Technology
FBI warns of scam targeting victims with fake hospitals and police
The FBI warns that scammers are impersonating doctors, police and banks using spoofed numbers, while “smishing” texts impersonating toll agencies and delivery services surge nationwide.
In one elaborate scheme, fraudsters posing as hospital staff claim victims’ identities are linked to Chinese crime rings, then transfer calls to fake police demanding wire transfers, complete with fake IDs and encrypted app requests.
These cons often target previous fraud victims through social media groups, where fake profiles like “Jaime Quin” promise fund recovery to steal more data. With AI and deepfakes making scams harder to spot, here’s how to fight back.
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FBI building in Washington, D.C. (Kurt “CyberGuy” Knutsson)
How these scams work
The FBI says that these scams often target people who have already been victims of fraud, which makes them especially cruel. Scammers reach out through phone calls, emails or even social media, pretending they can help you recover money you’ve lost.
WHAT IS ARTIFICIAL INTELLIGENCE (AI)?
One common trick involves someone posing as an official from the FBI’s Internet Crime Complaint Center, using fake names like “Jaime Quin,” who asks for sensitive information such as your Social Security number or bank details.
In other cases, scammers create fake female profiles to join online support groups for fraud victims, gaining trust before directing people to contact their “recovery experts.” While the details may change, the goal is always the same: to steal your personal information or money all over again.
A woman working on her laptop (Kurt “CyberGuy” Knutsson)
THIS IS WHAT YOU ARE DOING WRONG WHEN SCAMMERS CALL
How to keep yourself safe
Protecting yourself from scams starts with these critical defenses; each is designed to shut down fraudsters before they gain a foothold on your personal information or money.
1. Stay calm: If you think a scammer is calling you, it’s important to stay calm and not let yourself get emotional. It’s very easy to get worked up when you’re in the middle of this situation. If it happens, you can always say you will get back to them and hang up the phone. If they become aggressive and try to exploit you, tell them you will report them and hang up.
2. Avoid unknown contact numbers: Never call phone numbers that appear in pop-ups, unsolicited texts or emails. These numbers often belong to scammers trying to trick you into sharing personal information or making payments. Instead, always verify contact details through official websites or trusted sources before reaching out.
3. Download warning: Do not download software at the request of unknown individuals who contact you. Installing unknown programs can introduce malware or give scammers a way to steal your personal information.
4. Security precaution: Do not allow unknown individuals access to your computer. Granting remote access can give scammers control over your files and personal information, putting your security at serious risk.
5. Don’t click that link and have strong antivirus software: Do not click on unsolicited pop-ups on your computer, links sent via text messages or email links and attachments. As scammers weaponize AI and deepfake technologies, strong antivirus software becomes your first line of defense. The best way to protect yourself from clicking on malicious links that install malware that may access your private information is to have strong antivirus protection installed on all your devices. This can also alert you to any phishing emails or ransomware scams. Get my picks of the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.
6. Remove your personal information from the web: Your personal information is out on the web. If you want to make your personal information inaccessible, you might want to look into removal services. While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here.
7. Never send money or valuables to strangers: Avoid wiring cash, sending gift cards, cryptocurrency or any other assets to people you’ve only met online or over the phone. Scammers often pressure victims for these untraceable payments, so always be cautious and verify who you’re dealing with before sending anything.
8. Consider identity theft protection services: These services monitor your personal information across credit reports, the dark web and public records, alerting you quickly if your data is exposed or misused. These services offer valuable early warnings and access to experts who can help recover your identity if fraud occurs. Choose a reputable provider that offers comprehensive monitoring, timely alerts and support for resolving identity theft issues. See my tips and best picks on how to protect yourself from identity theft.
FBI working to stop scams (Kurt “CyberGuy” Knutsson)
TOP 12 ELDERLY FRAUD SCAMS
What to do if you’re targeted
If you believe you’ve been contacted by scammers impersonating the FBI, hospitals, police or other trusted entities, it’s crucial to act quickly.
- Stop all communication immediately. Do not engage further or provide any personal or financial information.
- Report the incident to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov. Provide as much detail as possible, including contact information, methods used by the scammer and any financial transactions.
- Notify your bank or financial institutions if you’ve shared any account information or sent money.
- File a police report with your local law enforcement to document the crime.
- If you’re an older adult or need assistance filing a complaint, contact the Department of Justice Elder Justice Hotline at 1-833-FRAUD-11 (833-372-8311).
Reporting scams not only helps protect you but also assists law enforcement in identifying and stopping these criminals.
FBI WARNS ABOUT NEW EXTORTION SCAM TARGETING SENSITIVE DATA
Kurt’s key takeaways
As scams grow more sophisticated, your best weapons are skepticism and proactive security measures like those we listed above. When in doubt, ask yourself: Would this agency really pressure me for payments via Signal or another app? Report all attempts to ic3.gov and trust your gut. If it feels off, it probably is.
Do you trust today’s cybersecurity policies to shield your identity when scammers weaponize AI and critical infrastructure remains a target? Let us know by writing us at Cyberguy.com/Contact.
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Technology
The AI industry’s biggest week: Google’s rise, RL mania, and a party boat
This is an excerpt of Sources by Alex Heath, a newsletter about AI and the tech industry, syndicated just for The Verge subscribers once a week.
Reinforcement learning (RL) is the next frontier, Google is surging, and the party scene has gotten completely out of hand. Those were the through lines from this year’s NeurIPS in San Diego.
NeurIPS, or the “Conference on Neural Information Processing Systems,” started in 1987 as a purely academic affair. It has since ballooned alongside the hype around AI into a massive industry event where labs come to recruit and investors come to find the next wave of AI startups.
I was regretfully unable to attend NeurIPS this year, but I still wanted to know what people were talking about on the ground in San Diego over the past week. So I asked engineers, researchers, and founders for their takeaways. The list below of responses includes Andy Konwinski, cofounder of Databricks and founder of the Laude Institute; Thomas Wolf, cofounder of Hugging Face; OpenAI’s Roon; and attendees from Meta, Waymo, Google DeepMind, Amazon, and a handful of other places.
I asked everyone the same three questions: What’s the buzziest topic from the conference? Which labs feel like they’re surging or struggling? Who had the best party?
The consensus was clear. “RL RL RL RL is taking over the world,” Anastasios Angelopoulos, CEO of LMArena, told me. The industry is coalescing around the idea that tuning models for specific use cases, rather than scaling the data used for pre-training, will drive the next wave of AI progress. What’s clear from the lab momentum question is that Google is having a moment. “Google DeepMind is feeling good,” Hugging Face’s Wolf told me.
The party circuit was naturally relentless. Konwinski’s Laude Lounge emerged as one of the week’s hotspots — Jeff Dean, Yoshua Bengio, Ion Stoica, and about a dozen other top researchers came through. Model Ship, an invite-only cruise with 200 researchers, featured “a commitment to the dance floor that is unprecedented at a conference event,” one of the organizers of the cruise, Nathan Lambert, told me. Roon was dry about the whole scene: “you can learn more from twitter than from literally being there … mostly my on-the-ground feeling was ‘this is too much.’”
Here’s what attendees had to say about NeurIPS this year:
What was the buzziest topic among attendees that you think more people will be talking about in 2026?
Which labs feel like they’re surging in momentum, and which ones feel more shaky?
What was the best party you attended or had FOMO over?
Yes, some people thought keynotes were parties. I guess academia lives on at NeurIPS after all.
Technology
How to spot wallet verification scam emails
NEWYou can now listen to Fox News articles!
Recently, you may have received alarming emails like the one below from “sharfharef” titled “Wallet Verification Required” that uses the MetaMask logo and branding.
These messages warn you to verify your wallet by following a link, but scammers use emails like this to steal your crypto information.
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FBI WARNS EMAIL USERS AS HOLIDAY SCAMS SURGE
Scam emails posing as MetaMask alerts are tricking users into revealing their crypto wallet details. (Photographer: Wei Leng Tay/Bloomberg via Getty Images)
What is MetaMask and why scammers love it
MetaMask is a popular crypto wallet and browser extension that lets you store tokens and connect to blockchain apps on networks such as Ethereum. Because MetaMask is widely known and trusted, criminals impersonate it in phishing campaigns that ask users to “verify” wallets and then harvest recovery phrases or keys.
What makes this email a wallet verification scam
The scam email copies MetaMask visuals and even routes through a Zendesk address to look more professional, yet the “Verify Wallet Ownership” button points to an unrelated domain that has nothing to do with MetaMask. That mismatch between branding and destination is a major red flag in crypto phishing attacks. It also relies on classic pressure tactics and vague corporate language. The body reads:
Dear Valued User,
As part of our ongoing commitment to account security, we require verification to confirm ownership of your wallet.
This essential security measure helps protect your assets and maintain the integrity of our platform.
Action Required By: December 03, 2025
Your prompt attention to this verification will help ensure uninterrupted access to your account and maintain the highest level of security protection.
Phrases like “Dear Valued User,” “essential security measure” and “Action Required By” are common in phishing emails that pretend to be MetaMask and threaten restrictions if you do not comply. Genuine MetaMask support will direct you to metamask.io or official apps and will never ask you to reveal your secret recovery phrase through a link in an unsolicited email.
In this case, the message even claims to come from “МеtаМаsk.io (Support@МеtаМаsk.io)”
Why mention Zendesk can be misleading
Zendesk is a legitimate customer support platform that many companies use to manage tickets and notifications. Scammers sometimes route fake alerts through such services or spoof similar addresses, so messages look like real support tickets, which can fool users who associate Zendesk branding with trust.
In this case, the presence of a Zendesk-style address does not make the message safe because the link still leads away from MetaMask’s official website and asks you to react to manufactured urgency.
NEW EMAIL SCAM USES HIDDEN CHARACTERS TO SLIP PAST FILTERS
Phishing messages urging MetaMask “wallet verification” direct victims to fake websites that steal recovery phrases. (Photo by Morteza Nikoubazl/NurPhoto via Getty Images)
Steps to stay safe from wallet verification scam emails
Taking the right precautions can protect your digital wallet and personal data from scammers.
1) Do not click suspicious links and use strong antivirus software
Avoid clicking buttons or links in unexpected wallet verification emails, even if they show the MetaMask logo. Instead, open your browser and type metamask.io yourself or use the official mobile app to check for any real alerts. Also, install strong antivirus software to detect malicious links, fake sites or malware that tries to capture your keystrokes.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Keep it updated so it can block new phishing infrastructure and known scam domains.
Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.
2) Use official websites only
Always confirm that the address bar shows MetaMask’s official domain or your wallet provider’s genuine site before you sign in. If an email link sends you to a domain that looks odd, close it immediately.
3) Keep your credentials private
Never enter your secret recovery phrase, password or private keys on a site you reached by email. MetaMask support will not ask for that information, and anyone who gets it can empty your wallet.
4) Enable two-factor authentication
Turn on two-factor authentication (2FA) wherever your exchange or related accounts support it, since codes from an app or key add a barrier even if a password leaks. Store backup codes safely offline, so criminals cannot reach them.
REAL APPLE SUPPORT EMAILS USED IN NEW PHISHING SCAM
Criminals are spoofing Zendesk-style addresses to make fraudulent MetaMask support emails appear legitimate. (Photo by Felix Zahn/Photothek via Getty Images)
5) Use a data removal service
Data removal services can help reduce exposed personal details from data broker sites that attackers use to target victims by name and email. Less exposed information makes it harder for phishers to craft convincing wallet alerts tailored to you.
While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.
Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.
6) Mark suspicious emails
Mark any fake MetaMask messages as spam or phishing in your inbox so filters learn to block similar attacks. You can also report phishing attempts through MetaMask and your email provider to help protect other users.
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Kurt’s key takeaways
Emails like the one from “sharfharef” use MetaMask’s trusted name, polished design and alarming language to push you into clicking before you think. When you slow down, check the sender, read the wording and confirm the website address, you strip scammers of their biggest advantage, which is panic.
What questions do you still have about protecting your digital accounts and crypto wallets that you want us to answer in a future article? Let us know by writing to us at Cyberguy.com.
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Copyright 2025 CyberGuy.com. All rights reserved.
Technology
iFixit’s FixBot helps with repairs ‘the way a master technician would’
DIY repair site iFixit has launched its own app for iOS and Android, featuring its extensive library of repair guides and resources, a battery health monitor, and a new AI “FixBot” tool that’s been trained on those same guides to help with repairs.
The heart of the new app is the company’s existing library of repair guides, optimized for your mobile device. You can save the devices you own, giving you quick access to the relevant resources, and buy both tools and replacement parts from within the app.
What’s entirely new is FixBot, an AI helper designed to talk you through repairs and troubleshooting. “You tell it what’s happening: your phone dies at 30 percent, your washing machine won’t drain, your mower sputters and stalls,” CEO Kyle Wiens says in a blog post. “It asks follow-up questions. It eliminates possibilities. It thinks out loud with you, the way a master technician would, until the diagnosis clicks into place. Then it finds the parts and walks you through step by step.”
iFixit says the bot pulls its answers from its repair guides, cache of PDF manuals, and user forums. For devices without a dedicated iFixit guide already, the bot “will do its best with manufacturer docs, targeted web searches and information from similar models,” according to Wiens. Right now FixBot is entirely free to use, but eventually its voice controls and document uploads will be limited to a $4.99/month paid plan, with access limits applied to the free version too.
There are other app-specific features that take advantage of being installed on your phone or tablet. If you have an issue with the hardware it’s installed on, it will automatically detect the model, saving you from searching. It also taps into your phone’s battery information to report on your battery health. Most modern phones now include built-in battery health scores anyway, but iFixit’s unique touch is to predict future battery degradation, helping you plan a replacement ahead of time.
“We want to demystify batteries for people,” Wiens told my colleague Sean Hollister. “It should be like an oil change, you know when you’ll need to replace it and plan on regular maintenance.”
The iFixit app is available now on both iOS and Android. It isn’t actually iFixit’s first app, but it’s been a while — the company first launched an iPhone app in 2011, but a few years later was banned from the App Store for tearing down an Apple TV developer unit. Apparently it’s taken until now to get App Store access again (and Wiens’ personal developer account is still on the naughty list) but hopefully it’ll stick this time — he says iFixit has made sure Apple knows it still intends to teach people how to open up their devices.
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