Business
Should You Get a Heat Pump? Take Our 2-Question Quiz.
Heat pumps are the future of home heating. They’re essentially two-way air-conditioners that use electricity to heat in the winter — as well as cool in the summer — and are typically far more efficient than other systems. They reduce household greenhouse gas emissions significantly.
They may also save you money on your monthly bills if you own a home. Answer just two questions below and we’ll give you a rough estimate:
What do you heat with currently?
Where do you live?
Answer the two questions and we’ll see how much you can save. Or, keep reading.
Don’t know what a heat pump is? You may already have seen one. It looks a lot like a typical air-conditioner, with a big box that sits just outside a house; inside, you might see small boxes mounted to the wall, or a single large indoor unit, out of sight, connected to vents.
In winter, heat pumps transfer heat from outside to inside. (Even in very cold temperatures, it’s still possible to extract heat from the air outside.) In summer, they do the opposite.
Because of how efficiently they do this, heat pumps are a critical piece of the green energy transition: One estimate suggests putting a heat pump in every home could reduce U.S. emissions by 5 to 9 percent.
They’re expensive to install but often qualify for subsidies. And they can save some homeowners hundreds or thousands of dollars each year by lowering their utility bills, for both heating and cooling.
But that’s not yet true for everyone, everywhere.
Share of households that would…
These numbers, and the information in the quiz above, come from a New York Times analysis that combines data on fuel and electricity costs around the country with estimates of how much energy it takes to heat many different kinds of houses, from research done by the National Renewable Energy Laboratory.
More than 80 percent of U.S. households would probably see their bills go down if they installed a heat pump.
But the rest would probably end up with higher bills — mostly people who use natural gas right now, given its low cost.
Nearly all households heating with propane, fuel oil or older electric forms of heating would save money by switching to a heat pump, but only about two-thirds of those currently on natural gas would.
How you currently heat is one major factor in your potential savings; the others are where you live and how the cost of electricity compares with other fuels in your area.
For households that currently heat with expensive fuels like propane and fuel oil, a heat pump is almost always a good bet. This is why Maine, which relies on fuel oil, has become a big adopter.
And a heat pump is significantly more efficient than electric furnaces or baseboards. The savings are biggest in the parts of the country that stay colder, longer. But there’s money to be saved in the South, too, in both the mild winters and the hot summers: South Carolina and Florida have some of the current highest rates of heat pump usage.
For households that currently heat with less expensive natural gas, however, the financial picture is much more mixed. Whether you save — or lose — depends heavily on your geography. And the savings are often smaller.
In the South, electricity is relatively cheap, and temperatures are mild. That makes switching from natural gas to a heat pump an easier sell. Modern heat pumps work in very cold temperatures, but they operate at their highest efficiency during mild weather.
In colder parts of the country, heat pumps are somewhat less efficient. They also give you central cooling, which can raise prices in the summer if you relied on fans before.
But the biggest problem in the North isn’t the weather — it’s the difference between the cost of electricity and the cost of gas.
On average, a heat pump is three to four times as efficient as a natural gas furnace. That means if electricity is only twice as expensive as natural gas for the same amount of energy, a heat pump is a good deal — as is the case in Georgia. But when electricity is five times as expensive as gas, as in Michigan, it’s a much harder sell.
Ratio of electricity to natural gas cost, for the same amount of energy
These are just averages, and other factors will influence your actual financial picture. For one, prices for both electricity and gas vary a lot within states. Rates in some places can also change depending on the time of day or the season, and some utilities offer lower rates specifically for heat pump customers. We also can’t know exactly how prices will rise or fall next year — we can only make guesses based on previous years’ costs.
Your choice should also take into account how well insulated your house is; whether you have solar panels; the efficiency level of the heat pump you’re considering; and whether you keep your boiler or furnace as a backup in colder temperatures, known as a “dual fuel” setup. Many households even in colder parts of the country, with high electricity costs, could still see savings from a heat pump. These are all things our calculations can’t help you with. The only way to be certain is to ask a contractor. (Ideally more than one.)
How long you’re going to stay in your house is important too: Heat pumps have high upfront costs, sometimes twice as much as that of a new gas furnace. Many states and utilities offer rebates to help: Massachusetts homeowners can get $10,000. (Republicans in Congress ended a federal tax credit that gave $2,000 or more toward a heat pump installation, though heat pumps installed this year still qualify.)
And if you already have central air for cooling, a heat pump is more likely to make financial sense. Installing one may be more expensive than replacing your furnace — or your central air-conditioning — but it can be cheaper than replacing both.
Despite their price tags, heat pumps have outsold furnaces for three years running, according to data from the Air-Conditioning, Heating, and Refrigeration Institute.
Heating units sold in the U.S.
Meanwhile, summers are getting hotter. If you don’t have central air yet, you might want it at some point.
And if you’re thinking about climate change in addition to your finances, switching to a heat pump will cut most houses’ carbon emissions significantly.
Median household emissions reduction from installing a heat pump
In some very cold places, the emission reductions are huge: The median house in Minnesota could emit around five fewer tons of carbon each year by switching to a high-efficiency heat pump, according to modeled data from the National Renewable Energy Laboratory. That’s a greater reduction than if you went car-free for a year (if you drive a gas car). And it’s around one-third of the average U.S. resident’s greenhouse gas emissions in a year.
Paradoxically, some of the places where a heat pump could slash emissions the most — including parts of the Northeast and Midwest — are the places where it could be a financial detriment right now. Still, for some, paying a little extra to reduce their carbon footprint might be worth it.
About the data
Cost calculations use a 2024 dataset from ResStock, a model of the U.S. housing stock by the National Renewable Energy Laboratory (NREL). ResStock contains estimates of the amount of energy it would take to heat and cool houses with an original heating source and with a heat pump. Houses that currently have a heat pump were excluded.
The dataset includes homes that did not have central cooling before the heat pump, which raises costs after the transition. It also relies on weather data collected from 1991 to 2005.
For electricity and natural gas prices, the Upshot used 2023 state-level sales, revenue and customer data from the Energy Information Administration (EIA) and prior NREL research to calculate the cost per unit of energy. For propane and heating oil, the Upshot used EIA data from 2023 on state-by-state prices, or a national average if data was missing.
The Upshot assigned a basic Energy Star heat pump (SEER2 15.2, HSPF2 7.8) to houses in warmer climates and a higher-efficiency cold climate heat pump (SEER2 19, HSP2 9.8) to colder areas. Both have supplemental electric heating.
For county-level results, the Upshot used county-only data when there were at least 50 houses using that fuel in that county, and state-level medians when there were fewer.
Business
California’s gas prices push Uber and Lyft drivers off the road
The highest gas prices in the country are making it tougher for some gig drivers to make a living.
Gas prices have shot up amid the war in the Middle East. On average, California gas prices are the most expensive in the United States, according to data from the American Automobile Assn. The average price of regular gas in California is almost $6. The national average is a little above $4.
While Uber and Lyft drivers have concocted clever ways to cut gas consumption, they say that without some relief they will be forced to leave the ride-hailing business.
John Mejia was already struggling to make money as a part-time Lyft driver when soaring gas prices made his side hustle even harder.
“Unfortunately, it’s the economics of paying less to drivers and gas prices,” he said. “It actually is pulling people out of the business.”
Guests at The Westin St. Francis hotel get into an Uber.
(Jess Lynn Goss / For The Times)
Gig work offers drivers the freedom to work for themselves and more flexibility, but being independent contractors also means they must shoulder unexpected costs.
Ride-sharing companies say they’re trying to help, but drivers say the gas relief comes with caveats. For now, drivers say they’re being pickier about what rides they accept, cutting hours and are looking at other ways to make money.
Mejia, who started driving for Lyft more than a decade ago, said in his early days, he would sometimes make $400 in three hours. Now it takes 12 hours to rake in $200.
The San Francisco Bay Area consultant is an active member of the California Gig Workers Union, so he knows he isn’t alone. California has more than 800,000 gig rideshare drivers, according to the group, which is affiliated with the Service Employees International Union.
On social media sites such as Reddit and Facebook, gig workers have posted about how the higher gas prices are eating into their earnings. Among the tricks they are suggesting: reducing the number of times the ignition is turned on or off, avoiding traffic, working in specific neighborhoods and at times with high demand and switching to electric vehicles.
Gig drivers usually have only seconds to decide whether to accept a ride on the app, but they have become more strategic about which rides and deliveries they accept.
That means they are more likely to sit back in their cars and wait for higher fares for quick pick-up and drop-off.
“I highly recommend the ‘decline and recline’ strategy, rejecting unprofitable rides until a better one appears,” wrote Sergio Avedian, a driver, in the popular blog the Rideshare Guy.
Pedestrians cross the street in front of a Lyft and Uber driver on Wednesday. High gas prices have made it hard for gig drivers to make a living, cutting into their profits.
(Jess Lynn Goss / For The Times)
Uber, Lyft and other companies have unveiled several ways to help drivers save on gas.
Uber said drivers can get up to 15% cash back through May 26 with the Uber Pro card, a business debit Mastercard for drivers and couriers. Based on a worker’s tier, they can get up to $1 off per gallon of gas through Upside — an app that offers cash rewards — and up to 21 cents off per gallon of gas with Shell Fuel Rewards. The company also offers incentives for drivers who want to switch to electric vehicles.
“We know the price of gas is top of mind for many rideshare and delivery drivers across the country right now,” Uber said in a blog post about its gas savings efforts.
Lyft also said it’s expanding gas relief through May 26 because the company knows that the extra cost “hits hardest for drivers who depend on driving for their income.”
The company is offering more cash back, depending on the driver’s tier, for drivers who use a Lyft Direct business debit card to pay for gas at eligible gas stations. They can get an additional 14 cents per gallon off through Upside.
Drivers say the fine print on the offers dictates which card they use and where they fill up gas, making it difficult for them to save money.
“If I do the math, it’s ridiculous,” Mejia said. “They’re offering us nothing.”
Uber declined to comment, but pointed to its blog post about the gas relief efforts. Lyft also referenced the blog post and said “the gas savings were structured through rewards to maximize stackable opportunities.”
Guests at The Westin St. Francis hotel get into an Uber.
(Jess Lynn Goss / For The Times)
Gig workers have struggled with rising gas prices in the past.
In 2022, Lyft and Uber temporarily added a surcharge to their fares amid record-high gas prices following Russia’s invasion of Ukraine. This year, Uber is adding a fuel charge to its fares in Australia for roughly two months to offset the high cost of gas for drivers. Lyft said it hasn’t added a fuel charge in the U.S. or elsewhere.
Margarita Penalosa, who drives full time for Uber and Lyft in Los Angeles, started as a rideshare driver in 2017. Back then, gas was cheaper. She would easily hit her goal of making $300 in eight hours. Now she’s making just $250 after working as much as 14 hours.
Gas prices, she said, used to be less than $3 per gallon. Now some gas stations are charging more than $8 per gallon.
“Take out the gas. Take out the mileage from my car and maintenance. How much [do] I really make? Probably I get $11 for an hour,” she said.
Jonathan Tipton Meyers wants to spend fewer hours as a rideshare driver.
He already juggles multiple gigs even while driving for Uber and Lyft in Los Angeles. He’s a mobile notary and loan signing agent, a writer and performer.
Driving is “a very challenging, full-time job,” he said. “It’s very taxing and, of course, wages were just continually decreasing.”
John Mejia, a longtime Lyft and Uber driver, poses for a portrait before attending a meeting about unionizing gig drivers.
(Jess Lynn Goss / For The Times)
Even if oil continues to flow through the Strait of Hormuz, which Iran reopened Friday, it could take a while for gas prices to come down to earth, said Mark Zandi, the chief economist at Moody’s Analytics.
“There’s an old adage that prices rise like a rocket and fall like a feather,” he said. “I think that’ll apply.”
In the meantime, it will be survival of the fittest drivers. If enough of them decide to leave the apps, the ride-hailing companies could be forced to raise fares further to attract some back.
“Those who approach rideshare driving strategically, tracking expenses, choosing trips carefully, and optimizing efficiency are far more likely to weather periods of high gas prices,” wrote Avedian in the Rideshare Guy blog. “For everyone else, a spike at the pump can quickly turn rideshare driving from a side hustle into a money-losing venture.”
Business
‘We’ve lost our way’: Clifton’s operator gives up on downtown Los Angeles
The proprietor of Los Angeles’ legendary Clifton’s has given up on reopening the shuttered venue.
It’s just too difficult to do business in downtown’s historic core, he says.
Andrew Meieran bought Clifton’s on Broadway in 2010 and poured more than $14 million into repairs, renovations and upgrades, adding additional bar and restaurant spaces in the four-story building. In 2018, he found that demand for cafeteria food was too low to be profitable, and he pivoted to a nightclub and lounge concept called Clifton’s Republic, featuring multiple dining and drinking venues. Meieran has tried elaborate themed environments, such as a tiki bar and forest playgrounds, and renting out the location for big events to spark more interest.
It was never easy, but during and since the pandemic, the neighborhood has grown increasingly unsafe as downtown has emptied of office workers and visitors.
Storefronts are gated up due to vandalism in the historic district in downtown Los Angeles on Tuesday.
(Eric Thayer / Los Angeles Times)
The alley behind Clifton’s Cafeteria in the downtown historic district Tuesday.
(Eric Thayer / Los Angeles Times)
Vandalism has been rampant, with graffiti appearing on the historic structure almost daily. Vandals would use acid or diamond glass cutters to deface the windows, often cracking the glass. It would cost Meieran more than $30,000 each time to replace the windows. Insurance companies either stopped offering policies that covered vandalism or raised premiums by as much as 600%, he said.
There has been continuous crime in the area, he said, including multiple assaults on people in front of his building. He last shut the venue last year, hoping things would improve and he could come back with a business that could work. Now he has given up. Someone else may take over the space or even the name of the historic spot, but he is done trying.
“We’ve lost our way,” Meieran said. “I want to get up on the tops of the skyscrapers and yell that people need to pay attention to this.”
The disenchantment of a business leader who used to be one of downtown L.A.’s biggest backers shines a spotlight on the stubborn safety concerns, rising costs and thinner foot traffic that have made it increasingly difficult for even iconic businesses to survive.
The once-popular institution dates back to 1935, when it was a Depression-era cafeteria and kitschy oasis that sold as many as 15,000 meals a day when Broadway was the city’s entertainment hub.
It served traditional cafeteria food such as pot roast, mashed potatoes and Jell-O in a woodsy grotto among fake redwood trees and a stone-wrapped waterfall reminiscent of Brookdale Lodge in Northern California.
It’s not the only once-prominent destination that has failed to find a way to flourish in today’s market. Cole’s, one of L.A.’s most famous restaurants and often credited with inventing the French dip sandwich, closed last month after a 118-year run.
“The bigger problem for us and the rest of the industry is the high cost of doing business,” said Cedd Moses, who used to operate Cole’s and has backed many other bars and restaurants in historic buildings downtown for decades. “That’s what is killing independent restaurants in this city.”
Outside of Clifton’s Cafeteria.
(Eric Thayer / Los Angeles Times)
Clifton’s Republic owner Andrew Meieran stands next to a boat on the top floor of the historic restaurant in 2024.
(Wally Skalij / Los Angeles Times)
Clifton’s opened and closed repeatedly during the pandemic and, more recently, after a burst pipe caused extensive damage. Meieran opened it for special events such as last Halloween, but it has otherwise been closed.
Police are woefully understaffed and hampered by public policy, said Blair Besten, president of downtown’s Historic Core Business Improvement District, a nonprofit that arranges graffiti removal, trash pickup and safety patrols in the area.
Businesses and residents in the area would like to see a bigger police presence, but there have been protests against that by people who are not from downtown, she said.
“People are starting to see the fruits of the defunding movement,” she said. “It has not led us to a better place as a city.”
The Los Angeles Police Department is making progress downtown, Captain Kelly Muniz said, with violent crime down more than 10% from last year.
“While we’re working very hard to solve crime, to prevent crime, there are still elements such as trash, open-air drug use, homelessness and graffiti,” she said. “We’re swinging in the right direction.”
Retailers have been opting out of downtown L.A., said real estate broker Derrick Moore of CBRE, who helps arrange commercial property leases. Brands have headed to more vibrant nearby neighborhoods such as Echo Park and Silver Lake.
“A lot of operators are just electing to skip over downtown,” he said. “They’re leasing spaces elsewhere, where they feel they have a greater chance at higher sales.”
A man walks past a pile of trash left on the street in the historic district.
(Eric Thayer / Los Angeles Times)
While some businesses are struggling, many downtown residents say their perceptions of safety are improving and that the area is regaining some vibrancy.
“A lot of people live here. I think people forget that,” Besten said. “We’re all surviving. It’s just hard for all the businesses to survive.”
A green shoot for the Historic Core is Art Night on the first Thursday of every month, when 50 or 60 locations, including permanent art galleries and pop-up galleries in unused storefronts, display art to map-toting visitors who come for the occasion.
They often end up in Spring Street bars, which more typically thrive on weekend nights but are still a draw to downtown.
“I think nightlife will thrive downtown, since bars attract people that don’t mind a little grittier atmosphere,” said Moses. “Our sales are hitting new records at our bars downtown, fortunately, but our costs have risen dramatically.”
A closed sign for Clifton’s Cafeteria.
(Eric Thayer / Los Angeles Times)
Clifton’s former backer, Meieran, says he doesn’t think things are going to bounce back enough to warrant more massive investment. He has sold the building, and the owner is looking for a new tenant to occupy Clifton’s space. He still controls the Clifton’s name.
While there is still a chance he could let someone else use the name Clifton’s, Meieran is done for now — too many bad memories.
“There was a guy who was terrorizing the front of Clifton’s because he decided he wanted to live in the vestibule in front, and he didn’t want us to operate there,” Meieran said. “He would threaten to kill anybody who came through.”
He doesn’t believe official statistics that show crime and homelessness are way down in the area, and he doesn’t want to restart a business when criminals can so easily erase his hard work.
“What business that’s already on thin margins can survive that?” he said.
Business
If you shop at Trader Joe’s, it may owe you $100
Trader Joe’s customers might soon get a payout from the popular grocery chain.
The Monrovia-based company agreed to a $7.4-million settlement in a class action lawsuit that claimed customers were left vulnerable to identity theft.
Customers who purchased items with a credit or debit card from March to July in 2019 might be eligible for a payment as part of the settlement.
The plaintiff alleged that some receipts printed in 2019 included 10-digit credit or debit card numbers —double what’s allowed under the Fair and Accurate Credit Transactions Act.
Trader Joe’s “vigorously denies any and all liability or wrongdoing whatsoever,” the grocery chain said in the settlement website. The grocery chain decided to settle to avoid a long and costly litigation process.
The payout will go toward paying impacted customers as well as attorney fees and other expenses.
About $2.6 million will go toward attorney fees, and the plaintiff will receive a $10,000 incentive payment, according to the settlement. The remaining funds will be distributed evenly among customers who submit valid claims.
It’s unclear how much money each customer would get, but the payout could be about $102, according to the settlement notice.
To receive the payout, customers must have received a receipt displaying the first six and last four digits of the card number.
Some customers identified as part of the settlement class have been notified and received a class ID number to file a claim.
Customers have from now until June 6 to file a claim online or by phone.
A customer not identified in the settlement can still submit a claim by entering the first six and last four digits of the card used, along with the date it was used at Trader Joe’s.
Brian Keim, the plaintiff who brought the case, used his debit card at stores in Florida in 2019. He said some stores printed transaction receipts that included the first six and last four digits of customers’ card numbers.
The receipts did not include other personal information, such as the middle digits of the users’ cards, the cards’ expiration dates, or the users’ addresses. No customer has reported identity theft as a result of the receipts since the lawsuit was filed, the grocer said.
However, identity theft doesn’t require submitting a claim for payment.
The settlement was agreed upon by both the grocer and the plaintiff, but still has to be approved by a court. A hearing is set in August.
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