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What to know if you’re one of 170,000 people in Illinois behind on student loans

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What to know if you’re one of 170,000 people in Illinois behind on student loans


More than 170,000 Illinois residents are behind on student loan payments and at risk of having their wages garnished now that the Trump administration has restarted collections on federal loans in default.

The federal government considers loans to be in default when a borrower hasn’t made payments for about nine months. Wage garnishment involves seizing a portion of someone’s paycheck to help cover the cost of their debt.

The action could be disastrous for borrowers who are already having a hard time making ends meet, said Sabrina Calazans, executive director of the Student Debt Crisis Center, a nonprofit focused on helping borrowers.

“This is a really, really bad time for so many folks [who] are struggling,” Calazans said, noting that these collections are intersecting with skyrocketing health care premiums, high unemployment and the increasing cost of groceries and other necessities.

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“It just becomes this huge nightmare for so many families,” Calazans said.

The two groups most likely to be impacted are Black borrowers and borrowers with associate degrees, according to a fall 2025 survey by The Institute for College Access and Success.

WBEZ spoke with Calazans and another student debt expert to break down what default and wage garnishment means for borrowers and what actions people with federal student loans can take to prevent that situation — or get out of it.

Why is the federal government withholding wages from some student loan borrowers?

For almost six years, since the start of the COVID-19 pandemic, federal officials had opted not to collect on defaulted student loans. But last spring President Donald Trump’s administration announced it would resume wage garnishment in order to recoup taxpayer dollars.

That means that starting again this year, with 30 days notice, the government can work with your employer to seize up to 15% of your disposable income. Critics say the move will only worsen the financial hardships of struggling Americans without decreasing the number of people already in or headed for student loan default.

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“It seems like the appropriate thing to do would be to talk to the borrower about, ‘How can I get you in a form of repayment that you can afford,’” said Alexander Lundrigan with Young Invincibles, a nonprofit that advocates for policies benefiting young Americans. “But instead of the hand, it’s the hammer. And that’s just been the approach of this administration.”

More than 5 million borrowers across the country were in default as of April 2025, and another 4 million were more than 90 days behind on payments, according to the U.S. Department of Education. That means more than a quarter of federal student loans could be put into involuntary collections this year.

What happens once I default on my student loan?

The borrower’s entire balance is due and fees get tacked on, Calazans said, which can cause the debt to balloon even more.

“It’s very overwhelming for folks,” she said.

If you go into default you should see a red warning at the top of your StudentAid.Gov dashboard. You may also receive a letter in the mail from the Education Department’s default resolution group, or the company that administers your loan may reach out by phone or email.

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Once you reach 360 days of missed payments, your defaulted loans can be sent to collections and you may face wage garnishment or seizure of your federal tax refund.

Already, federal officials say they are notifying 1,000 borrowers in default this month that their wages will be garnished, and that number will ramp up in the coming months.

How do I know if I’m at risk of default?

Before default, there’s delinquency. Miss your payment deadline by just one day and your loans become delinquent, Calazans said.

Once you miss at least 90 days of payments, your delinquent status is reported to major credit bureaus. Taking out a credit card or renting an apartment or buying a home become much more difficult.

“People see their credit scores tank,” Calazans said. “It impacts all aspects of life.”

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One way to prevent this is to make sure your contact information is up-to-date in both your loan servicer and Federal Student Aid accounts. That way you don’t miss important communications about payment deadlines and changes to your loan status, including notices about delinquency and default.

This is especially important right now as the federal student loan system undergoes changes and is plagued by a backlog of applications for affordable repayment plans and student loan cancellation, Calazans said.

“The communication to folks has been horrendous,” said Calazans, citing layoffs at the Education Department. “It’s really hard for people to navigate the system.”

A department spokesperson did not respond to a request for comment.

What factors could put me at a higher risk of default?

Many Americans are being pushed into default by the increasing cost of housing, food and health care, Calazans and Lundrigan say, and by the Trump administration’s whittling down of student loan repayment options like the SAVE plan, which was the most affordable plan offered.

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More than 4 in 10 borrowers surveyed by The Institute For College Access and Success reported having to choose between making loan payments and covering the cost of food, housing and other basic needs.

“There’s an assumption that [people in default] are refusing to pay their student loans, which is not the case most of the time,” Lundrigan said. He said borrowers tell him: “I’m picking between my student loan payment and my rent, and I’m going to pay my rent.”

What should I do if I’m at risk of defaulting on my student loans?

If your loans are delinquent but not yet in default, Calazans advises calling MOHELA, Nelnet, or whichever company administers your loans. (Find that information here). You can request the servicer retroactively apply a forbearance or deferment to the period of time you have missed payments.

“It clears the fact that you were in delinquency, and brings you back to good standing and back to square one,” Calazans said.

You can also use the student loan simulator on the Federal Student Aid website to figure out if there’s a more affordable repayment option available based on your individual financial circumstances, Lundrigan said.

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What options do I have if my student loans are already in default?

Unless you are in a position to pay off your entire loan balance and default fees, Calazans said, you should contact your loan servicer and/or the Education Department’s default resolution group as soon as possible — ideally before your loans are moved into collection.

“It’s harder to get that wheel to stop when it’s in motion,” she said.

Your two options are loan rehabilitation or consolidation.

Under the first, the default resolution group comes up with a payment amount that you must make nine times over a 10-month period to bring your loans out of default.

“It’s a lengthy process,” Calazans said. Consolidation “is a much quicker way for you to get out of default.”

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By consolidating your loans, you are basically creating a new loan and putting yourself back into good standing, Calazans explained. You can then enroll in an income-driven repayment plan to get back on track.

If you pursue this route, Lundrigan said, you should try to apply and have your loans consolidated before July 1, otherwise you will lose the option to request deferment for unemployment or economic hardship.

What can I do if I receive a notice of wage garnishment?

You can appeal the decision through the federal default resolution group, Lundrigan said, but you have to do so quickly.

If granted a hearing, you will need to present evidence that you’ve recently started a new job, that the debt amount doesn’t exist or is incorrect or that wage garnishment would create extreme financial hardship. Lundrigan said this process may soon change.

Calazans still recommends reaching out to the federal default resolution group to ask about next steps. But she said some people have had trouble getting in touch with the agency.

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If that’s the case, she said, Illinois residents should reach out to their student loan ombudsman or contact their representatives in Congress.

“The default resolution group is supposed to help you. This is literally their job,” Calazans said. But if that doesn’t happen, “the lawmaker’s office can intervene and be like, ‘Hey, what’s going on?’”



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As Illinois legislators consider a bill that would allow renters to use small solar panels under certain conditions, Evanston representatives and activists say the technology offers clear benefits. Senate Bill 3104, sometimes referred to as the Plug-In Illinois Act, would allow renters to use plug-in solar energy systems if the maximum power output is 391…



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Illinois Holocaust Museum honors Holocaust victims for Yom HaShoah

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Illinois Holocaust Museum honors Holocaust victims for Yom HaShoah



Tuesday is Holocaust Remembrance Day, or Yom HaShoah, a day to honor the 6 million Jews killed by the Nazis in World War II.

It’s also a reminder of how bigotry, hatred, and indifference can affect us all.

The Illinois Holocaust Museum and Education Center is working to teach young people the history lessons learned from the horrific event.

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Bernard Cherkasov, the CEO of the museum, wants people to remember to speak up when they see injustice.

“Individual actions made a difference,” he said. “They make a difference in today’s lives as well. People can interfere when they see somebody being bullied in the playground. People can interfere when they see somebody being marginalized or dehumanized in their communities.”

The museum has several ways for people to learn more about the history of the Holocaust, including virtual reality exhibits where people can interact with a survivor.

The permanent museum in Skokie is closed for renovations. Its current temporary location is at State and Kinzie streets in the River North neighborhood in Chicago, and goes by the name Experience360.

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Illinois departments probing West Suburban hospital’s finances after abrupt closure, state rep. says

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Illinois departments probing West Suburban hospital’s finances after abrupt closure, state rep. says


OAK PARK, Ill. (WLS) — A state lawmaker tells the ABC7 I-Team there is an ongoing investigation into the finances of an Oak Park safety-net hospital that abruptly closed last month.

This while the I-Team has learned the current CEO of West Suburban Medical Center was served an eviction notice last week from the property’s owner, citing millions of dollars in debt owed.

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Through a spokesperson, CEO Manoj Prasad told the I-Team the eviction notice, “is without merit,” and that he would “address this matter through the appropriate legal channels.”

While there have been many developments since West Suburban Medical Center announced it was closing March 25, former physicians and staff at the facility say the top priority needs to be reopening the healthcare facility that plays a critical role in the community.

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The Chicago Medical Society and former physicians sent a letter to Illinois Gov. JB Pritzker Monday, requesting “immediate state intervention” to reopen West Suburban Medical Center.

“We write to you to exercise your emergency authority to intervene in the hospital’s closure and take immediate action to reopen this critical safety-net institution,” the letter reads.

In an interview with the I-Team, Illinois’ 8th District state Rep. La Shawn Ford said several stage agencies are probing the finances of West Suburban Medical Center leading up to its closure.

“The Illinois Department of Public Health, and Department of Human Services, and [Healthcare and Family Services]; they’re all looking into this hospital and checking out the financials,” Ford said. “There’s an ongoing investigation because there’s been millions of dollars that have been provided, taxpayer dollars to this hospital to keep this afloat and it still closed.”

A spokesperson for HFS previously told the I-Team at least $30 million was loaned to the facility since 2023, including a $10 million loan one year ago.

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The I-Team reached out to multiple state departments and the governor’s office for comment about the ongoing financial investigation into West Suburban’s closure but have not heard back.

Ford told the I-Team his constituents and the community is demanding a change in leadership for the beleaguered healthcare facility, and they want Resilience Healthcare CEO Prasad out.

“It closed on his watch… which means that the leadership failed the community,” Ford said. “I’m hearing every day, and this is not an exaggeration, that we need to have new leadership at the hospital.”

Dr. Vishnu Chundi is a former West Suburban Medical Center Physician and co-chair of the West Suburban Hospital Task Force to Reopen and Restore Care.

Chundi signed the letter sent to Governor Pritzker, imploring the state to reopen the facility immediately citing severe healthcare deficient for the West Side after its closure.

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“The governor does have the emergency authority to open a hospital for at-need on an at-need basis,” Chundi said. “This hospital serves poor people. It serves people at the highest risk. And we call on the governor to open this hospital as soon as possible.”

Former West Suburban Nursing Director Sylvia Williams said she’s worked at the facility serving her community for nearly two decades.

“We really want to make sure that the hospital gets open and that the authorities do some investigation about why those monies weren’t appropriated to the hospitals, both Weiss [Memorial] and to West Suburban,” Williams told the I-Team. “Because we don’t see it. We’re there. We live there every day. The things that, you know, the equipment that we need… the monies were not spent on the hospital equipment.”

Among the plans in development to reopen the closed hospital includes efforts by the property owner of West Suburban and Weiss Memorial, Ramco Healthcare Holdings.

The I-Team obtained a copy of an eviction notice served to CEO Prasad and Resilience Healthcare dated April 9, claiming the hospital owes more than $10.2 million for the use of the property.

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A spokesperson for Ramco told the I-Team this was the first step in a plan to remove Prasad and the current management and find another person or institution to run the hospital’s operations.

As the I-Team previously reported, more than a month before the hospital closed, the landowner had met with state officials, warning of the dire situation and need to oust Prasad and appoint a court-ordered receiver to oversee the process of finding a new management company.

State officials said they were not presented with “any viable plan to turn around their fiscal and operational issues.”

Ford hopes state officials and the community can come together to prevent a healthcare desert.

“What this hospital needs now more than ever is stability,” Ford said. “It’s been through so many challenges, and if it’s to open again, it has to open with stability and strong leadership.”

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