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Southwest rolls out plan to prevent future meltdowns

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Southwest rolls out plan to prevent future meltdowns


Southwest Airways will bolster its scheduling software program, winter tools and communication programs as a part of a plan to forestall a repeat of its December meltdown.   

In an motion plan printed Thursday, Southwest mentioned it could buy further winter climate tools and study whether or not it wants so as to add workers at airports that have excessive chilly.

Southwest suffered a historic collapse over the Christmas vacation as extreme climate and a scheduling breakdown compelled Southwest to cancel almost 17,000 flights, impacting thousands and thousands of vacationers. Quite a few flight crews have been unable to get to their vacation spot or have been not sure of which flight was theirs.  The provider was underprepared for the December winter storm, as crews couldn’t de-ice planes quick sufficient.

Southwest mentioned it could optimize its crew scheduling software program and enhance its customer support capability throughout busy intervals. The corporate mentioned it plans to spend $1.3 billion on expertise initiatives this yr, up 25 % from 2019. 

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“It has taken many weeks of labor to kind by the complexity of contributing elements. Now, the basis causes and classes realized are guiding our efforts to make Southwest higher ready to deal with actually excessive winter climate occasions as we transfer ahead,” Southwest mentioned in a abstract of its plan. 

Casey Murray, president of the Southwest Airways Pilots Affiliation, mentioned previous to the December meltdown that Southwest was not ready for a serious disruption resembling a winter storm, pointing to the corporate’s failure to spend money on new scheduling expertise.  

The fiasco drew scrutiny from Capitol Hill, the place lawmakers pressed Southwest to overtake its scheduling programs. However the meltdown isn’t anticipated to result in stricter guidelines on airways from Congress. 

Southwest mentioned it would lose round $1 billion on the vacation meltdown between misplaced income, worker bonuses and buyer reimbursements. The corporate pledged to pay for lodging, meals and transportation bills for affected clients amid stress from the Biden administration. Southwest mentioned that roughly 99 % of refund and reimbursement requests have been processed.

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Virginia

Virginia Tech Softball: Meet the Hokies’ Opponents in the 2025 Tuscaloosa Regional

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Virginia Tech Softball: Meet the Hokies’ Opponents in the 2025 Tuscaloosa Regional


The Hokies earned their spot in the tournament with an at-large ACC conference bid to take on the competition in the Tuscaloosa Regional.

Filling out the rest of the region are the Alabama Crimson Tide, the Jackson State Tigers, and the Belmont Bruins.

Tech is now a perfect six-for-six in making the NCAA tournament under the tenure of head coach Pete D’Amour, with the 2020 season not having a tournament. D’Amour has a regional tournament record of 12-7 in his six trips.

The Hokies dropped to an at-large placement with a loss in the ACC semifinals against the ultimate champions, the Clemson Tigers.

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The Hokies are no strangers to Tuscaloosa, picking up a win against the Crimson Tide during the last week of February.

Headlining the Hokies’ offense is ACC Player of the Year Cori McMillan, who, alongside her teammate Emma Lemley, was selected in the first round of the Inaugural AUSL Draft.

Tech and Belmont open the Tuscaloosa Regional with a 3:30 p.m. EST matchup in Rhoads Stadium. Coverage will be available on ESPN+ as the Hokies look to return to the Supers for the third time in four seasons.

The Bruins earned their bid by winning the Missouri Valley Conference tournament–getting the automatic bid for doing so.

Following the matchup between the two-and-three seeds, the Tigers will step into the jungle of Bama at 6 p.m. EST.

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Competition in the regionals can be cutthroat, with one team advancing out of a double-elimination pool of four top national programs.

Get to know the Hokies’ opponents:

Record: 37-21 (12-12 SEC)

Head Coach: Patrick Murphy

Notable Wins: Washington (5-1 on February 7, 7-3 on February 8), Virginia Tech (9-1 on February 23), Mississippi State (7-4 on March 14), Texas A&M (2-1 on March 22), Georgia (5-4 on March 29, 8-5 on March 30), LSU (8-5 on April 6), Oklahoma (6-1 on April 13, 2-1 on April 14), Florida (7-4 on April 17), South Carolina (13-1 on May 1).

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Ace in the Circle: Jocelyn Briski

Alabama packs a tough 1-2 punch in the circle, but the sophomore Briski takes the ace role over the two-way Ole Miss transfer Catelyn Riley. Both have impressive pitching lines themselves, but where Briski shines is the strikeouts, nearly doubling Riley’s count with 110 K’s on the season. With a K rate of 18.5% and an opponent batting average of just .239–Briski is a good arm to sit behind in a regional.

Standout Slugger: Kali Heivilin

Heivilin, the senior, leads the Crimson Tide in most of the major slugging categories. First in team OPS (1.183), home runs (13), RBIs (42), and slugging percentage (.724). When Heivilin’s teammates reach base successfully in front of her, she looks to increase Alabama’s score with one swing of her scorching bat.

Record: 29-23 (15-9 SWAC)

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Head Coach: Kevin Montgomery

Notable Wins: Bethune-Cookman (4-1 on March 7, 6-1 on April 26, 4-2 on May 4, and 8-0 on May 7), Alabama State (9-4 on March 21, 9-8 on March 22, 10-2 on April 12, and 2-1 on May 8), Florida A&M (5-4 on April 4, and 3-1 on May 11)

Ace in the Circle: Brooklyn Morris

Another solid duo in the circle puts another sophomore ahead as the ace. Morris leads the Tigers’ pitching squad in almost every category: ERA (3.53), WHIP (1.41), complete games (15), K’s (49), and opponent batting average (.286).

Standout Slugger: Jace Jackson

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On the opposite side of the action for the Tigers, Jackson and her sophomore teammate Ka’Liyah Gipson square up evenly in all but one statistic, slugging. Where Gipson slaps around singles to get herself aboard, Jackson has more than double the home runs hit by any of her teammates. Showing her true slugging prowess, along with cracking triple digits for total bases on the year, a perfect 100 for a .671 slugging percentage.

Record: 40-14 (20-7 MVC)

Head Coach: Laura Matthews

Notable Wins: Arizona State (5-1 on February 15), Maryland (3-0 on February 28, and 9-1 on March 1), Southern Illinois (5-0 on March 28, and 6-2 on May 10), Bradley (8-3 on May 8), Northern Iowa (7-5 on March 9)

Ace in the Circle: Maya Johnson

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The truest ace in the regional comes from the Bruins in the redshirt junior Johnson. Almost quadrupling the workload of the other arms besides her, it is clear why she leads Belmont in every pitching statistic. ERA (1.24), WHP (.62), complete games (23), K’s (355), and opponent batting average (.149).

Standout Slugger: Nicole Hughes

Being with the Bruins for three seasons now, Hughes offers the most balanced approach in the lineup. Leading the team in batting average (.359) and OPS (.947) while also notching a dozen doubles with a few home runs.

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West Virginia

Big 12 Title Scenarios Heading Into Final Weekend of the Regular Season

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Big 12 Title Scenarios Heading Into Final Weekend of the Regular Season


A minor setback for a major comeback. That’s a phrase that’s often tossed around in sports, and in West Virginia’s case, it fits to a T. Midweek games have been a thorn in the side of the Mountaineers of late and after losing a series to Kansas State over the weekend, there’s a sense of panic starting to creep in throughout the fanbase.

As Aaron Rodgers once famously said, R-E-L-A-X!

Championship-caliber teams all go through some sort of adversity on their path to the mountaintop. It’s what helps shape and mold them into an actual contender. They know how to react in tough situations, power through them, and bounce back.

While it may seem like the Mountaineers are sliding a little bit down the stretch, you have to keep the big picture in mind, and that’s winning the Big 12 championship. It doesn’t matter how you get it done – pretty, ugly, somewhere in between – earning that crown would mean a ton to this program as it would mark their first-ever outright Big 12 title.

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How can it happen?

Well, it’s simple. Win one game this weekend, and the Big 12 title will reside in Morgantown. They don’t need help from around the league whatsoever. They control their own destiny.

That being said, they could get swept by Kansas and still win the title. Arizona State is the only team mathematically that can chase down WVU. They have to win all three games against Oklahoma State AND have the Mountaineers lose all three to Kansas. If Arizona State loses one game or WVU wins one game, that’s all she wrote.

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Dallas, TX

Heika’s Take: Stars take advantage of home ice, dominate in Game 3 win | Dallas Stars

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Heika’s Take: Stars take advantage of home ice, dominate in Game 3 win | Dallas Stars


“I thought we had a lot more guys look a lot more dangerous tonight, up and down the lineup,” DeBoer said. “You know, that’s a credit to our group. We looked at last game, we made some adjustments, and our whole group was more dangerous. We got some great contributions from some unsung heroes. Our penalty kill, I thought Sam Steel was outstanding tonight, Colin] [Blackwell had a couple of blocked shots. A lot of work by guys that don’t get noticed a lot.”



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