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Iowa holding millions in years-old child support payments

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Iowa holding millions in years-old child support payments


Iowa Department of Health and Human Services

Iowa is holding more than $4 million in child support payments — many of those more than five years old — because the parent or caregiver receiving the payments has died and there’s no court order for how to disperse the money.

That means money intended to help children has been sitting in state coffers with only limited attempts to reach families, according to one former state employee.

“Managers not following or training the correct policy, workers not completing procedures and changes made to the Iowa Code in 2007 appear to have created the perfect set of hurdles that keep families from learning about these payments,” said Bonnie Castillo, who was a child support recovery officer for Iowa Health and Human Services until April 12.

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Child support is ongoing, periodic payments made by a noncustodial parent to the other parent or guardian for the child’s basic living expenses, such as food, clothing, shelter, health care and education, usually until the child turns 18.

As of March 31, the Child Support Services unit of Iowa Health and Human Services was holding funds for 2,383 child support cases where the person who was to be paid has died, the agency told The Gazette.

Those funds total a little over $4 million, with the bulk of the funds — $3.4 million — being held more than five years. Dividing the total amount by the number of cases, it’s an average $1,691 per case.

The funds represent a small portion of the average $325 million in child support payments handled by the state each year. But Iowa HHS officials acknowledge these held funds can be hard to disperse.

“Deceased payee cases are complex and have unique challenges,” Iowa HHS Spokesman Alex Carfrae said in an email. “Funds owed to a support payee who has died become the property of the individual’s estate and can only be distributed under probate law and at the direction of the court when an estate is settled.”

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But if an estate isn’t opened in probate court, Iowa HHS can’t distribute the held child support payments, Carfrae said. Iowa Code Chapter 252B.15(4) prohibits the state from listing the funds with the Great Iowa Treasure Hunt, an online database of unclaimed funds users can search by name.

⧉ Related article: Nearly $500 million waiting to be reclaimed by Iowans, state treasurer says

The state “attempts to locate estates for deceased payee cases, attempts to notify potential heirs, and has a process by which heirs may claim funds,” Carfrae said. The state also tries to figure out whether a child has a new caretaker who should be getting the money.

But when Castillo was working in child support recovery, she didn’t think Iowa HHS did enough to try to get the money to children or back to the parent who paid the child support.

“The front-line workers at Child Support are amazing people, but have huge caseloads, and are also covering the many vacant caseloads,“ she said.

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Castillo said supervisors told recovery workers if a family member called to ask about a held child support payment, employees were supposed to tell them confidentiality laws prohibited them from disclosing whether there was a case.

If family members don’t know whether there are unclaimed funds as part of a child support case, they likely won’t hire a lawyer to file a claim for money in probate court, she said.

When Castillo was trying to resolve some of these payments, she learned policy allowed caseworkers to mail a letter about the payments to the children of the person who died. But when she asked whether she could start sending letters, a supervisor said “workers have better things to do,” Castillo said.

Iowa HHS did not respond last week to specific questions about whether letters may be sent to children or how often this happens.

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If you think you may be a beneficiary of held child support

Iowans who believe they may be a potential heir, successor, or beneficiary from held child support funds can contact any local child Support Recovery office. Contact information for local offices is available at childsupport.ia.gov or they can call (515) 650-9870.

Castillo persisted in her complaints about what she perceived as a lack of action to distribute the held child support payments. She said she wrote a letter to Iowa Gov. Kim Reynolds through an online submission portal and emailed Iowa HHS Director Kelly Garcia May 30.

Iowa HHS put Castillo on paid leave April 12 as the agency launched an investigation of whether she had breached client confidentiality and violated other agency policies, according to a letter Castillo shared with The Gazette.

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Castillo said the alleged breach was when she told media outlets about her concerns about the held child support payments. The probe has since been closed, Castillo said, and she now is working as director of Union County Emergency Management.

Comments: (319) 339-3157; erin.jordan@thegazette.com





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Iowa

Iowa high school football scores for Week 7

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Iowa high school football scores for Week 7


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(This story was updated to add new information)

It’s Week 7 of the Iowa high school football season. Check out our list of IHSAA scores from Friday night’s action.

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Stream Iowa HS football on the NFHS Network

Scores are listed in alphabetical order by winning team

IHSAA scores from Week 7 of Iowa high school football season

Friday’s games:

  • Ankeny Centennial 45, Des Moines Roosevelt 3
  • Bedford 77, Lamoni 0
  • Benton 38, Grinnell 7
  • Bettendorf 48, Davenport Central 0
  • Cedar Falls 38, Dubuque Senior 0
  • Cedar Rapids Kennedy 45, Dubuque Hempstead 14
  • Cedar Rapids Prairie 56, Cedar Rapids Jefferson 7
  • Cedar Rapids Xavier 35, Oskaloosa 0
  • Central City 64, Lone Tree 8
  • Central Lyon/George-Little Rock 23, Western Christian 7
  • Clarinda 47, Chariton 7
  • Columbus 48, Van Buren County 7
  • Creston 70, Knoxville 0
  • Crestwood 28, New Hampton 27
  • Davenport Assumption 34, Washington 6
  • Decorah 57, Marion 14
  • Dike-New Hartford 42, Aplington-Parkersburg 0
  • Don Bosco 62, Turkey Valley 0
  • Dowling Catholic 49, Urbandale 28
  • Dyersville Beckman 28, Iowa City Regina 15
  • East Mills 50, Exira-EHK 44
  • East Union 64, Murray 36
  • Easton Valley 61, Midland 21
  • Edgewood-Colesburg 84, Calamus-Wheatland 31
  • Emmetsburg 64, Eagle Grove 0
  • Fremont-Mills 40, CAM 28
  • Fort Dodge 55, Storm Lake 26
  • Fort Dodge St. Edmond 43, Colo-Nesco 6
  • Glenwood 20, Dallas Center-Grimes 17
  • Glidden-Ralston 48, Coon Rapids-Bayard 6
  • GMG 52, Meskwaki Settlement 0
  • Greene County 10, Southeast Valley 7
  • Harlan 24, Nevada 21
  • Highland 41, Louisa-Muscatine 6
  • Hinton 19, OABCIG 13
  • Humboldt 21, Algona 20
  • IKM-Manning 13, Southwest Valley 6
  • Iowa City Liberty 28, Ankeny 20
  • Jesup 35, Iowa Falls-Alden 6
  • Johnston 56, Council Bluffs Lincoln 7
  • Lenox 55, Southeast Warren 8
  • Lewis Central 28, Winterset 24
  • Linn-Mar 55, Davenport West 6
  • Logan-Magnolia 14, Council Bluffs St. Albert 10
  • Maquoketa Valley 35, North Linn 16
  • Marshalltown 26, Ames 21
  • Mediapolis 49, Davis County 20
  • MMCRU 41, Westwood 18
  • MOC-Floyd Valley 35, Sioux Center 14
  • Mount Vernon 56, Fort Madison 7
  • North Butler 22, Nashua-Plainfield 0
  • North Fayette Valley won by forfeit over Oelwein
  • North Iowa 46, Harris-Lake Park 40
  • North Polk 22, Indianola 21
  • Okoboji 49, Clarion-Goldfield-Dows 21
  • Osage 42, Waukon 6
  • Pekin 57, Wapello 0
  • Pleasant Valley 42, Muscatine 7
  • Remsen St. Mary’s 46, Woodbine 30
  • Riceville 57, Waterloo Christian 0
  • Ridge View 22, West Sioux 7
  • Riverside 41, Earlham 6
  • Roland-Story 28, Des Moines Christian 21
  • Saint Ansgar 53, West Fork 0
  • Sergeant Bluff-Luton 21, Carroll 0
  • Sibley-Ocheyedan 48, HMS 14
  • Sidney 62, Stanton-Essex 20
  • Sigourney-Keota 62, Colfax-Mingo 26
  • South Central Calhoun 41, Panorama 12
  • South Hardin 34, Hudson 21
  • Southeast Polk 31, Waukee 28
  • Spencer 41, Sioux City West 0
  • Spirit Lake 49, Garner-Hayfield-Ventura 6
  • Sumner-Fredericksburg 54, Central Springs 12
  • Treynor 36, Shenandoah 6
  • Tri-Center 34, Woodbury Central 8
  • Underwood 41, Missouri Valley 6
  • Van Meter 54, Centerville 0
  • Wapsie Valley 46, BCLUW 0
  • Wayne 30, Central Decatur 6
  • Webster City 42, Charles City 21
  • West Hancock 60, Lake Mills 6
  • West Lyon 50, Sheldon 0
  • Wilton 39, West Branch 20
  • Winfield-Mt. Union 68, Mormon Trail 8

Thursday’s games:

  • Le Mars 44, Fort Dodge 37
  • Pella 42, D.M. Hoover 10
  • S.C North 37, D.M. East 0



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Kirk Ferentz’s Reputation On The Line In Iowa vs Washington

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Kirk Ferentz’s Reputation On The Line In Iowa vs Washington


The Iowa Hawkeyes are coming off of a 35-7 thumping at the hands of the Ohio State Buckeyes, and while a loss to Ohio State was expected, it was how Iowa lost that has Hawkeyes fans livid.

Iowa’s offense was absolutely lifeless, Cade McNamara looked lost and head coach Kirk Ferentz did not seem to have any answers.

Not only that, but Ferentz doubled down on McNamara remaining the starter after the game, saying that the quarterback actually showed improvement.

That’s why Ferentz’s reputation may actually be on the line when the Hawkeyes face the Washington Huskies this Saturday.

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Iowa is just 3-2 on the season, as it also lost to the Iowa State Cyclones back in Week 2. A loss to Washington would drop the Hawkeyes to .500, and it would add more fuel to the “fire Ferentz” discussion that has been smoldering.

The Huskies are a new addition to the Big Ten and just beat the Michigan Wolverines, and while Michigan has not been as good as expected, Washington is no joke.

However, make no mistake: Iowa needs to beat these guys.

Here is the thing: barring a catastrophic remainder of the 2024 campaign at Iowa City, the Hawkeyes aren’t canning Ferentz. The man is under contract through 2029 on a hefty salary. It isn’t happening.

But Ferentz’s reputation is a different story.

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The 69-year-old has been at the helm for Iowa since 1999 and is highly respected by the fans, but patience is running thin.

Last year, the Hawkeyes played three ranked opponents and lost by a total score of 92-0. They also just got destroyed by Ohio State. The Iowa fan base is tired with being second-best, and at this point, that is all Ferentz has offered them.

Sure, Iowa does not have the cachet or prestige of schools like Ohio State, Michigan or Alabama. It typically won’t land the very best recruits as a result. But the Hawkeyes’ inability to even put together respectable offenses over the years does reflect poorly on Ferentz, who is the longest-tenured coach in the country.

And Iowa fans are sick of it.

The Hawkeyes absolutely need to beat the Huskies this Saturday. Iowa should be better than Washington, and at some point, the Hawkeyes are going to have to display that they can consistently beat good teams.

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Is all of the Ferentz criticism deserved? No, but that doesn’t necessarily mean that all of it is completely unfounded.

Ferentz can provide some nice pushback to all of the naysayers with a Week 7 win over Washington. Or, he can give fans more reason to complain with a loss.



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Who the ranked Iowa high school football teams face in Week 7

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Who the ranked Iowa high school football teams face in Week 7


Williamsburg’s Grant Hocker looks to throw for a 2-point conversion against Cedar Rapids Xavier earlier this season. (Savannah Blake/The Gazette)

The Gazette offers audio versions of articles using Instaread. Some words may be mispronounced.

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Here’s who all 71 Iowa high school football teams ranked in this week’s Gazette poll face in Week 7 games Friday night.

Class 3A gets the spotlight this week as its top two teams face top-seven opponents. No. 1 Algona visits No. 7 Humboldt, while second-ranked Williamsburg hosts a Solon team eager to bounce back from last week’s loss to Benton Community that dropped it from the top spot.

There is intrigue in the 8-Player top five as well, where three of the top five teams face fellow unbeaten foes. That includes No. 1 Remsen St. Mary’s taking on No. 10 Woodbine and No. 2 Algona Garrigan hosting Ruthven GTRA.

Class 5A

No. 1 West Des Moines Valley (5-1) vs. Waterloo West (5-1)

No. 2 West Des Moines Dowling (5-1) at Urbandale (3-3)

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No. 3 Bettendorf (6-0) at Davenport Central (2-4)

No. 4 Pleasant Valley (5-1) vs. Muscatine (2-4)

No. 5 Ankeny Centennial (4-2) vs. Des Moines Roosevelt (1-5)

No. 6 Linn-Mar (5-1) vs. Davenport West (0-6)

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No. 7 Johnston (4-2) vs. Council Bluffs Lincoln (4-2)

No. 8 Iowa City Liberty (5-1) vs. Ankeny (3-3)

No. 9 Waukee (4-2) at Southeast Polk (3-3)

No. 10 Sioux City East (4-2) vs. Des Moines Lincoln (1-5)

Class 4A

No. 1 Lewis Central (6-0) at Winterset (4-2)

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No. 2 Pella (6-0) at Des Moines Hoover (0-6), Thursday

No. 3 North Polk (6-0) at No. 10 Indianola (4-2)

No. 4 Gilbert (6-0) vs. Bondurant-Farrar (1-5)

No. 5 Decorah (6-0) at Marion (2-4)

No. 6 Adel ADM (5-1) at Ballard (3-3)

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No. 7 Cedar Rapids Xavier (4-2) at Oskaloosa (1-5)

No. 8 North Scott (4-2) at Clear Creek Amana (4-2)

No. 9 Newton (4-2) vs. Carlisle (0-6)

No. 10 Indianola (4-2) vs. No. 3 North Polk (6-0)

No. 10 Western Dubuque (4-2) at Waterloo East (2-4)

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Class 3A

No. 1 Algona (6-0) at No. 7 Humboldt (5-1)

No. 2 Williamsburg (5-1) vs. No. 5 Solon (5-1)

No. 3 Dubuque Wahlert (6-0) at West Delaware (4-2)

No. 4 Sergeant Bluff-Luton (6-0) vs. Carroll (4-2)

No. 5 Mount Vernon (5-1) vs. Fort Madison (0-6)

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No. 5 Solon (5-1) at No. 2 Williamsburg (5-1)

No. 7 Humboldt (5-1) vs. No. 1 Algona (6-0)

No. 8 Sioux City Heelan (4-2) at Boyden-Hull/Rock Valley (1-5)

No. 9 Independence (4-2) at Maquoketa (1-5)

No. 10 Nevada (5-1) at Harlan (3-3)

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Class 2A

No. 1 West Lyon (6-0) at Sheldon (2-4)

No. 2 Monroe PCM (6-0) at West Marshall (5-1)

No. 3 Spirit Lake (5-1) at Garner GHV (1-5)

No. 4 Van Meter (5-1) vs. Centerville (4-2)

No. 5 Carroll Kuemper (5-1) vs. Saydel (1-5)

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No. 6 North Fayette Valley (5-1) vs. Oelwein (0-6) — canceled, Oelwein to forfeit

No. 7 Northeast (6-0) at Tipton (2-4)

No. 8 Central Lyon/George-Little Rock (4-2) vs. No. 10 Western Christian (4-2)

No. 9 Roland-Story (4-2) vs. Des Moines Christian (4-2)

No. 10 Western Christian (4-2) at No. 8 Central Lyon/George-Little Rock (4-2)

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Class 1A

No. 1 Grundy Center (6-0) at Alburnett (4-2)

No. 2 Wilton (6-0) at West Branch (2-4)

No. 3 Dike-New Hartford (5-1) vs. Aplington-Parkersburg (2-4)

No. 4 Emmetsburg (6-0) vs. Eagle Grove (0-6)

No. 5 Iowa City Regina (6-0) at Dyersville Beckman (4-2)

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No. 6 Ida Grove OABCIG (5-1) vs. No. 10 Hinton (5-1)

No. 7 South Hardin (5-1) at Hudson (5-1)

No. 8 Treynor (5-1) vs. Shenandoah (3-3)

No. 9 Sigourney-Keota (5-1) at Colfax-Mingo (1-5)

No. 10 Hinton (5-1) at No. 6 Ida Grove OABCIG (5-1)

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Class A

No. 1 West Hancock (6-0) at Lake Mills (4-2)

No. 2 Guthrie Center ACGC (6-0) vs. Mount Ayr (5-1)

No. 3 Saint Ansgar (5-1) at West Fork (1-5)

No. 4 Lisbon (6-0) vs. Danville (4-2)

No. 5 Earlham (5-1) at Oakland Riverside (4-2)

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No. 6 Tri-Center (5-1) vs. No. 8 Woodbury Central (5-1)

No. 7 Le Mars Gehlen (5-1) at South O’Brien (0-6)

No. 8 Woodbury Central (5-1) at No. 6 Tri-Center (5-1)

No. 9 North Linn (6-0) vs. Maquoketa Valley (5-1)

No. 10 Madrid (4-2) at North Mahaska (3-3)

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8-Player

No. 1 Remsen St. Mary’s (6-0) vs. No. 10 Woodbine (6-0)

No. 2 Algona Garrigan (6-0) vs. Ruthven GTRA (6-0)

No. 3 Don Bosco (6-0) vs. Turkey Valley (3-3)

No. 4 Audubon (6-0) vs. Collins-Maxwell (4-2)

No. 5 Lenox (6-0) vs. Southeast Warren (6-0)

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No. 6 Iowa Valley (6-0) vs. HLV (1-6)

No. 7 Gladbrook-Reinbeck (5-1) at Clarksville (5-2)

No. 8 Anita CAM (5-1) at Fremont-Mills (5-1)

No. 9 Bedford (5-1) vs. Lamoni (4-2)

No. 10 Woodbine (6-0) at No. 1 Remsen St. Mary’s (6-0)

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Comments: nathan.ford@thegazette.com





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