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Fake Venmo accounts are stealing donations from real charities

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Fake Venmo accounts are stealing donations from real charities

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Apps like Venmo, Zelle, Cash App, and PayPal have changed how we move money. They are fast and convenient, but with that ease comes exposure. If you send funds to the wrong person, they are likely gone for good. There is often no real path to recovery, especially when the recipient disappears behind a fake username and an unresponsive support system.

This vulnerability becomes even more dangerous in moments of crisis. During natural disasters, high-profile social movements, or health emergencies, people are moved to give. Scammers know this and exploit the impulse. One such scam involved a fake Venmo account pretending to collect donations for a Minnesota nonprofit after the death of George Floyd. The account looked legitimate, but the funds never reached the organization.

A similar scam is targeting Miles Perret Cancer Services, a nonprofit based in Louisiana. Scammers have created a fraudulent Venmo account that closely mimics the legitimate Venmo handle of the cancer nonprofit organization. They are using this fake account to trick well-meaning donors into sending money, believing they are supporting the real charity.

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Zelle and Venmo apps (Kurt “CyberGuy” Knutsson)

Fake Venmo account mimics real charity: How 1 character can fool you

Miles Perret Cancer Services (MPCS) provides support to families facing cancer diagnoses. They recently discovered that a fraudulent Venmo account is impersonating their official one. Their real handle is @milesperretcs. The scammer’s account uses @milesperretcs_, a nearly indistinguishable copy.

To the average person, the difference is invisible. That is precisely what makes it dangerous.

“We reported this account through the app more than 24 hours ago,” Timothy Rinaldi, executive director of MPCS, told Cyberguy. “There has been no follow-up from Venmo. We tried the live chat option, but it was abruptly closed with no resolution.”

Instead of helping, Venmo routed Rinaldi through generic FAQs and legal disclaimers. Even after he was connected with a live support agent, the responses were standard scripts. He was told that the issue had been escalated, but no one could provide a timeline beyond a vague window of three to five business days.

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Real and fake Venmo accounts (Kurt “CyberGuy” Knutsson)

FBI WARNS OF SCAM TARGETING VICTIMS WITH FAKE HOSPITALS AND POLICE

Charity scams on Venmo: How scammers trick donors using fake accounts

Fake Venmo accounts have been used in recent years to exploit donation drives for hurricane relief, animal shelters, medical funds, and other causes. The formula is simple. Take a known nonprofit, tweak the username slightly, and ride the momentum of goodwill. By the time anyone catches on, the money is gone and the damage is done.

The incident involving MPCS is not an isolated case. In December 2024, Final Victory Animal Rescue, a nonprofit based in South Carolina, discovered a Venmo account impersonating the organization and collecting donations intended for the real charity. The group’s general manager, Michael Sniezek, confirmed the account had been receiving funds from unsuspecting donors before the issue was flagged. 

In another case, Alone No More Dog Rescue, a Phoenix-based nonprofit, posted on Facebook that fraudulent Venmo accounts had been targeting its past donors, sending them payment requests and soliciting additional funds under false pretenses.

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MPCS has filed a report with the Federal Trade Commission, but there is no guarantee of quick resolution. The fraudulent account remains active as of press time. It is unclear how much has already been lost or whether Venmo will recover and return any of it.

A hacker at work (Kurt “CyberGuy” Knutsson)

THIS IS WHAT YOU ARE DOING WRONG WHEN SCAMMERS CALL

Venmo confirms fake accounts were removed and shares how to stay safe

Venmo confirmed that the imposter accounts were removed promptly after being reported. They recommend reporting suspicious activity directly within the Venmo app and contacting customer support for further assistance.

To help users avoid future scams, Venmo encourages everyone to review its official security tips on how to recognize impersonation attempts and learn how to spot and avoid charity-related scams.

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They also shared the following tips to help users verify real Venmo profiles and stay safe when sending money:

  • Double-check the Venmo username (handle): Look closely for misspellings, extra characters or attempts at impersonation. 
  • Use Venmo QR codes: Scan QR codes directly from the Venmo app to ensure you’re sending money to the right person. 
  • Donate only to verified Venmo charity accounts: These are vetted and marked with verification badges. You can find them here.

Heed Venmo’s automatic warnings: If Venmo flags a payment as suspicious, pause and verify before sending money. These alerts are designed to protect you from scams.

How to avoid Venmo scams: 11 expert tips to protect your money

Scammers aren’t just targeting charities. They’re after anyone and everyone. Here are a few ways to protect yourself and keep your hard-earned money safe.

1) Always access the payment app from the official app or website, and not from any third-party platforms or services.

2) Look at the security settings that the payment app offers and make sure they’re all set to the highest and most protective settings.

3) Consider using a personal data removal service to protect your privacy and reduce your risk of scams. Scammers who target payment apps like Venmo, Zelle, Cash App, and PayPal often rely on information found on data broker and people-search sites to craft convincing impersonations or phishing attempts. These sites can list your name, address, phone number, and even connections to organizations you support, making it easier for fraudsters to trick you or others into sending money to fake accounts.

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Personal data removal services work by automatically removing your information from hundreds of data broker sites, making it much harder for scammers to find and misuse your details. By scrubbing your data from these sources, you lower your risk of being targeted in payment app scams and reduce the likelihood that someone could impersonate you or a nonprofit you care about. Check out my top picks for data removal services here.

Get a free scan to find out if your personal information is already out on the web 

4) Create a strong, unique and complex password for each of your mobile payment apps and change it often. Consider using a password manager to generate and store complex passwords. Get more details about my best expert-reviewed password managers of 2025 here.

5) Enable two-factor authentication, which means that you need to enter a code or use your fingerprint or face to unlock your account to prevent unauthorized access. This way, even if someone knows your password, they can’t log in without your device or confirmation.

6) Lock your device and log out of your apps. You should always lock your phone with a password, PIN, pattern, fingerprint, or face. Never share your password, PIN, or security code with anyone. You should also log out of your mobile payment apps after each use and turn off the auto-login feature. This way, even if someone takes or borrows your device, they can’t access your mobile payment apps without your approval.

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7) Verify the identity and legitimacy of the sender or receiver. You should always check the name, photo, username, and contact information of the person or organization you are sending money to or receiving money from before accepting or sending any payment requests. You should also confirm the reason and amount of the transaction before you agree to it. If you are not sure or have any doubts, you should contact the person or organization directly through another way, such as a phone call, text message, or email, but only if you know for sure that those forms of communication are legitimate. You should never send money or give your account details to anyone you don’t know or trust, or anyone who asks you to do so out of the blue.

8) Link your Venmo to a credit card as opposed to a debit card, so you can dispute a charge from scammers more easily. However, keep in mind, linking a credit card to your payment app can provide additional protection in the event of fraud, but this can come with extra costs in terms of transaction fees.

9) Try not to keep a balance in your money-transferring apps. You have a much better chance of being helped by your bank or credit card company when it comes to fraud than you do from a money-transferring app.

10) Use strong antivirus software and never click on links from unknown sources, especially when an email or text appears to have come from the payment App. Protect yourself from accidentally clicking on malicious links by running antivirus software on your device.

The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

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11) Monitor your account activity and report any suspicious or unauthorized transactions. You should set up notifications from your payment app and your bank via text or email, and check your account activity regularly. Look for any signs of fraud, such as payments you didn’t make or receive, or changes to your account settings or information.

Kurt’s key takeaway

Unlike traditional banks, which are bound by federal consumer protection laws and fraud resolution timelines, peer-to-peer payment apps operate in a much looser regulatory environment. Services like Venmo often state in their user agreements that they are not responsible for mistaken or unauthorized payments unless there is clear evidence of account compromise or technical malfunction. Venmo’s only suggestion here was to respond to a support ticket and wait. There was no emergency fraud hotline, no dedicated contact for nonprofits, and no indication that urgent action would be taken. Payment apps that allow donations to flow as quickly as a text message must also bear the responsibility of keeping those transactions safe. When a nonprofit has to beg for support just to protect its own identity, something is broken.

Should payment platforms be held responsible for losses caused by impersonation scams? Let us know by writing to us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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Technology

Google’s Nest Thermostat has hit its best price of the year

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Google’s Nest Thermostat has hit its best price of the year

If you’re looking for a relatively affordable way to cut down on cooling costs, Google’s Nest Thermostat can help. It’s packed with smart controls and energy-saving features, and right now it’s on sale in white for $79 ($50 off), which is its best price of the year, at Amazon.

The smart thermostat is quick to install and makes it easy to adjust your home’s temperature whether you’re relaxing in bed or on your way home thanks to the Google Home app. You can also create schedules and control it with your voice using Google Assistant, Alexa, or another Matter-compatible voice assistant.

Once it’s set up, the Nest Thermostat can automatically turn the temperature down when you’re away to help reduce unnecessary energy use, while Google’s Savings Finder feature suggests additional ways to save over time. It also monitors your HVAC system and can alert you if something doesn’t seem right, making it easier to stay on top of maintenance before small issues become bigger, more expensive ones. If you’re eligible, Nest Renew can also automatically shift some of your heating and cooling to times when electricity is cleaner or cheaper.

That said, this is Google’s entry-level model from 2020, so you do miss out on some of the premium features found on the latest Nest Learning Thermostat. Unlike the flagship version, it won’t learn your schedule automatically over time, for example, and lacks support for Nest Temperature Sensors that let you prioritize the temperature in a specific room. Even so, if all you want is an easy way to adjust your home’s temperature remotely and potentially lower your energy bills, the Nest Thermostat is still a solid investment at this price.

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Medical identity theft follows you into the doctor’s office

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Medical identity theft follows you into the doctor’s office

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The Justice Department recently charged 455 people in its annual National Health Care Fraud Takedown. The cases involve more than $6.5 billion in alleged false claims. More state Medicaid units took part than in any prior year. Ninety of the accused are doctors or other licensed medical professionals. The DOJ says prosecutors still must prove the charges in court.

Many schemes used other people’s medical identities. Prosecutors also added aggravated identity theft charges in cases across dozens of states. In one case, the co-owner of a Virginia mental health company allegedly paid homeless people with hotel stays. Prosecutors say the company used their Medicaid numbers, then billed Medicaid for crisis services the patients never got.

For the people whose numbers got used, the case file may eventually close. Their medical records may not be so easy to fix. Once someone else’s treatment shows up under your name, it can add wrong information to your chart. It can also use up insurance benefits you may need later. That is harder to undo than canceling a credit card.

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DR OZ WARNS MEDICARE SCAMMERS ARE STEALING BILLIONS — AND YOUR PERSONAL INFORMATION COULD BE NEXT

Medical identity theft can put someone else’s claims, prescriptions or diagnoses into your health records, creating problems that can follow you into a doctor’s office. (iStock)

The identity thief’s treatment gets written into your file

Medical identity theft happens when someone uses your name, Social Security number (SSN), health insurance account number, or Medicare number to see a doctor, fill a prescription, buy medical equipment, or submit a claim, according to the Federal Trade Commission (FTC).

When care is billed under your name, the thief’s health information can blend into yours. The FTC warns that mixed records can affect the care you’re able to get and the benefits you are able to use. A blood type, a drug allergy, a diagnosis, or a prescription that belongs to a stranger can sit in the file a physician reads before treating you.

Data breaches can feed the market for medical identity theft

Hospitals and insurers hold the exact records that make the fraud work, and those records are stolen often. This does not mean every healthcare breach leads to fraud. However, it explains why your insurance number, Medicare number, SSN and medical records can become valuable long after a breach notice arrives.

This spring, NYC Health + Hospitals reported that an intruder had copied files that may have included health insurance information, medical information, biometric data, billing data and other personal information. The breach was later reported to affect roughly 1.8 million current and former patients and employees.

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Once a name, SSN, insurance number, Medicare number or medical record reaches a criminal marketplace, it can be resold to operators who bill under someone else’s identity.

Treat your insurance card like a credit card

Your health insurance and Medicare numbers are what these operations need, so the FTC recommends guarding them the way you would a payment card.

  • Keep enrollment forms, benefit statements, and prescription labels somewhere secure, and shred them before throwing them out.
  • When a doctor’s office asks for your SSN, ask whether it can use another identifier or the last four digits instead.
  • Be wary of anyone who calls, texts, or emails offering free braces, genetic tests, or medical supplies in exchange for your Medicare number; several of the schemes in the June takedown billed Medicare for exactly those items.
  • If you are on Medicare, create or log in to your secure Medicare account and review your claims. You can also check your Medicare Summary Notice for services, supplies or equipment you do not recognize. If something looks wrong, call 1-800-MEDICARE.

HOSPICE FRAUD USES STOLEN IDENTITIES FOR FAKE PATIENTS

Experts urge patients to treat insurance cards like credit cards and quickly challenge unfamiliar medical bills, claims or benefits notices. (iStock)

Your credit report may never flag this fraud

Because a fraudulent medical claim runs through insurance and provider systems instead of a credit check, it skips the alerts most people rely on.

Here’s what the FTC says you should look out for:

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  • A bill or an Explanation of Benefits (EOB) statement for care you never received
  • A call from a debt collector about a medical debt you do not owe
  • A medical collection you do not recognize on your credit report
  • A notice from your insurer that you have reached your benefit limit
  • A Medicare Summary Notice that lists services, supplies or equipment you never received

What to do first if a medical claim looks wrong

If a bill, EOB or Medicare notice shows care you never received, move quickly and keep everything in writing.

1) Call your insurer or Medicare directly

Call your insurer or Medicare using the number on your card, not a number from a random text, email or voicemail.

2) Get the claim details

Ask for the provider name, date of service, claim number and service details.

3) Request the records in writing

Contact the provider in writing and request the medical or billing records tied to that claim.

4) Report the error

Report the error to your insurer’s fraud department.

5) File an identity theft report

File a report at IdentityTheft.gov if your medical identity was used. That gives you a recovery plan and documentation you may need if fraudulent bills or collections show up later.

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6) Save every document

Keep copies of every bill, EOB, letter, portal message, police report and case number.

Correcting a medical file is slower than disputing a charge

Request your records from every provider, clinic, pharmacy, lab and insurer the thief may have used, then report each error in writing. Under HIPAA, a provider generally has 30 days to give you access to your records after a written request, with a possible 30-day extension.

Fixing the record itself can take longer. HHS says a covered provider or health plan usually has up to 60 days to act on a request to amend a medical record, with a possible 30-day extension in certain cases. If the provider or plan created the wrong information, it must amend inaccurate or incomplete information.

There’s one catch, though: a provider may refuse to release records that now contain a stranger’s information, citing that person’s privacy. If that happens, ask for the provider’s privacy officer or patient advocate. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you do not get your records or an explanation within the required window.

TEXAS DATA BREACH HITS 3M LICENSE CUSTOMERS

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Stolen Medicare, Medicaid or insurance numbers can be used to bill for care, medical equipment or prescriptions patients never received. (kali9/Getty Images)

A credit freeze alone won’t stop a claim under your insurance

A freeze blocks new accounts, but it does nothing about a claim filed with your insurance number. Because medical identity theft can move without touching your credit file, monitoring where your personal information appears is the earliest way to act on it.

An identity theft protection service can monitor the dark web, data broker sites and people-search sites for exposed SSNs, driver’s license numbers, medical ID numbers and email addresses. It can also track all three credit bureaus for medical collections that may follow and flag public-record changes tied to your name.

If misuse happens, some services include fraud resolution support to help you request records, dispute fraudulent claims and work with providers, insurers and credit bureaus. Some plans also include identity theft insurance for eligible recovery costs.

No service can prevent every misuse of your medical identity. However, ongoing monitoring may flag exposed information before another person’s treatment reaches your records and your insurance.

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See my tips and best picks on Best Identity Theft Protection at CyberGuy.com.

Kurt’s key takeaways

Medical identity theft hits in a place most of us rarely check: our health records. A stolen credit card can usually be canceled quickly. A stolen Medicare or insurance number can create fake claims, wrong diagnoses and benefit headaches that follow you long after the fraud case ends. I would not wait for a credit alert here. Check your EOBs, Medicare Summary Notices and insurer portals for visits, prescriptions or equipment you never received. Also, treat your insurance card like a payment card. Do not give the number to anyone who calls, texts or emails out of nowhere with a free offer. The most important thing is to act fast. Call your insurer or Medicare, ask for the claim details and request your medical records in writing. Then file at IdentityTheft.gov, so you have the paperwork you need if fraudulent bills or collections show up later.

Have you ever spotted a medical bill, insurance claim or EOB for care you never received? Let us know by writing to us at CyberGuy.com.

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Meta is reportedly working on smart glasses that would be recording all the time

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Meta is reportedly working on smart glasses that would be recording all the time

Meta might be the next company to make an always-on AI wearable. The company is working on prototype “super sensing” always-aware smart glasses that could continuously record audio and snap photos “every few seconds,” according to the Financial Times. The wearer could then ask Meta AI about the captured audio and images.

However, the images and audio might not be directly available to the user. Here’s how the FT describes one way the glasses could use the data:

In one proposed system, raw footage and audio would not be stored by Meta or made available to the user, several people said. Instead, the metadata from that audio and images would be extracted and uploaded to the server for Meta’s AI to query, which proponents argue would have fewer privacy implications.

But currently, Meta is planning for the LED recording indicator to remain off in “super sensing” mode, the FT reports. In a July 2025 whitepaper, the company said that it would reserve the LED indicator for “active capture” scenarios where the user is saving photos or videos, and leave it off during “AI Feature” use — such as scanning a menu — to avoid users becoming too used to the indicator. (If the indicator was on during the “super sensing” mode, it might also be harder to know when the glasses are actually recording video.)

Meta is also discussing if it would use the captured data for training its AI models. It may also bring the “super sensing” features to glasses it has already released, the FT says.

“While we don’t comment on internal prototypes, we’re committed to getting our glasses right because they need to be loved by both people wearing them and those around them,” Meta spokesperson Dave Arnold says in a statement to The Verge. Arnold also notes that “Our approach has been to develop new technologies that will help people throughout their day, with privacy built in from the ground up.”

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Meta hasn’t been shy about some type of always-aware glasses being a possibility. CEO Mark Zuckerberg, in the company’s Q1 2026 earnings call, said that he was “really excited to see the glasses evolve from being able to answer questions to being able to be a personal agent that’s with you all day long, helping you remember things and achieve your goals.” In a March blog post about new Ray-Ban Meta glasses, the company wrote that “with ongoing software updates, Meta AI on glasses will transition from something you have to prompt with a question each time, to a more continuous, in-the-moment assistant that can help throughout the day.”

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