Lansing — Jocelyn Benson, the front runner for the Democratic Party’s nomination for governor, said she believes her work in eight years as secretary of state will help convince voters to promote her this fall.

On Sunday, during a convention in Detroit, Democrats will pick a new secretary of state nominee. And on Thursday, Benson’s campaign for governor submitted about 30,000 petition signatures to get her name on the Aug. 4 primary ballot.

Amid those key moments in the 2026 election cycle, Benson, a former law school dean, sat down Thursday afternoon for an interview with The Detroit News about her time as secretary of state.

“I think that’s what people are looking for: A government that saves them time, saves them money and makes their life easier,” Benson contended. “I’ve done that as secretary of state, and I’ll do that as governor.”

The following interview was edited for length and clarity.

Question: You just dropped off your signatures this weekend. The Democrats are going to be gathering to nominate a new person for secretary of state. I was just looking over your campaign promises from 2017, do you feel like you hit them?

Benson: I had two goals when I came into office: wait times down and voter turnout up. And we did both, and I’m really proud of that.

When I started, we did a strategic planning session every January, and during our first strategic planning session in 2019, we filled the whiteboard on every wall in the office. And in our most recent one, the final one, we had just sort of one, just one little to-do list item left, which was really gratifying. Because we have not just increased turnout, but we’ve transformed our elections, eliminated gerrymandering, implemented the state’s first-ever citizens redistricting commission, which was no easy task, and then also implemented a number of new election procedures and options, educated voters about them and took Michigan’s elections from being ranked 31st in the country to No. 2.

We also did that while reducing those wait times (in Secretary of State offices), transforming our customer service experience. … Wait times are consistently 20 minutes or less, which was my No. 1 campaign goal.

Q: What were some of the strategies you used to get the wait times down for people?

A: No. 1, we listened to our employees, and No. 2, we collected data about what wasn’t working. You can’t fix what you can’t measure. And No. 3, we actually went around the country and looked at what states that actually had low wait times were doing. There weren’t many, but there were a few. Indiana and Illinois, had some interesting things that they did, and we took best practices that were working in other states and replicated them here.

But that first piece was key, listening to our employees. Early on in the process, we brought everyone in, all the branch office directors. I was expecting a daylong retreat where we would be discussing ideas, and I sat down with the director of branch office services. He had a whole PowerPoint presentation that went through everything we needed to do, from filling 900 vacant positions that were just vacant and not filled, to creating internally this opportunity for people to schedule the visit ahead of time.

We didn’t pay someone else to build that. That was built by our employees.

Q: When you ran in 2018, one of the big things you were talking about was election security. Do you feel like you’ve achieved that: improving election security? And what do you think about more people probably having faith in the results of elections then than they do now?

A: I am really proud of the fact that in this era of misinformation, we were able to protect our elections and ensure they remained secure.

While withstanding this unprecedented scrutiny and an unprecedented level of frivolous lawsuits, sham legislative hearings and falsehoods spread about our elections in the eye of the storm, we not only met the moment, but we built a better election system through it. That’s evidenced by the fact that we now have choices on how to vote in our state, we’ve modernized how you can register to vote and have increased the registration numbers we have.

Q: If one of these current candidates for secretary of state came to you and said, “I believe that the election is secure and everything is fine, but obviously there’s a lot of voters who don’t. How do we improve that?” What would you say to them?

A: Transparency is our friend.

Q: Just continue to open the process up as much as possible?

A: Well, the facts are on our side. The process is secure. So one of the most important things we need to do first is just continue to give people the tools that they need to get their questions answered and work with folks across the aisle, like we worked with Sen. Ed McBroom in 2021 to invite them into the process as well as answer questions that they have, while also, of course, maintaining any necessary confidence or security about the information that we’re providing.

But the through line is just transparency.

Q: What do you say to some of your opponents who will say, “Yeah, you decreased wait times. But what about the campaign finance website?” It’s not functioning, as they would hope it would.