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AI chatbots refilling psych meds sparks debate

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AI chatbots refilling psych meds sparks debate

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If you have ever waited weeks just to renew a mental health prescription, you already know how frustrating the system can feel. Now imagine handling that refill through a chatbot instead of a doctor.

That kind of thing is already starting to happen. In Utah, a new pilot program is allowing an artificial intelligence system from Legion Health to renew certain psychiatric medications without direct approval from a physician each time. State officials say this could speed things up and reduce costs.

Many psychiatrists are not convinced. They are asking whether this actually solves the problem it claims to fix.

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AMAZON HEALTH AI BRINGS A DOCTOR TO YOUR POCKET
 

Utah launches AI chatbot to renew select psychiatric prescriptions, raising questions about safety and oversight. (pocketlight/Getty Images)

How the AI prescription system works

Before this starts sounding like a robot psychiatrist, the program stays tightly limited. The AI only renews a short list of lower-risk medications that a doctor has already prescribed. These include commonly used antidepressants like Prozac, Zoloft and Wellbutrin. 

To qualify, patients must meet strict requirements. You need to be stable on your current medication. Recent dosage changes or a psychiatric hospitalization will disqualify you. You also need to check in with a healthcare provider after a set number of refills or within a certain time frame.

During the process, the chatbot asks about symptoms, side effects and warning signs such as suicidal thoughts. If anything raises concern, it sends the case to a real doctor before approving a refill. According to an agreement filed with Utah’s Office of Artificial Intelligence Policy, the pilot includes strict safeguards, including human review thresholds and automatic escalation for higher-risk cases. The system cannot prescribe new medications or manage drugs that require close monitoring. As a result, it leaves out many complex conditions from the pilot.

Why some experts are pushing back

Even with those guardrails, many psychiatrists are uneasy. Brent Kious, a psychiatrist and professor at the University of Utah School of Medicine, has questioned whether AI systems like this actually solve the access problem they are designed to address. 

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He has suggested that the benefits of an AI-based refill system may be overstated, especially since patients must already be stable and under care to qualify. Kious has also raised concerns about how much these systems rely on self-reported answers. Patients may not recognize side effects, may answer inaccurately, or may adjust their responses to get the outcome they want. 

He has further questioned whether current AI tools can safely handle even routine parts of psychiatric care, noting that treatment decisions often depend on factors that go beyond simple screening questions. He has also pointed to a lack of transparency in how these systems operate, which can make it harder for doctors and patients to fully trust them. 

HEALTHCARE DATA BREACH HITS SYSTEM STORING PATIENT RECORDS
 

A new pilot program allows AI to handle some mental health medication refills without direct doctor approval. (Sezeryadigar/Getty Images)

The promise behind the technology

Supporters of the program are focused on access. A lot of people in Utah still struggle to get mental health care. Wait times can stretch for weeks. In some areas, there simply are not enough providers available. The idea is that AI can take care of routine refill requests so doctors have more time to focus on patients with more complex needs. That could help take some pressure off the system. Legion Health is also leaning into convenience. The service is expected to cost about $19 a month and is designed to make refills quicker and easier for patients who qualify. From a big-picture view, that could help. From a patient’s point of view, the tradeoff may feel a little more complicated. We reached out to Legion Health for comment, but did not hear back before our deadline.

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What this means to you

If you rely on mental health medication, this kind of system could change how you manage your care. You may be able to get refills more quickly if your condition is stable and your treatment plan is not changing. At the same time, this does not replace your doctor. It does not handle new diagnoses or complex decisions. It also adds another layer between you and your care. Instead of a conversation, you are interacting with a system that depends on how you answer a series of questions. Mental health treatment often depends on small details. Changes in mood, sleep or behavior can matter more than a simple yes or no response. That is where some experts believe human care still has a clear advantage.

The bigger question about AI in healthcare

This pilot is only one step in a much larger shift. Utah is already experimenting with AI in other areas of healthcare. Companies like Legion are signaling plans to expand beyond a single state. What starts with simple refills could eventually move into more complex decisions. That is where the conversation becomes more urgent. Is this a practical way to improve access to care, or does it risk reducing something deeply personal into a transaction driven by software?

HOW ARTIFICIAL INTELLIGENCE IS TRANSFORMING HEALTHCARE
 

Psychiatrists question whether AI prescription refills address access issues or create new risks for patients. (SDI Productions/Getty Images)

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Kurt’s key takeaways

There is no question that access to mental health care needs improvement. Long wait times and limited availability are real problems that affect millions of people. AI may help in specific situations, especially when the task is routine and the patient is stable. Still, convenience should not be confused with quality. For now, this system is narrow in scope and closely monitored. That makes it easier to test. It also highlights how early we are in this transition. The technology will continue to evolve. The real question is whether the safeguards, oversight and transparency will evolve at the same pace.

Would you feel comfortable letting a chatbot handle part of your mental health care, or is that a line you do not want technology to cross? Let us know by writing to us at Cyberguy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.

Technology

A giant cell tower is going to space this weekend

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A giant cell tower is going to space this weekend

This weekend’s scheduled Blue Origin rocket launch is rather momentous. Success would signal an end to SpaceX’s monopoly on reusable orbital launch vehicles, and set up a three-way race to make that “No Service” indicator on your phone disappear forever.

On Sunday morning, Jeff Bezos’ massive New Glenn rocket is scheduled to launch with the first-stage booster that launched and landed on the program’s second mission last November. It’s a critical test, because cost-effective booster reuse is what’s made SpaceX’s Falcon 9 so dominate.

Amazon desperately needs a reusable rocket of its own to accelerate its Leo launches. Without one, it’s only been able to launch 241 Leo satellites, putting it well behind schedule. In that same 12-month time period, SpaceX’s Falcon 9 rocket was able to deploy over 1,500 satellites to its Starlink constellation.

Sunday’s mission will carry AST SpaceMobile’s BlueBird 7 satellite to low Earth orbit. Instead of blanketing the region with thousands of small satellites like Amazon and SpaceX, AST’s plan is to deploy fewer satellites that are much more powerful. Bluebird 7 features a massive 2,400-square-foot phased-array antenna, making it the largest commercial communications array ever deployed in low Earth orbit. It’s essentially a cell tower in space, and will be the second of the company’s “Block 2” next-generation satellites to launch.

The BlueBird 7 is designed to provide 4G and 5G broadband, at speeds exceeding 120 Mbps, to the phones we already carry. AST plans to have 45 to 60 satellites launched by the end of 2026. When AST lights up its service sometime this year, it will be in direct competition with Starlink’s direct-to-cell service, already operating with T-Mobile in the US, and Globalstar, the satellite network snapped up by Amazon that keeps iPhones and Apple Watches communicating in dead zones.

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New FBI warning reveals phishing attacks hitting private chats

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New FBI warning reveals phishing attacks hitting private chats

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You probably think your messages are safe. After all, apps like WhatsApp, Signal and Telegram promote strong encryption.

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But a new warning from the Cybersecurity and Infrastructure Security Agency and the Federal Bureau of Investigation shows that attackers do not need to break encryption at all.

Instead, they are going after you.

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FBI WARNS ABOUT FOREIGN APPS AND YOUR DATA
 

A new federal advisory says phishing campaigns tied to Russian intelligence are going after messaging app users instead of trying to break encryption. (MStudioImages/Getty Images)

What the FBI and CISA just revealed

According to the joint advisory, cyber actors tied to Russian intelligence are running large-scale phishing campaigns targeting messaging apps.

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These attacks are not random. They have focused on high-value targets like government officials, military personnel and journalists. However, the tactics can easily spread to everyday users.

Here is the key takeaway: Hackers are not cracking the apps themselves. They are tricking people into giving up access. 

How these messaging app attacks actually work

This is where it gets interesting and a bit unsettling. Instead of breaking encryption, attackers use phishing to gain control of individual accounts. Once inside, they can:

  • Read private conversations
  • Access contact lists
  • Send messages as if they were you
  • Launch new scams targeting your contacts

It becomes a chain reaction. One compromised account can quickly lead to many more. In some cases, attackers impersonate trusted contacts. That makes the scam feel real and urgent.

Why encryption is not enough anymore

Encryption still matters. It protects messages as they travel between devices. But here is the problem. If someone logs into your account, they see everything just like you do.

That means even the most secure app cannot protect you if your login gets compromised. This is a shift in how cyberattacks work. The weakest link is no longer the technology. It is human behavior.

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AI IS NOW POWERING CYBERATTACKS, MICROSOFT WARNS
 

The FBI and CISA are warning that attackers are targeting users of encrypted messaging apps by tricking them into handing over account access. (BackyardProduction/Getty Images)

Who is at risk from messaging app phishing attacks

While the advisory highlights high-profile targets, the tactics are not limited to them.

If you use messaging apps for:

  • Personal conversations
  • Work communication
  • Sharing sensitive information

You are a potential target. Phishing works because it relies on simple mistakes. A quick tap on the wrong link is often all it takes. 

What this means for you

This warning highlights a bigger trend. Cyberattacks are becoming more personal. Instead of attacking systems, hackers are targeting people directly. That makes awareness your strongest defense. The more you understand how these scams work, the harder it becomes for attackers to succeed.

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Ways to stay safe from messaging app phishing attacks

You do not need to be a cybersecurity expert to protect yourself. You just need to slow things down and follow a few smart habits.

1) Be skeptical of unexpected messages

If a message feels urgent or out of place, pause. Even if it looks like it came from someone you know.

2) Never click suspicious links

Avoid links sent through messages unless you can verify them independently. Strong antivirus software can help detect suspicious behavior after a compromise. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com.

3) Turn on two-factor authentication

Two-factor authentication (2FA) adds a second layer of protection even if your password gets exposed.

TECH GIANTS UNITE TO FIGHT ONLINE SCAMS
 

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Officials say hackers can read messages, access contacts and impersonate users once they gain control of a messaging app account. (FreshSplash/Getty Images)

4) Watch for login alerts

Many apps notify you when a new device signs in. Do not ignore these warnings.

5) Verify requests in another way

If a contact asks for something unusual, call them or confirm through another channel.

6) Use a data removal service

Limit how much of your personal information is available online. Data removal services work to delete your data from broker sites, making it harder for scammers to target you with convincing phishing messages. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

7) Keep your device and apps updated

Install updates regularly. Security patches fix vulnerabilities that attackers can exploit after gaining access.

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Kurt’s key takeaways

Messaging apps feel private. They feel secure. That sense of comfort is exactly what attackers are counting on. The technology is still strong. The real question is whether your habits are keeping up. So the next time a message pops up that feels slightly off, trust that instinct and take a second look.

Have you ever received a suspicious message that made you stop and question if it was real? Let us know by writing to us at Cyberguy.com.

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  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Copyright 2026 CyberGuy.com. All rights reserved.

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YouTube’s mobile app finally lets you share timestamped videos

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YouTube’s mobile app finally lets you share timestamped videos

YouTube is making some changes that might affect how you share videos from the mobile app. From the app, you can finally share videos from a specific timestamp, which will make it easier to point someone to a part of a video you might want them to see while you’re on your phone. However, this change will replace the Clips feature that lets you make a shareable clip from a video.

You’ll still be able to watch any Clips that you’ve already made. But moving forward, “the ability to set an end time or include a custom description when sharing will no longer be available,” YouTube says. The company notes that while clipping is “important way for creators to reach new audiences,” it says that “a number of third-party tools with advanced clipping features and authorized creator programs are now available to do this across different video platforms.”

The company originally introduced the Clips feature in 2021.

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