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Augusta, GA

Verizon users hit with data, voice and text problems in CSRA

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Verizon users hit with data, voice and text problems in CSRA


AUGUSTA, Ga. (WRDW/WAGT) – Verizon is having problems with data, voice and text service in the CSRA.

The company posted a notice about the problem on its website Tuesday afternoon.

“Data, voice, and text are limited in Augusta, GA,” the company said. “There is a known issue in this area and we are working on a solution.”

Viewers told News 12 the problem wasn’t just in Augusta; they saw problems as far away as Aiken.

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It further stated that most issues like these are resolved within 12 hours, and most 5G issues are resolved within 48 hours.

Verizon also offered a link to check network status and to learn how to use Wi-Fi calling.

Some people said they got an “SOS” notice on their phones.



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Augusta, GA

1 man injured in 4th of July shooting at Augusta Mall

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1 man injured in 4th of July shooting at Augusta Mall


AUGUSTA, Ga. (WRDW/WAGT) – The Richmond County Sheriff’s Office says deputies responded to the scene of shots fired with one person down at the Augusta Mall.

Dispatch says the first call came in at 3:38 p.m. to 3450 Wrightsboro Road on the Fourth of July.

Upon arrival, deputies located one male who had been shot at least once.

The man was transported to a local hospital with non-life-threatening injuries, according to officials.

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News 12 started receiving calls about the incident around 3:45 p.m.

Central EMS and the Augusta Fire Department also responded to the scene.

Around 4:10 p.m., several people were seen leaving the mall. Deputies were seen getting brown evidence bags out of their patrol cars.

A store manager tells us that several of her employees heard the gunshots. She said she has a plan in place for when incidents like this happen.

She says her store is losing employees over these situations that seem to happen more frequently at the mall.

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Officials did not release any information regarding possible suspects.

This is the second shooting call in recent months. In April, deputies responded around 1:44 p.m. in reference to shots fired.

Team coverage by News 12 staff members including Lois White, Destiny Bernash, William Rioux, Brionna Law, Julius Evans, Gary Pikula, Richard Rogers and Sarah Lusk.



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Augusta, GA

16 apartment units burned in fire on Stevens Creek Road

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16 apartment units burned in fire on Stevens Creek Road


AUGUSTA, Ga. (WRDW/WAGT) – Crews battled a fire at an apartment complex on Stevens Creek Road early Thursday morning, according to authorities.

Authorities say at 10:55 p.m. crews responded to the 900 block of Stevens Creek Road at the 3300 building of the Nine Two Six West apartment complex.

A caller reported hearing fireworks for over two hours before noticing a fire in the apartment building, authorities say.

The caller immediately began knocking on doors, informing residents of the fire and urging them to evacuate, according to authorities.

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On arrival, firefighters notified dispatch that the incident required a full response. The fire was brought under control and quickly extinguished, officials say.

According to authorities, a total of 16 units burned. One minor injury was reported by a young lady who escaped from her balcony.

Residents were put in contact with the Red Cross, officials say.

Crews cleared the scene around 4 a.m.

We were on the scene at 10 a.m., where you could still hear the fire alarms going off inside some of the units.

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Water was still draining from the units as well at the time.

The cause of this fire is under investigation.



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Augusta, GA

Another vehicle charging station added in downtown Augusta

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Another vehicle charging station added in downtown Augusta


AUGUSTA, Ga. (WRDW/WAGT) – The city of Augusta has teamed up with Georgia Power to add an electrical vehicle charging station in downtown Augusta.

The new chargers are at the Augusta Utilities Department, 452 Walker St.

They are the city’s third installment of EV chargers.

Others were installed at Diamond Lakes Regional Park in collaboration with Jefferson Energy Cooperative and at the Augusta-Richmond County Municipal Building in partnership with Georgia Power.

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The cost to use the new chargers is $2 per hour plus 14 cents per kilowatt hour.



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