Connect with us

Boston, MA

Return-to-office pushes can cause a ‘riot.’ These Boston-area companies are trying anyway.

Published

on

Return-to-office pushes can cause a ‘riot.’ These Boston-area companies are trying anyway.


The Boston Globe

Andrew Cleary, partner at Baystate Financial, spoke with Abigale Shields, director of financial planning, while in their Seaport office. ERIN CLARK/GLOBE STAFF

Dave Porter was ready to bring his people back into the office on Fridays. They’d been working Monday through Thursday at the Seaport headquarters of Baystate Financial for nearly three years, but the workplace just didn’t seem as lively and collaborative as it did when everyone came in five days a week.

When Porter broached the topic at a meeting in November, however, “the body language got really bad,” he said. People slumped in their chairs. One employee did a Google search and announced “nobody is back” five days a week. A new hire proclaimed, “I wouldn’t have taken this job if I’d known I had to come in on Fridays.”

Advertisement

Abigale Shields, the firm’s director of financial planning, was bombarded with messages from staffers after the meeting and conveyed their dismay to Porter. “I think I used the word ‘riot,’ ” she said.

Nearly four years after the pandemic upended the longstanding Monday-through-Friday commute for many white-collar workers, most employers have settled into a hybrid arrangement. Office occupancy has been about 50 percent for the past year in major metro areas studied by Kastle Systems, and only 4 percent of CEOs said bringing workers back full time is a priority, according to a new survey by The Conference Board.

“I think that’s a thing of the past,” said Harvard Business School professor Prithwiraj Choudhury, whose recent study identifies the “sweet spot” for hybrid work as two days a week in the office, on average, for optimum job satisfaction, work-life balance, and performance.

Still, a growing number of managers want butts in seats more often, citing the connections, collaborations, and innovations that in-person work can bring. State Street Corp., for instance, the Boston financial services firm, brought people back four days a week in November. Last year, 88 percent of employers nationwide said they expected workers to be in a certain number of days a week, up from 69 percent in 2022, according to a customer survey by Robin, the Boston workplace management software company.

But companies are proceeding with creativity, and caution — encouraging attendance instead of requiring it, in many cases, well aware that people have become very attached to working from home. Almost three-quarters of human resources professionals told researchers at the University of Chicago that getting workers back to the office has been an issue; a fifth described it as a “major problem.” David Solomon, chief executive of Goldman Sachs, one of several major companies back in the office full-time, admitted that getting people to come in on Fridays has been a challenge.

Advertisement

Indeed, about half of recent US job candidates at Copyright Clearance Center in Danvers, which has no in-office requirements, have told hiring managers they are looking for new jobs because of return-to-office mandates at their current employers.

Abigale Shields, director of financial planning at Bay State Financial, poses for a portrait at the company’s Seaport office. ERIN CLARK/GLOBE STAFF

But not all RTO mandates are created equal. Employees at MassMutual, the Springfield-based life insurance provider, started coming in at least three days a week in September but work off-site the weeks of Thanksgiving, Christmas, and July Fourth and can take an additional four remote weeks of their choosing.

At Baystate Financial, Porter listened to workers’ concerns about losing work-from-home Fridays, many revolving around their “brutal commute” into the Seaport. For Shields, who spends an hour each way to get there via ferry from Hingham, the best part of working from home on Fridays is having breakfast with her 3-year-old son. The thought of losing that left her feeling “deflated.”

So, last month, Porter announced a compromise. If the company hits its quarterly goals, which bonuses are already tied to, the roughly 300 people who work in the company’s 12 offices could work from home on Fridays for the next quarter. (The 600 financial advisers on staff have always had a flexible schedule). Employees are already paying closer attention to the firm’s performance, Porter said: “The whole company is going in the same direction now.”

But the threat of a riot still looms. “There’s going to be … another wave of anger if we don’t hit those goals,” Shields said.

Researchers at the Federal Reserve Bank of San Francisco who examined 43 industries found that remote work has not had an impact on productivity. Still, some employers are so determined to make sure people are in the office that they’re tracking attendance. Eighty percent of 800 employers surveyed by ResumeBuilder.com in December said they planned to monitor employees’ badge swipes or Wi-Fi logins or even use sensors under workers’ desks. Google is among those tracking badge swipes for its three-day-a-week in-office policy, according to CNBC, and plans to include office attendance in performance reviews.

Advertisement

Some workers are finding ways around these methods. Nearly 60 percent of hybrid workers surveyed by Owl Labs, the Boston video-conference provider, said they have “coffee badged,” meaning, went into the office for a few hours to show their face.

At some companies, in-office requirements are focused on new hires. The Boston staffing agency The Hollister Group expects all new employees to come in at least three days a week for the first few months. Chief executive Kip Hollister, who has been “slow dripping” people back into the office, recently started basing each person’s in-office attendance on their individual performance and allows employees who have been doing well remotely to come and go as they please.

“We want that as a carrot,” she said.

The new approach will be “a wake-up call but also a gift” for those who aren’t performing well, said Hollister, who isn’t worried about it being viewed as punishment: “If coming into the office … is going to help you be more productive and have greater results, won’t you want that for yourself?”

As the CEO of a staffing firm, Hollister is well aware how hard it is for employers who require more than three days a week on-site to attract talent. But sometimes, that’s what it takes.

Advertisement
Susan Kreis, operations manager at Baystate Financial, spoke with Abigale Shields, director of financial planning, while in their Seaport office. ERIN CLARK/GLOBE STAFF

One of her managers recently suggested that a sales associate start coming in four days a week instead of three to learn and help boost his staffing placement numbers. The associate, Nicolas Coppolo, 23, who has been there for just over a year, acknowledged that being around more experienced colleagues is helpful, even if it’s just overhearing how they talk to clients on the phone.

At the Boston marketing automation provider Klaviyo, where employees live determines their in-office expectations. Starting this month, anyone who lives within 30 miles of a US hub in Boston, Denver, and one opening soon in San Mateo is supposed to come in twice a week — Tuesday and Thursday for most teams — a change from last year, when those within 50 miles came in three days a week every six weeks.

Commuter benefits have also increased from $90 to $300 a month.

Remote hiring, which was responsible for more than half of the company’s growth during the pandemic, has also come to an end, and some positions are now taking longer to fill, said Klaviyo chief people officer Lisa Maronski.

The twice-a-week, 30-mile policy applies to just over 60 percent of the company’s 1,800 employees, but exemptions are being granted.

Tori Shulman, Klaviyo’s senior manager of performance media, lives in Westwood and takes the commuter rail in twice a week. A new hire on her team who lives just beyond the 30-mile mark has also been coming in two days a week, but if she needs to scale back, that’s fine, too.

Advertisement

“Ultimately, the goal is for each individual to do their best work,” Shulman said.

To Maronski’s knowledge, so far no one has left Klaviyo over the new policy: “I don’t have anyone that specifically said, ‘I am out. I’m quitting because, you know, two days a week is just completely crazy.’”





Source link

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Boston, MA

Boston braces for porch pirates in 2025 holiday season — tips from police, carriers

Published

on

Boston braces for porch pirates in 2025 holiday season — tips from police, carriers


Holiday deliveries are stacking up on Boston doorsteps and police warn that means porch pirate season is back.

In the past year, one in four Americans was a victim of package theft with losses averaging between $50 and $100 per incident, according data in a report on package thefts in 2025 from security.org.

December is the peak month for porch pirates, with households receiving 10 more packages on average at the end of the year than at the start, the report found. Additionally, those who live in apartments and condos are over three times as likely to have packages stolen than people in single-family homes.

The crimes are something Boston residents are no stranger to.

Advertisement

During the holiday season in 2024, South Boston was terrorized by an individual the Boston Police Department dubbed the “Tom Brady of Porch Pirates.”

A 34-year-old woman named Kerri Flynn was arrested in connection with the thieveries on Christmas Eve 2024, after a Boston police cadet saw her in South Boston holding two bags stuffed with unopened packages.

Prosecutors ultimately dismissed her charges related to the South Boston thefts, as she pleaded guilty to charges in two other larceny cases. Flynn was sentenced to a year of probation with conditions to remain drug-free with screens and undergo a substance abuse evaluation with treatment.

To avoid another season of stolen gifts, Boston police are urging residents to take precautions and released a video on the topic Thursday.

The department advises to track deliveries and be home — or ask a neighbor — to grab them, or use secure options like lockers or scheduled drop-offs. Police also say to install a doorbell camera and immediately report any missing items, regardless of price or size.

Advertisement

Carriers like Amazon, FedEx, UPS and USPS also have a few more pieces of advice, like requiring signatures for high-value items and to avoid leaving packages out overnight.

Amazon recommends using Lockers or Hub Counters and enabling Photo-on-Delivery, while UPS suggests signing up for My Choice to redirect packages to Access Points. USPS also offers “Informed Delivery” and options to hold for pickup — all tools that may keep holiday gifts from getting intercepted before they reach the tree.



Source link

Continue Reading

Boston, MA

Boston City Council backs calls for Mayor Michelle Wu to provide updated cost for White Stadium

Published

on

Boston City Council backs calls for Mayor Michelle Wu to provide updated cost for White Stadium


The Boston City Council unanimously backed a resolution that calls for the Wu administration to release updated cost estimates for the city’s taxpayer-funded half of a public-private plan to rehab White Stadium for a professional soccer team.

The Council voted, 12-0, Wednesday for a resolution put forward by Councilor Julia Mejia “in support of demanding updated cost estimates for the White Stadium project” — a figure the mayor during her reelection campaign committed to disclosing by the end of the year but has not yet provided.

“This resolution is to ensure that the City Council and the people of Boston know the exact financial commitment the city is being asked to take on,” Mejia said. “The last public estimate was over $100 million, and we have every reason to suspect that the number has changed as construction costs continue to rise.

“Yet no updated cost breakdown has been presented to this body or the public. We cannot govern responsibly without real numbers. We cannot ask residents to trust a project with a price tag that is still unclear, and we cannot move forward with a proposal of this scale without a full transparent process that lets us know what the city is on the hook for.”

Advertisement

Mejia held a press conference with opponents of the White Stadium project and Councilors Ed Flynn and Erin Murphy, who co-sponsored the resolution, ahead of the day’s Council meeting.

Flynn said the resolution’s request was for the city to provide “basic and transparent information on how much the White Stadium plan is going to cost the residents.”

“I think residents do want to know how much it will cost and what impact that will have on taxes in the city,” Flynn told the Herald. “I support the development of White Stadium, but I don’t want to see it privatized.”

Melissa Hamel, a Jamaica Plain resident who attended the press conference and is part of a group of Franklin Park neighbors who have joined with the Emerald Necklace Conservancy in suing the city to stop the plan, said she was happy that the Council passed the resolution, but was “skeptical” that the city administration would follow suit and release updated cost projections.

“For me, as a taxpayer who’s lived in Boston for over 40 years and paid their taxes happily, I’m outraged that they want to continue to pursue this,” Hamel told the Herald. “For me to spend $100 million-plus … for a project that would primarily benefit a private enterprise, it’s just insanity to me.”

Advertisement

Hamel said the situation was particularly fraught given that the resolution was taken up by the Council on the same day it voted to set tax rates that will bring a projected 13% tax increase for the average single-family homeowner next year.

“For them to take money that is designated for the Boston Public School children and the facilities to spend it on a project that really primarily benefits wealthy investors who don’t even live in our community is insulting to me, and then to find out that I’m going to have to pay more taxes, 13%, to fund these projects is just outrageous,” Hamel said.

“The city is already too expensive for most people to live in,” she added.

Mayor Michelle Wu in July laid out a timeline for the city to release an estimate for what the roughly $200 million and counting public-private plan would cost taxpayers by the end of the year, but the final price tag has still not been disclosed.

Flynn said he anticipated that, based on the mayor’s stated timeline, the Council would have already had those figures by its last meeting of the year on Wednesday.

Advertisement

Wu’s office on Tuesday did not specifically respond to Mejia’s comments in her resolution — where she wrote that the city’s “significant fiscal pressures” heighten “the need for accurate cost estimates before committing substantial public resources” — but did provide a partial cost update which appears to mirror estimates that have been provided since last year.

“As the mayor outlined earlier this year, the complete bid packages for White Stadium were published in October. Under the timeline laid out by Massachusetts public construction laws, the responses will be evaluated and awarded in early 2026,” the mayor’s office said in a statement.

“As of Dec. 9, the city’s project expenditures include $12 million on demolition and construction, and an additional $76 million in subcontracts have been awarded,” Wu’s office said. “After more than 40 years of failed starts, White Stadium is being rebuilt as a state-of-the-art facility for BPS student-athletes and the community, open year-round. We are excited to be underway.”

The project has doubled in cost since it was announced by the city and its private partner, Boston Unity Soccer Partners, and the mayor said last summer that costs would likely increase again due to federal tariffs driving up expenses for steel and other construction materials.

The last estimated cost to taxpayers was $91 million, which was revealed late last year by the Wu administration and represented a significant jump from the city’s initial projection of $50 million for its half of the contentious project.

Advertisement



Source link

Continue Reading

Boston, MA

Hundreds of Boston kids fill carts with officers for annual ‘shop with a cop’ – Boston News, Weather, Sports | WHDH 7News

Published

on

Hundreds of Boston kids fill carts with officers for annual ‘shop with a cop’ – Boston News, Weather, Sports | WHDH 7News


BOSTON (WHDH) – Around 400 children from every neighborhood in Boston got in the holiday spirit Tuesday night while they shopped with Boston police officers at a Target in Dorchester as part of the 17th annual Shop with a Cop event.

“It is far better than the North Pole and a little warmer, too,” Boston Police Commissioner Michael Cox joked.

The joy is all made possible by the Boston police department, the Boston Police Foundation, and its sponsorship partners.

“This is what they truly do,” said Dan Linskey, Vice Chair of the Boston Police Foundation. “Cops care, and our Boston cops care about our community, care about the kids, and leading the way to make sure kids have a great holiday season.”

Advertisement

The event started more than a decade ago with about 100 children, and soon grew to what it is today.

Officers involved said they know the true meaning of Christmas is sharing joy with the community.

“The first time kids are seeing a police officer, if it’s a positive experience with the magic of Christmas, that’s a lot better than a negative interaction with a police officer any time,” said Linskey.

Other law enforcement agencies also got in on the fun, with members of the MBTA transit police to the Suffolk County Sheriff’s Department also shopping until they dropped.

“I’m thankful for all our officers who care so much not only about the residents but the kids. This is a kids event. That warms my heart,” said Cox.

Advertisement

(Copyright (c) 2025 Sunbeam Television. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

Join our Newsletter for the latest news right to your inbox



Source link

Continue Reading

Trending