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How to know if your computer got hacked, what to do next

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How to know if your computer got hacked, what to do next

Have you ever had that sinking feeling that something’s not quite right with your computer? Maybe it’s running slower than usual or there are new icons on your desktop that you don’t recognize. Well, you might not be just imagining things; you could have been hacked.

While the first reaction may be to panic, the best possible first step if you think you’ve been hacked is to disconnect your computer from the internet and take a deep breath. If you’ve got antivirus software already installed, run the scan immediately. But don’t worry just yet. Before you start fretting about cyberthieves and lost data, let’s take a moment to walk through some crucial steps together. From running a trusty antivirus scan to the nitty-gritty of browser settings and remote access – this is your go-to guide for outsmarting those pesky hackers.

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A woman grabbing her computer in frustration (Kurt “CyberGuy” Knutsson)

Were you hacked?

1. Run antivirus software ASAP

When you’re running any antivirus scans or troubleshooting, start from the actual antivirus software program. Don’t follow pop-ups or notifications. If there is indeed a compromise, it should show up on the dashboard of the antivirus software program.

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Preventative:

  • Keep your antivirus software updated. Hackers are coming up with new viruses often, so if you are up to date, you’re less likely to be compromised. Or the virus is more likely to get caught.
  • Be familiar with your antivirus software notifications and alerts, so if you ever get a pop-up or notification, you’ll be more apt to notice fake ones.
  • Write down the contact information of the antivirus software you’ve installed and have it near the computer.

If you feel pretty confident that you’ve unfortunately been hacked, but your antivirus scan comes up empty, take a break and call customer service of antivirus software directly. Do not follow links to have a rep call you. Use the number you’ve written down, and call them directly so you know you’re not being duped.

If you don’t have antivirus software installed, make sure to install one and do a computer scan. You can find our top recommendations here.

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How to know if your computer got hacked, what to do next

A man typing on keyboard (Kurt “CyberGuy” Knutsson)

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2. Reformat or reset to factory settings

Sometimes a virus or other nefarious entities have overrun the computer so badly that you might need to simply reformat or reset it to factory settings. If you’ve uninstalled or deleted suspicious programs or applications only to have them reload upon restarting your computer, you may simply need to start from scratch. This is why it is crucial to have recent backups of your data. Our article, “How to securely get rid of your old PC or Mac,” outlines how to reset to factory settings or reformat your computer.

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3. Delete settings or extensions on browsers or uninstall and reinstall browsers completely

There have been many times I have gone to help my mom with her online accounts, only to be inundated with pop-ups, redirects or random links on her browser bar or menu. It turned out that she had either accidentally downloaded extensions that embedded themselves in the browser or, worse, changed the browser setting to open a spammy website as her main search engine or landing page. You can go to settings or preferences and delete extensions you do not recognize. But if these settings or extensions keep reappearing after deleting and restarting the browser, it is likely a bigger problem. Then, uninstall the browser and see if you can reinstall it. If that brings up the same settings again, then it could be a much more invasive virus or malware that needs to be addressed with an antivirus scan or assistance from a professional.

HOW TO OUTSMART CRIMINAL HACKERS BY LOCKING THEM OUT OF YOUR DIGITAL ACCOUNTS

4. Turn off or restrict remote access

While it is harder for hackers to access your computer if it is completely turned off, if you have allowed remote access, a hacker just needs your computer to be hooked up to a network or the internet in order to take over your device and turn it on.

To prevent remote access to your PC:

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  • Click the Windows Start button
  • Input Remote Desktop settings in the search bar
  • In the Remote Desktop settings, ensure that the slider under “Enable Remote Desktop” is set to Off.
  • Review your current processes in Task Manager (Ctrl+Alt+Del) for any unusual or suspicious activities

To prevent remote access on Macs:

  • Click the Apple logo icon in the top left corner.
  • Click System Settings
  • Tap General 
  • Click the Sharing icon
  • Scroll down and uncheck the boxes next to Remote Login and Remote Management to prevent unauthorized remote access.
How to know if your computer got hacked, what to do next

A woman on her laptop (Kurt “CyberGuy” Knutsson)

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5. Review your activity monitor on your computer and network traffic patterns

Periodically, checking your computer’s activity monitor to check which programs are running and what is using up the most bandwidth is a healthy practice. It will teach you to spot any programs or traffic that is unusual or if someone else is connecting to your computer remotely.

To review this activity on your PC:

  • Go to Control Panel
  • Click Administrative Tools
  • In Event viewer, look for the events that are related to startup and shutdown. Any shutdown will be listed there and which program or user-initiated that startup or shutdown. This way, you can see if these actions are that of a virus or an update process.

To review this activity on your Mac:

  • Go to the menu bar on the top left when you first log on to your account.
  • Select Go
  • In the drop-down menu, select Utilities
  • When a menu pops up, one of the first options should be Activity Monitor.

Or:

  • Go to your Applications folder on your dock (usually located on the bottom or right-hand side of the screen)
  • Go to Utilities folder
  • Select Activity Monitor
How to know if your computer got hacked, what to do next

A man putting in his username and password on tablet (Kurt “CyberGuy” Knutsson)

Top 3 preventative measures to not get hacked

1. Turn on 2-factor authentication

While it may seem like a pain to enter a code received via email or text each time you sign in, this extra step is crucial for security. By activating two-factor authentication, you create a barrier against unauthorized access. Even if a hacker discovers your email or username, they won’t get far without the unique code.

Each login attempt triggers a notification, alerting you to potential threats. Repeated failed attempts will secure your account by either locking it or sending you an alert. In the event of suspicious activity, you can swiftly use a trusted device to reset your password and inform the service provider. It’s a small price to pay for significant protection against cyberthreats.

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How to know if your computer got hacked, what to do next

A man backing up his computer (Kurt “CyberGuy” Knutsson)

2. Have strong antivirus software 

The best way to protect yourself from clicking malicious links that install malware in an attempt to get access to your private information is to have antivirus protection installed on all your devices. This can also alert you of any phishing emails or ransomware scams. Plus, think of it like having a digital bodyguard – always on the lookout, always ready to defend you from cyberthreats. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android & iOS devices.

3. Configure your email settings

How to know if your computer got hacked, what to do next

Configure email settings to not automatically images or attachments (Kurt “CyberGuy” Knutsson)

If you configure your email settings to not automatically load content such as images or attachments, then it is harder for viruses or other malware to be automatically downloaded or accidentally opened. If you also have emails received first in rich text format, you can choose which emails load fully with images once you realize it is from a trusted source.

Gmail desktop:

  • Click the settings gear icon
  • Choose See all settings
  • Under the General tab, scroll to the Images section.
  • Select Ask before displaying external images
  • Scroll to the bottom of the page and click Save Changes

Gmail mobile:

  • Tap the hamburger menu (3 horizontal lines)
  • Select Settings
  • Choose the account you want to manage
  • Scroll to the Images section and select Ask before displaying external images.

Apple mail:

  • First, click on Mail in your dock at the bottom of your screen
  • Then click on Mail in the upper left of your screen
  • Click Settings
  • Go to the Viewing tab
  • Uncheck Load remote content in messages

Outlook desktop (PC):

  • Click File
  • Choose Options
  • Select Trust Center
  • Click Trust Center Settings
  • Under Automatic Download, check the option that says Don’t download pictures automatically in standard HTML email messages or RSS items.

Outlook desktop (Mac):

  • Open Outlook
  • Click Preferences
  • Under Email select Reading
  • Choose Security
  • Select Never to prevent image downloads

Yahoo Mail desktop:

  • Click Settings.
  • Choose More Settings.
  • Click Viewing email.
  • Under Show images in messages, select Ask before showing external images.

Start Mail desktop:

Please note that the exact wording of the menu items and options can vary based on the version of Start Mail you are using. 

  • Open Start Mail
  • Click on the Settings icon
  • Navigate to the Email section
  • Look for the Images or Privacy settings
  • Choose the option to Ask before displaying external images or a similar setting that controls the automatic downloading of pictures.

These steps should help enhance your email security by giving you control over which images are displayed, thereby reducing the risk of malware being automatically downloaded or opened. Always ensure your email application is updated to the latest version for the best security practices.

Looking for private and secure email solutions? See Best Private and Secure Email Providers 2024

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Data recovery: Protecting your information against loss

This may not seem relevant to an article about hacking, but having your data off your computer and safely on an external hard drive or the cloud will give you more options if you think you’ve been hacked. If you need help deciding what type of data backup would be best for you, please take a look at these articles:

If a hack is bad enough, sometimes a complete wipe of your system is the only way to salvage your computer. If you have a safe copy of your data, while it might be inconvenient, you will not lose all your data. Also, if you keep more sensitive data off your more frequently used computer, then your data is less likely to be compromised if you get hacked.

Kurt’s key takeaways

At the end of the day, being hacked is a massive inconvenience and can potentially lead to data loss or theft. But don’t lose hope. There are steps you can take to outsmart those pesky hackers and keep your devices secure. The key is staying vigilant and taking preventative measures like using strong antivirus software, enabling two-factor authentication and regularly backing up your data. That way, if you do get hacked, you’ll have a recent backup to rely on and can simply wipe your device clean without losing everything.

It’s also crucial to keep an eye out for any suspicious activity on your computer or network. If something seems off, don’t hesitate to run a full antivirus scan and review your activity monitor for any unauthorized access or programs running in the background. Remember, hackers are always coming up with new tricks, so it’s an ongoing battle to stay one step ahead. But by following the tips outlined here, you’ll be well on your way to keeping your digital life secure and hack-free. Stay vigilant, my friends.

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Can you share a personal story where being proactive about computer security paid off or, conversely, where neglecting it led to issues? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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Answers to the most asked CyberGuy questions:

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What does Mark Zuckerberg want from Donald Trump?

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What does Mark Zuckerberg want from Donald Trump?

At this point, it’s pretty clear what Donald Trump wants from Mark Zuckerberg. But what does Zuckerberg, who has now gone to Mar-a-Lago twice since the November election, want from the President-elect?

That’s the question I’ve been asking sources in and around Meta over the last several days. They all described Meta’s relationship with the outgoing Biden administration as incredibly hostile. It’s safe to assume that Zuckerberg wants a reset for the MAGA regime, especially since Trump threatened not that long ago to imprison him for life. 

In Trump’s America, removing tampons from the mens’ restrooms on Meta’s campuses, — a real thing that just happened — is as much a business decision as a political one. Destroying ‘woke’ ideology is a key pillar of Trump’s stated mandate. Others who know they need to play the game, like Amazon, are also starting to fall in line. Even still, Zuckerberg is transforming Meta for this new political reality at a speed that’s unusual for a company of its size and influence. Founder mode.

In his conversation with Joe Rogan and his video on Instagram, Zuckerberg shares a laundry list of issues that Trump could help him with: fighting other countries that are ratcheting up their policing of his platforms, stopping Apple from dictating how he builds mobile apps and smart glasses (the latter is increasingly important to Meta’s future), and, perhaps most importantly, keeping domestic AI regulation from slowing his efforts to crush OpenAI. Elon Musk has bought Trump’s ear. But the more time Zuckerberg spends in Mar-a-Lago, the more Sam Altman and Tim Cook should be worried.

Then there’s the US government’s case to break up Meta that’s set to go to trial in a few months. After the blur that was the last four years, it’s easy to forget that this lawsuit was filed at the end of Trump’s first term by a Republican FTC chair, not Lina Khan

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Most of the headline reactions from the past week have focused on Zuckerberg’s decision to end Meta’s third-party fact check program. It was a convenient scapegoat for company executives that, frankly, never lived up to the goal of bringing more neutrality to Facebook and Instagram. The Community Notes alternative Meta is cribbing from X was not on the product roadmap before this week, so it will probably be awhile before everyone sees it in the wild. 

The announcement that US moderators would be moved from California to Texas is perhaps the most cynical of them all; talk to anyone who knows and they’ll tell you the vast majority of moderators are already based in Austin.

The hateful speech that is now allowed on Meta’s is eye-popping on its face and will be deserving of more scrutiny in the coming weeks. The decision to start recommending political content again is a 180-degree turn for Zuckerberg. But insiders believe that the most impactful change for users of Meta’s apps will be the softening of its systems that remove content for potential policy violations. 

Out of all the announcements Meta made last week, this is the one I believe is the least connected to Trump. Meta execs have been signaling for a while that they know they are mistakenly removing too much content that doesn’t actually break the rules; I’m told it’s one of, if not the, biggest complaint in user surveys. If done correctly, dialing back on moderation mistakes may be the only thing Zuckerberg announced that makes everyone happy.

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Elsewhere

  • CES is for dealmaking now: Each year, the official CES show — the sprawling show floor and flashy keynotes — feels more like an advertising exercise and no longer a place to launch real products. Most of the energy has moved to private meeting rooms and happy hours at the Wynn, Aria, and Cosmopolitan, where tech execs are schmoozing CMOs and getting deals done with partners all week. At this shadow CES, everyone seems to agree that the show is more alive than ever. Booths on the show floor have become marketing tools to show clients before you take them to a steak dinner. The challenge for the organizers of CES will be figuring out how to bridge the growing influence of this part of the show with their current business model of charging people to walk around booths filled with smart toasters and concept cars.
  • TikTok may just get banned: Imagine an alternate world in which the Chinese government is about to ban Instagram from operating in the country and Mark Zuckerberg is in hiding. That’s the situation with ByteDance and its founder Zhang Yiming, who stepped down from the CEO role after the last US ban attempt but still controls the company. He let TikTok be banned in India and seemingly has no interest in the app surviving this time, so why wouldn’t he let the same thing happen again?
  • Google and OpenAI flick at what’s next: Google’s DeepMind unit is starting “an ambitious project to build generative models that simulate the physical world,” which it believes “is on the critical path to artificial general intelligence.” Meanwhile, OpenAI is returning to its early roots by starting a “general-purpose robotics” team that will build hardware and push “towards AGI-level intelligence in dynamic, real-world settings.” We may have hit a scaling wall on text data but the big labs clearly see an opportunity in 3D. (See also what Nvidia announced last week.)
  • Other headlines you may have missed: Tencent (a large investor in Epic Games, Snap, and US tech companies) was put on the Pentagon’s blacklist for being allegedly under the influence of the Chinese military. Tim Cook’s total compensation rose 18 percent last year to $74.6 million. Elon Musk is hosting an inauguration party for Trump in DC with Uber and The Free Press. Sam Altman’s sister filed a sexual abuse lawsuit against him.

Job board

Some recent, noteworthy job changes in the tech world:

  • A bunch of changes at Meta: UFC CEO Dana White, Exor CEO John Elkann, and Charlie Songhurst joined the board. Joel Kaplan is running policy and comms now. After a stint at Google, I’m told Michael Levinson is coming back as VP of product for the Integrity org. (Good luck!) Head of civil rights, Roy Austin, is leaving. And former DEI chief Maxine Williams is now head of “accessibility and engagement.”
  • Elon Musk’s X named a couple of new leaders: Romina Khananisho is the new head of government affairs and John Nitti is head of “ad innovation.”
  • Calista Redmon joined Nvidia as VP of “global AI initiatives,” where she’ll “drive adoption of the NVIDIA platform for national and regional AI initiatives.”
  • Sophia Dominguez, Snap’s director of AR platform, is leaving.

More links

If you haven’t already, don’t forget to subscribe to The Verge, which includes unlimited access to Command Line, all of our reporting, and an improved ad experience on the web.

As always, I want to hear from you, especially if you work at Meta. Respond here, and I’ll get back to you, or ping me securely on Signal.

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PowerSchool data breach exposes millions of student and teacher records

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PowerSchool data breach exposes millions of student and teacher records

Cybercriminals spare no industry, targeting sectors like health care, insurance, automotive and education. Health care has been a frequent target, with attacks like the Ascension breach last year and the CVR incident in late 2024. 

Now, education technology giant PowerSchool has become the latest target, with records of millions of students and teachers stolen.

While the exact number of affected individuals remains unknown, the scale of the breach is alarming.

PowerSchool serves 18,000 customers worldwide, including schools in the U.S. and Canada, managing grading, attendance and personal information for over 60 million K-12 students and teachers.

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Kids working on their laptops  (Kurt “CyberGuy” Knutsson)

How did hackers target PowerSchool

PowerSchool revealed a cybersecurity breach to its customers Jan. 7, as reported by BleepingComputer. The company said it discovered the breach Dec. 28, after customer data from its PowerSchool SIS platform was stolen through the PowerSource support portal.

PowerSchool SIS is a student information system used for managing grades, attendance, enrollment and other student records. Hackers accessed the PowerSource portal using stolen credentials and used an “export data manager” tool to steal information.

The company said this wasn’t a ransomware attack or a result of software flaws, but rather a straightforward network break-in. The company has hired a third-party cybersecurity firm to investigate the breach, figure out what happened and determine who was affected.

power school 2

Illustration of a hacker at work  (Kurt “CyberGuy” Knutsson)

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What data got stolen

The PowerSource portal includes a feature that allows PowerSchool engineers to access customer systems for support and troubleshooting. The attacker exploited this feature to export the PowerSchool SIS “students” and “teachers” database tables to a CSV file, which was then stolen.

PowerSchool confirmed the stolen data primarily includes contact details like names and addresses. However, for some districts, the data may also include sensitive information such as Social Security numbers, personally identifiable information, medical records and grades.

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The company said customer support tickets, credentials and forum data were not accessed or stolen during the breach. PowerSchool also emphasized that not all SIS customers were affected and expects only a subset of customers will need to notify those affected.

“We do not anticipate the data being shared or made public, and we believe it has been deleted without any further replication or dissemination,” the developer told customers in a notice.

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“We have also deactivated the compromised credential and restricted all access to the affected portal. Lastly, we have conducted a full password reset and further tightened password and access control for all PowerSource customer support portal accounts.”

PowerSchool said affected adults will be offered free credit monitoring, while minors will receive subscriptions to an unspecified identity protection service.

power school 3

Illustration of a hacker at work  (Kurt “CyberGuy” Knutsson)

MASSIVE DATA BREACH EXPOSES 3 MILLION AMERICANS’ PERSONAL INFORMATION TO CYBERCRIMINALS

5 ways you can stay safe from PowerSchool data breach

The PowerSchool data breach has highlighted the importance of staying vigilant about your personal information. Here are five steps you can take to protect yourself:

1. Monitor your accounts regularly: Keep a close eye on your bank accounts, credit cards and any online services linked to your personal information. Watch for unauthorized transactions or changes to your accounts that could signal misuse of your data.

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2. Freeze your credit: If your Social Security number or other sensitive details were compromised, consider placing a credit freeze with major credit bureaus like Equifax, Experian and TransUnion. This prevents potential identity thieves from opening new accounts in your name.

3. Use identity theft protection services: Take advantage of any identity protection services offered by PowerSchool as part of its breach response. These services can alert you to suspicious activity and provide support if your identity is stolen.

One of the best parts of some identity protection services is that they have identity theft insurance of up to $1 million to cover losses and legal fees and a white glove fraud resolution team where a U.S.-based case manager helps you recover any losses. See my tips and best picks on how to protect yourself from identity theft.

4. Enable two-factor authentication (2FA): Wherever possible, enable 2FA for your online accounts. This adds an extra layer of security by requiring a second form of verification, such as a text code or app-generated token, to access your accounts.

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5. Be aware of phishing links and use strong antivirus software: Cybercriminals often use phishing scams to exploit data breaches. Avoid clicking on suspicious links in emails or text messages, especially those claiming to be from PowerSchool or your school district.

The best way to safeguard yourself from malicious links is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

WINDOWS FLAW LETS HACKERS SNEAK INTO YOUR PC OVER WI-FI

Kurt’s key takeaway

You can blame hackers for this breach, but PowerSchool shares the responsibility for failing to adequately protect sensitive data. The company may also be in violation of data privacy agreements it signed with school districts, as well as federal and state laws designed to safeguard student privacy. What’s more concerning is that PowerSchool took nearly two weeks to notify its customers about the breach. Schools are now left scrambling to assess the full extent of the intrusion. This delay is not just irresponsible; it puts students, parents and teachers at heightened risk of cyberattacks and identity theft.

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Do you think companies like PowerSchool should face stricter regulations for handling sensitive data? Let us know by writing us at Cyberguy.com/Contact

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter

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Answers to the most asked CyberGuy questions:

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L’Oréal’s new skincare gadget told me I should try retinol

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L’Oréal’s new skincare gadget told me I should try retinol

Las Vegas is punishingly dry. The arid winter air means I woke up on Day 3 of CES 2025 with a nosebleed, chapped lips, and ashy legs. This in spite of the fact I slathered myself with two pumps of a fermented bean essence, eye cream, moisturizer, and a lip mask. Staring at my face in the hotel mirror, I wonder if any of those products were doing what they’re supposed to — and if maybe, I should try something different.

This is why I was so eager to try L’Oréal’s Cell BioPrint.

For anyone who’s struggled with their complexion, the Cell BioPrint feels like a holy grail gadget. The device is a mini-lab setup that analyzes a skin sample to generate a report about your skin’s current condition. It’ll also “grade” your skin with regard to oiliness, wrinkles, skin barrier function, pore size, and uneven skin tone. Based on the proteins in your skin, you’ll also see whether you’re more likely to be susceptible to those issues down the line — even if they aren’t issues now. The test also determines whether you’re responsive to retinol, a popular and well-studied skincare ingredient that nevertheless causes a ton of confusion online.

My results. I’m happy to say my skin’s biological and chronological age were aligned.
Photo by Victoria Song / The Verge

In my demo, using the Cell BioPrint was simple. Mainly because I didn’t have to do a thing. While L’Oréal hopes to one day make Cell BioPrint an at-home device, it’ll first be aimed at retail, dermatology offices, and skincare clinics. As in, the actual test will be done by a professional to ensure accuracy. A L’Oréal staffer collected a sample from both my cheeks using a special kind of sticker. I watched as he then dissolved it in a buffer liquid, placed the resulting solution into a cartridge, and fed that cartridge into a machine. I also had my cheeks and forehead scanned with an imaging wand before answering two questions about my age and demographic data.

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After a few minutes, I got to see my results. Apparently, I’m doing something right because the report said that my chronological and biological age were aligned. But it also said that while my skin barrier function is currently good, I’m biologically prone to have issues with that as I get older. My report also said that I don’t have to be concerned with pore size — either now or in the future, and that I am highly responsive to retinol, meaning my skin is likely to tolerate it well.

There were several other insights I won’t bore you with, but after going over my results, I have a better sense of what I need to focus on. For instance, I should continue using moisturizers with ceramides, button up my sun care habits outside of sunscreen, add a vitamin C to help with my skin tone, and add a retinol. I also know what I don’t need or can remove from my routine. For example, I don’t need to buy products targeted toward shrinking pores.

Most of this wasn’t surprising. My results aligned with the concerns I’ve noticed and where I tend to concentrate my skincare routine. For example, the few times I’ve tried retinol, I’ve never had an hint of the sensitivities other people seem to experience.

Of course, this kind of personalized recommendation is only as good as the science behind it. After all, lots of health and beauty tech companies promise the moon, but are intentionally coy when it comes to explaining why you should trust them. Barring regulatory certification (which isn’t generally required for wellness and beauty tech), it’s left up to the individual to try to discern whether an explanation passes the smell test.

With that in mind, I asked L’Oréal to dive deep into the science — which Guive Balooch, global vice president of L’Oréal’s Technology Incubator, happily obliged.

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Balooch says the company had 800 biologists working (and publishing clinical studies) to discover whether there are specific proteins expressed in skin cells that could determine your risk factors for certain skin conditions. The challenge, he says, is that there are a lot of proteins produced by the body. Finding the few out of the thousands that can give actionable skincare insights is like finding a handful of needles in a giant haystack. It required L’Oréal’s researchers to sequence all of them and then find the relevant biomarkers.

This particular branch of research, Balooch says, is called proteomics — or the study of how proteins are expressed in the body. “It’s understanding that our cells every day are making proteins. Depending on our lifestyle, our geography, and our genes, they will make more or less of these proteins. It changes over time and habits can change it as well.”

Balooch says L’Oréal tested 4,000 people over 10 years across the US, Europe, South America and Asia, and found five proteins related to skin health, including two that are related to how well a person’s skin will respond to retinol. And while the Cell BioPrint can only currently analyze responsiveness to retinol, other ingredients like niacinamide and hyaluronic acid are also in the works.

“In some ways, it’s meant to tell people what not to buy.”

Cynically speaking, a device like this could also be viewed as a pseudoscientific way to sell more products to a group of people already prone to reach for their wallets. But Balooch argues the Cell BioPrint isn’t meant to encourage people to buy more.

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“In some ways, it’s meant to tell people what not to buy,” he says. “Of course, we would love to sell more products, but not by overconsumption. That’s not actually good for your skin. It’s about helping people find the right products based on science.”

To that end, Balooch has a point. The skincare market right now is rife with misinformation and influencers pushing expensive 10-step routines that sometimes do more harm than good. I know better, and yet I’m as guilty as the next skincare nerd. (I’m still haunted by the full bottle of snail mucin influencers claimed would fix all my problems. It broke me out instead.) Even now, I know that I’ll probably get influenced again. The difference is at least I can choose to be influenced towards a retinol cream or vitamin C serum — things that have a higher chance of helping me — rather than throwing my money to the wind.

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