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Augusta flight cancellations mount as ice storm approaches

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Augusta flight cancellations mount as ice storm approaches


AUGUSTA, Ga. (WRDW/WAGT) – Airlines are delaying and canceling flights as a massive ice storm closes in on Georgia this weekend.

The airline snags are affecting not only Augusta Regional Airport but also Hartsfield-Jackson Atlanta International Airport, the world’s busiest, and one that most local fliers pass through.

In Augusta

While the cancellations at Augusta Regional Airport weren’t in the hundreds like Atlanta, they’re substantial.

CANCELED ARRIVALS

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  • American Flight 3462 from Dallas-Fort Worth (scheduled for 3:57 p.m. Saturday)
  • American Flight 5896 from Charlotte (scheduled for 6:44 p.m. Saturday)
  • Delta Flight 5477 from Atlanta (scheduled for 11:38 p.m. Saturday)
  • American Flight 5848 from Charlotte (scheduled for 11:48 p.m. Saturday)

CANCELED DEPARTURES

  • Delta Flight 5504 to Atlanta (scheduled for 5:12 p.m. Saturday)
  • American Flight 5898 to Charlotte (scheduled for 7:09 p.m. Saturday)
  • Delta Flight 5514 to Atlanta (scheduled for 5:45 a.m. Sunday)
  • American Flight 5042 to Washington, D.C. (scheduled for 6 a.m. Sunday)
  • Delta Flight 365 to Atlanta (scheduled for 6:50 a.m. Sunday)
  • American Flight 3668 to Dallas-Fort Worth (scheduled for 7:08 a.m. Sunday)
  • American Flight 5847 to Charlotte (scheduled for 8:08 a.m. Sunday)

In Atlanta

The world’s busiest airport has been even busier behind the scenes as crews prepare for the winter weather heading into Georgia on Saturday night.

The storm has already affected flights nationwide. According to FlightAware, more than 4,200 flights have been cancelled nationwide on Saturday. On Sunday, that number hits 9,000 — including more than 1,000 into and out of the Hartsfield-Jackson Atlanta International Airport.

Hartsfield-Jackson Atlanta International Airport brined the runways as an ice storm approached. (WANF)

Some passengers have already made arrangements to switch their flights to get ahead of the storm.

Mark Nevle said his daughter and about 30 other students from Blessed Kennedy Catholic High School are on their way back from March for Life in Washington, D.C.

“They were originally supposed to come back tomorrow, but the school had the foresight and good planning to change all the flights and get them back here today,” he said. “We were laughing, we were looking at the weather map, and you can see their flight coming in right next to the big storm that’s moving in.”

He said he’s glad to see their school being proactive, especially after the storm Atlanta saw back in 2014.

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“I think when we were all here for ‘Snow-Palooza’ X number of years ago, I think everybody is a little more proactive now in what they do,” he said. “You put everything in God’s hands that everything is gonna work out fine. Get these kids home safe and sound.”

Delta offers flexibility

Atlanta-based Delta Air Lines, Augusta’s primary carrier, said winter storm waivers remain in effect through Monday. These provide flexibility for customers to adjust their travel plans at no additional cost in the Delta app or at Delta.com.

Delta works to give customers as much notice as possible about changes to their flights and is taking proactive actions to minimize disruption and aid in recovery efforts:

  • Enacting flight cancelations well in advance of scheduled departures to allow customers more time and flexibility while away from airports.  
  • Adjusting staffing levels with additional reserve pilots and flight attendants, as well as relocating experts from cold weather hubs to support deicing and baggage teams at several Southern airports. 
  • Placing aircraft out of frozen precipitation, where possible, to aid in faster recovery efforts. Once conditions improve, aircraft will be repositioned to resume scheduled flying. 

MORE FROM NEWS 12

CSRA winter weather: A survival guide

  1. Protecting your pets during extremely cold weather
  2. What can renters do if pipes burst due to winter weather?
  3. Don’t get burned by cold-weather home repair scams
  4. Local fire crews warn of heating hazards in cold weather
  5. How to spot warning signs of frostbite, hypothermia
  6. Protecting your most precious plants from winter’s wrath
  7. Stay inside if you can during cold snap, experts say
  8. Winter weather myths debunked to keep you safe
  9. If your pipes freeze or break, follow this advice from experts
  10. How to get help with your heating bill in the CSRA
  11. What to know if you’ll be driving in subfreezing weather
  12. How to protect your heating system during freezing temperatures
  13. How to stay warm on a budget and beat the cold weather
  14. Trouble from burst pipes can linger well beyond a freeze
  15. Keep your pipes from bursting in freezing weather
  16. How to prepare your home for major freeze

Customers have options if their flight is significantly delayed or canceled.

Delta automatically rebooks customers to the next best itinerary, and customers can make further changes via the Delta app and Delta.com.

Additional guidance includes:

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  • Customers who experience a cancellation and are not automatically rebooked should promptly contact Delta either at the airport or by reaching out to our Reservations team by phone or the Message Us option on the app, to identify alternative flight options. 
  • Customers traveling on a U.S. domestic itinerary who experience a flight delay of three hours or more and choose not to fly — either on the original delayed flight or on a rebooked itinerary — are entitled to receive a full refund for the unflown portion of their ticket (including any ancillary fees paid or checked baggage charges). The same refund eligibility applies if a customer experiences a flight delay of six hours or more on an international itinerary and chooses not to fly.  
  • If a flight is canceled and the customer chooses not to fly on their rebooked itinerary, Delta will initiate a full, automatic refund back to the original form of payment of the unflown portion of the ticket, following a 24-hour waiting period. 
  • Per Department of Transportation automatic refund requirements, Delta will initiate an automatic ticket refund of the unflown portion of the ticket if we are unable to rebook the trip and have not heard from the customer to arrange an alternative flight. 

More information can be found on the refund and reimbursement section of Delta.com .



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Augusta, GA

Augusta 911 call center earns statewide honor

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Augusta 911 call center earns statewide honor


AUGUSTA, Ga. (WRDW/WAGT) – The Augusta 911 center has been named 2025 Communications Center of the Year at the Georgia Emergency Communications Conference in Athens.

The award recognizes excellence in public safety communications, innovation, leadership and service.

The award recognizes a center that demonstrates strong performance in emergency response coordination, training, technology and community engagement.

The Augusta center was selected among agencies statewide for its consistent service, professional standards and coordination with public safety partners.

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“This recognition reflects the work our team does every single day,” said Daniel R. Dunlap, 911 director. “Our communications officers are the first point of contact during some of the most difficult moments in a person’s life. They provide reassurance, direction and critical coordination until help arrives. I am incredibly proud of the dedication and strength they show.”



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Augusta, GA

Popn’ Off Gourmet Popcorn opens on Broad Street in Augusta

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Popn’ Off Gourmet Popcorn opens on Broad Street in Augusta


AUGUSTA, Ga. (WRDW/WAGT) – A new gourmet popcorn shop has opened on Broad Street, bringing a Chicago-style twist to downtown Augusta.

Popn’ Off Gourmet Popcorn and Nuts, located at 716 Broad Street next to the Miller Theater, opened late last year. Owner Sheila Jones moved to Augusta from Chicago, where she said gourmet popcorn has a strong following.

“I’m from Chicago where gourmet popcorn is kind of a big deal,” Jones said.

Specialty flavors made in house

The shop offers specialty flavors including caramel, strawberry drizzle, peppermint, Oreo, green apple, and peanut butter — all made in house. Jones said the experience starts before customers even reach the counter.

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“The smell is part of the experience. Green apple, strawberry, strawberry drizzle with chocolate. We have a new peanut butter flavor I just did,” Jones said.

A business built for family

Jones said her move to Augusta and her decision to open the business were driven by her son, who is on the autism spectrum. She said she believed he would be more comfortable in Augusta and wanted to build something that would benefit him long-term.

“I wanted him to have something when he gets older. He has a job already if he wants one. He already has a business,” Jones said.

Jones said starting the business has been harder than she expected. She handles most operations herself, with some help from family. She said the purpose behind the shop keeps her motivated.

“Coming into this every day is fulfilling because I built it. I’m building it and I just wanna see how high we’ll go,” Jones said.

Popn’ Off Gourmet Popcorn and Nuts is open Tuesday through Saturday from 11 a.m. to 7 p.m. The shop is also holding a pop-up Saturday at noon on Gordon Highway.

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Here’s a link to their Facebook page: www.facebook.com/profile.php?id=61584084467886#



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Augusta, GA

Deputy fired over on-duty sex with co-worker’s wife, documents show

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Deputy fired over on-duty sex with co-worker’s wife, documents show


AUGUSTA, Ga. (WRDW/WAGT) – A deputy was fired for having sex with another deputy’s wife while on duty, according to personnel documents from the Richmond County Sheriff’s Office.

And it’s not the first time his love life has raised questions − he left a job in Aiken County after a similar problem.

Sgt. Christopher Chavous was dismissed after the matter was reported by the deputy whose wife was allegedly having the relations with now-fired deputy, according to the documents.

Chavous admitted it when confronted by an investigator on Feb. 16, according to the documents.

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He said he first slept with her before Christmas and had continued doing so at least one or two times a week, according to the documents.

He also admitted that he’d done so at least once while on duty, according to the documents.

The husband said he’d suspected for some time that his wife had been sleeping with another deputy, but he initially didn’t know who it was.

Eventually, the husband tracked his wife on his phone to an apartment he knew belonged to Chavous, according to the documents.

Additionally, the husband showed Sgt. Walter McNeil, who was investigating the allegations, a video he’d obtained that showed his wife standing in the doorway of the apartment while kissing Chavous.

The husband also provided additional images of his wife’s car at the complex, as well as Chavous’ unmarked patrol car there.

The husband “advised that he doesn’t feel comfortable with the fact that Sgt. Chavous is in a peer support role with the agency, and he sleeps around with other Deputies wives,” McNeil wrote.

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When confronted by internal affairs, Chavous admitted he’d been sleeping with the other deputy’s wife for about a month and a half, according to the documents. Chavous said he was going through a divorce of his own, according to the documents.

“It is imperative for all employees of this agency to always demonstrate sound judgment, both on and off duty,” McNeil wrote in the report. “Additionally, staff members must conduct themselves in a manner that upholds the integrity and reputation of the Sheriff’s Office. The actions of Sgt. Chavous fell short of these established standards.”

The personnel documents state the final disposition for Chavous, who also runs the Support 1 charity: “Termination.”

In response to the action, Chavous told News 12:

“I will have to refer to this to my counsel. I am appealing the decision.”

He faces certain investigation by the state.

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Anytime a law enforcement officer is fired in the state, it automatically triggers an investigation by the Georgia Peace Officer Standards and Training Council.

Here’s a look at his POST records so far:

News 12 learned that before he came to Richmond County, Chavous retired from the Aiken County Sheriff’s Office in 2023 after a complaint of an inappropriate relationship with a confidential informant.

These sex scandals seem to be a recurring problem for law enforcement agencies across the CSRA:

  • In January, we reported that Aiken County Sheriff Marty Sawyer took action to demote two employees for allegedly engaging in an inappropriate sexual relationship while on duty, according to officials.
  • In December, we reported that deputy Diana Santiago was arrested after admitting to an “intimate relationship” with a member of a gang and using Richmond County Sheriff’s Office databases to look up information for that member while on duty.
  • In 2023, we reported that an open microphone in a patrol car revealed that two supervisors had sex during working hours. They were demoted.
  • Two other Richmond County deputies were fired after their relationship was uncovered. They were fired not for the relationship but for lying about it.
  • In 2023, we reported that a deputy had sex with a woman who’d called 911. He was put on probation for one year.
  • In addition, Burke County Sheriff Alfonzo Williams has been involved in a lawsuit by a former employee who alleges he was involved in sexual harassment.



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