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How a staffing shortage can make special education jobs more dangerous
Margo Jimenez cries as she talks about the moment she realized her husband, Fred Jimenez, would never wake up. According to his death certificate, Fred died of “blunt force head injuries” on Feb. 17, 2024. His injuries were caused by a push from a student 10 days earlier. His death was ruled a homicide.
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Every so often, Margo Jimenez says, her husband would come home from work with injuries.
“One day, he came home with a black eye, his glasses were broken, and he had bites on his arm,” Margo recalled. “I said, ‘Well, did you report it?’ He said, ‘No.’ I said, ‘Why not?’ He said, ‘Margo, because it happens all the time.’”
Fred Jimenez worked as a special education instructional assistant for the Northside Independent School District in San Antonio. He helped students with disabilities meet their learning and physical needs, and his job involved everything from diaper changes to helping students with hands-on instruction to managing violent outbursts.
On Feb. 7, one of those violent outbursts sent Fred to the hospital.
Fred was pushed by a high school student who has a cognitive disability. He fell and hit his head, and it led to a brain bleed.
He died 10 days later without ever waking up.
Margo Jimenez points out a memorial to her late husband, Fred Jimenez, in her yard – a stone with his name engraved on it. Next to it stands another stone, in remembrance of her son who died in a car accident.
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A workers compensation form describes Fred Jimenez’ injury. It reads, “Employee was pushed by a student and fell hitting his head.”
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“I literally have no one since Freddy passed away,” Margo said.
“Every day is a challenge for me, every day, every single day, all day. So I just do the best that I can with what God’s given to me.”
Fred’s story is an extreme case, but the situations he faced in the classroom are a common story.
Students receive special education services for a wide variety of disabilities. According to the U.S. Centers for Disease Control and Prevention, most students with developmental disabilities aren’t any more aggressive than other students. But for some, their disability can lead to frustration and, in turn, aggression. Other students may have disabilities that include a tendency toward aggressive behavior.
“It’s not surprising,” said Susan Dvorak McMahon after hearing about the injuries Fred received before his death.
McMahon, a psychology professor at DePaul University, studies violence against educators and has conducted national surveys of educator experiences. Among her findings, published last year: Special educators are more likely to experience violence or aggression from students.
A Northside special education teacher who spoke to NPR on the condition of anonymity said her leg was injured so badly while a student was in the middle of an aggressive outburst that she required surgery. She provided this photo of the bruising that developed after the injury. She asked not to be named out of fear of retribution.
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“These issues have been going on for a while, and because we asked teachers about their worst, those most upsetting experiences, we read a lot of responses that are really – they’re very difficult to read,” McMahon said.
There isn’t a lot of research into how often special educators are hurt at work, but a Pennsylvania study published in 2014 found special educators were nearly three times as likely as general educators to be physically assaulted by students.
That can make it harder for school districts to hire special education staff, at a time when schools across the country are struggling to fill these positions. A recent federal survey found, nationwide, special education vacancies are the most difficult for schools to fill. District officials told NPR that’s also been true in Northside.
How staffing shortages can lead to unsafe conditions
After Fred’s death, his colleagues filed an internal complaint with the Northside Independent School District alleging that his death was part of a widespread pattern of student-caused injuries in special education classrooms.
Exhibits full of photos and email exchanges paint a picture of how the district’s staffing shortages can lead to unsafe conditions and serious injuries.
Special education teacher Sheree Kreusel signed the complaint.
Special education teacher Sheree Kreusel worked with Fred Jimenez before he moved to his final job at a high school. “I’ve had so many injuries,” she said.
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“I’ve had so many injuries,” Kreusel said. “I’ve had three concussions, two broken noses, stabbed in the stomach, numerous bites, scars from bites. And that’s just kind of a normal thing, unfortunately.”
Kreusel worked with Fred before he moved to his final job at a high school. She teaches middle schoolers with cognitive disabilities, and for the past 15 years she’s worked in a classroom that’s only for students with higher levels of need.
She said she loves her students, and doesn’t blame them for hurting her. Many of them have their own triggers, and Kreusel says she does her best to learn them. But she isn’t always able to avoid an outburst.
“The student may be aggressive, but it doesn’t mean they are targeting you because they hate you,” Kreusel said. “That’s usually not the case. It’s usually something that has happened, and they might be nonverbal. They can’t express it, and they just blow up.”
When that happens, the teachers’ complaint says, there isn’t enough staff to address it.
Kreusel has documented her injuries in photos. “I’ve had three concussions,” she told NPR. She said her last concussion caused permanent nerve damage on her forehead. Kreusel has also documented bite marks and scars after being bitten by students.
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Sheree Kreusel
Boston University researcher Elizabeth Bettini studies special education. She says when it comes to students who are prone to aggressive behavior, “You really need three people to be involved. You need two people to be part of keeping the students safe, and then you need a third one to collect data,” or document what’s happening.
But Kreusel said the district’s staffing shortages means educators are sometimes alone in the classroom. The district acknowledges this does happen.
Low pay makes it hard to hire and retain staff
Northside Independent School District officials said they can’t comment on the complaint while it is ongoing. However, Tracy Wernli, who oversees special education services for the district, agreed to answer more general questions.
She said Fred Jimenez was a “very well-loved instructional assistant in our district,” and described his death as a “horrible, horrible event” and “absolutely devastating.”
She also acknowledged the district has been struggling to hire the special education staff it needs, and a big reason for that is money. Wernli said the special education funding they get from the state and federal government isn’t enough to cover their costs.
“That’s a big key part,” Wernli explained. “We spend a lot more than what we’re given.”
Northside’s starting pay is less than $16 an hour for instructional assistants. Wernli said they can’t afford to pay more. But for a lot of people, that’s not enough compensation for a job that can be physically and emotionally demanding.
Margo Jimenez’s home is full of mementos and memorials to her husband, Fred. He was known as “Mr. Fred” to students and colleagues at the school where he worked.
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“There are people that do that and do it with passion and love it, and there are people that it’s just not for them,” Wernli said.
Kreusel, the teacher who worked with Fred, says she knows limited funding and staffing shortages are a challenge for many districts. But it doesn’t change her reality.
“I’m afraid what happened with Fred – people hear about that, and they don’t want to do this job. I mean, they can get paid more working at Chick-fil-A than being an instructional assistant,” Kreusel said.
She thinks she and her colleagues will continue to get hurt until the district hires more instructional assistants and pays them well enough that they’re willing to stay.
Audio story produced by: Janet Woojeong Lee
Audio and digital stories edited by: Nicole Cohen
Now-former Democratic Senate candidate Graham Platner speaks at his primary election night event on June 9 in Blue Hill, Maine. Platner officially dropped out of the race July 10 following rape allegations from a former romantic partner that he denies.
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Graham Platner, Maine’s Democratic nominee for Senate, is officially out of the race.
The Maine Secretary of State said Platner filed the necessary paperwork to withdraw his candidacy two days after he announced he planned to do so following an accusation of rape by a former romantic partner. Platner denies the allegation.
The Maine Democratic Party has until July 27 to pick Platner’s replacement.
In his withdrawal notice, Platner said “people are desperate for change” and that’s why they voted “for a new kind of politics” by making him the Democratic nominee. He expressed gratitude for those who supported his campaign and said that he will continue to fight for “the movement we have built together and the future we believe in.”
He ended his notice with a strong statement aligned with the progressive platform.
“F*ck ICE. Free Palestine. Up the Hearts.”
Platner announced his plan to withdraw from the race in an 11-minute video he posted to social media on July 8. He said he had no choice but to suspend his campaign, citing it was no longer viable financially.
“We are going to lose our ability to fundraise. We are going to lose our ability to access voter data. We are going to lose all of the things that any campaign needs on the basic level simply to function,” he said.
Platner added that dropping out was not an admission of guilt. Rather, the decision, he said, is to keep the progressive movement in Maine alive to defeat Republican Sen. Susan Collins in November. Platner blamed the “political establishment” for his downfall and argued the goal was to force him out of the race.
“We built a campaign. We engaged in electoral politics. We motivated people. We banded together. We did it the way that we were told we are supposed to make change and we won. And now they are not going to let us have it. Not if it’s me,” he said.
Many powerful Democrats and progressives, including Sen. Bernie Sanders, an independent, urged Platner to step down.
Platner has had to answer to a waterfall of scandals since he launched his Senate bid. Despite those, he ran away with the nomination in the June 9 primary, securing more than 150,000 votes — more than any other Democratic Senate candidate in Maine’s history.
Platner ran on a progressive platform centered on affordability, universal health care and getting corporate money and influence out of politics. During his campaign, he generated an undeniable amount of enthusiasm, something the Maine Democratic Party will have to harness if it hopes to beat Collins in the general election.
Multiple people have already launched campaigns to replace Platner, including former state Sen. Troy Jackson and former CDC official Nirav Shah, who both ran unsuccessful bids for governor.
Platner called on the replacement process to reflect “the Mainers who on June 9 turned out and showed that they are desperate for a different kind of politics.”
“We were asking for real democracy, and we did it the right way. And we won. But now the ball is in the court of the Democratic establishment,” he added.
The Maine Democratic Party said that it intends to hold a new nominating convention where around 600 delegates will select Platner’s successor. Candidates have until July 15 to declare their intent to seek the nomination and gather signatures from at least 8 of Maine’s 16 counties. Party leadership added they will make the nomination process public and transparent.
A Waymo robotaxi drives in San Francisco’s North Beach neighborhood this week.
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Police in San Mateo, Calif., posted Monday on social media that they had apprehended a pair of teenagers from a Waymo driverless robotaxi after the company alerted authorities to suspected criminal activity. It’s the latest incident involving video surveillance of passengers and others by autonomous vehicles — raising questions about the limits of privacy in such vehicles.
The Facebook post by the San Mateo County Police said: “Parents do you know where your teens are? @waymo does!”
The 15-year-olds were allegedly drinking alcohol and shooting toy guns from the car, according to the police. They said Waymo’s systems detected behavior that then triggered a safety response, after which the company disabled the vehicle and contacted police.
Waymo’s cars, equipped with an array of cameras, microphones and other sensors to monitor passengers and other nearby vehicles, are becoming more common in cities across the United States. Experts say the detention of the two teens in San Mateo highlights a potential — but not inevitable — trade-off between privacy and convenience. It also questions the extent to which companies similar to Waymo are required to hand over private data, including audio and video of passengers, in situations where a crime is suspected.
NPR reached out to Waymo, which is owned by Alphabet, the parent company of Google, for comment on the details of the San Mateo incident and how the company responded, but did not hear back. But on its website, the company says that as many as 29 cameras in its autonomous cars provide an all-around view and “are designed with high dynamic range and thermal stability, to see in both daylight and low-light conditions, and tackle more complex environments.”
“There already exist laws that govern duty to report or even duty to protect” for carriers such as Waymo, according to Alessandro Acquisti, a professor of information technology at the MIT Sloan School of Management. “The privacy problems arise when and if driverless carrier companies used such laws or ethical obligations as a pretext for blanket, indiscriminate accumulation of identifiable data for unspecified future purposes.”
That includes not just monitoring people inside the cars, but outside too. Take, for example, a hit-and-run investigation last year in Los Angeles. Media reported that the police inquiry was aided by video captured by a Waymo taxi that had a clear view of the crime. Critics suggested at the time that authorities were using the company’s vehicles as a mobile surveillance platform. And during 2025 protests in Los Angeles against Immigration and Customs Enforcement crackdowns, demonstrators vandalized Waymos, apparently angry that video recorded by the vehicles could be used by police, although there is no evidence that happened.
In a transparency report, Google says it received nearly 290,000 requests from governments worldwide in the first six months of 2025 for disclosure of user information across all its platforms, including Waymo. The company says that in more than 80% of the requests in those six months, some information was disclosed. “Google carefully reviews each request to make sure it satisfies applicable laws. If a request asks for too much information, we try to narrow it, and in some cases we object to producing any information at all,” the company says.
In an email to NPR, San Mateo Police Department spokesperson Jeanine Luna said that detaining the teens in the Waymo on Monday was “wholly appropriate” under the circumstances. “We received the call of a ‘firearm’ being shot from a moving vehicle,” she said. “Furthermore, the occupants were described as being possibly ‘intoxicated.’” she said.
“Being that the vehicle was disabled (the occupants had every right to exit the vehicle before police arrival, but they did not), a high-risk traffic stop was conducted to ensure the safety of all involved,” Luna added. “They were not arrested and were released to their parents, however, potential charges are still pending dependent on what the video from inside the vehicle shows.”
Autonomous taxis represent an ethical gray area
Robotaxis began to roll out across the U.S. in December 2018, when Waymo launched in Phoenix. These services have been used for less than a decade — so the norms surrounding them aren’t settled, experts agree.
The Facebook post may make Waymo passengers wonder what triggers a police intervention, says Irina Raicu, director of the Internet Ethics program at Santa Clara University. She has used Waymo’s driverless taxis and says ethically, the privacy issues surrounding them sit in a gray area. “There’s something about being in a car without another person that makes you think it’s private.”
“With all these recording devices, we don’t see them, [and] they’re not these obvious things being stuck in our faces,” Raicu adds.
That brings up a key issue: informed consent, Acquisti says.
“It is not clear the extent to which passengers … are reminded that when they step into the car, that they are being monitored, and most likely they are not told in its entirety how the data will be used,” he says.
Bruce Schneier, a cybersecurity and privacy expert and professor at the Munk School at the University of Toronto, believes that Waymo does have a compelling interest in protecting its vehicles. He compares monitoring a robotaxi via cameras to a human taxi driver keeping an eye on passengers in the rearview mirror.
“Maybe the driverless car comes back … and it has all of its cushions slashed, and it’s like, ‘Who the hell did that? Let’s go and look at the tape,’” Schneier suggests. “You can’t have sex in the back of a taxi, right? Someone would say, ‘Stop it.’”
He concludes that some supervision makes sense. In an Uber rideshare, he notes, “most of the time there’s a camera recording the back seat.” (Uber says on its website that it allows drivers to install such cameras for the purpose of “fulfilling transportation services.”)
Waymo robotaxis, while a fairly common sight in the San Francisco Bay Area, are still a novelty in much of the country. And many people are hesitant to ride in one, according to a Pew Research Center poll published this month. The survey found that only 5% of Americans had ever ridden in a driverless car. Meanwhile, 71% of those polled said they would feel uncomfortable in one, with only 7% saying they would be “extremely or very comfortable” riding in one.
For that reason, experts who spoke with NPR said they were optimistic that it’s not too late to shift gears on privacy norms and policies surrounding these vehicles.
Acquisti doesn’t see why privacy measures can’t be built into driverless vehicles.
“I would immediately challenge the notion that people have to be monitored,” he says, noting that privacy-preserving technologies exist and can be installed.
“Driverless cars are coming, but they don’t have to come in this particular incarnation,” Raicu says. “They’re still being designed and redesigned. It’s early days.”
Donald Trump has terminated the remaining members of the independent, federal commission that assists election administration officials nationwide just a few months before the midterm elections, multiple outlets reported Thursday.
The remaining three commissioners of the four-member bipartisan commission were forced out on Thursday in different ways. The one Republican appointee resigned and the other two, Democratic appointees were notified of their terminations via email from the White House presidential personnel office.
“On behalf of President Donald J Trump, I am writing to inform you that your position as Commissioner of the Election Assistance Commission is terminated, effective immediately. Thank you for your service,” the email, seen by Reuters, said.
The White House did not immediately respond to a request for comment.
The Election Assistance Commission serves as a “national clearinghouse of information on election administration”, accredits testing laboratories and certifies voting systems, and maintains the national mail-voter registration form developed by the National Voter Registration Act of 1993, according to the commission’s website. The terminations follow Trump and top administration officials’ advocacy to change vote-by-mail requirements and investigations into the 2020 election outcome, which Trump lost to Democrat Joe Biden.
“It is irresponsible and dangerous that this Administration remains dead set on causing chaos for our election officials across this country,” Arizona secretary of state Adrian Fontes said in a Thursday statement. “This move undermines the integrity of nonpartisan election administration.”
The 2002 law that established the commission, the Help America Vote Act, states the president can appoint replacements to the commission.
It is unclear how Trump will move ahead with the commission.
Reuters contributed reporting
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