Business
Will a Dollar General Ruin a Rural Crossroads?

Anne Hartley’s brick house in Ebony, Va., overlooks windswept fields, a Methodist church, a general store and the intersection of two country roads, a pastoral setting that evokes an Edward Hopper painting or a faded postcard from the South.
Now this scene is being threatened, Ms. Hartley said, by a plan to build what every small American town seems to have: a Dollar General.
A descendant of one of Ebony’s founding families, Ms. Hartley says the discount store — which would be built next to her home — will create traffic problems in the area, with people drawn to the brand’s signature yellow sign and its aisles filled with inexpensive food and household staples.
Beyond the store itself, Ms. Hartley and many others with ties to Ebony think it will open the door to additional development that will spoil the character of their tiny, rural community of about 230 people. The name of their website and the rallying cry for their campaign against the Dollar General is “Keep Ebony Country.”
“We don’t want over-commercialization to destroy the integrity of the community,” Ms. Hartley said.
Jerry Jones also has strong feelings about Dollar General. He, too, grew up in Ebony and, for several years, was Ms. Hartley’s classmate at the local public school. He went on to manage grocery stores around southern Virginia and later owned a gas station in Ebony that sold freshly baked biscuits and deep-fried baloney burgers.
Mostly retired now, Mr. Jones owns the land where the Dollar General would be built. He said the store would provide the county’s residents a convenient and affordable place to shop, while also generating sorely needed tax revenue.
“You still need to have that balance between the people with nicer things and the people who live paycheck to paycheck,” Mr. Jones said. “To me, Dollar General fits right in with that.”
The dispute in Ebony, which has been going on for more than three years, is about planning and zoning, but it also touches on a deeper issue simmering in many parts of rural America, whether the disputes are about cellphone towers or snowmobile trails. What does “country” mean to different people in a small community?
In most places, Dollar General is winning. Across the United States, the company has made an aggressive push to permeate thousands of far-flung or impoverished communities with stores that, along with low prices, are criticized for their unhealthy food offerings and low-paid employees.
An increasing number of these proposed dollar stores are leading to disputes, generating opponents in small towns and struggling cities. The retailer has been assailed by a think tank for the negative effects it has on small businesses and by the Biden administration for the unkempt condition of its stores.
Yet, a vast majority of the proposed dollar stores are being built. One in three stores that opened in the United States in 2022 was a dollar store.
Those who oppose the proposed Dollar General in Ebony are trying to buck the trend.
About 90 miles south of Richmond, Ebony sits on the edge of Lake Gaston and is a haven for second homes that serve as an important tax base. Ebony is part of Brunswick County, once a hub for tobacco farming, where the median household income is about $49,600, far below the statewide median of $80,600. More than half the county’s population is Black.
The five-member Brunswick County Board of Supervisors approved a zoning change that would allow the store to be built in a 3-to-2 vote.
The supervisors who voted to approve the store declined to comment, citing a lawsuit that Ms. Hartley and other opponents filed challenging their decision.
In a statement, Dollar General said that it offered fresh produces in thousands of stores and provided a “safe work environment” and “competitive wages.”
“We regularly hear from communities, particularly in rural areas, asking us to bring a Dollar General to their hometown,” the company added. “We understand a Dollar General would be welcomed by many Ebony residents and hope to be able to serve that community.”
Many of the opponents of the store are driven by their appreciation for Ebony’s past and what they hope can be preserved. And some relative newcomers to the community are sympathetic to their argument. Mohamed Abouemara moved to southern Virginia from New York to operate convenience stores and has run the Ebony General Store for nine years.
He said his store, where locals can socialize and buy hot food, played an important role in a rural community.
A dollar store, he said, would significantly hurt his business. “Jerry is a friend of mine,” Mr. Abouemara said of Mr. Jones. “I am not angry at him. But if he still owned his store, he would not let a Dollar General come here.”
A sense of place.
Ms. Hartley is a meticulous keeper of family and Ebony history. Her family has owned land in the area for generations, and her great-grandfather named the community in the late 1800s after a black horse called Ebony.
The family also ran a local store. When Ms. Hartley was growing up in Ebony in the 1960s, her father operated a business, which had a butcher shop, a barbershop and a mill in the back. Ms. Hartley helped her parents in the store when she was still a child, and she remembers her father working long hours, from early in the morning until late in the evening. “It was the center of our family life,” she said of small-town retailing.
Ms. Hartley attended the University of North Carolina, where she majored in math and later worked as a computer programmer, a rare position for a woman in the 1970s and ’80s and a point of pride for her.
She now owns her family’s house in Ebony, where family photos, spanning many generations, cover the walls and side tables.
Ms. Hartley’s primary residence is in Chapel Hill, N.C., about 90 miles south, but she regularly visits the house in Ebony.
Ms. Hartley says she is intent on protecting a rural intersection from a box store for the good of a community and local economy, which is seeking to boost tourism
Her lawsuit argues that the county has violated its own comprehensive plan that calls out the importance of the area’s scenic landscapes. The county has said in court papers that the plan is merely meant as a guide for development.
Dozens of local residents and people with roots in Ebony have mobilized against the development as part of the Ebony Preservation Group. They have raised donations to support their legal fight and lobbied the state to have the community considered to be part of the National Register of Historic Places.
Elizabeth Nash Horne, whose parents and grandparents are buried in a cemetery next to the proposed store, said a chain retailer in Ebony was “just unnecessary.” There are already three existing dollar stores only a few miles from Ebony.
Some say they recognize that the county needs tax revenue. “But are we going to sell our soul for anything that comes along?” said Bobby Conner, who grew up in Ebony and now works on tourism initiatives for Brunswick County.
The main route into Ebony from the interstate is Route 903, a two-lane road lined by billboards advertising real estate that eventually opens up into farm fields and pine groves.
Route 903 comes to an intersection in Ebony where there is a gas station on one side of the road and, on the other, the Ebony General Store, a dimly lit warren of canned vegetables and soda bottles where the smell of fried catfish mingles with that of steaming hot dogs.
Sid Cutts, a home builder who has developed properties on Lake Gaston, said Ebony and other historic-looking crossroads were becoming increasingly rare in the South.
“I use the term rural elegance,” Mr. Cutts said in describing Ebony.
Mr. Cutts said his clients from larger cities who were building lake houses were important to the community because they spent money at the local businesses. But they are seeking the down-home charm they can find at the long-running Ebony General Store, he said, not another Dollar General.
‘I am pure country.’
Mr. Jones says he, too, has Ebony’s best interest at heart in seeking to bring a Dollar General to the community.
Mr. Jones’s father and grandfather bought land in Ebony in the 1950s and many members of his family still live in Ebony. Several of them are neighbors of Ms. Hartley.
Mr. Jones did not go to college, but he worked his way up through A.&P., managing several stores in Virginia.
In the 1990s, Mr. Jones built a gas station and convenience store across from the Ebony General Store.
He sold his store in 2005 and now lives in a nearby town, though he regularly farms land in Ebony. Mr. Jones said he didn’t understand how putting a third business in a well-trafficked intersection would destroy Ebony’s rural character.
“What character do they really want to save?” he said. “I am still going to be out there on my tractor. None of that is going to change one iota. I just won’t have to drive as far to get a cold drink or a Pop-Tart.”
Mr. Jones’s aunt Betty Lett lives across the street from where the store would be built. She thinks a dollar store would bring new excitement to Ebony.
“I am pure country,” Ms. Lett said one afternoon while sitting across from Mr. Jones in her living room. An antique doll perched on a swing hung from the ceiling.
Mr. Jones shrugged off the criticisms of dollar stores — that their aisles and dumpsters outside are a mess and that their employees underpaid. He pointed out that the hourly minimum wage in Virginia is $12.
“I never even made it to $10 an hour,” said Ms. Lett, who retired in 2007, after four decades of factory and distribution center work. “I should go back to work,” she joked.
Shaunton Taylor, who stopped to fill up on gas at the Ebony General Store one afternoon, said she would still shop there even if a dollar store came along.
Ms. Taylor lives in a home on a family homestead, three miles from the site of the proposed Dollar General. The homestead was first inhabited by her great-grandparents, who were farmers.
“I am open-minded about new things, especially in a rural area,” said Ms Taylor, who works at a nursing home and also writes poetry. “You have to accept anything new.”
This year, Ms. Hartley asked for the Virginia Supreme Court to hear the case, arguing that the issue of how a county interprets its comprehensive plan would “affect all Virginians for years to come.” She is confident that her group will eventually prevail.
In the meantime, Ms. Hartley reached out to Mr. Jones with an offer: She told him that a supporter of her group would match whatever the developer of the Dollar General store would pay Mr. Jones for the property — about $88,000, Mr. Jones said.
But Mr. Jones declined. His idea and the preservation group’s idea for what should happen with the land, he said, “just don’t match.”

Business
Avelo Airlines Faces Backlash for Aiding Trump’s Deportation Campaign

In the four years since its first flight, Avelo Airlines has gained loyal customers by serving smaller cities like New Haven, Conn., and Burbank, Calif.
Now, it has a new, very different line of business. It is running deportation flights for the Trump administration.
Despite weeks of protests from customers and elected officials, Avelo’s first flight for Immigrations and Customs Enforcement appears to have departed on Monday morning from Mesa, Ariz., according to data from the flight-tracking services FlightAware and Flightradar24.
According to FlightAware, the plane is expected to arrive in the early afternoon at Alexandria International Airport in Louisiana, one of five locations where ICE conducts regular flights. Avelo declined to comment on the flight and ICE did not respond to multiple requests for comment.
The airline’s decision to support President Trump’s effort to accelerate deportations of immigrants is unusual and risky. ICE outsources many flights, but they are usually operated by little-known charter airlines. Commercial carriers typically avoid this kind of work so as not to wade into politics and upset customers or employees.
The risks for Avelo are perhaps even greater because a large proportion of its flights either land or take off from cities where most people are progressives or centrists who are much less likely to support Mr. Trump’s hard-line immigration policies. More than 90 percent of the airline’s flights arrived or departed from coastal states last year, according to Cirium, an aviation data firm. Nearly one in four flew to or from New Haven.
“This is really fraught, really risky,” said Alison Taylor, a professor at the New York University Stern School of Business who focuses on corporate ethics and responsibility. “The headlines and the general human aspect of this is not playing very well.”
But Avelo, which is backed by private investors and run by executives who came from larger airlines, is struggling financially.
The money the company stands to make from ICE flights is too good to pass up, the airline’s founder and chief executive, Andrew Levy, said last month in an internal email, a copy of which was reviewed by The New York Times. The flights, he said, would help to stabilize Avelo’s finances as the airline faced more competition, particularly in and near New Haven, which is home to Yale and where the airline operates more than a dozen flights a day.
“After extensive deliberations with our board of directors and our senior leaders, we concluded this new opportunity was too valuable not to pursue,” Mr. Levy wrote in the email on April 3, a day after Avelo signed the agreement with ICE.
While the military carries out some deportation flights, ICE relies heavily on private airlines. There is little public information about those flights, which ICE primarily arranges through a broker, CSI Aviation, said Tom Cartwright, a retired banking executive who has tracked the flights for years as a volunteer with Witness at the Border, an immigrants rights group. Most are operated by two small charter airlines, GlobalX Air and Eastern Air Express, he said.
GlobalX started operations in 2021 and conducts flights for the federal government, college basketball teams, casinos, tour operators and others. It has grown rapidly and brought in $220 million in revenue last year but is not yet profitable. This year, it has operated deportation flights to Brazil and El Salvador. Eastern Air Express is part of Eastern Airlines, a privately held company.
GlobalX and Eastern Airlines did not respond to requests for comment.
Contracts for such flights provide airlines consistent revenue, and the business is much less vulnerable to changes in economic conditions than conventional passenger flights. By Mr. Cartwright’s count, which is based on a variety of sources, ICE operated nearly 8,000 flights over the year that ended in April, most of them within the United States. CSI Aviation alone was awarded hundreds of millions of dollars in ICE contracts in recent years, according to federal data.
Avelo’s decision last month to join in on those flights was met with a swift backlash.
Within days of Mr. Levy’s internal announcement, the New Haven Immigrants Coalition, a collection of groups that support immigrants’ rights, started a campaign to pressure Avelo to drop the flights. An online petition started by the coalition has gained more than 37,000 signatures. Protests also sprouted up near airports in Connecticut, Delaware, California and Florida served by Avelo.
The Democratic governors of Connecticut and Delaware denounced Avelo, while lawmakers in Connecticut and New York released proposals to withdraw state support, including a tax break on jet fuel purchases, from companies that work with ICE.
William Tong, the Democratic attorney general of Connecticut, demanded answers of Mr. Levy, who deferred to the federal government. In a statement last month, Mr. Tong called Mr. Levy’s response “insulting and condescending.”
The Association of Flight Attendants-CWA, a union that represents flight attendants at 20 airlines, including Avelo, raised concerns. The union noted that immigrants being deported by the Trump administration had been placed in restraints, which can make flight attendants’ jobs much more difficult.
“Having an entire flight of people handcuffed and shackled would hinder any evacuation and risk injury or death,” the union said in a statement. “It also impedes our ability to respond to a medical emergency, fire on board, decompression, etc. We cannot do our jobs in these conditions.”
Avelo said that under its deal with ICE, it would operate flights within the United States and abroad, using three Boeing 737-800 jets. To handle those flights, the airline opened a base at Mesa Gateway Airport and started hiring pilots, flight attendants and other staff.
In a statement, Mr. Levy, a former top executive at United Airlines and Allegiant Air, said the airline had not entered into the contract lightly.
“We realize this is a sensitive and complicated topic,” he said. “After significant deliberations, we determined this charter flying will provide us with the stability to continue expanding our core scheduled passenger service and keep our more than 1,100 crew members employed for years to come.”
The airline, which is based in Houston, said it had operated similar flights for the Biden administration. “When our country calls, our practice is to say yes,” it said in a separate statement.
In the email last month, Mr. Levy celebrated the fact that Avelo had nearly broken even in 2024, losing just $500,000 on $310 million in revenue. But the airline needs to raise more money from investors, he said. Performance this year has suffered as national consumer confidence has waned, and the airline is facing rising competition.
Avelo was seeking revenue that would be “immune from these issues,” Mr. Levy said in the email, and pursued charter flights, including for the federal government. To accommodate the ICE flights, the airline also scaled back its presence at an airport in Santa Rosa, Calif.
Avelo has raised more than $190 million, most of it in 2020 and 2022, according to PitchBook. Mr. Levy’s email said the airline hoped to secure new funding this summer.
Business
Sam Altman's eye-scanning orbs have arrived, sparking curiosity and fear

SAN FRANCISCO — Earlier this month, a mysterious store selling a vision of the future opened its doors in downtown San Francisco’s Union Square district.
A cryptic message appeared on the storefront window: “World is the real human network. Anonymous proof of human and universally inclusive finance for the age of AI. Millions of humans in over 160 countries. Now available in the USA.”
The store attracted a small crowd and curious onlookers. People took turns scanning their eyes by peering into white devices known as orbs — to prove they are human. Then they received, free of charge, a verified World ID they could use to log into online services and apps. As an extra bonus, participants were given some Worldcoin cryptocurrency tokens.
Some just observed from a distance.
“I’m afraid to walk inside,” said Brian Klein, 66, as he peered into the window on his way to the theater. “I don’t want that thing taking any of my data and biometric scanning me.”
The futuristic technology is the creation of a startup called Tools for Humanity, which is based in San Francisco and Munich, Germany. Founded in 2019 by Alex Blania and Sam Altman — the entrepreneur known for OpenAI’s ChatGPT — the tech company says it’s “building for humans in the age of AI.”
In theory, these iris scans offer a safe and convenient way for consumers to verify their human identity at a time when AI-powered tools can easily create fake audio and images of people.
“We wanted a way to make sure that humans stayed special and essential in a world where the internet was going to have lots of AI-driven content,” said Altman, the chairman for Tools for Humanity, at a glitzy event in San Francisco last month.
Like the early stages of Facebook and PayPal, World is still in a growth phase, trying to lure enough customers to its network to eventually build a viable service.
A chief draw, World says, is that people can verify their humanness at an orb without providing personal information, such as, their names, emails, phone numbers and social media profiles.
But some are skeptical, contending that handing over biometric data is too risky. They cite instances where companies have reported data breaches or filed for bankruptcy, such as DNA research firm 23andMe.
“You can’t get new eyeballs. I don’t care what this company says. Biometric data like these retinal scans will get out. Hacks and leaks happen all the time,” said Justin Kloczko, a tech and privacy advocate at Consumer Watchdog. “Your eyeballs are going to be like gold to these thieves.”
1. An orb. 2. Frankie Reina, of West Hollywood, gets an eye scan. 3. A woman is reflected in an orb while getting an eye scan. 4. Frankie Reina waits to be verified after getting an eye scan. (Christina House / Los Angeles Times)
World has been making waves in Asia, Europe, South America and Central America. More than 12 million people have verified themselves through the orbs and roughly 26 million have downloaded the World app, where people store their World ID, digital assets and access other tools, the company says.
Now, World is setting its sights on the United States. The World app says people can claim up to 39 Worldcoin tokens, worth up to $45.49 if a user verifies they’re human with an orb.
World plans to deploy 7,500 orbs throughout the U.S. this year. It’s opening up spaces where people can scan their eyes in six cities — Los Angeles, San Francisco, Atlanta, Austin, Miami and Nashville. The L.A. space opened on Melrose Avenue last week.
Backed by well-known venture capital firms including Bain Capital, Menlo Ventures, Khosla Ventures and Andreessen Horowitz, Tools for Humanity has raised $240 million, as of March, according to Pitchbook.
The crypto eye-scanning project has stirred up plenty of buzz, but also controversy.
In places outside the United States, including Hong Kong, Spain, Portugal, Indonesia, South Korea, and Kenya, regulators have scrutinized the effort because of data privacy concerns.
Whistleblower Edward Snowden, who leaked classified details of the U.S. government’s mass surveillance program, responded to Altman’s post about the project in 2021 by saying “the human body is not a ticket-punch.”
Ashkan Soltani, the former executive director of the California Privacy Protection Agency, said that privacy risks can outweigh the benefits of handing over biometric data.
“Even if companies don’t store raw biometric data, like retina scans, the derived identifiers are immutable … and permanently linked to the individuals they were captured from,” he said in an email.
World executives counter that the orb captures photos of a person’s face and eyes, but doesn’t store any of that data. To receive a verified World ID, people can choose to send their iris image to their phone and that data are encrypted, meaning that the company can’t view or access the information.

Frankie Reina, of West Hollywood, left, gets an eye scan with the help of Myra Vides, center.
(Christina House / Los Angeles Times)
The idea for World began five years ago. Before the popularity of ChatGPT ignited an AI frenzy, Altman was on a walk with Blania in San Francisco talking about how trust would work in the age where AI systems are smarter than humans.
“The initial ideas were very crazy, then we came down to one that was just a little bit crazy, which became World,” Altman said onstage at an event about World’s U.S. debut at Fort Mason, a former U.S. Army post in San Francisco.
At the event, tech workers, influencers and even California Gov. Gavin Newsom and San Francisco Mayor Daniel Lurie wandered in and out of a large building filled with orbs, refreshments and entertainment.
Tools for Humanity Chief Executive Blania highlighted three ways people could use their verified World ID: gaming, dating and social media.
Currently, online services use a variety of ways to confirm people’s identities including video selfies, phone numbers, government-issued IDs and two-factor authentication.
World recently teamed up with gaming company Razer, based in Irvine and Singapore, to verify customers are human through a single-sign on, and is placing orbs in Razer stores.
Blania also touted a partnership with Match Group, where people can used World to verify themselves and their ages on apps such as Tinder , an effort that will be tested in Japan.
“We think the internet as a whole will need a proof of human and one space that I’m personally most excited about will be social,” Blania said at the San Francisco event.
Alex Blania, the chief executive of Tools for Humanity, speaks onstage during an event for the U.S. launch of World at Fort Mason Center on April 30 in San Francisco.
(Kimberly White / Getty Images for World)
Back at the World store in San Francisco, Zachary Sussman was eager to check out the orbs with his two friends, both in their 20s.
“For me, the more ‘Black Mirror’ the technology is, the more likely I am to use it,” Sussman said, referring to the popular Netflix sci-fi series. “I like the dystopian aesthetic.”
Doug Colaizzo, 35, checked out the store with his daughter and parents. Colaizzo, a developer, described himself as an “early adopter” of technology. He already uses his fingerprint to unlock his front door and his smartphone to pay for items.
“We need a better way of identifying humans,” he said. “I support this idea, even if this is not gonna be the one that wins.”
Andras Cser, vice president and principal analyst of Security and Risk Management at Forrester Research, said the fact that people have to go to a store to scan their eyes could limit adoption.
World is building a gadget called the “mini Orb” that’s the size of a smartphone, but convincing people to carry a separate device around will also be an uphill battle, he said.
“There’s big time hype with a ton of customer friction and privacy problems,” he said.
The company will have to convince skeptics like Klein to hand over their biometric data. The San Francisco resident is more cautious, especially after he had to delete his DNA data from 23andMe because the biotech company filed for bankruptcy.
“I’m not going to go off and live in the wilderness by myself,” he said. “Eventually, I might have to, but I’m going to resist as much as I can.”
Business
130,000 Igloo Coolers Recalled After Fingertip Amputations From Handle

About 130,000 Igloo coolers were recalled on Thursday after consumers reported 78 fingertip injuries from the cooler’s tow handle, 26 of which led to fingertip amputations, bone fractures or cuts, according to the U.S. Consumer Product Safety Commission.
This warning expands an initial recall issued in February of more than one million 90-quart Igloo Flip & Tow Rolling Coolers because the tow handle was crushing and seriously injuring people’s fingertips.
“The tow handle can pinch consumers’ fingertips against the cooler, posing fingertip amputation and crushing hazard,” the recall said.
In the February recall, the safety commission said that Igloo had received 12 reports of fingertip injuries from the coolers. Since then there have been an additional 78 reports, according to the commission.
The recalled coolers, all of which have the word “IGLOO” on the side of them, were manufactured before January 2024 and come in different colors. The manufacture date can be found on the bottom of the cooler.
The commission said the latest recall also affected about 20,000 coolers in Canada and 5,900 in Mexico, which is in addition to the tens of thousands recalled from each country in February.
Igloo said that owners who bought the coolers between January 2019 and January 2025 should stop using them and contact the company for a free replacement handle.
The company said in a statement that it stood behind the quality of its products and that consumer “safety and satisfaction” were its top priorities.
The coolers were sold at Academy, Costco, Dick’s, Target and other retailers and online stores and were usually priced between $80 and $140.
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