Connect with us

Technology

License plate cameras at Home Depot and Lowe’s spark privacy fears

Published

on

License plate cameras at Home Depot and Lowe’s spark privacy fears

NEWYou can now listen to Fox News articles!

You pull into a Home Depot or Lowe’s parking lot to grab mulch, paint or a new patio chair. You probably expect security cameras near the entrance. What you may not expect is a camera that captures your license plate as you drive in or out.

That is now reportedly happening at some Home Depot and Lowe’s stores in Connecticut. The cameras are automated license plate readers, also known as ALPRs. They photograph the back of a vehicle, record the plate number and log details such as time and location.

Retailers say the systems help prevent theft and protect customers and employees. Police say the cameras can help solve crimes. However, privacy advocates worry that shoppers may have little idea when their plate is being scanned or who can later search that data.

 Sign up for my FREE CyberGuy Report

Advertisement
  • Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox.
  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.   

WASHINGTON COURT SAYS FLOCK CAMERA IMAGES ARE PUBLIC RECORDS

A license plate reader camera is seen near a Lowe’s parking lot entrance in Connecticut, where vehicles can be scanned as shoppers come and go. (Kurt “CyberGuy” Knutsson)

What are license plate cameras?

Automated license plate readers use cameras and software to capture plate numbers from passing vehicles. Police departments often use them on roads to look for stolen cars, missing vehicles or suspects tied to active investigations.

Now, similar systems are showing up in retail parking lots. In Connecticut, Flock Safety cameras have been installed at some Home Depot and Lowe’s locations.  Flock Safety’s license plate reader technology captures vehicle information, including license plates and vehicle characteristics such as make, model and color on the property. The company said its system does not use facial recognition.

That means a quick trip to Home Depot or Lowe’s could create a searchable data point tied to your vehicle. Also, more than two dozen police departments in the state use automated plate readers.    

Why are stores using license plate readers?

Home Depot and Lowe’s say the cameras are used for security, theft prevention and public safety.

Advertisement

In a statement to CyberGuy, a Home Depot spokesperson said, “We’ve had parking area security cameras in place at our stores for many years, as many retailers do. These cameras are used solely as a security measure to prevent theft and protect the safety of our customers and associates in our stores. We do not grant access to our license plate readers to federal law enforcement.” Home Depot also points customers to its usage policy posted on its website.

Home Depot’s statement addresses federal law enforcement access, but questions remain about how local or out-of-state police requests are handled.

Lowe’s privacy policy says personal information collected through ALPRs may be used to help ensure security, prevent theft and fraud, assist with parking enforcement and help keep people and property safe.

That may sound reasonable, especially with organized retail theft making headlines. Still, the bigger question is what happens after your plate gets scanned.

10 SIGNS YOUR PERSONAL DATA IS BEING SOLD ONLINE

Advertisement

A close-up view shows an automated license plate reader camera mounted at a Lowe’s store in Connecticut, where the technology can capture vehicle plate data as shoppers drive by. (Kurt “CyberGuy” Knutsson)

Can police access store license plate data?

Yes, in some cases. Police officials say law enforcement can access data from Lowe’s and Home Depot license plate cameras in Connecticut. Some local departments have also entered into written agreements with retailers to receive automatic or continuous access to cameras at certain stores.

When Flock Safety cameras are deployed by private businesses, the data is owned and controlled by the business or organization using the system. The company says data sharing is off by default, and any decision to share data requires an active choice by the data owner. Flock also says every search is permanently logged in an immutable audit trail. That means police access isn’t simply automatic through Flock. It depends on whether the business chooses to share access, how that access is granted and which agencies are approved.

That is where the privacy debate gets tricky. Connecticut recently passed new rules for police use of automated license plate readers. The law limits how police can share plate data with out-of-state agencies, adds data retention rules and prohibits use of the systems for immigration enforcement.

MICROSOFT CROSSES PRIVACY LINE FEW EXPECTED

Advertisement

However, the law focuses on public agencies. It does not directly address private companies that use similar cameras in their parking lots. That means a police-owned camera on a road may face one set of rules, while a retailer-owned camera in a store parking lot may fall into a murkier category. Private retailers also do not have the same public disclosure requirements as police departments. 

So shoppers may not know which local or out-of-state agencies have access, how often police search the data or what happens when requests cross state lines. That’s the bigger concern. The issue isn’t only that your plate may be scanned. It is that the rules may depend on who owns the camera.   

A solar-powered automated license plate reader camera stands above a Home Depot parking lot in Connecticut, capturing vehicle plate data as cars move through the area. (Kurt “CyberGuy” Knutsson)

How to protect your privacy around license plate cameras

You cannot fully stop a camera from seeing your license plate when you drive in public. However, you can take a few practical steps.

Look for posted notices

Check for signs near parking lot entrances or store exits. Some retailers may disclose the use of license plate readers on signs, store websites or privacy policies.

Advertisement

Read the store’s privacy policy

Search the retailer’s privacy policy for phrases such as “automated license plate reader,” “ALPR,” “vehicle information,” or “license plate.” That can help you understand what data the company says it collects and why.

Ask how your plate data is used

Contact customer service if you want clearer answers. Ask how long the company keeps license plate data, which agencies can access it and how requests from law enforcement are reviewed. Flock Safety data is automatically deleted after 30 days by default. Shoppers can still ask whether a retailer uses the default setting or a different retention policy.

Watch what lawmakers do next

Pay attention to local and state rules. More states are looking closely at license plate reader data, but private use may still fall behind police regulation.

Why this debate is only getting bigger

Retailers want tools that help stop theft. Police want information that can help with investigations. Those goals are not hard to understand.

The problem is transparency. People should know when their movements are being logged, how long that data lasts and who can search it later.

Advertisement

License plate readers are spreading because they are useful. However, useful technology still needs clear rules. Without them, a simple shopping trip can become another piece of location data sitting in a database most people never knew existed.

What this means for you

This does not mean you need to avoid Home Depot or Lowe’s. It does mean some retail parking lots may collect more information than you realize. Your license plate is already visible in public. But automated scanning changes the equation. A person spotting your plate in a parking lot is one thing. A searchable database that logs when and where your vehicle appeared is very different. The concern comes down to control and transparency.

The rules can vary depending on who owns the camera, who manages the data and who gets access. A local police camera may face public reporting rules. A private retailer’s system can still leave shoppers with questions about which agencies received access and how those decisions were made.

Take my quiz: How safe is your online security?

Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my Quiz here: Cyberguy.com

Advertisement

Kurt’s key takeaways

License plate cameras at stores create a privacy tradeoff that none of us signed up for. On one hand, stores want to stop theft and keep parking lots safer. That makes sense. On the other hand, you may not expect your license plate to be logged just because you ran in for mulch, batteries or a new drill bit. That is why transparency is so important. If private companies are collecting this kind of data and police can access it, you deserve to know how long it is kept, who can search it and what rules are in place. Security can be useful, but it should not come with a guessing game about where your information goes next.

Would you still shop at a store if you knew your license plate was being scanned and potentially shared with police? Let us know by writing to us at Cyberguy.com

CLICK HERE TO DOWNLOAD THE FOX NEWS APP

Sign up for my FREE CyberGuy Report

  • Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox.
  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Copyright 2026 CyberGuy.com. All rights reserved.

Advertisement

Technology

Sony tries to explain that its AI Camera Assistant doesn’t suck

Published

on

Sony tries to explain that its AI Camera Assistant doesn’t suck

After Sony drew some unwanted attention for a post demonstrating its AI Camera Assistant on the Xperia 1 XIII, it’s trying to clarify how the feature works. The company says it doesn’t edit photos, but makes suggestions based on lighting, depth, and subject. Point the camera at something, and it will give you four options for changing exposure, color, and background blur.

In its product video, Sony says that the AI Camera Assistant will also suggest “the most photogenic angle.” Though the clip only shows it suggesting that someone zoom in, which is not the same as suggesting a camera angle.

The examples that Sony posted on X, while better than those it posted on May 14th, are still pretty terrible. They’re not as washed out as the sandwich or as over-exposed as the portrait in the meadow. But each suggestion in the grid below has serious issues and looks worse than the original. Suggestion one is way too saturated, two is flat and over-processed, three makes it look like the food is Photoshopped into the frame, and the contrast in four is cranked way too high.

If you’re using an Xperia 1 XIII, your best bet is probably to ignore the AI Camera Assistant’s suggestions for now.

Continue Reading

Technology

Snap, YouTube, and TikTok settle suit over harm to students

Published

on

Snap, YouTube, and TikTok settle suit over harm to students

Snap, YouTube, and TikTok have settled the first lawsuit of its kind, alleging that social media addiction has cost public schools massive amounts of money, according to Bloomberg. The suit, filed by the Breathitt County School District in Kentucky, claims that social media has disrupted learning and created a mental health crisis, straining budgets. The terms of the settlement have not been revealed yet, and Meta is still facing a trial in the same suit, which is viewed as a bellwether for over 1,000 similar lawsuits across the country

This follows an earlier case, settled by Snap and TikTok, in which a 19-year-old plaintiff claimed significant personal injury due to addictive social media apps. Google and Meta did not agree to a settlement in that suit, and it eventually went to trial, where a jury awarded the plaintiff $6 million. Meta also recently lost a suit brought by New Mexico’s Attorney General, to the tune of $375 million.

Beyond monetary awards, many, including New Mexico, are pushing for significant changes to social media apps to limit their harm to minors. And this is just the start of what’s shaping up to be a busy year for social media lawsuits. According to Bloomberg, lawyers representing school districts said their “focus remains on pursuing justice for the remaining 1,200 school districts who have filed cases.”

Continue Reading

Technology

Missed voicemails with no calls? It could be a scam

Published

on

Missed voicemails with no calls? It could be a scam

NEWYou can now listen to Fox News articles!

It starts quietly. Your phone buzzes. You see a voicemail notification. But your phone never rang. Then it happens again. And again. Before long, your voicemail inbox looks like it’s under attack.

That’s exactly what Mike from Westport, CT, is dealing with right now. He wrote to us saying,

“I am so upset. Every 20 to 30 minutes, I am getting voicemails, but what’s weird is my phone never rings. After blocking the number, it just rolls over to a new source number. When I go to play the message, there is no audio. Is this a scammer just trying to get me to call them back? Not sure what the endgame is here. What can I do to stop this from happening? I really appreciate your help.”

What he is describing is something we’re seeing more often. It may feel random, but there’s a clear pattern behind this voicemail scam and here’s what you need to know to stay safe.

Advertisement

RECEIVING UNEXPECTED INTERNATIONAL CALLS? WHAT YOU NEED TO KNOW

Silent voicemail scams can flood a phone with blank messages even when the device never rings. (Getty Images)

Sign up for my FREE CyberGuy Report

  • Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox.
  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

What the silent voicemail scam actually is

This tactic is often called a silent voicemail scam or ringless voicemail spam. Here’s how it works in plain terms:

  • Scammers drop voicemail messages directly into your inbox
  • Your phone never rings, so it feels strange and urgent
  • The message is blank, garbled or extremely short
  • The number changes constantly to avoid blocks

At first glance, it looks like a glitch. That confusion is the point.

What’s really happening behind the scenes

This pattern almost always points to automated robocall systems using caller ID spoofing, not real people manually calling you.

Here’s what’s likely happening:

Advertisement
  • Automated dialing systems are repeatedly hitting your number
  • They use spoofed or constantly changing caller IDs, which is why blocking one number doesn’t stop it
  • Some calls connect briefly, then drop, leaving behind a silent or very short voicemail
  • In some cases, the system is “pinging” your number to confirm it’s active

Once a number is confirmed as active, it can be shared across spam networks and used in future campaigns.

Why scammers leave empty voicemails

It seems pointless, but there’s a strategy behind it.

1) They want you to call back

Curiosity does the work for them. Many people return the call just to figure out what happened. When you call back, you may:

  • Reach a premium-rate number that charges per minute
  • Get routed into a scam call center
  • Confirm your number is active and monitored

2) They test if your number is real

Even if you never call back, your voicemail confirms your number is in use. That makes it more valuable for future scams.

3) They try to bypass spam filters

Because your phone never rings, traditional call filters may not catch it. That lets more of these messages slip through.

Why do the numbers keep changing

You block one number, and another appears minutes later. That’s usually a sign of caller ID spoofing and number cycling. Scammers use software to falsify the number that shows up on your phone and rotate through large batches of numbers to stay ahead of blocks and spam filters. Some of those numbers may be completely fabricated, while others may belong to real people whose caller ID information is being misused. Many of those numbers are:

  • Fake
  • Reassigned or temporarily used
  • Tied to real people who have no idea their number is being spoofed

Blocking a single number can still be worth doing, but it usually will not stop the campaign by itself because the caller can keep switching numbers. 

GOOGLE SEARCH LED TO A COSTLY SCAM CALL

Advertisement

Scammers may use ringless voicemail spam and caller ID spoofing to test whether a phone number is active. (Getty Images)

Is your phone being hacked?

This is one of the first things many people worry about. In most cases, no. These silent voicemails are more likely to be part of a scam call or robocall campaign than a sign that your phone has been hacked. Scammers can use tactics such as caller ID spoofing and ringless voicemail to reach you without making the call feel normal.

The bigger risk isn’t your phone itself. It’s how the scam tries to get you to respond. Calling back, pressing prompts or engaging with the message can confirm that your number is active and may expose you to more scam attempts. The FTC specifically advises people to hang up or delete the voicemail and not call back unknown numbers.

How to stop silent voicemail scams

You don’t have to just put up with it. There are ways to reduce or stop these messages. 

1) Do not call back unknown numbers

Even if it feels harmless, skip it. If it’s important, the caller will leave a real message.

Advertisement

2) Enable spam call filtering

On iPhone and Android, turn on built-in call filtering and silence unknown callers. This helps reduce future attempts.

How to enable spam call filtering 

On iPhone (latest iOS)

Apple now gives you two strong options: Silence Unknown Callers and Call Screening.

Option 1: Silence unknown callers

Advertisement
  • Open Settings
  • Tap Apps
  • Tap Phone
  • Scroll down and turn on Unknown Callers

This sends calls from numbers not in your contacts straight to voicemail without ringing.

Option 2: Turn on Call Screening (recommended)

  • Open Settings
  • Tap Apps
  • Tap Phone
  • Scroll down and under Screen Unknown Callers, select Ask Reason for Calling

This feature prompts unknown callers to say who they are before your phone rings, which filters out many spam calls automatically.

Optional: Enable spam identification

  • Go to Settings
  • Tap Apps
  • Tap Phone
  • Tap Call Blocking & Identification
  • Tap Business Call Identification
  • Make sure it is set to ON

This allows your iPhone to show verified business names and logos for legitimate callers when available.

On Samsung 

Samsung combines spam protection with AI call screening.

Settings and feature names may vary depending on your Samsung model, carrier and software version.

Advertisement

Option 1: Turn on spam protection

  • Open the Phone app
  • Tap the three-dot menu (top right)
  • Tap Settings
  • Tap Caller ID and spam protection
  • Toggle it ON

This flags suspected spam calls before you answer.

Option 2: Block unknown callers

  • Open the Phone app
  • Tap the three-dot menu (top right) 
  • Tap Settings
  • Tap Block numbers
  • Turn on Block calls from unknown numbers 

This stops hidden or unidentified numbers from ringing your phone.

Option 3: Enable Call Screen (best option)

  • Open the Phone app
  • Tap the three-dot menu (top right)
  • Tap Settings
  • Tap Bixby Text Call or just Text Call
  • Toggle it ON

This lets your phone answer unknown calls with AI and show you what the caller says in real time.

One important reality check: Even with these turned on, some calls may still go to voicemail. That’s because voicemail is controlled by your carrier, not your phone.

HOW TO STOP SPAM MAIL, POLITICAL TEXTS AND EMAIL SPAM FOR GOOD

Advertisement

Unknown voicemail messages that contain no audio may be part of an automated robocall campaign. (Kurt “CyberGuy” Knutsson)

3) Use a call-blocking app

Apps can spot patterns faster than manual blocking and stop repeat offenders. Many of these apps can also identify known scam numbers and automatically block high-risk calls, helping reduce how often your phone gets hit.

4) Contact your carrier

Many carriers offer network-level spam blocking. Ask about tools that block ringless voicemail or robocalls.

5)  Use a data removal service

If your number keeps getting hit, it may already be circulating on marketing lists or data broker sites. These data removal services scan for your personal information and help remove it from databases that scammers often tap into. Cutting down where your number appears can reduce how often you get targeted over time. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com

6) Report the activity

You can report unwanted calls and voicemails to the Federal Trade Commission at reportfraud.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357). Reports help track and shut down large scam campaigns.

Advertisement

7) Protect your number going forward

Avoid posting your phone number publicly. The less exposure it has, the harder it is for scammers to target you.

8) Register your phone number on the National Do Not Call Registry at donotcall.gov/

This can help reduce telemarketing calls from legitimate businesses, but it unfortunately won’t stop scammers, illegal robocalls, or exempt organizations (like charities and political groups) from calling you. Scammers often ignore the registry and use tactics like number spoofing to bypass it. Want to know more about why your phone still won’t stop ringing and what you can do about it?  Check out our article on the ‘Do Not Call’ list loophole.

Kurt’s key takeaways

Silent voicemails are designed to mess with your instincts. They rely on curiosity and confusion, not sophisticated hacking. The best move is simple. Don’t engage. Let them hit a dead end. Over time, that tells the system your number isn’t worth the effort.

CLICK HERE TO DOWNLOAD THE FOX NEWS APP

So here’s the real question: If scammers are counting on curiosity to hook you, how often do you think that instinct is working on other people right now? Let us know by writing to us at Cyberguy.com

Advertisement

 Sign up for my FREE CyberGuy Report

  • Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox.
  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Copyright 2026 CyberGuy.com.  All rights reserved.

Continue Reading
Advertisement

Trending