no sign that Trump Mobile has the ability or the intent to optimize its phone’s software or deliver any features beyond the minimum.

Truth Social comes preinstalled, though you can get rid of it.

Truth Social comes preinstalled, though you can get rid of it.

More worryingly, Trump Mobile hasn’t announced how long it will support the phone with software updates. When I spoke to executives from the company in February, they seemed confused by my question about how many Android version updates the phone would receive, though they did insist that customers won’t “be locked into what’s there today.” For now, that means a 2024 version of Android with a February 2026 security patch; I wouldn’t hold my breath for either to be updated any time soon.

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A serious company would put more effort in

In a strange way, the T1 Phone isn’t all that terrible, but only because it proves how hard it actually is to make a truly terrible phone these days. It’s easy enough to throw together the baseline hardware, stick Android on top, and call it a day. For better or worse, that’s more or less exactly what Trump Mobile has done. Between the simple software and the dated hardware features, the T1 is an oddly compelling phone for some old-school Android fans, but Trump Mobile got there entirely by mistake.

Premium.

Premium.

This isn’t a serious phone. It’s a marketing stunt that got out of hand, a way to grab attention and juice the subscriber count for an overpriced cell service with the president’s name on it.

Trump Mobile doesn’t care about this phone. And after the year of reporting on it that’s led to this review, I’m thrilled to finally say: Neither should you.

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