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Connecticut car dealerships hit by cyberattack

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Connecticut car dealerships hit by cyberattack


MILFORD, Conn. (WTNH) — For the seventh consecutive day, car dealerships, parts suppliers and repair shops are dealing with a nationwide outage of a widely used software that was caused by a cyberattack.

CDK, a software used by 15,000 retail dealerships nationwide, experienced back-to-back cyberattacks last week. It caused the company to shut down all of its systems as an abundance of caution, but the issue has still not been resolved.

For dealerships like Napoli Nissan in Milford, the last seven days have been a time warp. 

“We’re going 65-70 years back in time,” said Brendan Camilleri, the general sales manager. “Everything is all hand-written. Invoices are hand-written…everything from service to sales.”

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Camilleri said the software is used for everything from purchasing to repairs. He added while business continues while the system down, the work is piling up.

“Over the last several years, we’ve automated everything to make a buyer’s experience much more smoother, and without having software to back us up makes it incredibly difficult,” he said, adding it has also caused delays for customers purchasing cars. 

Service shops like Turnpike Motors in Newington said it is also affected by the cyberattack, which is causing delays in getting parts from its suppliers.

“If we call up and ask them if there’s a part they may have showed it in the inventory at one point, and they have to get out of the chair and go to the shelf to see if they actually have it,” Doug Fernandez, who owns Turnpike Motors, said. “All their inventory is frozen. They can’t keep count of it. They don’t know if they have one or 10 of anything right now.”

Fernandez and Camilleri both said they’ve received no indication as to when the software could be back online, but added the implications could have a ripple effect for months.  

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“It’s just messy,” Fernandez said. “The worst part about it is there’s a financial hit because you’re going to have to quote stuff out to deliver things and you’re going to have the wrong information and as the businesses we’re going to have to pay for those differences. And there’s just going to be a bunch of invoices and things that get lost.” 

CDK Global did not respond to News 8’s request for comment.



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Connecticut

Multiple cars involved in crash on I-84 in Hartford

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Multiple cars involved in crash on I-84 in Hartford


A multi-vehicle crash temporarily close Interstate 84 on Tuesday night.

The crash happened around 8:30 p.m. and involved four cars, according to the Hartford Fire Department.

Fire crews arrived at the scene and helped one of the drivers who was trapped. The driver was then taken to a local hospital for evaluation and treatment.

Four other people reported minor injuries but declined ambulance treatment at the scene, officials said.

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I-84 East was temporarily shut down as crews responded but has since reopened.

The Connecticut State Police is investigating the crash.



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Sleet, freezing rain leading to treacherous travel in parts of Connecticut

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Sleet, freezing rain leading to treacherous travel in parts of Connecticut


As the snow turns to sleet and freezing rain in parts of the state this afternoon, it is causing some treacherous travel on Connecticut roads.

The Connecticut Department of Transportation is reporting several crashes.

There are crashes on both sides of Interstate 691 in Meriden.

A tractor-trailer jackknifed on the eastbound side of I-691 between Exit 5 and 3, closing the left lane. On the westbound side, a single-vehicle crash closed the left lane.

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There is a two-vehicle crash on I-91 North in Middletown between Exits 20 and 21. The left and center lanes are closed.

A multi-vehicle crash has closed lanes of I-84 East in Waterbury between Exits 25 and 25A. There is a second crash on I-84 East in Southington near Exit 30.

In Cromwell, a two-vehicle crash closed the right lane of Route 9 North in Cromwell.

On Route 9 South, a crash closed a lane on the southbound side.

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The Great Westport Sandwich Contest kicks off with event at Old Mill Grocery

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The Great Westport Sandwich Contest kicks off with event at Old Mill Grocery


People in Westport have the chance to pick the best thing between sliced bread.

The Westport Weston Chamber of Commerce held a kick-off event at Old Mill Grocery on Monday for The Great Westport Sandwich Contest.

The contest runs throughout March with 21 restaurants, delis and markets competing in 10 categories to be crowned the best sandwich maker.

Residents can vote in the following categories: Best chicken, best steak, best vegetarian, best combo, best club, best NY deli, best pressed sandwich, best breakfast sandwich, best wrap, and best fish/seafood sandwich.

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After people sample sandwiches, they can vote for their favorites in each category on the chamber’s website. They will also be placed into a drawing to win a free sandwich from one of the 10 winners.

“Of course, the goal is to have people come to Westport and check out restaurants, our markets and our delis. This is a great promotion. I mean it is a competition, but mostly it’s to bring people to the restaurants. It also gives a great community activity because they are the ones who get to vote who makes the best one,” says Matthew Mandell, the chamber’s executive director.

Winners will be announced in April and receive a plaque.

The chamber has held similar contests to determine what establishment has the best pizza, burger, soup and salad.



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