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Chipotle is 're-emphasizing generous portions' after social-media complaints

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Chipotle is 're-emphasizing generous portions' after social-media complaints


A customer pays for their food at a Chipotle Mexican Grill restaurant in Austin, Texas. Chipotle says its portion sizes have not shrunk, despite complaints shared on social media.

Brandon Bell/Getty Images/Getty Images North America


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Brandon Bell/Getty Images/Getty Images North America

No, Chipotle’s servings have not shrunk as TikTokkers have suggested. But yes, Chipotle is reminding its workers to give customers big scoops.

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That’s how the chain’s CEO began his address to shareholders on Wednesday, referring to “portion concerns” from a recent swirl of videos and Reddit posts that allege that Chipotle workers are skimping on fillings for its normally hefty burritos and bowls.

“There was never a directive to provide less to our customers,” Chipotle CEO Brian Niccol told investors in prepared remarks. “With that said, getting the feedback caused us to relook at our execution across our entire system with the intention to always serve our guests delicious, fresh custom burritos and bowls with generous portions.”

Chipotle has assessed its 3,500 restaurants to focus on those where consumer services delivered “outlier portion scores,” Niccol said. The company is bringing more “training and coaching” to those locations to make sure its bowls and burritos are consistently correct in size.

“We have also leaned in and re-emphasized generous portions across all of our restaurants, as it is a core brand equity of Chipotle,” he said. “It always has been, and it always will be.”

This comes a month after the CEO drew side-eyes for his earlier attempt to address the smaller-portion accusations, in which he denied the idea but also suggested that people could get “a little more rice or … a little more pico” with a slight nod and a knowing look at the worker fixing the meal.

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Overall, the company on Wednesday reported an 11% increase in sales during the latest quarter, with higher profits attributed to stores running faster and more efficiently plus the popularity of its limited-time chicken al pastor.

The chain had raised prices in recent years, and executives on Wednesday said they have “no plans” for further hikes this year.





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Austin, TX

Democrats go statewide in Texas House races

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Democrats go statewide in Texas House races


AUSTIN — For the first time in modern Texas politics, Democrats will field candidates in every one of the state’s 150 House districts.

It’s a milestone party leaders hope will boost turnout, money and organization up and down the ballot, even as Gov. Greg Abbott enters the cycle with a well-tested ground game of his own.

Democratic leaders say the move is less about flipping deeply red districts and more about expanding the electorate and forcing Republicans to defend territory they have long taken for granted.

Houston Rep. Christina Morales, the new chief of the Texas House Democratic Campaign Committee, said a full slate of candidates creates infrastructure that can benefit statewide races, regardless of the odds in individual districts.

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Campaigns that once existed only on paper now bring door-knocking, phone banking and voter registration efforts, she said.

Morales also is coordinating with national Democrats, trying to harness energy from Texas’ high-profile Senate race, marked by a bitter GOP feud.

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In that primary, incumbent Sen. John Cornyn faces Texas Attorney General Ken Paxton and U.S. Rep. Wesley Hunt of Houston.

The Democratic Senate contest, featuring state Rep. James Talarico of Austin and U.S. Rep. Jasmine Crockett of Dallas, has drawn wide voter interest and donor support.

But attention and money only go so far.

Abbott enters the cycle with a major advantage: a mature, statewide voter-mobilization network built over decades of Republican control.

“Abbott has made it his own,” said longtime GOP strategist Thomas Graham, citing sustained relationship-building at the precinct level and focus on local concerns. “Democrats are still rebuilding a statewide party. The ground game heavily favors the governor.”

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Austin, TX

Environmental experts say Texas data centers come with uncertainty

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Environmental experts say Texas data centers come with uncertainty


The main switchyard at a Midlothian power plant. The federal government is sending Texas more than $60 million to strengthen the state’s power grid. Credit: Shelby Tauber for The Texas Tribune

Texas is home to approximately 400 data centers — some currently operational, others still under construction and a number that are still in the planning stages. Experts say the boom comes with a lot of uncertainty.

Texas data center power demand

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What they’re saying:

“Data centers are a relatively large power demand in a small area, something like, you know, 100 or 200 megawatts of power. That’s more than a small city or a small town would be consuming itself,” said Carey King, a research scientist with the Energy Institute at the University of Texas at Austin.

Over the past year, the Electric Reliability Council of Texas has received more than 200 gigawatts worth of large load interconnection requests, approximately 73% of which are from data centers. That has led to questions about whether the state’s grid is up to the task of supplying power to the facilities.

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“Many of us who suffered through winter storm Uri still have PTSD over, you know, fears that the grid won’t be able to meet demand,” said Luke Metzger, the executive director of Environment Texas, a local nonprofit working to safeguard the state’s natural environment.

Question of infrastructure

That’s not the only question. King points out that there is also a question of whether all the proposed data centers will actually be built. He says if they don’t end up materializing, it could spell trouble for anyone making investment decisions based on the projections. And if infrastructure is built to accommodate the needs of projects that never come to fruition, those costs could be passed off to consumers in the form of higher rates.

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Experts say these speculative data center projects have led to uncertainty around how much power will actually be needed to meet the demands of the state’s data centers.

Senate Bill 6, which was signed into law last June, outlined new requirements for data center projects, including stipulating that data centers put up more capital up front for things like transmission studies and interconnection fees. The bill is, in part, intended to reduce some of that uncertainty around speculative power loads.

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Potential environmental impact

But concerns still remain around the potential environmental impact of the state’s data centers.

“There are an estimated 130 new gas-powered power plants that have been proposed for Texas, in part to meet this demand for data centers, and if they’re all built, that’s going to have as much climate pollution as 27 million cars,” said Metzger.

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Above all, Metzger says the biggest uncertainty is water, as there is no central entity in the state that collects and compiles information on those needs.

On average, a single data center consumes millions of gallons of water annually, according to researchers with the University of Michigan. Metzger says that’s of particular concern here in Texas, where water supply is already being pushed to its limits.

“Texas is a very drought-prone state, and already, you know, you know, according to the Water Development Board, you know, we don’t have enough supply to meet demand,” said Metzger. “There is no way to make more water. And so, I think ultimately, you know that that could be the greatest concern for the state.”

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Over the past year, residents across Central Texas have spoken out about data centers in places like Round Rock and Taylor, citing additional concerns including falling property values, noise, and health impacts.

What’s next:

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Moving forward, experts recommend that local leaders undergo long-range planning to determine whether they’re able to allocate limited resources to data centers in the long run prior to approving these projects.

The Source: Information in this article comes from FOX 7 interviews with experts. 

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Austin, TX

Silver Alert issued for missing 73-year-old man in Austin

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Silver Alert issued for missing 73-year-old man in Austin


The Texas Department of Public Safety has issued a Silver Alert for an elderly man who has been missing since Friday afternoon in Austin.

The Austin Police Department is looking for Charles Evans, a 73-year-old man diagnosed with a cognitive impairment. Evans was last seen at 5:37 p.m. on Jan. 9 in Austin.

Silver Alert issued for missing 73-year-old man in Austin

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Police describe him as a 6’3″ tall white male, weighing 225 pounds, has gray hair, hazel eyes, and who uses a walker.

Law enforcement officials believe his disappearance poses a credible threat to his health and safety.

Anyone with information regarding his whereabouts is urged to contact the Austin Police Department at 512-974-5000.



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