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Holiday deliveries and fake tracking texts: How scammers track you

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Holiday deliveries and fake tracking texts: How scammers track you

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As we head into the last stretch of December (and last-minute gift shopping), your doorstep is probably busier than ever. And if you’re anything like me, you’re probably also juggling shipping updates, tracking numbers, and “out for delivery” alerts from half a dozen retailers.

Unfortunately, scammers know this too, and they’ve likely been preparing for it all year. Like clockwork, I’ve already started seeing the usual wave of fake tracking texts hitting people’s phones. They look legit, they show up right when you’re expecting a package, and they rely on one inescapable truth: during the holiday rush, most of us are too overwhelmed to notice when something feels off.

No need to panic, though. You can still come out ahead of the scammers. I’ll show you what to look out for and how you can prevent being targeted in the first place.

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THE FAKE REFUND SCAM: WHY SCAMMERS LOVE HOLIDAY SHOPPERS

Holiday shoppers are being hit with a surge of fake delivery texts designed to steal personal information and account logins. (Photo by Sebastian Kahnert/picture alliance via Getty Images)

What fake delivery text messages look like

Most of these fake shipping texts include a “tracking link” that looks close enough to the real thing that you might tap without thinking twice about it. In some cases, like one Maryland woman found out, you may even receive fake deliveries with a QR code that works in a similar way.

These links usually lead to a spoofed tracking page that looks almost identical to the real thing. It’ll ask you to “confirm” your login or enter your delivery details. The moment you type anything in, scammers capture it and use it to access your real accounts.

Even worse, the “tracking link” may contain malware or spyware, triggering silent installs that can steal passwords, monitor keystrokes, or give scammers remote access to your device.

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Red flags that reveal fake shipping and tracking messages

So how can you distinguish between a legitimate message for a delivery you’re actually waiting for and one of these scams? Here are the red flags I look for:

  • Weird or slightly altered URLs. Scammers use domains that look almost right. Except there’s usually one extra letter, a swapped character, or a completely unfamiliar extension.
  • Requests for additional payment. Real carriers don’t ask you to pay a “small fee” to release a package. That’s an instant giveaway.
  • A package you’re not expecting. If the text is vague or you can’t match it to a recent order, pause before you tap anything.
  • Delivery attempts at odd hours. “Missed delivery at 6:12 AM” or “late-night attempt” messages are usually fake. Carriers don’t normally operate like that.
  • Updates that don’t match what you see in the retailer’s app or email. If Amazon says your package is arriving tomorrow, but a random text says it’s delayed or stuck, trust Amazon, not the text.
  • Language that is designed to rush you. Anything screaming “immediate action required!” is designed to make you stop thinking and start tapping.

If a text triggers any one of these, I delete it on the spot. When in doubt, always check directly with the delivery service provider first before opening any links.

WHY YOUR HOLIDAY SHOPPING DATA NEEDS A CLEANUP NOW

Scammers are sending deceptive tracking links that mimic real carriers, hoping rushed shoppers won’t notice red flags. (Silas Stein/picture alliance via Getty Images)

How scammers know your address, phone number, and shopping habits

Scammers don’t magically know where you live or what you’ve ordered — they buy that information. There’s actually an entire industry of data brokers built on collecting and selling personal data. This can include your:

  • Phone number
  • Home address
  • Email
  • Purchase history
  • Browsing patterns
  • Retailers accounts and apps
  • Loyalty programs
  • Even preferred delivery times.

These data brokers can sell profiles containing hundreds of data points on you. And they aren’t always discerning about who they sell to. In fact, some of them have been caught intentionally selling data to scammers.

Once scammers have those details, creating a convincing delivery scam is no problem.

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But scammers can’t target what they can’t find

I’ve been very vocal about the importance of keeping personal information under lock and key. And this is just one of the reasons why.

Criminals rely on your personal information to target you with these types of scams. They also need at least a phone number or email address to reach you in the first place.

So your best bet to avoid delivery scams (and, honestly, most other scams year-round) is removing your info from data brokers and people search sites. Doing this will keep your details out of circulation online and out of the wrong hands.

FBI WARNS EMAIL USERS AS HOLIDAY SCAMS SURGE

Fraudsters use spoofed shipping pages and malware to capture passwords and gain access to victims’ devices. (Martin Ollman/Getty Images)

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How to remove your personal information from scammers’ reach

You can start by looking yourself up online. Searching for different combinations of your name, address, email, and phone number should bring up a bunch of people search sites. Just visit the “opt-out” page on each site to request removal of your data.

Private-database data brokers are a bit trickier. They sell data in bulk, usually to marketers and other third parties. So you won’t be able to check if they have your information. But if you look into which data brokers operate in your area, you can just send opt-out requests to them all. There’s a good chance they’ll have your information.

You can also turn to a data removal service. They completely remove the headache from this process and just automatically keep your personal info off data broker sites. If, like me, you don’t have the time to keep manually checking data broker sites and sending removal requests every few months (because your data will keep reappearing), a personal data removal service is the way to go.

While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

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Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

Kurt’s key takeaways

Holiday delivery scams work because they blend perfectly into the chaos of December shopping. A well-timed text and a familiar tracking link are often all it takes to lower your guard. By slowing down, checking messages directly with retailers, and reducing how much of your personal data is circulating online, you can take away the advantage scammers rely on. A little caution now can save you a major headache later.

Have you received a suspicious delivery text or tracking message this holiday season? If so, tell us what it looked like and how you handled it by writing to us at Cyberguy.com.

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Copyright 2025 CyberGuy.com.  All rights reserved.

Technology

Substack data breach exposed users’ emails and phone numbers

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Substack data breach exposed users’ emails and phone numbers

Substack is notifying some users that the email addresses and phone numbers linked to their accounts were exposed in a “security incident” last year. In an email to account holders, Substack CEO Chris Best said that a hacker had accessed internal data without authorization in October 2025, but that passwords, credit card numbers, and other financial information remain secure.

“On February 3rd, we identified evidence of a problem with our systems that allowed an unauthorized third party to access limited user data without permission, including email addresses, phone numbers, and other internal metadata,” Best said in the email. “We do not have evidence that this information is being misused, but we encourage you to take extra caution with any emails or text messages you receive that may be suspicious.”

Substack says that it has since fixed the security problem, and is now conducting a full investigation alongside bolstering its systems “to prevent this type of issue from happening in the future.” The platform didn’t provide any details regarding what the security issue was, or how many users have been impacted — myself and several Verge colleagues who also use Substack did not receive the email. We have reached out to Substack for clarification.

“I’m incredibly sorry this happened,” Best said in the email to users. “We take our responsibility to protect your data and your privacy seriously, and we came up short here.”

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Technology

How tech is being used in Nancy Guthrie disappearance investigation

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How tech is being used in Nancy Guthrie disappearance investigation

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Nancy Guthrie, the 84-year-old mother of “Today” show co-anchor Savannah Guthrie, was reported missing from her home in the Catalina Foothills area near Tucson after she failed to appear for church and could not be reached by family. When deputies arrived, several things stood out. Her phone, wallet and car keys were inside the home. The daily medication she relies on was left behind. Given her age and mobility challenges, investigators said she would not have left voluntarily.

The Pima County Sheriff’s Department has since stated publicly that the case is being treated as a suspected abduction, and the home was processed as a crime scene. As the search continues, investigators are piecing together not only physical evidence and witness tips, but also the digital trail left behind by everyday technology.

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149 MILLION PASSWORDS EXPOSED IN MASSIVE CREDENTIAL LEAK

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Investigators are examining digital clues from phones, cameras and networks to help narrow the timeline in the Nancy Guthrie missing person investigation. (Courtesy of NBC)

Why technology matters in missing person investigations

In cases like this, technology rarely delivers a single smoking gun. Instead, it helps investigators answer quieter but critical questions that shape a timeline. Investigators ask when everything still looked normal. They look for the moment when devices stopped communicating. They try to pinpoint when something changed. Phones, medical devices, cellular networks and cameras generate timestamps. Those records help narrow the window when events may have taken a dangerous turn.

YOUR PHONE SHARES DATA AT NIGHT: HERE’S HOW TO STOP IT

Smart cameras and neighborhood footage can provide crucial time markers, even when images are unclear or partially obscured. (Courtesy of NBC)

How investigators connect data across agencies

Behind the scenes, investigators rely on advanced analytical systems to connect information from multiple sources and jurisdictions. In Tucson and across Pima County, law enforcement agencies use artificial intelligence-assisted crime analysis platforms such as COPLINK, which allows data sharing with at least 19 other police departments across Arizona. These systems help investigators cross-reference tips, reports, vehicle data and digital evidence more quickly than manual searches.

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The Pima County Sheriff’s Department, Tucson Police Department and the FBI also work through real-time analytical crime centers, including Tucson’s Real-Time Analytical Crime Center (TRACC). These centers allow analysts to review large volumes of data together, from phone records and license plate reads to surveillance timestamps.

This type of analysis does not replace traditional police work. It helps narrow timelines, rule out possibilities and prioritize leads as new information comes in.

Bluetooth data and Apple’s potential role

iOS may retain low-level Bluetooth artifacts outside the pacemaker app. Access to this data typically requires:

  • Legal process
  • Apple cooperation
  • Device forensic extraction

Bluetooth artifacts cannot determine distance. They cannot show that two devices were a few feet apart. What they can sometimes provide is timestamp correlation, confirming that a Bluetooth interaction occurred. That correlation can help align pacemaker activity with phone movement or inactivity. It is not publicly known whether Apple has been formally contacted in this case. An inquiry has been made. Apple typically does not comment on specific investigations but may confirm what categories of data could be available.

What the iPhone itself may reveal

Even without medical data, the iPhone left behind may provide valuable corroboration. With proper legal access, investigators may examine:

  • Motion sensor activity
  • Cellular network connections
  • Wi-Fi associations
  • Camera metadata
  • Power and usage patterns

This data can help establish whether the phone moved unexpectedly or stopped being used at a specific time. Again, the value lies in confirming timelines, not speculating motives.

Cell tower data and coverage around the home

Public mapping databases show dense cellular coverage in the area surrounding the Guthrie residence. There are 41 cell towers within a three-mile radius. The closest carrier towers are approximately:

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  • AT&T at 1.0 mile
  • Verizon at 1.4 miles
  • T-Mobile at 3.0 miles

Carrier records can be analyzed to identify device connections, sector handoffs and anomalous activity during the critical window between Saturday evening and Sunday morning. This analysis is complex, but it can help confirm whether a device moved or disconnected unexpectedly.

Cameras, license plate readers and neighborhood footage

Investigators are also reviewing surveillance systems. Tucson primarily uses Verkada cameras integrated with the Fusus platform. Flock Safety cameras are used in other parts of the region, including South Tucson.

More than 200 automatic license plate readers are deployed in the broader area, allowing investigators to review historical vehicle movements during the critical time window. These systems can capture license plates, vehicle make and color, vehicle type and alerts tied to suspect vehicles.

Private sources may matter just as much. Neighbor doorbell cameras and home systems can provide important timeline markers, even if the footage is grainy. Some modern vehicles also record motion near parked cars if settings are enabled.

SUPER BOWL SCAMS SURGE IN FEBRUARY AND TARGET YOUR DATA

Everyday devices quietly record timestamps that may help investigators understand when something has changed and where to look next. (Courtesy of NBC)

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Ways to keep your loved ones safe

Technology can help protect older or vulnerable relatives, but it works best when combined with everyday habits that reduce risk.

1) Use connected cameras

Install smart doorbell cameras and outdoor security cameras that notify family members when someone unfamiliar appears. Alerts can matter just as much as recorded footage. Many newer systems allow AI-based person detection, which can alert you when an unknown person is seen at certain times of day or night. These alerts can be customized, so family members know when activity breaks a normal pattern, not just when motion is detected.

2) Wear an emergency pendant or medical alert device

Emergency pendants and wearable SOS devices let someone call for help with a single press. Many newer models work outside the home and can alert caregivers if a fall is detected. Some devices also include GPS, which helps when someone becomes disoriented or leaves home unexpectedly. This remains one of the most overlooked safety tools for older adults.

3) Enable device sharing and safety features

If your loved one agrees, enable location sharing, emergency contacts and built-in safety features on their phone or wearable.

On smartphones, this can include:

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  • Emergency SOS
  • Medical ID access from the lock screen
  • Trusted location sharing through apps like Find My

These features work quietly in the background, allowing help to reach the right people quickly without requiring daily interaction.

4) Create simple check-in routines

Use apps, text reminders or calendar alerts that prompt regular check-ins. If a message goes unanswered, it creates a reason to follow up quickly instead of assuming everything is fine. Consistency matters more than complexity.

5) Use devices with passive safety monitoring

Some phones, wearables and home systems can detect changes in normal daily activity without requiring a button press. For example, smartphones and smartwatches can notice when movement patterns suddenly stop or change. If a device that usually moves every morning stays still for hours, that shift can trigger alerts or prompt a check-in from a caregiver. Smart home systems can also flag unusual inactivity. Motion sensors that normally register movement throughout the day may show a long gap, which can signal that something is wrong. Passive monitoring works in the background. It reduces the need for constant interaction while still creating early warning signs when routines break.

6) Know emergency contacts and escalation steps

Enable smart alerts from home security systems so that family members know when doors open late at night, remain open longer than normal or when systems are armed or disarmed. Fire and smoke listener alerts and bedside panic buttons add another layer of protection, especially overnight. Car apps can also share safety signals, such as when a vehicle is unlocked, a door or window is left open or when location sharing is enabled with trusted family members.

“No single device can protect someone on its own,” a law enforcement expert told CyberGuy. “What helps most is layering. A camera paired with a wearable. A phone paired with check-ins. Technology paired with human attention. Each layer adds context and reduces blind spots. Together, they create earlier warnings and faster responses when something goes wrong.”

Kurt’s key takeaways

The disappearance of Nancy Guthrie is heartbreaking. It also highlights how deeply modern technology is woven into everyday life. Digital data from phones, cellular networks, and cameras can offer valuable insights, but only when used responsibly and in compliance with privacy laws. As this investigation continues, technology may help law enforcement narrow timelines and test theories, even if it cannot answer every question. In cases like this, every detail matters.

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As digital footprints grow more detailed, should tech companies give law enforcement broader access when someone goes missing? Let us know by writing to us at Cyberguy.com.

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Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide – free when you join my CYBERGUY.COM newsletter. 

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Copyright 2026 CyberGuy.com. All rights reserved.  

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Google’s annual revenue tops $400 billion for the first time

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Google’s annual revenue tops 0 billion for the first time

Google’s parent company, Alphabet, has earned more than $400 billion in annual revenue for the first time. The company announced the milestone as part of its Q4 2025 earnings report released on Wednesday, which highlights the 15 percent year-over-year increase as its cloud business and YouTube continue to grow.

As noted in the earnings report, Google’s Cloud business reached a $70 billion run rate in 2025, while YouTube’s annual revenue soared beyond $60 billion across ads and subscriptions. Alphabet CEO Sundar Pichai told investors that YouTube remains the “number one streamer,” citing data from Nielsen. The company also now has more than 325 million paid subscribers, led by Google One and YouTube Premium.

Additionally, Pichai noted that Google Search saw more usage over the past few months “than ever before,” adding that daily AI Mode queries have doubled since launch. Google will soon take advantage of the popularity of its Gemini app and AI Mode, as it plans to build an agentic checkout feature into both tools.

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