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Arkansas mom says school mask mandates led to ‘cruelty and discrimination’ against her daughter

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Arkansas mom says school mask mandates led to ‘cruelty and discrimination’ against her daughter

To forestall the unfold of COVID-19, the Facilities for Illness Management and Prevention (CDC) first advisable the sporting of face masks in all public settings in April 2020. Finally, this led to long-term masks mandates throughout the nation — together with in most faculties.

It additionally sparked an typically contentious divide between mother and father who supported the mandates and those that opposed it.

Ginny Lauren Dowden, 40, of Arkansas fought for her daughter to have the ability to stay mask-free — a hard-won battle that took an emotional toll.

PARENTS NOW QUESTION WHETHER COVID MASK MANDATES DID MORE HARM THAN GOOD

It was just some months earlier than the pandemic when Dowden and her household moved from Dallas, Texas, to Fayetteville, Arkansas. 

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She enrolled her older daughter, Rosalyn, 8, in second grade on the native public faculty. (Her youthful daughter was simply an toddler on the time.) Then when COVID hit, the faculties in Northwest Arkansas abruptly closed.

Ginny Lauren Dowden, proven together with her daughter, Rosalyn, fought for her little woman to stay mask-free regardless of faculty masks mandates of their city of Fayetteville, Arkansas.  (Ginny Lauren Dowden)

After a number of months of on-line studying, younger Rosalyn was excited to return to in-person faculty in third grade — till the masks mandate was introduced.

Straight away, Dowden began the method of looking for a masks exemption. 

“Rosalyn has bronchial asthma, takes day by day treatment and makes use of an inhaler,” Dowden informed Fox Information Digital in a telephone interview. 

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“Frequent sense tells you {that a} youngster with bronchial asthma shouldn’t be in a masks for eight hours a day.”

FACE MASKS MADE ‘LITTLE TO NO DIFFERENCE’ IN PREVENTING SPREAD OF COVID, SCIENTIFIC REVIEW FINDS

A number of research have proven that face masks are protected for kids with bronchial asthma to put on and don’t trigger respiratory points or worsen underlying lung circumstances. 

The American Academy of Allergy, Bronchial asthma & Immunology, headquartered in Milwaukee, has mentioned that sporting a masks doesn’t have an effect on oxygen saturation, whereas the American Lung Affiliation of Chicago states on its web site that “kids with bronchial asthma ought to be capable to put on a non-N95 facial protecting with out affecting their oxygen ranges.”

“Frequent sense tells you {that a} youngster with bronchial asthma shouldn’t be in a masks for eight hours a day.”

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Even so, Dowden was not comfy together with her daughter sporting a masks for lengthy intervals of time.

She began by asking her daughter’s pediatrician’s workplace to approve the exemption, however the workplace refused.

“The medical industrial advanced right here on the town works collectively with the college district, so I believe they had been underneath stress to disclaim all exemption requests,” mentioned Dowden.

Ginny Lauren Dowden, shown with daughter Rosalyn, has spoken up at school board meetings and at state Senate committee meetings in defense of parental choice and freedoms.

Ginny Lauren Dowden, proven with daughter Rosalyn, has spoken up in school board conferences and at state Senate committee conferences in protection of parental alternative and freedoms. (Ginny Lauren Dowden)

Subsequent, Dowden went again to her hometown in South Arkansas, the place she was lastly in a position to get an exemption observe from the physician there. 

“The docs that I actually trusted — and who weren’t simply spewing out the identical CDC speaking factors — by no means inspired me to masks my daughter due to her bronchial asthma,” she mentioned.

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SHOULD YOU STILL WEAR A MASK TODAY? WHAT ALL OF US SHOULD KNOW NOW

Nonetheless, even after the physician signed off, the elementary faculty nonetheless pushed again. 

Though the college’s coverage said that solely a physician’s observe was required, the administration informed Dowden she would even have to offer an “bronchial asthma motion plan” outlining how Rosalyn’s bronchial asthma was managed. 

Dowden returned to the physician for the additional documentation. After a number of extra emails and telephone calls, Rosalyn’s exemption was lastly granted.

Pals flip chilly

However the wrestle was removed from over.

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The subsequent day, for the primary time for the reason that begin of COVID, Dowden’s daughter Rosalyn was excited to return to high school and not using a masks — however it wasn’t the constructive expertise they’d anticipated.

“Each day, she would lose extra buddies. Lots of the different youngsters simply wouldn’t come close to her anymore.”

Since transferring to Fayetteville, each Dowden and her daughter had made many new buddies, primarily different moms and daughters from faculty. 

WOMEN MORE LIKELY TO SUFFER FROM ‘LONG COVID,’ BUT HEALTHY HABITS CAN LOWER THE RISK

However when Rosalyn confirmed as much as class and not using a masks, that every one modified.

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“Each day, she would lose extra buddies,” mentioned Dowden, turning into emotional within the interview.

"Many of the other kids just wouldn’t come near her anymore," said Dowden about how her daughter was treated at school once she showed up without a mask. She said her daughter experienced stress, anxiety and discrimination.

“Lots of the different youngsters simply wouldn’t come close to her anymore,” mentioned Dowden about how her daughter was handled in school as soon as she confirmed up and not using a masks. She mentioned her daughter skilled stress, anxiousness and discrimination. (David Crane/MediaNews Group/Los Angeles Every day Information through Getty Photos)

“Lots of the different youngsters simply wouldn’t come close to her anymore.”

Dowden additionally skilled social fallout of her personal, she mentioned, as she was ridiculed by different moms who had as soon as been her buddies.

“It’s one factor for me to lose buddies — I will be high-quality — however it’s a lot more durable for an 8-year-old woman,” Dowden mentioned. 

“They handled her terribly. Their mother and father had been telling them to not go close to Rosalyn as a result of she would make them sick.”

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“I requested if she’d really feel extra comfy simply going together with it. Rosalyn’s reply was at all times an emphatic ‘no.’”

Regardless of the poor remedy she skilled, younger Rosalyn by no means wavered in her resolution to not put on a masks. 

“There have been days when she was nervous about not sporting one. I made certain to repeatedly verify in together with her and her coronary heart,” Dowden mentioned. 

NJ 3-YEAR-OLD KICKED OUT OF SPEECH THERAPY DUE TO MASK MANDATES: ‘CATASTROPHIC MORAL CRIME’

“I might ask about how she was feeling and the way troublesome issues had been for her. I requested if she’d really feel extra comfy simply going together with it and sporting one.”

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Rosalyn’s reply was at all times an emphatic “no,” mentioned Dowden.

‘You possibly can kill me’

A latest scientific overview indicated that masks mandates could have achieved little to nothing to curb the unfold of COVID. Based mostly on the outbreaks at her daughter’s faculty, Dowden believes that’s true.

“They took all the precautions — checking youngsters’ temperatures, having them use hand sanitizer and ensuring their masks had been pulled up over their noses — however then there could be a constructive case and the entire class must keep dwelling and quarantine,” she mentioned. “It utterly disrupted the complete 12 months.”

“The masks did nothing,” she added. “Everybody knew it, however they nonetheless went together with the narrative.”

In addition to mask wearing, Ginny Dowden said her daughter's school also required daily temperature checks and the regular use of hand sanitizer.

Along with masks sporting, Ginny Dowden mentioned her daughter’s faculty additionally required day by day temperature checks and the common use of hand sanitizer. (iStock)

Dowden doesn’t consider that everybody was being intentionally merciless. She mentioned some had been appearing out of real worry, in her view.

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“Concern may be paralyzing,” she mentioned. “I can completely perceive and empathize with those that had been actually scared concerning the well-being and well being of their youngsters.”

“However there was no area — and no grace — prolonged to these of us who genuinely questioned issues,” Dowden continued. “Like them, we actually felt we had been doing what was greatest for our youngsters. However we had been categorized as egocentric, unkind, negligent and presumably [even] able to killing others.”

“We had been categorized as egocentric, unkind, negligent and presumably able to killing others.”

Rosalyn Dowden frequently got here dwelling from faculty with new tales of repercussions for not protecting her face. 

KIDS’ MASK USE ‘SHOULD NOT BE FORCED,’ STUDY AUTHORS ARGUE

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No less than as soon as a day, a instructor would method her within the corridor and inform her to placed on a masks. The woman must clarify, time and again, why she didn’t need to put on one.

“There was no motive the lecturers needed to preserve asking her about it day by day — they need to have recognized about her exemption,” Dowden mentioned. “Each day, this 8-year-old was pressured to defend herself to adults and different college students. There was no help system for her.”

In a single instance, one other pupil informed Rosalyn, “I’ve to put on two masks day by day since you received’t put on one. You possibly can kill me.”

At least once a day, a teacher would approach Dowden's daughter in the hall and tell her to put on a mask. The girl would have to explain, over and over again, why she didn’t have to wear one.

No less than as soon as a day, a instructor would method Dowden’s daughter within the corridor and inform her to placed on a masks. The woman must clarify, time and again, why she didn’t need to put on one. (REUTERS/Brendan McDermid/File Picture)

In her personal classroom, Rosalyn’s third-grade instructor didn’t supply a lot help. She even appeared to keep away from her as a lot as attainable, Dowden mentioned. 

“It was nearly like Rosalyn was invisible,” Dowden mentioned by way of tears. “The instructor made her sit at the back of the category away from all the opposite youngsters. It’s simply merciless to single kids out deliberately and make them really feel ‘lower than.’”

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Added Dowden, “Actually, every little thing she went by way of — it was like youngster abuse.”

“It’s simply merciless to single kids out deliberately and make them really feel ‘lower than.’”

Nonetheless, Dowden identified that there have been additionally some nice lecturers on the faculty who had been put in a tricky place. 

“They had been merely imposing what that they had been required to do by the district,” she mentioned.

Talking up in school board conferences

As the opposite mother and father and college students continued to distance themselves, Dowden figured she had nothing to lose. 

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She began the state’s first chapter of Mothers for Liberty. It is a nonprofit nationwide group devoted to “preventing for the survival of America by unifying, educating and empowering mother and father to defend their parental rights in any respect ranges of presidency,” in accordance with its web site.

Dowden additionally began talking in school board conferences about not solely the masks mandates, however about adjustments to the curriculum that made her uncomfortable. 

In July 2021, over 250 mother and father from the neighborhood confirmed as much as a gathering.

“They had been introducing the youngsters to matters that don’t have any place in colleges,” she mentioned. “I acquired the sensation that these adjustments would affect the youngsters greater than a masks ever might.”

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As well as, Dowden began a grassroots group with another mother and father who had been additionally in opposition to the masks mandates and different adjustments taking place within the colleges. 

In July 2021, over 250 mother and father from the neighborhood confirmed as much as a gathering, mentioned Dowden.

She has spoken in entrance of the Senate Schooling Committee on the Arkansas State Capitol. And thru Conduit Information, the nonprofit information community the place she works because the communications director, she collaborates with legislators and different counties to activate change. 

Making a constructive change

Within the spring of her daughter’s third-grade 12 months, issues began to enhance. The opposite youngsters began to inform Rosalyn that she was fortunate that she didn’t need to put on a masks — which made her really feel a bit of higher. 

However then, that summer time, Dowden realized the college wouldn’t be lifting the masks mandate going into Rosalyn’s fourth-grade 12 months.

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“And so I began the identical outdated music and dance once more with the docs and the exemption documentation,” Dowden mentioned.

"Between the masks and what I was learning about what they were teaching in the classrooms, I just felt so heavy-hearted," said Ginny Dowden about the public school system and what her daughter (not pictured) was going through. 

“Between the masks and what I used to be studying about what they had been educating within the school rooms, I simply felt so heavy-hearted,” mentioned Ginny Dowden concerning the public faculty system and what her daughter (not pictured) was going by way of.  (iStock)

“However between the masks and what I used to be studying about what they had been educating within the school rooms, I simply felt so heavy-hearted about sending my daughter again there.”

Round that point, Dowden heard a few new classical Christian faculty that had simply opened up within the space. It was small, with just some dozen college students. 

Ginny Dowden utilized to it for her daughter, who was granted a scholarship — and the mother then pulled Rosalyn out of the general public faculty in the course of the autumn semester.

CONNECTICUT FAMILY SHARES HEARTBREAKING IMPACT OF SCHOOL MASK MANDATES

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“She was in a position to go to the brand new faculty unmasked, with out being handled any in another way,” Dowden mentioned. “All the opposite youngsters and lecturers welcomed her with open arms. It was an actual godsend.”

Right this moment, Rosalyn Dowden is flourishing in her fifth-grade class, her mother mentioned. 

“She’s far more lighthearted,” Dowden mentioned. “Kids aren’t imagined to have to hold most of these burdens and see such public discourse from mother and father. They are not outfitted to deal with that. Now, she is in an atmosphere that encourages her to thrive, one which talks about magnificence and goodness and fact.”

‘By no means had a sufferer’s mentality’

Dowden firmly believes the masks prompted immeasurable psychological and emotional turmoil for teenagers, to not point out a lack of studying. 

Even so, regardless of all of the stress and anxiousness her daughter skilled, she mentioned her daughter by no means felt like a sufferer.

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“Regardless that she was discriminated in opposition to, handled poorly, made enjoyable of — even accused of having the ability to kill different youngsters as a result of she didn’t put on a masks — she by no means had a sufferer’s mentality,” mentioned Dowden. 

“She was so mentally sturdy. It was arduous and scary, however she stood her floor, though many individuals would have caved to the peer stress.”

Ginny Dowden said her daughter has asthma, takes daily medication and uses an inhaler, making her worry about the potential impact of wearing a mask all day long.

Ginny Dowden mentioned her daughter has bronchial asthma, takes day by day treatment and makes use of an inhaler, making her fear concerning the potential affect of sporting a masks all day lengthy. (iStock)

“She understood that typically it’s important to swim in opposition to the present — that doing the fitting factor, as a rule, is tough and unpopular,” Dowden mentioned.

“She confirmed extra fortitude, braveness and spine than the vast majority of adults.”

Preventing mandates held ‘vital lesson’

In some methods, Dowden feels that the college’s dealing with of COVID and masks mandates served as an vital lesson for folks. 

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“It gave us a extremely clear image of how political pursuits had been put forward of what was greatest for our children,” she mentioned. 

“They had been educating our children what to suppose, not methods to suppose. I believe by the tip, it actually opened so many mother and father’ eyes.”

Via her advocacy efforts, Dowden has made a brand new circle of buddies. 

“I discovered that [as] I stood up and spoke out, folks I’d by no means met began reaching out to me,” she mentioned.

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“There’s nonetheless an ongoing battle in our colleges … You possibly can’t be complacent.”

Now, going into the second 12 months of her Mothers for Liberty group, Dowden is seeing a shift as native mother and father turn out to be extra concerned — however it’s nonetheless a sluggish course of.

If she might ship a message to different mother and father, it could be, “Don’t neglect what they did.”

“They had been principally tyrants who put unconstitutional mandates in place, and everybody simply took it,” mentioned Dowden. 

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“It’s vital to proceed to struggle. There’s nonetheless an ongoing battle in our colleges proper now, and you may’t be complacent, not even now that the masks are gone.”

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Sick Prisoners in New York Were Granted Parole but Remain Behind Bars

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Sick Prisoners in New York Were Granted Parole but Remain Behind Bars

When the letter arrived at Westil Gonzalez’s prison cell saying that he had been granted parole, he couldn’t read it. Over the 33 years he had been locked up for murder, multiple sclerosis had taken much of his vision and left him reliant on a wheelchair.

He had a clear sense of what he would do once freed. “I want to give my testimony to a couple of young people who are out there, picking up guns,” Mr. Gonzalez, 57, said in a recent interview. “I want to save one person from what I’ve been through.”

But six months have passed, and Mr. Gonzalez is still incarcerated outside Buffalo, because the Department of Corrections has not found a nursing home that will accept him. Another New York inmate has been in the same limbo for 20 months. Others were released only after suing the state.

America’s elderly prison population is rising, partly because of more people serving long sentences for violent crimes. Nearly 16 percent of prisoners were over 55 in 2022, up from 5 percent in 2007. The share of prisoners over 65 quadrupled over the same time period, to about 4 percent.

Complex and costly medical conditions require more nursing care, both in prison and after an inmate’s release. Across the country, prison systems attempting to discharge inmates convicted of serious crimes often find themselves with few options. Nursing home beds can be hard to find even for those without criminal records.

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Spending on inmates’ medical care is increasing — in New York, it has grown to just over $7,500 in 2021 from about $6,000 per person in 2012. Even so, those who work with the incarcerated say the money is often not enough to keep up with the growing share of older inmates who have chronic health problems.

“We see a lot of unfortunate gaps in care,” said Dr. William Weber, an emergency physician in Chicago and medical director of the Medical Justice Alliance, a nonprofit that trains doctors to work as expert witnesses in cases involving prison inmates. With inmates often struggling to get specialty care or even copies of their own medical records, “things fall through the cracks,” he said.

Dr. Weber said he was recently involved in two cases of seriously ill prisoners, one in Pennsylvania and the other in Illinois, who could not be released without a nursing home placement. The Pennsylvania inmate died in prison and the Illinois man remains incarcerated, he said.

Almost all states have programs that allow early release for inmates with serious or life-threatening medical conditions. New York’s program is one of the more expansive: While other states often limit the policy to those with less than six months to live, New York’s is open to anyone with a terminal or debilitating illness. Nearly 90 people were granted medical parole in New York between 2020 and 2023.

But the state’s nursing home occupancy rate hovers around 90 percent, one of the highest in the nation, making it especially hard to find spots for prisoners.

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The prison system is “competing with hospital patients, rehabilitation patients and the general public that require skilled nursing for the limited number of beds available,” said Thomas Mailey, a spokesman for the New York Department of Corrections and Community Supervision. He declined to comment on Mr. Gonzalez’s case or on any other inmate’s medical conditions.

Parolees remain in the state’s custody until their original imprisonment term has expired. Courts have previously upheld the state’s right to place conditions on prisoner releases to safeguard the public, such as barring paroled sex offenders from living near schools.

But lawyers and medical ethicists contend that paroled patients should be allowed to choose how to get their care. And some noted that these prisoners’ medical needs are not necessarily met in prison. Mr. Gonzalez, for example, said he had not received glasses, despite repeated requests. His disease has made one of his hands curl inward, leaving his unclipped nails to dig into his palm.

“Although I’m sympathetic to the difficulty of finding placements, the default solution cannot be continued incarceration,” said Steven Zeidman, director of the criminal defense clinic at CUNY School of Law. In 2019, one of his clients died in prison weeks after being granted medical parole.

New York does not publish data on how many inmates are waiting for nursing home placements. One 2018 study found that, between 2013 and 2015, six of the 36 inmates granted medical parole died before a placement could be found. The medical parole process moves slowly, the study showed, sometimes taking years for a prisoner to even get an interview about their possible release.

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Finding a nursing home can prove difficult even for a patient with no criminal record. Facilities have struggled to recruit staff, especially since the coronavirus pandemic. Nursing homes may also worry about the safety risk of someone with a prior conviction, or about the financial risk of losing residents who do not want to live in a facility that accepts former inmates.

“Nursing homes have concerns and, whether they are rational or not, it’s pretty easy not to pick up or return that phone call,” said Ruth Finkelstein, a professor at Hunter College who specializes in policies for older adults and reviewed legal filings at The Times’s request.

Some people involved in such cases said that New York prisons often perform little more than a cursory search for nursing care.

Jose Saldana, the director of a nonprofit called the Release Aging People in Prison Campaign, said that when he was incarcerated at Sullivan Correctional Facility from 2010 through 2016, he worked in a department that helped coordinate parolees’ releases. He said he often reminded his supervisor to call nursing homes that hadn’t picked up the first time.

“They would say they had too many other responsibilities to stay on the phone calling,” Mr. Saldana said.

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Mr. Mailey, the spokesman for the New York corrections department, said that the agency had multiple discharge teams seeking placement options.

In 2023, Arthur Green, a 73-year-old patient on kidney dialysis, sued the state for release four months after being granted medical parole. In his lawsuit, Mr. Green’s attorneys said that they had secured a nursing home placement for him, but that it lapsed because the Department of Corrections submitted an incomplete application to a nearby dialysis center.

The state found a placement for Mr. Green a year after his parole date, according to Martha Rayner, an attorney who specializes in prisoner release cases.

John Teixeira was granted medical parole in 2020, at age 56, but remained incarcerated for two and a half years, as the state searched for a nursing home. He had a history of heart attacks and took daily medications, including one delivered through an intravenous port. But an assessment from an independent cardiologist concluded that Mr. Teixeira did not need nursing care.

Lawyers with the Legal Aid Society in New York sued the state for his release, noting that during his wait, his port repeatedly became infected and his diagnosis progressed from “advanced” to “end-stage” heart failure.

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The Department of Corrections responded that 16 nursing homes had declined to accept Mr. Teixeira because they could not manage his medical needs. The case resolved three months after the suit was filed, when “the judge put significant pressure” on the state to find an appropriate placement, according to Stefen Short, one of Mr. Teixeira’s lawyers.

Some sick prisoners awaiting release have found it difficult to get medical care on the inside.

Steve Coleman, 67, has trouble walking and spends most of the day sitting down. After 43 years locked up for murder, he was granted parole in April 2023 and has remained incarcerated, as the state looks for a nursing home that could coordinate with a kidney dialysis center three times each week.

But Mr. Coleman has not had dialysis treatment since March, when the state ended a contract with its provider. The prison has offered to take Mr. Coleman to a nearby clinic for treatment, but he has declined because he finds the transportation protocol — which involves a strip search and shackles — painful and invasive.

“They say you’ve got to go through a strip search,” he said in a recent interview. “If I’m being paroled, I can’t walk and I’m going to a hospital, who could I be hurting?”

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Volunteers at the nonprofit Parole Prep Project, which assisted Mr. Coleman with his parole application, obtained a letter from Mount Sinai Hospital in New York City in June offering to give him medical care and help him transition back into the community.

Still incarcerated two months later, Mr. Coleman sued for his release.

In court filings, the state argued that it would be “unsafe and irresponsible” to release Mr. Coleman without plans to meet his medical needs. The state also said that it had contacted Mount Sinai, as well as hundreds of nursing homes, about Mr. Coleman’s placement and had never heard back.

In October, a court ruled in the prison system’s favor. Describing Mr. Coleman’s situation as “very sad and frustrating,” Justice Debra Givens of New York State Supreme Court concluded that the state had a rational reason to hold Mr. Coleman past his parole date. Ms. Rayner, Mr. Coleman’s lawyer, and the New York Civil Liberties Union appealed the ruling on Wednesday.

Fourteen medical ethicists have sent a letter to the prison supporting Mr. Coleman’s release. “Forcing continued incarceration under the guise of ‘best interests,’ even if doing so is well-intentioned, disregards his autonomy,” they wrote.

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Several other states have come up with a different solution for people on medical parole: soliciting the business of nursing homes that specialize in housing patients rejected elsewhere.

A private company called iCare in 2013 opened the first such facility in Connecticut, which now houses 95 residents. The company runs similar nursing homes in Vermont and Massachusetts.

David Skoczulek, iCare’s vice president of business development, said that these facilities tend to save states money because the federal government covers some of the costs through Medicaid.

“It’s more humane, less restrictive and cost-effective,” he said. “There is no reason for these people to remain in a corrections environment.”

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Surgeon shares story of insurance provider calling during patient's surgery

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Surgeon shares story of insurance provider calling during patient's surgery

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A surgeon in Austin, Texas, was in the middle of surgery when she was notified of a phone call from the patient’s insurance provider.

Dr. Elisabeth Potter is a board-certified plastic surgeon who specializes in reconstruction for women who have had breast cancer. Last year alone, she did about 520 surgeries for cancer patients.

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She recently shared a video of herself talking about the experience.

HEALTH CARE COSTS UP TO 300% HIGHER FOR PRIVATELY INSURED PATIENTS THAN THOSE WITH MEDICARE, REPORT REVEALS

“I just performed two bilateral DIEP flap surgeries and two bilateral tissue expander surgeries,” she said in the now-viral video. 

(In DIEP flap surgery reconstruction, skin, fat and blood vessels from the patient’s abdominal area are used to rebuild breasts.) 

Dr. Elisabeth Potter, a Texas surgeon, recently shared a video of herself talking about a phone call that came in from an insurance company during a patient’s surgery.  (Dr. Elisabeth Potter; @drelisabethpotter)

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During one of the DIEP cases, while the patient was asleep on the operating table, the doctor was interrupted by a nurse supervisor informing her that a call had come in from UnitedHealthcare, the patient’s insurance company, Potter said.

The nurse who took the call said that Potter was in surgery and not available. 

“And they said, I need to get her a message because we need to talk to her about this patient,” Potter told Fox News Digital. “So they wrote a note and brought it into the operating room and I took a picture of it, because I’m like, I can’t believe this is happening.”

HEALTH CARE IS ‘OVERWHELMINGLY COMPLEX’ FOR OLDER ADULTS, EXPERTS SAY: ‘EVER-INCREASING HURDLE’

The note indicated the name and number of the person to call at UnitedHealthcare, along with the patient’s name and Dr. Potter’s name. (The note did not state that the caller had requested an immediate response.)

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“The nurse at the front desk of the OR who took the call and wrote this note said that the person on the phone first asked for the patient and then for me,” Potter told Fox News Digital. 

“I made that judgment call and I stand by that — I think it was the right thing to do for the patient.”

“He was told I was scrubbed in[to the] OR and he asked the nurse that I be contacted in OR and given the message.”

Added Potter, “The nurse manager said she had never in her career received a call like that before. She thought it must be important and brought the message to the OR.”

Dr. Elisabeth Potter

Dr. Elisabeth Potter, a surgeon in Austin, Texas, was in the middle of surgery when she was notified of a phone call from the patient’s insurance provider. (Dr. Elisabeth Potter; @drelisabethpotter)

It was odd, Potter said, that the insurance company had called the front desk of the hospital, where she is not an employee. 

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“They didn’t call my office. They didn’t call my cell phone. They didn’t send me an email. This wasn’t the billing department of the hospital.” 

Afraid that the insurance company might deny the patient’s service, Potter made the decision to scrub out mid-surgery to return the call to United. 

BOY FACING BLINDNESS GETS LIFE-CHANGING EYE SURGERY: ‘SUCH A BLESSING’

The surgeon stated to Fox News Digital that UnitedHealthcare did not require her to leave the operating room or threaten to deny coverage.

The patient was safe with another surgeon and the anesthesia team, who were finishing up the procedure.

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Dr. Elisabeth Potter

Dr. Elisabeth Potter is a board-certified plastic surgeon in Texas who specializes in breast reconstruction for women who have had breast cancer.  (Dr. Elisabeth Potter)

Potter was “scared” that the patient would wake up and find out that the insurance company said they didn’t have the information they needed and would deny the claim, she said.

“I’ve seen it before, when people get stuck with bills that are $80,000 or $100,000,” she said to Fox News Digital. “And so I said to my partners, ‘I’m going to make this call real quick.’” (See her video here.)

“Dealing with insurance is a really important part of taking care of patients affected by breast cancer, because the diagnosis is financially devastating.”

“If it had been at a critical moment during the surgery, I wouldn’t have,” Potter clarified. “But I made that judgment call and I stand by that — I think it was the right thing to do for the patient.”

On the phone, the insurance company stated that they needed to know the patient’s diagnosis and the justification for the inpatient stay, something Potter had already communicated, she said.

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WOMAN RECEIVES PIG KIDNEY TRANSPLANT, WALKS OUT OF HOSPITAL DAYS LATER: ‘SECOND CHANCE’

“And I was like, wait a minute, we got authorization for the surgery. We submitted all of our clinical documentation. We’ve done all the paperwork, the phone calls, all the stuff. You have her diagnosis codes, you have all of it,” she went on.

“And they said, ‘Actually, I don’t, another department has that, but I need this right now,’” Potter said. “There was a sense of entitlement to my time and to the information in that moment,” the surgeon added. 

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Potter also noted that the person on the line didn’t have access to the patient’s full medical information, despite the procedure already being pre-approved.

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“I’m not sure that person even understood that they had an impact on those patients I was operating on,” Potter told Fox News Digital. “They were just thinking about money and numbers and were not understanding at all.”

Insurance form

Potter was “scared” that the patient would wake up and find out that the insurance company said they didn’t have the information they needed and would deny the claim, the surgeon told Fox News Digital. (iStock)

“It’s beyond frustrating and, frankly, unacceptable,” she told Fox News Digital. “Patients and providers deserve better than this. We should be focused on care, not bureaucracy.”

Potter noted that she has always been “devoted” to providing care in-network through insurance. 

“Dealing with insurance is a really important part of taking care of patients affected by breast cancer, because the diagnosis is financially devastating,” she told Fox News Digital.

      

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“I’ve found that I really have to engage directly and think about insurance and whether they’re covering treatments and what my patients are experiencing.”

Potter emphasized that she doesn’t think insurance is “evil,” noting that there are some “really good things” about businesses that take care of people. 

Hospital front desk

It was odd, the surgeon felt, that the insurance company called the front desk of the hospital, where she was not an employee.  (iStock)

“But this has developed into something that no longer is devoted to patient care. This is just a machine that’s running and making money, and they don’t care about me as a provider,” she said.

Many physicians have given up and refuse to deal with insurance companies, opting to stay out of network and let the patient pay upfront and deal with getting reimbursed, Potter noted. 

“Patients and providers deserve better than this.”

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“I’ve gone to Washington, D.C., I have fought to protect access to [breast] reconstruction,” she said. “I have testified in the state legislature about these issues.”

She added, “It’s just getting undoable. And this moment, this week, was like, we’ve crossed a line — they’re actually in the operating room.”

HEALTH CARE OR HOUSING? MORE STATES ARE USING MEDICAID FUNDS TO HELP THE HOMELESS

Fox News Digital contacted UnitedHealthcare for comment. The company sent the following statement.

“There are no insurance-related circumstances that would require a physician to step out of surgery and it would create potential safety risks if they were to do so.”

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It went on, “We did not ask nor would ever expect a physician to interrupt patient care to answer a call and we will be following up with the provider and hospital to understand why these unorthodox actions were taken.”

UnitedHealthcare

Separately, the head of UnitedHealthcare group said on Thursday that the company remains “focused on making high-quality, affordable health care more available while making the health system easier to navigate for patients and providers.” (iStock)

Separately, the head of UnitedHealthcare group said on Thursday that the company is confident it will be able to grow its business in fiscal year 2025. 

“The people of UnitedHealthcare remain focused on making high-quality, affordable health care more available to more people while making the health system easier to navigate for patients and providers, positioning us well for growth in 2025,” CEO Andrew Witty said in the company’s earnings report on Thursday. 

For more Health articles, visit www.foxnews.com/health

His optimism comes shortly after the head of its insurance unit was gunned down in New York City, inciting a heated conversation about the role of the health insurance industry in the United States. 

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Fox News Digital’s Daniella Genovese contributed reporting.

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