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Millions of AI chat messages exposed in app data leak

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Millions of AI chat messages exposed in app data leak

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A popular mobile app called Chat & Ask AI has more than 50 million users across the Google Play Store and Apple App Store. Now, an independent security researcher says the app exposed hundreds of millions of private chatbot conversations online. 

The exposed messages reportedly included deeply personal and disturbing requests. Users asked questions like how to painlessly kill themselves, how to write suicide notes, how to make meth and how to hack other apps. 

These were not harmless prompts. They were full chat histories tied to real users.

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Security researchers say Chat & Ask AI exposed hundreds of millions of private chatbot messages, including complete conversation histories tied to real users. (Neil Godwin/Getty Images)

What exactly was exposed

The issue was discovered by a security researcher who goes by Harry. He found that Chat & Ask AI had a misconfigured backend using Google Firebase, a popular mobile app development platform. Because of that misconfiguration, it was easy for outsiders to gain authenticated access to the app’s database. Harry says he was able to access roughly 300 million messages tied to more than 25 million users. He analyzed a smaller sample of about 60,000 users and more than one million messages to confirm the scope.

The exposed data reportedly included:

  • Full chat histories with the AI
  • Timestamps for each conversation
  • The custom name users gave the chatbot
  • How users configured the AI model
  • Which AI model was selected

That matters because many users treat AI chats like private journals, therapists or brainstorming partners.

How this AI app stores so much sensitive user data

Chat & Ask AI is not a standalone artificial intelligence model. It acts as a wrapper that lets users talk to large language models built by bigger companies. Users could choose between models from OpenAI, Anthropic and Google, including ChatGPT, Claude and Gemini. While those companies operate the underlying models, Chat & Ask AI handles the storage. That is where things went wrong. Cybersecurity experts say this type of Firebase misconfiguration is a well-known weakness. It is also easy to find if someone knows what to look for.

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We reached out to Codeway, which publishes the Chat & Ask AI app, for comment, but did not receive a response before publication.

149 MILLION PASSWORDS EXPOSED IN MASSIVE CREDENTIAL LEAK

The exposed database reportedly included timestamps, model settings and the names users gave their chatbots, revealing far more than isolated prompts. (Elisa Schu/Getty Images)

Why this matters to everyday users

Many people assume their chats with AI tools are private. They type things they would never post publicly or even say out loud. When an app stores that data insecurely, it becomes a gold mine for attackers. Even without names attached, chat histories can reveal mental health struggles, illegal behavior, work secrets and personal relationships. Once exposed, that data can be copied, scraped and shared forever.

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Because the app handled data storage itself, a simple Firebase misconfiguration made sensitive AI chats accessible to outsiders, according to the researcher. (Edward Berthelot/Getty)

Ways to stay safe when using AI apps

You do not need to stop using AI tools to protect yourself. A few informed choices can lower your risk while still letting you use these apps when they are helpful.

1) Be mindful of sensitive topics

AI chats can feel private, especially when you are stressed, curious or looking for answers. However, not all apps handle conversations securely. Before sharing deeply personal struggles, medical concerns, financial details or questions that could create legal risk if exposed, take time to understand how the app stores protects your data. If those protections are unclear, consider safer alternatives such as trusted professionals or services with stronger privacy controls.

2) Research the app before installing

Look beyond download counts and star ratings. Check who operates the app, how long it has been available, and whether its privacy policy clearly explains how user data is stored and protected.

3) Assume conversations may be stored

Even when an app claims privacy, many AI tools log conversations for troubleshooting or model improvement. Treat chats as potentially permanent records rather than temporary messages.

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4) Limit account linking and sign-ins

Some AI apps allow you to sign in with Google, Apple, or an email account. While convenient, this can directly connect chat histories to your real identity. When possible, avoid linking AI tools to primary accounts used for work, banking or personal communication.

5) Review app permissions and data controls

AI apps may request access beyond what is required to function. Review permissions carefully and disable anything that is not essential. If the app offers options to delete chat history, limit data retention or turn off syncing, enable those settings.

6) Use a data removal service

Your digital footprint extends beyond AI apps. Anyone can find personal details about you with a simple Google search, including your phone number, home address, date of birth and Social Security number. Marketers buy this information to target ads. In more serious cases, scammers and identity thieves breach data brokers, leaving personal data exposed or circulating on the dark web. Using a data removal service helps reduce what can be linked back to you if a breach occurs.

While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

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Kurt’s key takeaways

AI chat apps are moving fast, but security is still lagging behind. This incident shows how a single configuration mistake can expose millions of deeply personal conversations. Until stronger protections become standard, you need to treat AI chats with caution and limit what you share. The convenience is real, but so is the risk.

Do you assume your AI chats are private, or has this story changed how much you are willing to share with these apps? Let us know your thoughts by writing to us at Cyberguy.com.

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Here’s a bunch of Prime Day deals on keyboards, mice, and other peripherals we like

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Here’s a bunch of Prime Day deals on keyboards, mice, and other peripherals we like

RAMageddon has come for computers. The price of memory chips, hard drives, and solid state storage has skyrocketed. That’s led to price increases on desktop and laptop RAM, SSDs, spinning hard drives, and pretty much everything that uses any of those things. Consoles are more expensive. Desktops are more expensive. Laptops are more expensive. Tablets and phones are more expensive. Even MacBooks, which started out expensive but then started looking like a pretty good deal, just got more expensive.

All that sucks. But if (if) there’s a silver lining, it’s that most of the stuff you plug into a computer — keyboards, mice, webcams, monitors, and so forth — isn’t getting bananas expensive. Actually, there are some good deals out there.

Great keyboards on the cheap

Hot deals on mice in your area

Monitors to watch (get it?)

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Cases and stands, hubs and docks, and other stuff

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Bionic hands are now teaching robots to feel

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Bionic hands are now teaching robots to feel

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Robots have gotten very good at moving fast, repeating steps and doing jobs that would wear you and me out. But ask a robot to pick up something delicate, oddly shaped or slightly different from the last item it handled, and things can get a little complicated quickly.

That is where a new collaboration between ABB Robotics and PSYONIC comes in. ABB Robotics is working with PSYONIC, a California bionics company, to explore whether real-world touch and motion data from human prosthetic use can help train robotic arms.

In other words, the same kind of bionic hand that helps a person grip a tool, pick up a fragile object or adjust pressure in real time could help teach robots how to do those tasks better.

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SOFT ROBOTIC ARMBAND GIVES PROSTHETIC HAND USERS NATURAL CONTROL

The PSYONIC Ability Hand can capture touch, motion and grip-force data from real human prosthetic use. (ABB Robotics)

How a bionic hand could teach a robot

The collaboration centers on PSYONIC’s Ability Hand and ABB’s GoFa cobot. The Ability Hand was originally developed for prosthetic use. It has multi-articulating fingers, pressure sensors, vibration feedback and flexible mechanics that help it conform to irregular objects. That combination is important because human grip isn’tt one fixed action. You hold a coffee cup differently than a screwdriver. You handle an egg differently than a phone. Most of us do that without thinking about it.

For robots, that instinctive adjustment is hard. ABB and PSYONIC want to explore how movement, contact and grip-force data from the Ability Hand can help train robots to handle objects that are fragile, uneven or unpredictable. ABB’s GoFa cobot brings the industrial side of the equation, offering the accuracy and repeatability needed to test those movements in a controlled way. The result could be a robot arm that learns from real human handling data, then applies that information to factory and warehouse tasks.

Why robot grip is such a hard problem

Industrial robots can already lift, move, weld, sort and assemble with impressive speed. However, many still struggle when a task involves subtle touch. Think about a robot picking up a soft package, a medical component or a part that shifts slightly on a conveyor belt. Too much pressure can damage the item. Too little pressure can make the robot drop it. A tiny change in angle can throw off the whole process.

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That is why gripping and dexterity remain major challenges in automation. ABB calls this a key part of Autonomous Versatile Robotics, or AVR, its vision for robots that can sense, reason, move and handle objects with precision in changing environments.

Marc Segura, president of ABB Robotics, put it this way: Human dexterity remains “one of the most difficult things to replicate in industrial-grade robotics.” He said the collaboration with PSYONIC could help “close the long-standing gap” between human and robot dexterity. That gap is where this technology could make a real difference.

What makes the PSYONIC Ability Hand different

The PSYONIC Ability Hand was built to help people. It uses myoelectric control, touch sensing and compliant mechanics in a lightweight design. Its sensors can detect pressure during a grip, while vibration feedback can help communicate touch back to the person using it. That same sensing ability could be valuable for robots.

AI ENABLES PARALYZED MAN TO CONTROL ROBOTIC ARM WITH BRAIN SIGNALS

PSYONIC says the Ability Hand can capture detailed data about movement, contact and grip force. When that hand is used by people in real-world situations, it can generate a more natural dataset than a lab-only robot demonstration.

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ABB’s GoFa cobot is being used to test how bionic hand data could help robots handle delicate and irregular objects. (ABB Robotics)

Dr. Aadeel Akhtar, founder and CEO of PSYONIC, called dexterous manipulation “a data challenge as much as a hardware challenge.” That line really gets to the heart of this. Better robot hands are important. Yet the training data behind those hands may be what decides how useful they become in real workplaces.

Where bionic hand data could show up first

ABB and PSYONIC say this work could apply across automotive, aerospace, packaging, logistics and life sciences. That makes sense. These are industries where robots already play a major role, but where delicate or variable handling can still slow things down. A robot that can better adjust its grip could help with fragile components, oddly shaped products, soft packaging or repetitive tasks that are tough on the body.

HUMANOID ROBOTS HANDLE QUALITY CHECKS AND ASSEMBLY AT AUTO PLANT

The International Federation of Robotics has also pointed to advanced gripping and digital integration as a way to reduce engineering time by up to 30%. That’s important for companies because automation often gets delayed by setup, tuning and custom engineering. If touch-enabled robotic hands can reduce some of that work, companies could deploy robots faster and use them in more flexible ways.

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How touch-trained robots could change factory work

There is a hopeful side to this. Robots that handle repetitive or ergonomically challenging work could reduce strain on people. That could mean fewer workers stuck doing the same painful motion all day. However, there is also a bigger labor question here. More capable robots could take on tasks that once seemed too variable to automate. That may affect how companies hire, train and assign work in the future.

The most useful version of this technology would support people instead of simply replacing them. For example, robots could handle the repetitive gripping while workers focus on oversight, quality checks, machine setup and higher-skill work.

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Kurt’s key takeaways

ABB Robotics and PSYONIC are taking a different approach to one of robotics’ hardest problems: touch. Instead of training robots only in a lab, they want to use real movement and grip data from a bionic hand that people already use. That could help robots become better at delicate, variable tasks that have traditionally been hard to automate. It could also push industrial robots closer to working safely and effectively around humans in more settings. But the human side should not get lost in the excitement. If robots are going to learn from human touch, companies need to be clear about data use, workplace impact and safety testing.

The collaboration could help robots become more useful in factories, warehouses and other workplaces where precise grip matters. (ABB Robotics)

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Would you feel comfortable knowing a robot at work was trained using real human touch data?  Let us know by writing to us at CyberGuy.com.

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The best Apple deals you can get during Prime Day

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The best Apple deals you can get during Prime Day

Amazon’s Prime Day is now in its second day, and whether you’re looking for a new pair of wireless earbuds or a smartwatch, there’s a good chance you’ll find a discount. The Apple Watch Series 11 has already dropped to a new low price, while the AirPods Pro 3 are discounted to $179. With Tim Cook warning that price hikes are coming, now may be the moment if you’ve been eyeing one of the company’s devices.

Below are the best Apple deals currently available. Some are exclusive to Prime Day, while others are simply great discounts we think are worth highlighting. We’ll continue updating this guide throughout Prime Day, highlighting more deals as they become available.

Earbud and headphone deals

Update, June 24th: Adjusted prices and availability, and added deals for Apple’s MagSafe Charger as well as the Apple Magic Keyboard.

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