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Easy ways to make calls when vision is a challenge

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Easy ways to make calls when vision is a challenge

Technology can be wonderfully convenient and provide a great deal of entertainment, but it can also be a great way to improve your everyday life, too. For those who experience visual challenges, a variety of apps and features can help you. That’s why we love this question about apps and features that can help visually challenged loved ones:

“I am not tech savvy. I need to know if there is an app that I can download on a phone, that will allow my mother to tell the app, without needing internet services, who she wants to make a phone call to? She’s losing her eyesight and can no longer see the numbers on her phone. She’s 88 years old and doesn’t own a computer and has limited income,” writes “Sheryl” of Westminster, Colorado.

It’s great that you are looking out for your mother’s specific needs. Below are several voice dialing apps and features that can help her make calls without having to see the numbers.

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A woman using voice features to make a call (Kurt “CyberGuy” Knutsson)

Best apps and features for the visually challenged to make calls

As long as the numbers are already programmed into your phone, you can use some of these apps and features to call out even if you’re visually challenged.

Apps and features for iPhone

For apps and features that work specifically on the iPhone to enhance capabilities for the visually challenged, check out the options below:

1. Siri (iOS): If you have an iPhone, you can use Siri to make phone calls by simply saying, “Hey Siri, call [contact name].” However, if you prefer or if “Hey Siri” isn’t enabled, you can also press and hold the side button (or the Home button on older iPhones) to activate Siri manually. Siri can work offline for basic tasks like making phone calls. You’ll also want to check out how to get your phone to read articles aloud.

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2. Point and Speak feature: With iPhones that have a Lidar sensor and run iOS 17 or later, you can use the “Point and Speak” feature using the steps below:

“Point and Speak” feature on iPhone (Kurt “CyberGuy” Knutsson)

  • Open the Magnifier app on your iPhone. You can find it in the Utilities folder by searching for it in Spotlight or swiping down from the top right of your screen.
  • Tap the Detect mode icon in the bottom right corner. It looks like a square with a circle inside it.
  • Tap the Point and Speak icon in the bottom left corner. It looks like a hand pointing to three lines.
  • Hold your iPhone about 12 inches away from the text you want to read and point the camera at it.
  • Use your other hand to point at the text you want your iPhone to speak. Your iPhone will highlight the text in yellow and read it aloud.
  • If you don’t hear the speech feedback, click the circular gear icon on the upper left of the screen. Then click Point and Speak and make sure Speech is toggled on. Then click the left arrow Back buttons in the upper left and tap Done. 

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3. VoiceOver (iOS): This is an accessibility feature built into iPhones that provides spoken feedback to help users navigate their devices. It can be used in conjunction with Siri to make phone calls. Here are the steps:

  • Open Settings: Tap on the Settings app on the home screen.
  • Go to Accessibility: Scroll down and tap on Accessibility.
  • Enable VoiceOver: Under the Vision section, tap on VoiceOver and then toggle the switch to turn it on.
  • Once VoiceOver is enabled, you can use it to navigate your iPhone with spoken feedback. To make a phone call using Siri with VoiceOver enabled, you can follow these steps: 1) Activate Siri: You can either say “Hey Siri” or press and hold the Home button (or the Side button on newer iPhones) until Siri activates; 2) Give the Command: You can then say, “Call [contact name].”
  • VoiceOver will provide spoken feedback throughout the process, making it easier for you to navigate and confirm actions.

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Voiceover feature on iPhone (Kurt “CyberGuy” Knutsson)

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Apps and features for Android

For apps and features that work specifically for an Android to enhance capabilities for the visually challenged, check out the options below:

1. Google Assistant (Android): Similar to Siri, Google Assistant can be used on Android phones to make calls. You can do this by saying “Hey Google” or by holding down the home button on your phone. Once Google Assistant is activated, you can say commands like:

  • “Call [contact name]” to call someone in your contacts
  • “Call [business name]” to call a business
  • “Call [phone number]” to dial a specific number

Additionally, Google Assistant can perform various tasks offline, such as setting reminders, playing music or sending texts. Just give it a try and see how it can make your daily tasks easier.

Google Assistant on Android (Google)

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2. Voice Access (Android): This app lets you control your phone using voice commands. It can be particularly helpful for those with visual impairments. Once set up, you can use voice commands to make calls.

Voice Access on Android (Google Play)

  • Unlock your Android device, then open your device’s Settings app.
  • Select Accessibility
  • Select Voice Access
  • Select Use Voice Access
  • Start Voice Access in one of these ways: 1) If “Hey Google” detection is on, you can say, “Hey Google, Voice Access”; 2) Open your notification shade and select Touch to start; 3) On your Home screen, tap the Voice Access app; 4) Select the Voice Access activation button. (Need to set up the activation button? Go to Settings > Accessibility > Voice Access > Settings > Activation button.)
  • Say a command, such as “Open Gmail”

CAN’T HEAR OR SEE WELL? IPHONE SETTINGS TO MAKE HEARING AND SEEING EASIER

Kurt’s key takeaways

The technological advancements in modern mobile phones can really improve the ability of those with visual impairments to utilize technology to the fullest. After all, if you can’t utilize the standard features to call out on your mobile device, it fails to achieve its most basic function. Between the ability of Siri, Google Assistant or other voice-activated apps to respond to verbal commands (with a simple click of a button or verbal request) to the accessibility features’ ability to help verbally navigate your phone, even those experiencing visual challenges can optimize the power of their phones and stay in touch with their loved ones.

Most people have heard of Siri or Google Assistant, but have you taken advantage of the Voice Access app or VoiceOver features? What accessibility features have come in both handy and absolutely necessary for staying in touch with your loved ones? Let us know by writing us at Cyberguy.com/Contact.

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Technology

Google is expanding AirDrop support to more Android devices ‘very soon’

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Google is expanding AirDrop support to more Android devices ‘very soon’

After introducing AirDrop support to Pixel 10 devices last year, Google is now set to expand it to phones made by other Android partners. Eric Kay, vice president of engineering for Android, confirmed in a press briefing attended by Android Authority that “a lot more” Android devices will be able to use Quick Share to initiate AirDrop sessions with Apple devices this year.

“We spent a lot of time and energy to make sure that we could build something that was compatible not only with iPhone but iPads and MacBooks,” Kay said. “Now that we’ve proven it out, we’re working with our partners to expand it into the rest of the ecosystem, and you should see some exciting announcements coming very soon.”

Currently, Google’s Pixel 10 phones are the only Android devices that can use Quick Share — Android’s own wireless peer-to-peer transfer feature, previously known as Nearby Share — to communicate directly with Apple’s AirDrop. Google hasn’t outlined any specific Android partners or devices for the update yet, but both Nothing and chipmaker Qualcomm teased in November that support was coming.

Kay also discussed Google’s efforts to improve the process for iOS users who switch to Android, helping to prevent incomplete data transfers, lost messages, and other issues. Apple has been working on a “user-friendly” way of transferring data from iPhones to other devices since early 2024, and Google and Apple’s collaborative efforts were seen being tested in Android Canary 2512 for Pixel devices in December.

“We’re also going to be working to make it easy for people who do decide to switch to transfer their data and make sure they’ve got everything they had from their old phone,” Kay said during the same briefing. “So there’s a lot more going on with that.”

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Millions of AI chat messages exposed in app data leak

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Millions of AI chat messages exposed in app data leak

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A popular mobile app called Chat & Ask AI has more than 50 million users across the Google Play Store and Apple App Store. Now, an independent security researcher says the app exposed hundreds of millions of private chatbot conversations online. 

The exposed messages reportedly included deeply personal and disturbing requests. Users asked questions like how to painlessly kill themselves, how to write suicide notes, how to make meth and how to hack other apps. 

These were not harmless prompts. They were full chat histories tied to real users.

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Security researchers say Chat & Ask AI exposed hundreds of millions of private chatbot messages, including complete conversation histories tied to real users. (Neil Godwin/Getty Images)

What exactly was exposed

The issue was discovered by a security researcher who goes by Harry. He found that Chat & Ask AI had a misconfigured backend using Google Firebase, a popular mobile app development platform. Because of that misconfiguration, it was easy for outsiders to gain authenticated access to the app’s database. Harry says he was able to access roughly 300 million messages tied to more than 25 million users. He analyzed a smaller sample of about 60,000 users and more than one million messages to confirm the scope.

The exposed data reportedly included:

  • Full chat histories with the AI
  • Timestamps for each conversation
  • The custom name users gave the chatbot
  • How users configured the AI model
  • Which AI model was selected

That matters because many users treat AI chats like private journals, therapists or brainstorming partners.

How this AI app stores so much sensitive user data

Chat & Ask AI is not a standalone artificial intelligence model. It acts as a wrapper that lets users talk to large language models built by bigger companies. Users could choose between models from OpenAI, Anthropic and Google, including ChatGPT, Claude and Gemini. While those companies operate the underlying models, Chat & Ask AI handles the storage. That is where things went wrong. Cybersecurity experts say this type of Firebase misconfiguration is a well-known weakness. It is also easy to find if someone knows what to look for.

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We reached out to Codeway, which publishes the Chat & Ask AI app, for comment, but did not receive a response before publication.

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The exposed database reportedly included timestamps, model settings and the names users gave their chatbots, revealing far more than isolated prompts. (Elisa Schu/Getty Images)

Why this matters to everyday users

Many people assume their chats with AI tools are private. They type things they would never post publicly or even say out loud. When an app stores that data insecurely, it becomes a gold mine for attackers. Even without names attached, chat histories can reveal mental health struggles, illegal behavior, work secrets and personal relationships. Once exposed, that data can be copied, scraped and shared forever.

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Because the app handled data storage itself, a simple Firebase misconfiguration made sensitive AI chats accessible to outsiders, according to the researcher. (Edward Berthelot/Getty)

Ways to stay safe when using AI apps

You do not need to stop using AI tools to protect yourself. A few informed choices can lower your risk while still letting you use these apps when they are helpful.

1) Be mindful of sensitive topics

AI chats can feel private, especially when you are stressed, curious or looking for answers. However, not all apps handle conversations securely. Before sharing deeply personal struggles, medical concerns, financial details or questions that could create legal risk if exposed, take time to understand how the app stores protects your data. If those protections are unclear, consider safer alternatives such as trusted professionals or services with stronger privacy controls.

2) Research the app before installing

Look beyond download counts and star ratings. Check who operates the app, how long it has been available, and whether its privacy policy clearly explains how user data is stored and protected.

3) Assume conversations may be stored

Even when an app claims privacy, many AI tools log conversations for troubleshooting or model improvement. Treat chats as potentially permanent records rather than temporary messages.

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4) Limit account linking and sign-ins

Some AI apps allow you to sign in with Google, Apple, or an email account. While convenient, this can directly connect chat histories to your real identity. When possible, avoid linking AI tools to primary accounts used for work, banking or personal communication.

5) Review app permissions and data controls

AI apps may request access beyond what is required to function. Review permissions carefully and disable anything that is not essential. If the app offers options to delete chat history, limit data retention or turn off syncing, enable those settings.

6) Use a data removal service

Your digital footprint extends beyond AI apps. Anyone can find personal details about you with a simple Google search, including your phone number, home address, date of birth and Social Security number. Marketers buy this information to target ads. In more serious cases, scammers and identity thieves breach data brokers, leaving personal data exposed or circulating on the dark web. Using a data removal service helps reduce what can be linked back to you if a breach occurs.

While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

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Kurt’s key takeaways

AI chat apps are moving fast, but security is still lagging behind. This incident shows how a single configuration mistake can expose millions of deeply personal conversations. Until stronger protections become standard, you need to treat AI chats with caution and limit what you share. The convenience is real, but so is the risk.

Do you assume your AI chats are private, or has this story changed how much you are willing to share with these apps? Let us know your thoughts by writing to us at Cyberguy.com.

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Republicans attack ‘woke’ Netflix — and ignore YouTube

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Republicans attack ‘woke’ Netflix — and ignore YouTube

When Netflix co-CEO Ted Sarandos entered the Senate office building on Tuesday, he got thrown a curveball. What started as a standard antitrust hearing relating to the Warner Bros. merger quickly devolved into a performative Republican attack about the spread of “woke” ideology on the streaming service. At the same time, arguably a much more influential platform was completely ignored: YouTube.

After grilling Sarandos about residual payments, Sen. Josh Hawley (R-MO) launched into a completely different line of questioning: “Why is it that so much of Netflix content for children promotes a transgender ideology?” Hawley asked, making an unsubstantiated claim that “almost half” of the platform’s children’s content contains so-called “transgender ideology.” The statement harkened to a pressure campaign launched by Elon Musk months ago in which he called on X users to unsubscribe from Netflix for having a “transgender woke agenda,” citing its few shows with trans characters — shows that were canceled years ago.

“Our business intent is to entertain the world,” Sarandos replied. “It is not to have a political agenda.” Still, other Republican lawmakers, including Sens. Ashley Moody (R-FL) and Eric Schmitt (R-MO), piled on, bringing up a post Netflix made following the murder of George Floyd, and the French film Cuties, which sparked a right-wing firestorm years ago. Sen. Ted Cruz (R-TX) even asked Sarandos what he thought about Billie Eilish’s “no one is illegal on stolen land” comment at the Grammys. It seemed like they were grasping at straws to support their narrative that Netflix’s acquisition of Warner Bros. could somehow poison the well of content for viewers.

“My concern is that you don’t share my values or those of many other American parents, and you want the United States government to allow you to become one of the largest — if not the largest — streaming monopolist in the world,” Hawley said. “I think we ought to be concerned about what content you’re promoting.”

While it’s true that Netflix will control a substantial portion of the streaming market when — and or if — it acquires Warner Bros. and its streaming service HBO Max, it’s hard to criticize Netflix without bringing up YouTube.

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“YouTube is not just cat videos anymore. YouTube is TV.”

For years now, Netflix has been trying to topple YouTube as the most-watched streaming service. Data from Nielsen says Netflix made up 9 percent of total TV and streaming viewing in the US in December 2025, while Warner Bros. Discovery’s services made up 1.4 percent. Combining the two doesn’t even stack up to YouTube, which held a 12.7 percent share of viewership during that time. “YouTube is not just cat videos anymore,” Sarandos told the subcommittee. “YouTube is TV.”

Unlike Netflix, YouTube is free and has an ever-growing library of user-created content that doesn’t require it to spend billions of dollars in production costs and licensing fees. YouTube doesn’t have to worry about maintaining subscribers, as anyone with access to a web browser or phone can open up and watch YouTube. The setup brings YouTube a constant stream of viewers that it can rope in with a slew of content it can recommend to watch next.

But not all creators on YouTube are striving for quality. As my colleague Mia Sato wrote, YouTube is home to creators who try to feed an algorithm that boosts inflammatory content and attempts to hook viewers, in addition to an array of videos that may be less than ideal for kids.

Like it or not, YouTube is the dominant streamer, with an endless supply of potentially offensive agendas for just about anyone. But for some reason, it’s not the target of this culture war. If these lawmakers actually cared about what their kids are watching, maybe they’d start looking more closely at how YouTube prioritizes content. Or, if they don’t like the shows and movies on Netflix, they could just do what Sarandos suggested during the hearing: unsubscribe.

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