EAST CLEVELAND, Ohio (WOIO) – A lady in East Cleveland says she’s been struggling for greater than a 12 months, residing with mildew, no warmth, and no sizzling water.

After repeated makes an attempt to contact the town and her landlord, she reached out to the 19 Troubleshooters for assist.

“I’ve not had warmth in a complete 12 months,” stated Fatima Goddard, a tenant on the Tremendous Luxor Residences in East Cleveland.

Goddard took us by means of her condo, mentioning the unsafe and unsanitary points she’s lived in for greater than a 12 months.

The listing of issues appears endless.

There’s no warmth, closets are lined in mildew and mildew, she has a ceiling with an enormous gap in it, no sizzling water, and brown water dripping from the bathe.

Goddard says the issues began in the summertime of 2021.

She reached out to her landlord, however stated after they did make fixes, they have been sub-par at greatest. She says one in every of their options included eradicating fungus with a moist rag.

That’s when she reached out to the town.

“Right here I’m writing him again on 8/24, 8/25m asking him, ‘have been you capable of attain out to the property administration?’” stated Goddard.

When she obtained nowhere with that, she stopped paying lease, refusing to pay for a spot that wasn’t getting mounted.

With nowhere else to show, she she referred to as us and we started working.

The primary few calls to the property administration went no the place.

We tried the town of East Cleveland, too, getting forwarded to voicemail after voicemail.

That’s once we determined to speak to Z4 Properties head to head.

An agent with Z4 Properties, Phyllis Ferguson, stated they acquired the Tremendous Luxor Residences again in Might and it got here with a slew of points they didn’t find out about.

“After I got here to this property, all of them have been in dire straights,” stated Ferguson. “The prior administration staff had many areas of alternatives that hadn’t been addressed.”

Now that they’re addressing these points, Ferguson says they’re doing the most effective they will with a brief employees. She promised to assist Goddard, committing to sending her newly-hired upkeep staff as quickly as potential.

“She’s truly going to be primary,” stated Ferguson, referring to Goddard.

Goddard additionally obtained an eviction discover as a result of she wasn’t paying lease.

We requested the property proprietor about that. They are saying they’re trying into the state of affairs.

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