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Don’t fall for this email scam that almost cost an elderly woman $25K

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Don’t fall for this email scam that almost cost an elderly woman K

Unfortunately, phishing scams seem to be the new normal. 

Most recently, an elderly woman in the tri-state area almost got scammed for $25,000. 

According to Patch.com, what began as an average phishing scam turned even more sinister when the scammer turned up at this elderly victim’s house to retrieve money physically.

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Kurt “CyberGuy” Knutsson has a warning about an email scam. (Kurt “CyberGuy” Knutsson)

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Geek Squad scammer caught in elaborate phishing scheme

While this Geek Squad scam isn’t new, this scammer took it to new lows and got caught in the process. In this particular scam, scammers send their victims phishing emails pretending to send them a large invoice for their Geek Squad subscription. The email recipients usually panic at the large charge and call the customer service telephone number listed in the scam email and invoice. 

The scammer then pretends to be the customer service representative helping to cancel or refund the charge. They’ll usually use that moment as an opportunity to confirm bank account information with the victim to steal their money later. Even if you simply click on their links or download the invoice from the email, there is a potential risk that viruses or malware have been downloaded onto your device. 

A woman on her cellphone and laptop. (Kurt “CyberGuy” Knutsson)

MORE: THE ‘UNSUBSCRIBE’ EMAIL SCAM IS TARGETING AMERICANS

Elderly victim foils scammer’s elaborate plot

The elderly victim gave her bank account number and remote access to her computer. The scam, however, doesn’t just stop there. The scammer went a step further and proceeded to convince this elderly woman that they had accidentally refunded a fake $25,000 into her bank account by mistake and that he needed her to withdraw $20,000 in cash initially for him to pick up with arrangements to pick up the remaining $5,000 the following day. This is when the elderly woman called her local authorities. Thankfully, the authorities set up surveillance and apprehended the scammer when he came to collect the $20,000. 

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Perhaps the elderly victim lucked out that this scammer had an extra level of greed: combining multiple scams into one. 

A woman stressed out while on a phone call. (Kurt “CyberGuy” Knutsson)

MORE: 7 EFFECTIVE WAYS TO MAKE YOUR LIFE MORE SECURE AND PRIVATE ONLINE

How do you prevent this scam from happening to you?

Know your subscriptions: The better you know what active subscriptions you currently pay for, the less likely you are to realize such emails are fake. 

Organize your invoices: If you’re still receiving emails or physical invoices, keep track of when they usually arrive. Invoices, for better or worse, come regularly and on a consistent schedule. If something shows up in an unusual form (an email instead of a letter in the mail per usual) or at a particular time, you are more likely to stop yourself from falling for this type of scam.

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Go to the official website for contact information. If the scammers happen to pick a company that you do subscribe to, it can be even easier to fall for this type of scam. But before clicking any links, downloading any invoices or calling the number listed, you can google the company’s official website and use the contact information there. If the company did indeed send you a bill, they should be able to help you with the refund or confirm whether you were sent legitimate communications.

Watch for language and tone of voice: Most legitimate companies go out of their way to specially train their employees to provide their customers with excellent service. They are trained not to lose their temper, so if you happen to be on a call with a scammer, they often don’t use professional language or have a professional demeanor. If you push back on providing certain information, a real customer service agent wouldn’t make any threats or demands. Providing Social Security numbers or bank account information is usually frowned upon for security reasons by legitimate companies. Legitimate companies typically have other ways to validate your identity and account information. You can always hang up the phone if you get overwhelmed on a call! After all, an honest company doesn’t disappear after one disconnection. 

Setup payments electronically: If you have your subscriptions paid electronically on a regular basis, you’ll know that you shouldn’t be receiving an additional invoice for a subscription service. Additionally, if you are paying with a credit card, you can try to use a specific card for all your subscriptions so you know where and when to expect the charges. You’ll also know that certain bank information shouldn’t be relevant to paying an invoice if you get one of these phishing emails. For instance, why is the scammer asking for bank account information when you charge your subscriptions on a credit card, etc.?

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Kurt “CyberGuy” Knutsson shares his caution about an email scam. (Kurt “CyberGuy” Knutsson)

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SCAMMERS ARE USING FAKE NEWS, MALICIOUS LINKS TO TARGET YOU IN AN EMOTIONAL FACEBOOK PHISHING TRAP

What to do next if you’ve been scammed?

These scammers could have obtained your email address through various methods, from email harvesting to purchasing it from the dark web; below are some active steps you can take to protect yourself if you feel you have been scammed:

1. Change passwords: For any accounts that might have been accessed or mentioned to or by the scammer, you should log in from a secure, virus- and malware-free device and change your password immediately. It is best to create unique and complex passwords, including letters, symbols and numbers, for each separate online account. If you need help generating and storing complex passwords, consider using a password manager.

2. Keep an eye on all your accounts and credit consistently: Contact the financial institution and explain the situation for all accounts impacted by the potential scammer. They can help you freeze or lock your account, so these scammers have little or no access to your money. Contact the three main credit bureaus to freeze your credit. This will prevent anyone, including hackers, from wreaking havoc on your credit. Make sure to report any errors on your credit reports with the credit agencies. Remember that you are allowed a free annual credit report. If there are too many accounts for you to keep track of regularly, a credit monitoring service can help by constantly monitoring and alerting you of any account changes or problems.

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3. Setup alerts for financial accounts: Most financial institutions offer financial alerts or restrictions for all transactions for checking accounts and cards. Do use them so you can be notified of any fraudulent transactions immediately. The faster you can report these charges to your financial institution, the more likely you can stop the scammers in their tracks.

4. Enable two-factor authentication for any account impacted by the phishing scam: This would include your financial accounts and email address. If you have this additional layer of security on, the hacker or scammer would have to send a code to another device or account to gain access, even with your password. 

5. Get Identity Theft Protection: While getting an identity theft service seems overkill, many identity theft protection services can help you when your accounts get compromised. They continually monitor the dark web and your financial accounts to see if any crucial personal information like your email addresses or bank account information is compromised or up for sale on the dark web. Getting those alerts immediately allows you to act faster and take the above-mentioned steps. If you have already given out your information to a potential scammer, you should follow these steps to ensure that your identity hasn’t been stolen. See my tips and best picks on how to protect yourself from identity theft.

6. Use strong antivirus software: If you have antivirus software installed on the device where the scam email was received and any links clicked or attachments downloaded, run a scan on that device to identify suspicious software, delete it, and restart your device. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android & iOS devices.

7. Call the local authorities: While you hope never to encounter a scammer like the elderly woman who was victimized, if you feel unsafe and uncertain about how scammers will use your information, definitely reach out to local authorities. 

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DON’T CLICK THAT LINK! HOW TO SPOT AND PREVENT PHISHING ATTACKS IN YOUR INBOX

Kurt’s key takeaways

While there is little you can do about your digital information swimming around the internet, there are active steps you can take to protect yourself from these types of phishing scams. In the worst-case scenario, there are also ways to prevent further compromise if you fall victim.

Have you been a victim of a phishing scam? How did you find out it was a scam? Let us know by writing us at Cyberguy.com/Contact

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter

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Technology

Comcast’s split could make or break Peacock

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Comcast’s split could make or break Peacock

NBCUniversal executives are about to find out whether Peacock will sink or swim in the streaming industry. Now that Comcast is planning to split NBCUniversal, Peacock, and Sky from its broadband and wireless businesses, Peacock will be forced to stand on its own — without the backing of a combined company that pulled in more than $123 billion last year.

In the years following its launch in 2020, Peacock was treated as an accessory to an Xfinity subscription. But once Xfinity stopped offering it as a perk and axed its free membership tier in 2023, it was a sign that Comcast believed Peacock had something worth paying for. But even with exclusive streams of the Olympics and live sports, like Sunday Night Football and the Big Ten games, Peacock still trails behind rival streamers today.

Peacock grew by just five million subscribers between March 2025 and March 2026, bringing it up to 46 million. Netflix’s more than 325 million subscribers easily eclipse Peacock’s user base. Even Disney Plus’s 132 million subscribers and HBO Max’s more than 140 million viewers make Peacock seem small in comparison. Part of that is because, unlike other major streamers, Peacock is only available in the US. Comcast co-CEO Mike Cavanagh said in March that the company doesn’t have plans for a global rollout of Peacock, but that may change as the soon-to-be standalone service scrambles for scale.

It’s also taking longer for Peacock to hop the hurdle of profitability — one of the biggest challenges for streamers. Peacock reported $2 billion in revenue in the first quarter of 2026. However, it experienced $432 million in losses, an increase from the $215 million it reported losing at the same time last year. But NBCUniversal media chairman Matt Strauss claims Peacock will become profitable in the current quarter, according to Deadline. “There’s not one way to approach a streaming strategy or market,” Strauss said during the Evercore Global TMT Conference last month. “Sometimes you have to play to your strengths, which is what we’ve been doing.”

It’s not clear how long Peacock can rely on live sports and reality TV to keep its service afloat. The service canceled its hit series Poker Face last year, leaving it without a tentpole series that makes Peacock worth subscribing to, like Severance on Apple TV or White Lotus on HBO Max. Though Comcast co-CEO Brian Roberts and Cavanagh told investors that the company’s split isn’t a setup for a merger or acquisition, it still seems like a possibility.

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Peter Supino, a Wolfe Research analyst, said that he expects “one or both Comcast units to merge with peers or competitors,” according to The Hollywood Reporter. Media executives who spoke to Oliver Darcy for his Status newsletter are similarly doubtful about Roberts’ and Cavanagh’s M&A denials, with some insiders speculating that Netflix could make a bid for NBCUniversal’s assets. Either way, Peacock will need to do something more than just tread water, or else a competitor may just have to keep it from sinking.

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Meta is adding ridiculous ‘rate limits’ and a soft paywall to its smart glasses

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Meta is adding ridiculous ‘rate limits’ and a soft paywall to its smart glasses

Would you pay $20 a month for access to AI hardware you already own? That appears to be one of Meta’s next bets. This week, it quietly announced that your glasses’ Conversation Focus feature will soon be limited to three hours of use per month, unless you pay for a $19.99 Meta One Premium subscription.

In a help article, the company insists that it won’t require a subscription to use your glasses, period; it’s merely erecting a “rate limit” for certain AI features. Even premium subscribers will only get 15 hours of Conversation Focus per month under that “rate limit,” it claims.

Problem is, Meta’s rate limit is ridiculous. The Conversation Focus feature, which amplifies the voice of the person you’re speaking to so you can hear better in noisy environments, is not something that should plausibly be rate-limited, because it doesn’t use Meta’s servers. It runs on-device, using the chips inside the glasses that you’ve already purchased. I turned off my internet, and it kept working.

Here’s how the company introduced it last year: “[C]onversation focus uses your AI glasses’ open-ear speakers, beamforming technology, and real-time spatial processing to dynamically amplify the voice of the person you’re talking to.”

Not only does it avoid Meta’s servers, but Conversation Focus doesn’t technically require an internet connection at all. I double-checked by turning off my phone’s Wi-Fi and cellular, turning on Airplane Mode, and I was still able to use Conversation Focus just fine by tapping a button on my phone.

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Does Meta have some secret licensing deal with another company that costs it money every time a person uses Conversation Focus? Failing that, the rate limit sounds utterly bogus.

We’ve asked if Meta can explain the move, and whether the company plans to put other on-device features behind a subscription. Meta didn’t immediately respond to a request for comment.

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Warehouse robots move packages without human handoff

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Warehouse robots move packages without human handoff

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A busy warehouse loading dock can be a grind. Trucks pull up. Packages pour in. Workers have to move fast, lift heavy boxes and keep everything flowing before the next trailer arrives. That part of the warehouse has always been one of the hardest places to automate. Every box can be a different size. Freight can shift in transit. Labels may face the wrong way. And when one system finishes a task, the next system still has to know what to do with the package.

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Now, Ambi Robotics and Pickle Robot Company say they have linked their robotic systems to help solve that handoff problem. The companies announced a commercial integration that connects Pickle Robot’s trailer-unloading robots with Ambi Robotics’ AmbiStack pallet-building system. In other words, one robot system unloads mixed freight from a trailer. Then a conveyor moves those cases downstream so another robotic system can scan and stack them for warehouse receiving.

If this works well in large facilities, it points to a future where robots can handle more of the work that happens between a truck and a warehouse floor.

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OHIO ROBOT COP RETIRES AFTER ZERO ARRESTS

Ambi Robotics and Pickle Robot Company have integrated their warehouse robotics systems to automate the flow of freight from trailers to pallets. The companies say the setup can fit into existing warehouse operations. (Ambi Robotics and Pickle Robot Company )

How warehouse robots move packages from truck to pallet

The setup starts at the trailer. Pickle Robot’s system unloads boxes from trailers or containers. That matters because unloading mixed freight can be exhausting work. It also creates bottlenecks when warehouses do not have enough people on the dock. From there, the packages move by conveyor into AmbiStack. Ambi Robotics designed AmbiStack as a multipurpose stacking system. It reads package information and builds pallets for the next stage of the warehouse process.

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The key here is the handoff. Many warehouses already use automation. However, those systems often work in separate lanes. One machine may handle unloading. Another may handle sorting or stacking. Yet the warehouse still needs people or custom engineering to connect the pieces. This collaboration tries to make that connection smoother. The companies say the system can work with existing warehouse infrastructure. That means operators may avoid tearing apart a facility to use it.

Why Physical AI is important for warehouse automation

Physical AI means AI that controls machines doing physical work. That is important here because warehouse robots have to deal with moving boxes, shifting freight, conveyor timing and pallet stability. That creates a very different challenge from software that writes a paragraph or answers a question. A warehouse robot has to react to what sits in front of it. A box can arrive dented. A label can face the wrong way. A pallet can become unstable if the next case goes in the wrong spot.

This Ambi Robotics and Pickle Robot integration shows how that can work inside a warehouse. Pickle Robot handles the trailer unloading. AmbiStack takes over downstream by scanning and stacking cases for receiving. Together, the systems show how specialized robots can connect across a warehouse workflow.

“Warehouse operators shouldn’t have to choose between best-in-class technologies and seamless integration,” said Jim Liefer, CEO of Ambi Robotics. “As Physical AI transforms supply chains, interoperability will become increasingly important.”

AJ Meyer, founder and CEO of Pickle Robot Company, put the customer demand more directly: “Customers want automation that improves real-world throughput while fitting into existing operations.”

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AI MAY SPOT DEADLY HEART RISK IN A ROUTINE ECG

A new warehouse automation system connects robotic trailer unloading with AI-powered pallet building, reducing manual handoffs on busy loading docks. (Ambi Robotics and Pickle Robot Company )

Why loading docks can slow warehouse operations

Anyone who has waited on a delayed package knows the supply chain can break down fast. Sometimes the problem starts long before a delivery truck reaches your home. Inbound logistics covers the work that happens when goods arrive at a warehouse. That includes getting boxes off trailers and moving them into the right workflow. It sounds pretty straightforward until you see the reality.

Trailers can be packed unevenly. Boxes can arrive in odd shapes. Warehouse teams also deal with tight schedules and physical strain. That is why loading docks have become such a major focus for automation. If robots can unload freight and pass it into a pallet-building system without constant human intervention, warehouses could move goods faster through one of the most labor-heavy parts of the operation.

How warehouse robots could change jobs

The big question is obvious. What happens to workers? Robots can take over repetitive and physically demanding tasks. That may reduce injuries and help warehouses handle labor shortages. It may also change which jobs companies need most.

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Instead of spending a full shift unloading trailers, some workers may monitor the unloading and stacking systems. Others may step in when a package jams, a label fails to scan or a pallet needs human attention.

Still, that shift can feel unsettling. Automation often comes with a promise of safety and efficiency. Workers want to know where they fit in next. That is very important. A robot may move a box, but people still handle judgment calls, customer issues and fast decisions when the workflow changes.

Why retailers want connected warehouse robots now

Retailers and logistics companies feel pressure from several directions. Consumers expect faster shipping. Warehouses face staffing challenges. Meanwhile, e-commerce keeps creating more package volume. That creates a hard math problem. Companies need to move more goods without slowing down at the dock.

This Ambi Robotics and Pickle Robot setup gives warehouse operators another option. Instead of buying one giant system from a single vendor, they can connect specialized robotic tools that handle different parts of the job. That could give operators more flexibility. It could also help them avoid major redesigns, which can be expensive and disruptive. In other words, the robots are getting smarter. They are also starting to work together in more useful ways.

What this means to you

Even if you never set foot in a warehouse, this kind of automation can affect your life. When warehouses move goods more efficiently, stores may restock faster. Online orders may move with fewer delays. Returns may get processed more quickly. There is another side, too. More automation can reshape job roles inside warehouses. That means workers may need new training as companies bring in more robotic systems.

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You may also hear fewer excuses when packages run late. If robots help warehouses operate with fewer bottlenecks, retailers may raise expectations for speed even more. That sounds convenient, but it also means the race for faster delivery keeps putting pressure on every part of the supply chain.

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Ambi Robotics and Pickle Robot Company say their integrated systems could help warehouses move inbound freight faster while easing physically demanding work. (Ambi Robotics and Pickle Robot Company )

Kurt’s key takeaways

What grabs me here is the handoff. One robot unloads packages from a trailer. Another scans and stacks them for the next part of the warehouse process. That is the piece that could change how loading docks operate. Warehouses are full of little delays that add up fast. If a package sits in the wrong place or waits for a person to move it to the next step, the whole process can slow down. This integration shows how warehouse robots may start taking over more of that middle work between the truck and the warehouse floor. Still, the human side deserves attention. These systems could reduce backbreaking work, which is a good thing. At the same time, they may change what warehouse workers are asked to do. The companies that make that transition clear, fair and useful for workers will be the ones to watch.

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If robots can unload the truck, build the pallet and keep the warehouse moving, what job inside the warehouse gets automated next? Let us know by writing to us at CyberGuy.com.

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