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Telstra cuts 2,800 jobs as AI takes over

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Telstra cuts 2,800 jobs as AI takes over

Telstra is set to cut 2,800 employees from its workforce. Photo: Shutterstock

Up to 2,800 Telstra workers will be retrenched by year’s end, with Australia’s largest telecommunications carrier announcing plans to pare its workforce in an AI-driven “reset” of its enterprise arm including an overhaul of its Telstra Purple services business.

The package of reforms is designed to contribute to $350 million in cost savings as the company overhauls Telstra Enterprise – the company’s business-focused service arm that includes its Data & Connectivity business and Telstra Purple consulting arm – to “sharpen its focus on areas where it has the strongest differentiation, further improve delivery for customers and improve the cost base of the business,” the company explained in an ASX filing.

The job cuts – which will require consultation with employees and unions and come days after Telstra’s last enterprise bargaining negotiations with the Communications Workers Union (CWU) – are intended to help streamline the company’s enterprise product portfolio through measures including cutting the number of products in its Network Applications and Services (NAS) arm by “close to” two-thirds.

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Telstra will also simplify its customer sales and service model “to better support customers”, the company said, and will “reduce the cost base” of its Telstra Purple technology services business – a euphemism for staff cuts in that people-focused business, which last October added over 500 employees with the $267.5 million acquisition of Melbourne based cloud firm Versent.

Telstra Purple is the company’s digital transformation consulting arm, with more than 2,000 certified local experts offering a range of services across network, data and AI, cyber security, Internet of Things (IoT), software development, cloud, and workplace collaboration.

The changes mark a significant step after a review of the Enterprise business that was flagged in February during Telstra’s latest half year results briefing, when CEO Vicki Brady said Telstra was “being challenged by cost pressure” and revealed that the NAS business would undergo a full review because it was “a long way from where we need it to be.”

Many believe that the company’s successful addition of artificial intelligence (AI) has facilitated some of the cutbacks, with AI now being used to improve half of Telstra’s key processes – including automatically detecting and resolving faults with fixed services, and helping “solve customer issues faster”.

Replacing employees with AI is a “cheap, sinister move that will worsen its already disgraceful customer service standards,” Macquarie Telecom group executive Luke Clifton said after the cuts were announced.

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“Telstra doesn’t believe in its staff or its customers,” Clifton said. “It has outsourced staff overseas and now, rather than taking the lead on investing in AI to support staff and create better technologies for customers, it’s trying to replace them with artificial intelligence.”

Tough measures for tough times

The CWU’s latest negotiations included demands for “fair and transparent” performance ratings and fixed and guaranteed pay increases – a change from what the union called “Telstra’s discriminatory approach of linking wage outcomes to metrics and outcomes outside of employee control.”

Whether the cuts are a direct response to the negotiations is not clear, but the CWU warned that the cuts will be a “disaster for workers and customers”.

“You can’t axe 2,800 jobs and not expect it to have an impact on service delivery,” national assistant secretary James Perkins said, warning that they “will have a devastating impact on services.”

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Telstra is already grappling with after recent complaint figures showed it was struggling to maintain service standards.

The changes are just the beginning of the review of Telstra Enterprise, the company said, with Brady promising that the company “will support” retrenched workers “through this change with care and transparency”.

Consultation on 377 Telstra Enterprise roles will begin “immediately”, the company said, “mainly from areas supporting the products and services to be exited in Enterprise.”

The company – which has previously flagged the need to explore new opportunities – will also move its Global Business Services function into other parts of the business as it works through the detail of changes that are expected to deliver $350 million of the company’s T25 cost reduction strategy by the end of next year.

The restructuring efforts will cost Telstra $200 to $250 million over the next two financial years.

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Telstra also announced that it will update the terms for its postpaid mobile plans to remove its CPI-linked annual price review – potentially stabilising prices that are currently set to rise with annual CPI inflation that was recently pegged at 3.6 per cent.

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Better Cryptocurrency to Buy With $5,000 and Hold Forever: XRP vs. Ethereum | The Motley Fool

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Better Cryptocurrency to Buy With ,000 and Hold Forever: XRP vs. Ethereum | The Motley Fool

Both Ethereum (ETH 6.03%) and XRP (XRP 3.76%) are tried-and-tested blockchains which have survived (and sometimes thrived) for years on end. That means they’re both sturdy enough to be candidates for a big investment, like $5,000, and for holding over the very long term, or even forever.

So which of these two leading coins is the better option for a forever hold?

Image source: Getty Images.

Ethereum has more ways to grow

Forever is a long time, especially for an investment in an emerging sector like crypto. Therefore, an asset’s optionality regarding where it can derive growth is a key factor, as today’s growth drivers might peter out and new ones are likely to emerge.

On that front, Ethereum has plenty of options. It already hosts a large decentralized finance (DeFi) ecosystem worth more than $53 billion today, powered by a massive stablecoin base of $159 billion. That existing base of capital is a strategic asset because it gives developers and financial institutions a reason to build new products right where liquidity already lives. It also gives investors exposure to many possible growth lanes at once, from the onboarding of tokenized real-world assets (RWAs) to the development of new settlement rails for payments between AI agents.

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Ethereum Stock Quote

Today’s Change

(-6.03%) $-123.58

Current Price

$1924.97

Another advantage is that Ethereum has a track record of consistently shipping large protocol upgrades. The Pectra upgrade, for example, landed on the mainnet in May 2025, followed by the Fusaka upgrade in December. Two similarly large feature packages are expected for 2026, and they should help to build the chain’s ability to scale up without spiking transaction costs.

If you plan to hold an asset indefinitely, this network’s culture of iterative improvement reduces the risk that its technical capabilities will become irrelevant as emerging opportunities for growth arise. Its habit of attracting and retaining substantial capital also helps prevent that outcome.

XRP has to keep winning specific fights over time

XRP is not a bad crypto asset by any means, but its long-term burden is its far narrower positioning than Ethereum.

Ripple, the coin’s issuer, built the XRP Ledger (XRPL) ecosystem as a toolkit of financial technologies to support specific workflows in institutional finance, especially cross-border payments and money transfers, and, more recently, the management of tokenized asset capital. The coin’s value is thus derived from the utility of its ledger.

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That focus could pay off if the financial companies the chain targets like what it’s offering, but it also concentrates risk. Financial institutions move cautiously, and winning them over is a slow, grinding process of catering to their needs and building strong relationships. Their technology adoption process can stall for years, even when the product works, and decision-makers broadly want to adopt the new tech.

To Ripple’s credit, the XRP Ledger includes plenty of features that match institutional requirements and seek to minimize their potential pain points. The network’s authorized trust lines, for instance, let tokenized asset issuers whitelist who can hold their issued tokens, which is a feature that supports regulatory constraints around who can legally custody an asset. Similarly, the ledger supports freezing tokens when suspicious activity appears, which is a control that traditional finance teams tend to expect in regulated asset workflows.

XRP Stock Quote

Today’s Change

(-3.76%) $-0.05

Current Price

$1.35

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But holding a coin forever is unforgiving of sustained competitive pressure, which XRP doubtlessly faces. Its competitors include fintech companies and other cryptocurrencies, not to mention the internal tech development capabilities of many of its target users in big banks. So it’ll need to continuously one up the other players in its space if it’s going to grow over the long term, and it’s hard to believe that it’ll win every round that counts.

The verdict

The decision here is about resilience and resources.

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Ethereum’s “grizzled veteran” reputation today stems from surviving numerous shifts in user demand patterns while maintaining a large on-chain capital pool and growing it all the while. Its success or failure in any given crypto market segment is not guaranteed, nor was it in the past, but its constant evolution has ensured that failures are not fatal, and also that missed opportunities aren’t very damaging overall.

XRP, on the other hand, is only just starting to scale up its on-chain capital base; it has only $418 million in stablecoins. Furthermore, while it has succeeded in attracting some financial institutions to its chain, the truth is that its growth trajectory has not yet been seriously tested, and is still finding an appropriate product-market fit. Its real competitive challenges have only just begun.

So if you want a coin to buy with $5,000 and hold forever, pick the asset that can win without needing to be perfect: Ethereum. XRP is still a decent long-term hold, assuming it’s part of a diversified crypto portfolio, but it’s riskier.

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Debate Brews Over Crypto Kiosks As Lawmakers Consider Potential Ban

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Debate Brews Over Crypto Kiosks As Lawmakers Consider Potential Ban

Lawmakers Consider Crypto ATM Ban as Scam Losses Rise — Including in Central Minnesota

Minnesota lawmakers are considering banning cryptocurrency kiosks as scam losses continue to rise across the state—including in Central Minnesota.

There are currently about 350 crypto kiosks operating statewide, located in places like gas stations, convenience stores, and grocery stores. These machines allow users to deposit cash and convert it into cryptocurrency, which can then be sent electronically.

Law enforcement officials say scammers are increasingly directing victims to use these kiosks because once the money is sent, it is extremely difficult—if not impossible—to recover.

Police say scams often begin with a phone call, text, or online message. In many cases, scammers pose as government officials, tech support workers, or even romantic partners. Victims are eventually told to withdraw cash and deposit it into a crypto kiosk to “protect” their money or resolve a supposed emergency.

Central Minnesota has seen similar cases. Because St. Cloud serves as a regional hub for shopping and services, crypto kiosks are available locally, giving scammers access points to target area residents.

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Some say kiosks also serve legitimate users

Despite the concerns, crypto kiosks do offer legitimate benefits. They allow people to purchase cryptocurrency quickly using cash, without needing a traditional bank account, credit card, or online exchange. Supporters say this can make cryptocurrency more accessible, especially for people who prefer cash transactions or have limited access to banking services.

Crypto kiosks can also be used to send money quickly, including international transfers, without relying on traditional wire services. Some users view them as a convenient way to invest in cryptocurrency or move money electronically without going through a bank.

Companies that operate the machines say the vast majority of transactions are legitimate and that kiosks include warnings about scams. They argue the focus should be on stopping scammers, not banning the machines entirely.

Lawmakers weighing next steps

Supporters of the proposed ban say removing the kiosks could help prevent fraud and protect vulnerable residents, particularly older adults. Law enforcement officials told lawmakers that crypto kiosk scams have resulted in significant financial losses statewide.

Minnesota passed regulations in 2024 requiring some safeguards, including limits on deposits for new users and refund requirements in certain fraud cases. But officials say scammers have continued to adapt.

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The bill remains under consideration at the Capitol.

In the meantime, authorities urge Central Minnesota residents to be cautious. Officials emphasize that legitimate government agencies, law enforcement, and businesses will never ask someone to deposit cash into a cryptocurrency kiosk.

As cryptocurrency becomes more common, lawmakers are now weighing whether the risks to consumers outweigh the convenience and accessibility these machines provide.

10 (More) Hilariously Bad Google Reviews of Central MN Landmarks

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Cryptocurrency Investment Fraud: Bizman loses Rs 2.6 cr to crypto, investment fraud | Hyderabad News – The Times of India

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Cryptocurrency Investment Fraud: Bizman loses Rs 2.6 cr to crypto, investment fraud | Hyderabad News – The Times of India

Hyderabad: A 69-year-old businessman from Somajiguda lost 2.65 crore allegedly in a cryptocurrency and stock investment fraud. Based on his complaint, Hyderabad Cyber Crime police have registered a case.The complainant was first contacted by a fraudster posing as Ramya Krishnan on Aug 30, 2025 through Facebook. She persuaded the victim to invest in a cryptocurrency and stock trading platform, Polyus Finance PFP Gold, hosted at the domain pfpgoldfx.vip, promising high returns to finance his proposed resort and apparel ventures.Fraudsters provided the victim a contact number for daily communication and sent screenshots showing notional profits credited in his wallet in USDT cryptocurrency. To build trust, the fraudster even allowed the victim a token withdrawal of 4,300 on Sept 12, 2025.Encouraged, the victim transferred over 2.65 crore in 10 transactions between Sept 10 and Dec 39, 2025 to various current accounts provided by the accused.When he attempted to withdraw his ‘earnings’, the accused demanded an additional 15% conversion commission. After he refused, the website became inaccessible and calls to the fraudsters went unanswered.Realising that he was duped, the victim filed an online report on the National Cybercrime Reporting Portal (NCRP) before approaching the Cyber Crime police on Feb 25.Based on his complaint, a case was registered under Sections 66C and 66D of the Information Technology Act and Sections 111(2)(b) (Organised crime), 318(4) (Cheating), 319(2) (Cheating by personation), 336(3) (Forgery for purpose of cheating), 338 (Forgery of valuable security, will, etc.) and 340(2) (Using as genuine a forged document or electronic record) of the Bharatiya Nyaya Sanhita on Wednesday. Police were analysing financial transactions to identify and arrest the accused.

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