Rhode Island
Audit faults MBTA for CharlieCard misuse by transit ambassadors • Rhode Island Current
BOSTON — The MBTA knew as early as 2019 that some of its transit ambassadors were using agency-issued CharlieCards for personal use, but the transit authority has failed to address the problem, according to a new state audit.
The ambassadors, who work for a private contractor that operates under the name Block By Block, help passengers buy tickets and navigate stations and also serve as the T’s eyes and ears monitoring safety hazards and maintenance needs inside the subway system.
“The MBTA should hold Block By Block accountable for inappropriate use of these cards,” said the report from Auditor Diana DiZoglio’s office.
The report also found that the T could not verify that ambassadors were fully trained before assuming their posts and that spot checks of station infrastructure (elevators, escalators, and other equipment) were not being conducted at agreed-upon twice-per-hour intervals.
The audit — covering the two-year period from January 1, 2021, to December 31, 2022 – was released on Sunday, which is unusual. A spokesman for the auditor’s office said the audit was released over the weekend to reduce overlap with another audit or audits scheduled to be released this week.
According to the audit, the problem of ambassadors abusing T passes first surfaced in April 2019, when the MBTA decided to replace CharlieCards assigned to specific stations with passes assigned to individual transit ambassadors.
In a communication at the time to transit ambassadors and Block By Block, the T said the change was needed because there had been a significant increase in what it called “courtesy taps” with the CharlieCards and not all taps were being reported. The communication also reiterated that the CharlieCards were to be used for work only and their use would be closely monitored.
Three months later, the MBTA shifted gears and went back to the system of assigning cards to stations and not individuals, in part because high turnover of transit ambassadors made it difficult to track card usage.
Nevertheless, the audit said, the three-month experiment “revealed signs of misuse of the courtesy taps (e.g., BBB employees letting people in for free and cards being used at locations not covered by those employees).”
At the end of the two-year audit period on December 31, 2022, the problem had not gone away. The audit said the station-based cards were used for more than 2.5 million taps over the two years, but only 669,547, or 27 percent, were reported by transit ambassadors along with specific reasons for the taps.
“Failure to properly record courtesy taps, at a rate of $2.40 per transaction, increases the risk for significant lost revenue,” the audit said. “Our analysis also identified 83,990 instances where these fare access cards were used at different MBTA locations than the ones where the cards were assigned. In 445 of these instances, the fare access cards were used on an MBTA bus, indicating a high probability that the card was used for personal use.”
Transit ambassadors reported that they used their passes to let riders into the subway system in many instances because of problems with passenger gates, faulty fare passes, and mixups involving riders unfamiliar with the system.
But the cards were also used to let in members of the military (48,038 taps), customers experiencing homelessness (75,532 taps), customers who didn’t have enough money for the fare (92,492 taps), and for station checks (113,295).
The audit included a response from the MBTA, which disputed the suggestion that ambassadors were tapping in customers and costing the T significant fare revenue.. The T said many of the taps not reported by ambassadors were related to infrastructure checks, mostly for elevator inspections. The agency also said the CharlieCards are secured in station booths and instances where passes are being used “at an abnormally high rate” are investigated by the T’s fraud department.
The audit, however, said the T’s deputy director of fraud detection and analytics revealed that his team does not monitor courtesy taps. The audit also said on-site monitoring of ambassadors indicated the passes are not confined to a station booth but typically carried by the ambassadors themselves.
The audit urged the T to set a specific threshold for courtesy taps that, if exceeded, would trigger an investigation.
“It is also important to investigate instances that exceed the established threshold or when station-assigned fare access cards are used at locations other than where they are assigned,” the audit said. “For example, as part of our data analysis, we noted that on December 31, 2022, one station-assigned fare access card was used 40 times at the Orient Heights station when it was assigned to the Wood Island station. The use of this pass 40 times in one day in a station where it was not assigned—and certainly not secured in the station booth—and the MBTA’s response to this issue indicates a lack of monitoring and control and a lack of awareness by MBTA management about how its operations are being conducted.”
This article first appeared on CommonWealth Beacon and is republished here under a Creative Commons license.
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Rhode Island
Rhode Island to phase out sale of rat poisons under new law
(WJAR) — Rhode Island will begin phasing out the sale of certain rat poisons after Gov. Dan McKee signed new legislation into law Thursday, making the Ocean State the second in the nation to adopt restrictions on the products.
The law targets first- and second-generation anticoagulant rodenticides, commonly used to control rats and mice.
Supporters say the poisons are harming wildlife, while critics argue they are among the most effective tools available to manage rodent populations.
Under the law, the sale of first-generation anticoagulant rodenticides will be prohibited beginning March 1, 2027.
Restrictions on second-generation anticoagulant rodenticides will take effect Jan. 1, 2028. A statewide prohibition on both types is scheduled to take effect Jan. 1, 2029.
Licensed commercial applicators and certain public health, agricultural and municipal uses are exempt from the restrictions.
Supporters said birds of prey such as hawks, owls and eagles are particularly vulnerable because they consume poisoned rodents. (WJAR file photo)
The legislation was backed by the Audubon Society of Rhode Island, which says the poisons can move through the food chain and kill predators that feed on rodents.
“Across the country, and again, with Rhode Island making this move, the second only to California, we’ve seen just too many cases of off-species targets either being sickened or worse with these rodenticides,” said Maxwell McFarland, director of advocacy for the Audubon Society of Rhode Island.
McFarland said birds of prey such as hawks, owls and eagles are particularly vulnerable because they consume poisoned rodents.
“What we’re seeing is these are accumulating in the natural predators meant to manage these rodent populations,” McFarland said. “So primarily our hawks, owls and eagles.”
According to McFarland, wildlife rehabilitators in Rhode Island have documented widespread exposure to the poisons among injured birds brought into their care.
“They’ve had hundreds of raptors admitted into their care over the past couple of years, and every single one has shown signs of anticoagulant rodenticide poisoning,” he said.
Supporters of the law say reducing the use of rodenticides will encourage communities to adopt alternative pest-control methods, including improved sanitation, securing trash and sealing buildings to prevent rodent access.
The law also creates a voluntary municipal Integrated Pest Management pilot program aimed at helping communities transition away from anticoagulant rodenticides.
Not everyone supports the change.
Tony DeJesus, former vice president of Big Blue Bug Solutions, said the restrictions will make it more difficult for homeowners and businesses to control rats and mice. (WJAR)
Tony DeJesus, former vice president of Big Blue Bug Solutions, said the restrictions will make it more difficult for homeowners and businesses to control rats and mice.
“It’s gonna have a major impact on our business. And not only that, but on the homeowners,” DeJesus said.
DeJesus said over-the-counter rodent control products commonly used by homeowners will no longer be available once the law takes effect.
“Homeowners will not be able to go out anymore and buy things like Decon and some of the other over-the-counter baits once this goes into effect,” he said.
He also expressed concern about the impact on restaurants and public health.
“The main thing is that when we start talking about how this is gonna affect it, rats carry disease,” DeJesus said. “Food poisoning is associated with both rats and mice in restaurants and things.”
DeJesus pointed to California, which enacted similar restrictions, as a cautionary example.
“The proof in the pudding is the state of California that did the same thing three years ago,” he said. “And now Los Angeles has been voted the rattiest city in the United States.”
McFarland said the legislation provides communities and pest-control companies with time to adapt before the restrictions fully take effect.
“We believe that it’s a fair timeline where communities, municipalities and pest management companies can learn, unlearn rather, the status quo of how they’re applying these rodenticides,” he said.
The Audubon Society said Rhode Island’s law follows similar action taken in California and comes as other New England states consider comparable legislation.
State officials say the first restrictions under the new law will take effect in March 2027.
Rhode Island
Send-off ceremony held for Special Olympics Rhode Island athletes heading to USA Games
WARWICK, R.I. (WJAR) — The local community hosted a send-off celebration for Special Olympics Rhode Island athletes on Friday.
Twenty-four athletes, along with partners, coaches, and medical personnel, are traveling to Minneapolis for the 2026 Special Olympics USA Games.
The local community hosted a send-off celebration for Special Olympics Rhode Island athletes on Friday. (WJAR)
Textron hosted the team in a private jet for travel to the games, officials said.
“The USA Games represent months of dedication, hard work, and perseverance for our athletes,” President and CEO of Special Olympics Rhode Island Ed Pacheco said. “Our athletes, Unified partners, and coaches carry with them the hopes and aspirations of achieving gold while representing the very fabric of our great state. This journey would not be possible without Textron, and we are incredibly grateful for their support in creating a once-in-a-lifetime experience for Team Rhode Island as they travel to compete on the national stage.”
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Officials said the 2026 Special Olympics USA Games will be held from Saturday through next Friday.
Rhode Island
Rhode Island Pride turns 50 this weekend: ‘Queer joy is resistance’ – The Boston Globe
“They were truly the unrelenting voices of their time, and made sure that this was something that happened because they knew it was important,” Jess Motyl-Szary, director of Rhode Island Pride, said in an interview on Thursday.
The 1976 pride march came after local Bicentennial Committee organizers “refused meeting space for the group of community members hosting the Congress of People with Gay Concerns,” according to research by Matthew Lawrence and published on the Providence Public Library’s website.
“Calling themselves Toward a Gayer Bicentennial Committee, the group sued the official Bicentennial Committee and won the right to assemble at the Old State House, where about 30 people met in June 1976 to discuss civil rights concerns,” according to Lawrence.
But the contingent also had to fight to join the Bicentennial Parade after they were initially denied the right to do so by officials who pointed to the state’s anti-sodomy law at the time, according to Motyl-Szary.
The 76ers “knew that being a part of an existing parade meant there was a little bit of safety there, because it was an existing infrastructure,” Motyl-Szary said.
“But it also meant that there was a much higher visibility for them to be able to be out there, be proud, and show other people who might not have been out that there is a safe space for them,” Motyl-Szary said.
With the assistance of the American Civil Liberties Union, they won the right to march, she said.
“It wasn’t safe to be out in the ’70s,” Motyl-Szary said. “Incredibly great people marched. Some had to march with paper bags on their heads because there were no legal protections to protect their jobs, their home, their families, but [it was] still incredibly brave to go out there, create visibility, and create this organization.
“Being here 50 years later, and being a part of their legacy has been so incredible,” she said.
A lot has changed for LGBTQIA+ Rhode Islanders in the decades since, Motyl-Szary said.
“But the closeness of it still feels relevant because we’re seeing these continued attacks in our community, and a very real resurgence of attacks on the LGBTQIA+ community, especially our trans brothers, sisters, and siblings,” Motyl-Szary said.

Since returning to office last year, the Trump Administration has taken aim at transgender rights across the country, especially after President Donald Trump signed an executive order recognizing two sexes, male and female. Among other actions, Trump has often sought to tie adherence to the order with federal funding requirements, and the administration has also attempted to gather private medical records from hospitals that provided gender-affirming care to transgender children and teens.
Reflecting on what pride means to her right now, Motyl-Szary said pride festivities are new to at least somebody every year.
“Someone is coming and getting to feel this embrace, this huge hug of their community for the first time every year,” she said. “And in a time like this, when our community is being told that we are hated by the rest of our community, by the rest of our country, when we are told we should hate ourselves, coming out and celebrating ourselves, loving ourselves, loving each other is so incredibly important. Our community creates the space that we need.”
Motyl-Szary said she also believes that “queer joy is resistance.”
“There is a real need for us to have a space and a celebration of who we are and to remind ourselves that we are worthy of love and that we are worthy of being a part of a community that gathers, celebrates, and fights for ourselves and our rights,” she said.
Rhode Island Pride kicks off on Friday night with the “Golden Anniversary Eve” party from 6 to 8 p.m. at the 195 District Park in Providence, Motyl-Szary said.
Festivities continue at the park on Saturday with yoga at 10 a.m. and PrideFest entertainment beginning at 11 a.m., alongside approximately 260 vendors, she said. A rally at 2 p.m. will focus on “what’s happening, get people motivated to be involved in [the] community to speak up and be an activist in whatever way is right for their path of activism,” Motyl-Szary said.
The Illuminated Night Parade steps off at 7:30 p.m. at Washington and Empire streets before moving through downtown Providence, according to organizers.
Christopher Gavin can be reached at christopher.gavin@globe.com.
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