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Invoice Invasion: Defending the Finance Department From Hidden Fraud Risks | PYMNTS.com

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Invoice Invasion: Defending the Finance Department From Hidden Fraud Risks | PYMNTS.com

Businesses can’t grow without getting paid, and businesses won’t get paid without an invoice.

But fraudsters have taken notice, capitalizing on the fact that the invoice, whether it’s digital or paper, represents one of a company’s most attractive attack surfaces.

Against this backdrop, invoice fraud is a rapidly growing threat, with cybercriminals and internal fraudsters increasingly finding ways to manipulate the payment process for illicit gain.

Invoice and vendor fraud can take many forms, from fake invoices sent by external cybercriminals to fraudulent activities carried out by employees with access to internal systems.

And as the contemporary threat landscape digitizes, with businesses becoming more reliant on digital transactions, the risk continues to rise, especially for companies with outdated systems or weak internal controls.

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Cybercriminals have become adept at exploiting weaknesses in digital payment systems. Invoice fraud often starts with a phishing attack or a compromised email account. In these cases, attackers will intercept or spoof communications between businesses, posing as a legitimate vendor or supplier. They then send altered invoices or payment instructions, redirecting funds to fraudulent accounts.

For many B2B companies, these vulnerabilities have become a significant source of financial and operational risk.

Read more: Why Business Email Compromise Scams Target Valuable B2B Relationships

Outdated Systems and Weak Internal Controls: A Recipe for Disaster

The PYMNTS Intelligence report “Automating Accounts Payable for Cost Savings” found that 34% of businesses process more than 5,000 invoices per month. At the same time, separate PYMNTS Intelligence in the report “Getting Paid: Digital Payments for Improving Cash Flow and Customer Experience” found that 75% of companies still use paper checks.

Those two statistics underscore a growing gap in the payments industry: the disconnect between accounts payable (AP) workflows and payments, which can leave businesses vulnerable to inefficiencies and fraud.

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That’s because manual and paper-based processes expose companies to risks such as invoice duplication, payment fraud and vendor impersonation. Paper-based systems also make it difficult to implement stringent security controls, while fragmented tech stacks may not offer effective safeguards.

Fraudsters “will call your back-office staff who are not trained in payments fraud prevention and try to communicate false information over the phone. And these staffers, they are great, smart, hardworking people, but they do not have the tools and that is why the fraudsters are attacking them,” Ernest Rolfson, founder and CEO of Finexio, told PYMNTS in an interview posted in July.

“Fraud is the biggest and most important thing we hear from customers today in B2B payments … They want more automation, as much as possible, and they want no fraud,” Rolfson added.

Read also: Unlocking the 3 Biggest Benefits of Automating Accounts Payable

Strategies for Prevention and Risk Mitigation

Data shows the average enterprise receives half of its invoices on paper, with nearly four in 10 (38%) of payments being made manually. Against this backdrop, over a third of firms (36%) cite automating their AP function as a key priority.

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Companies that rely on manual processes and systems that are prone to human error and offer limited visibility into transactions can find that they’ve inadvertently made it easier for both external and internal fraudsters to exploit them.

“The inflexibility of traditional systems and platforms have prevented lots of companies from moving forward and keeping up,” Boost Payment Solutions Chief Operating Officer Illya Shell told PYMNTS.

Many businesses, especially small- to medium-sized businesses, also operate with limited financial oversight, allowing fraudulent invoices to slip through the cracks.

But advances in digital payments technology, including automated invoicing and payment platforms with built-in fraud detection capabilities, can help reduce the risk of human error and flag suspicious transactions in real time. These systems offer greater visibility into the payment process and can quickly identify anomalies, such as changes to bank account details or unusual payment requests.

Ultimately, the human layer of defense, as emphasized by many of the risk management leaders PYMNTS has spoken to, is increasingly critical in shrinking enterprise attack surfaces — making individual education around best practices crucial for a company’s own employees.

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Developing strong relationships with trusted vendors and suppliers can also help reduce the risk of fraudulent invoices. Businesses should verify vendor details before making payments and regularly review supplier contracts to ensure that services are being rendered as agreed.

Looking ahead, as businesses invest in advanced technologies, strengthen internal policies and educate their employees on fraud risks, the future intersection of both payments automation and fraud prevention looks bright.

“There are a lot of changes happening across a lot of outdated or antiquated industries. We’re in a good space right now to see a lot of change,” Priority Head of Commercial Court Toomey told PYMNTS. “It’s ironic that one of the areas for most companies that is the most outdated are their financial tools, when just a small investment from that same team can go a long way in improving efficiency and also cost savings.”

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Finance

Boost your finances in 2025: Experts share top New Year's money resolutions

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Boost your finances in 2025: Experts share top New Year's money resolutions

With holiday credit card bills starting to roll in, you might want to shift your New Year’s resolution from your waistline to your wallet.

In a Fox 32 money saver special report, we asked the experts for a little help on how to boost your finances in 2025.

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SMART MONEY MOVES

Why you should care:

“Some of the resolutions, some of the tips we would recommend for your New Year resolutions, financially, is to plan for retirement,” said Chip Lupo, a writer and analyst at WalletHub.

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Lupo said it’s critically important that you begin to build an emergency fund to avoid relying on high-interest credit cards during life’s unexpected moments.

“We’re in a situation now where, because of the inflationary economy, people are now relying on credit cards for everyday expenses when the primary objective of a credit card for most people is to have basically an emergency fund,” Lupo said.

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Lupo said that wages aren’t keeping up with the rate of inflation, and people are turning to credit cards for the essentials such as food and gas, which leads to significant debt by the end of the year.

“I think a big area that lot of consumers can agree on was the rising living costs,” said consumer finance expert Andrea Woroch. “Inflation impacting how much they’re spending on housing, transportation, groceries as well as even health care.”

MAKE A GAME PLAN

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What you can do:

Woroch said you need to get back to the basics – set a budget this year and follow it.

“A lot of people think of a budget as being really restrictive and while it does cap you on spending in certain areas, a budget allows you to see where you are potentially wasting money on things you don’t need,” Woroch said.

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If you think setting up a budget can be overwhelming, Woroch said going into debt and having no money in savings can be even worse.

Not to mention, there are digital tools and apps to help you set a budget, like the “You Need a Budget” app, or YNAB.

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“Saying you are going to pay off debt is not enough. You have to be specific with how much debt you are going to pay off and set a realistic goal,” Woroch said.

When you take on this financial resolution, Woroch said it’s important to have a plan in place. Use a balance transfer credit card or pay off the smallest balance first.

If you don’t have a plan, Woroch said you will likely just continue your cycle of debt.

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Another tip from our experts, they both recommended taking advantage of the high interest rates being offered with online bank accounts or CD’s.

The Source: For this story, the Fox 32 Chicago Special Projects team spoke with leading personal finance experts Chip Lupo from WalletHub and Andrea Woroch.

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Finance

Stacey Abrams-founded groups slapped with historic fine for campaign finance violations

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Stacey Abrams-founded groups slapped with historic fine for campaign finance violations

A pair of voting advocacy groups founded by failed Democrat Georgia gubernatorial candidate Stacey Abrams were hit with a historic fine by the Georgia Ethics Commission for violating campaign finance laws to bolster Abram’s 2018 election.  

“Today the State Ethics Commission entered into a consent agreement with the New Georgia Project and the New Georgia Project Action Fund for a total of $300,000,” the Georgia State Ethics Commission posted in a statement on Wednesday. “This certainly represents the largest fine imposed in the history of Georgia’s Ethics Commission, but it also appears to be the largest ethics fine ever imposed by any state ethics commission in the country related to an election and campaign finance case.”

Abrams founded the New Georgia Project in 2013 as part of an effort to register more minority voters and young voters. The organization was founded as a charity that can accept tax-deductible donations, while the New Georgia Project Action Fund worked as the organization’s fundraising arm. 

The groups admitted to failing to disclose about $4.2 million in contributions and $3.2 million in expenditures that were used during Abram’s election efforts in 2018, according to the commission’s consent order. The groups were hit with a total of 16 violations, including failing to register as a political committee and failure to disclose millions of dollars in political contributions.

STACEY ABRAMS SAYS TRUMP RE-ELECTION WAS NOT A ‘SEISMIC SHIFT’ OR ‘LANDSLIDE’

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Stacey Abrams (Elijah Nouvelage/Getty Images/File)

The groups were accused of carrying out similar activity in 2019, when they reportedly failed to disclose $646,000 in contributions and $174,000 while advocating for a ballot initiative. 

STACEY ABRAMS ACCUSES CNN HOST OF ‘REPEATING DISINFORMATION’ ABOUT HER CASTING DOUBT ON 2018 ELECTION RESULTS
 

“This represents the largest and most significant instance of an organization illegally influencing our statewide elections in Georgia that we have ever discovered, and I believe this sends a clear message to both the public and potential bad actors moving forward that we will hold you accountable,” the ethics commission continued in its statement Wednesday. 

STACEY ABRAMS PRAISED ON ‘THE VIEW’ FOR NOT CONCEDING ELECTION, DEFENDS SAYING SHE ‘WON’ GEORGIA RACE IN 2018

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Abrams stepped down from the group in 2017, with Sen. Raphael Warnock taking the reins as the New Georgia Project’s CEO from 2017 to 2019, the Associated Press reported. Warnock was elected as a U.S. senator from Georgia in 2020. 

Raphael Warnock speaking at church

Democrat Georgia Sen. Raphael Warnock, who also serves as the head pastor at Ebenezer Baptist Church in Atlanta, speaks from the pulpit. (Paras Griffin/Getty Images/File)

A spokesperson for Warnock’s Senate office told the AP that he was working “as a longtime champion for voting rights” and that he was not aware of campaign violations. The spokesperson added that “compliance decisions were not a part of that work.” Fox Digital also reached out to Warnock’s office for additional comment but did not immediately receive a reply. 

Abrams ran for governor of Georgia in 2018 and 2022, but lost to Republican Gov. Brian Kemp in both races. Abrams drew national attention after the 2018 race when she refused to concede to the Republican despite losing by 60,000 votes. 

STACEY ABRAMS ON NOT CONCEDING GEORGIA LOSS: WE SHOULD BE ALLOWED TO ‘LEGITIMATELY QUESTION’ SYSTEMS

Amid the 2018 race, she touted the New Georgia Project on her X account, which was called Twitter at the time.

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“When Abrams sees a problem, she doesn’t wait for someone else to step up – she does it herself. So when she saw that 800,000 people of color in Georgia weren’t registered to vote, Abrams immediately set out to fix the problem & founded The New GA Project,” she tweeted. 

The New Georgia Project said in a comment provided to Fox News Digital that they are “glad to finally put this matter behind us” so the group can “fully devote its time and attention to its efforts to civically engage and register black, brown, and young voters in Georgia.”

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“While we remain disappointed that the federal court ruling on the constitutionality of the Georgia Government Transparency and Campaign Finance Act was overturned on entirely procedural grounds, we accept this outcome and are eager to turn the page on activities that took place more than five years ago,” the group continued. 

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Finance

Exclusive: Chris Cox on Citi’s trade finance business

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Exclusive: Chris Cox on Citi’s trade finance business

As head of trade and working capital solutions within Citi Services, Chris Cox and his team support multinational and institutional clients across core trade, supply chain finance, trade loans and export agency finance. In an exclusive interview with Euromoney, Cox sheds some light on the competitive advantage of this business and key strategic priorities.

Before leading the trade business, Cox was global head of data, digitalisation and strategic projects for securities services, so the digitisation of the trade finance space is a subject close to his heart.

We are focused on creating a thoroughly modern trade business that supports our clients as they grow internationally

Chris Cox, Citi

“For supply chain finance, we have a global platform that we integrate clients into,” he explains. “The speed at which you can onboard suppliers obviously translates directly into the speed at which you can get finance for those suppliers. So we have done a lot of work to modernise that platform, and it will roll out more extensively in the first half of next year.”

Citi

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